written by on 28/02/2024
He was able to visit within 3 days (over the weekend) and fixed my totally jammed waste-disposal unit, saving me hundreds of £££. Heartily recommended !
written by utHolder448 on 19/06/2023
Had a problem with my saniflo system on a weekend. Got in touch straight back no problem at all. Arrived on time as scheduled amazing friendly guy and very reliable. Would recommend to family and friends if any problems arrises in future
written by Frukit on 07/01/2020
Having an old oven that would not work I expected it would be difficult to get it fixed. The engineer I talked to was just brilliant. He could figure out the model I had and help me to fix it on the phone. For sure I will ask them again if I need to. They know their work and really try to help.
written by ELSN on 08/05/2019
My oven stopped working. I contacted the manufacturers who told me it couldn't be repaired. So I phoned A Brassett and they fixed it. Really excellent and efficient service - thank you.
written by Bobhow on 29/01/2018
I found our oven was not working on a Sunday of all days. Did a quick search Smeg with my postcode and found A Brassett. Called spoke with someone straight away and booked an engineer for the following day. Chap arrived and oven fixed in short space of time. So from finding a problem to having it fixed by 10am the next day was brilliant. Price was also very fair. All in all a great find and job sorted.
written by qeJoyce304 on 06/01/2018
Just had a waste disposal fitted. ( the previous one was 40 years old, so can’t complain.) The job was carried out so quickly and efficiently, I have only to compliment the company.
written by on 06/07/2017
I totally blocked a Saniflow unit by using Baby Wipes so I called A Brasset (found on google). They came, shifted toilet, got around the concealed saniflow wall without cost (thankfully), unblocked it, but alas it didn't work, BUT instead of then replacing it for £650 which most plumbers/Saniflow engineers would, he gave it some extra time and attention and got it working! Literally saved me £650 and an expensive lesson why not to flush anything but human waste and soft toilet roll down ANY toilet, let alone a Saniflow unit. Also, the person I dealt with was a really nice Man. I would recommend them for any Plumbing work.
written by on 31/05/2016
Having had two unsatisfactory inspections and quotations for repair to a Saniflo unit and associated pipework, including a wash hand basin, the Brassett engineer did an excellent job in solving a difficult problem. I thoroughly recommend this firm.
written by FamMc on 15/05/2014
Fantastic! One of the burners on my Neff hob had gone, I was able to buy the replacement part, A Brassett then came and fitted it. Really quick, lovely knowledgeable engineer. Knew exactly what to do, clean quick and efficient. Such a nice man - made me feel like I had definitely made the right choice. They were very helpful on the phone about what needed to be done, as well as when I called to book the appointment. Gave a reasonable time slot - and were able to accommodate school drop off etc. Fantastic I am delighted.
written by KayHarrison on 11/01/2014
Oven broke New Years Day. Contacted A Brassett for help. Engineer called exactly when he said he would. Very helpful. Very professional. Everything they said they would do they have. Would recommend to friends. Will be my first call if I need help again. Were very knowledgable on product. The repair is expensive but not A Brassetts fault. That is mine for buying the appliance I did.
written by on 22/10/2013
We've been using A Brassett for many years, they're the first people we call when we need electrical items serviced or repaired. We've recently had our boiler serviced and a fault in the washing machine rectified. Both engineers were very helpful and friendly. The online booking system is simple to use, a Job Sheet was emailed shortly afterwards and a text sent the day before to confirm attendance. Happy to recommend the company.
written by on 26/09/2013
Service engineer arrived on the day arranged and early.The saniflo toilet macerator was quickly serviced the fault diagnosed and corrected.Further care instructions given by a clean efficient and cheerful operator.
written by musicmedicinemusic on 15/08/2013
My aqualisa quartz digital shower stopped working and it is just days until friends arrive from Australia to stay for a week. I started by ringing my electrician. He's fully booked for two weeks. Then I tried two other electricians. Finally I googled "repairs Aqualisa Showers London " and found Bromley shower repair. They sent Paul and Anthony from A Brassett this morning, just an hour after my call. Paul and Anthony not only fixed the shower quickly and effectively at a modest price for the replacement part; they also fixed the bath panels back properly, which the original installer had not done. They were cheerful and efficient, and they've done a high quality job. I paid the call out charge and first hour of labour over the phone prior to them arriving; I like this arrangement. Thank you.
written by on 08/05/2013
Came home from abroad late one night to find water dripping through ceiling of diningroom onto quality carpet. Turning off the mains had no effect. Next morning early called my usual plumber who was unavailable but recommended another guy. He responded quickly and after payment of credit card deposit came to the house speedily. He identified the cause within 5-10 minutes,( a leak in the pipe to the hand basin's hot water tap, so that the water was running downwards through the bathroom floor and so to the ceiling below.) He had a flexible metal tube in his kit which he fixed neatly and speedily, leaving absolutely no untidiness, water or other "plumber's mess". Apart from a rather expensive call-out charge, I was very satisfied and would recommend him thoroughly. He has also supported my regular plumber in a battle we are having with flooring people over work in another bathroom.
written by on 22/04/2013
Very pleased with service from A Brassett: they were helpful on the phone when I rang to book and explained charges clearly. I was texted the day before to remind me of the appointment and the engineer arrived well within the speicifed time. He was pleasant and friendly, explained to me the cause of the problem and recommended that, given the age of the appliance and the cost of a repair, that it would simply not be worthwhile. He also gave me some helpful tips on how to prolong the life of my next appliance!
written by on 11/04/2013
Door seal needed replacing. Contacted A Brassett via mobile app on website - replied very quickly. Date was set. Text message sent one day before the appointment as a reminder. Engineer turned up on the day agreed and changed the door seal quickly and efficiently. Neat and tidy job. No reported probs to date. Considerably cheaper than Miele engineers - would recommend and trust to perform work on washing machine again.
written by on 06/04/2013
My smeg oven was not working, I rang smeg several times, they did not answer. When I rant A Brasset, they answered immediately and sent me a lovely competent engineer who discovered that their was a fire in my smeg oven microwave. We then phoned the A Brasset head office, they ordered me a new bosch microwave oven and fir it in one week later. I highly recommend them. They are polite, precise, and efficient, causing no delays to your day.
written by on 13/03/2013
really good company.could not recommend another company!
written by JulieHorton on 20/12/2012
My washer/dryer broke down on 20th of December. This was devastating, I never thought I would get it sorted out before Christmas. After calling around many people, no one could sort it out in time for Xmas. I found a.brassett, gave them a call,they came straight out and took a look,told me the motor had gone. I was devastated at the thought of no washer until the new year, but the gentleman got me a new one ordered that day ready to be installed on 22nd of December! What a service! This is a number to keep and I would thoroughly recommend them to anyone.
written by BernardJM on 14/12/2012
Excellent job, arrived on time, had spare part available - fixed.
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