Paris Airport Shuttle Reviews - www.airport-shuttle.com

★★★★☆
3.6 / 5
37
68% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Good”

Written on: 30/07/2015

When we reached CDG, Air France had left one of our suitcases behind. It took a little while to file a lost luggage report, but the Paris Black Cars driver was still waiting for us when we got out. He was friendly and got us to our hotel. On the way back to CDG from the hotel, the driver showed up about 25 - 30 minutes past the time I had requested. There was still ample time to get to the airport and catch the flight. The van/car on the way back to the airport was nicer (Mercedes) and the… Read Full Review

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★☆☆☆☆

“No Pick-Up, No Customer Service”

Written on: 22/06/2015 by woAdkins19 (1 review written)

Setup service in the US for pick-up at CDG before departing for vacation in Paris. Our plane was slightly delayed and upon our arrival our driver was not waiting for us, which was really the point of the service, since we knew we would be tired. We asked every black car driver we could in English and broken French if they had seen anyone waiting for us. We then tried to call the number provided on our reservation ticket on our cell phones and asked the person at the information desk to try to… Read Full Review

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★★★★★

“Excellent service, comfortable, safe, relaxing.”

Written on: 16/06/2015 by PatriciainPoland (1 review written)

We were met by the driver inside the terminal, helped with our bags to a top of the range car nearby. We had a very relaxing drive to our hotel. On our return we were met at our hotel, exactly the time they said, we were driven back to the airport in a top of the range Mercedes, very comfortable, safe and relaxing. I would recomend this company to everyone. Very reasonably priced for a top class service… Read Full Review

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★★★★★

“Fast, safe, Serious”

Written on: 07/06/2015 by AlainaWhite (1 review written)

Don't like their online form: The time input there means the time at hotel pickup not the flight departure time, meaning that you have to guess the travel time which is difficult as a traveller new to the place. I have to amend several times to have finally confirmed the right booking I Like their confirmations with patience I like the driver, good attitude, good time management. I was the first pickup customers in the journey, he arrived on time, even one pick up's passengers were late, he is… Read Full Review

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★★★★☆

“Just what I was looking for”

Written on: 05/06/2015

Knowing that we would be tired after the over-night flight, I selected the Meet-and-Greet option. It was worth the extra 7 euros. Our driver met us just outside of baggage claim and got us to the car without any fuss. He was very pleasant on the drive into Paris but respected that we were quite tired. The ride was a welcome relief after hours of flight time. The pick-up was on time. Although was not as friendly as the first driver, he was cordial and got us to the airport on time and… Read Full Review

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★★★★★

“most efficient transfer ever experienced”

Written on: 21/02/2015 by Kenneyui360 (1 review written)

timing was excellent in both directions. Drivers very polite and friendly. No problems… Read Full Review

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★★★★★

“safesr. most satisfied”

Written on: 15/02/2015 by dcGriffin-Alt335 (1 review written)

we arrived 30min late . but driver waited for us with name board.it was safe and fast way to arrive our hotel. most of all, price was good . and driver was very kind to us. we recommend this company. and i will use next time… Read Full Review

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★☆☆☆☆

“Never again!!!”

Written on: 25/10/2014 by 308Baird (1 review written)

I made a reservation for a transport from and to CDG. The pick up from the airport worked quite well. Since my return flight left on a Monday morning very early and my reservation confirmation said I would get picked up between 5.40 and 6.00 am I asked the shuttle driver during the first pick up if it was necessary to call sunday night to confirm the pick up scheduled for monday morning. He denied. Punctually at 5.40 I was waiting outside of my hotel but nobody showed up. at 6.05 I called a… Read Full Review

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★★★★★

“Fantastic”

Written on: 24/10/2014 by billprop (1 review written)

Momo, the driver, was punctual and friendly. He got us to our destination without a problem. Helpful with the bags (there were 4 of us). The price online was better that most but the service was unparalleled. Will use the service again… Read Full Review

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★★★★☆

“We were a little nervous because they were not there...”

Written on: 23/09/2014 by Watsonrh452 (1 review written)

We were a little nervous because they were not there when we landed in Paris we had to have information booth call them but they were there about 15 minutes after the call. Going home they were there on time at my hotel… Read Full Review

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★★★★★

“Did not disappoint ”

Written on: 21/09/2014 by Celia163 (1 review written)

Paris Airport shuttle proved to be everything I had hoped for in transport to the airport. On time, and highly efficient with a very courteous and professional driver. Thank you… Read Full Review

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★★★☆☆

“Good service but ensure English is understood!”

Written on: 14/09/2014

Great service but problems with communication between booking and pick up. Used service twice and both times problems with car arriving at requested point, once when booked on line and once when booked over the phone. Problem seems to be when you ring and speak to operator. Second time they were over an hour late as they went to wrong address. Drivers polite and spoke/understood English Cars very clean… Read Full Review

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★★★★☆

“CDG to rue Cler in 7th”

Written on: 07/09/2014

Driver waiting for us after baggage claim. He did not seem to know quite where our street was but got us there OK… Read Full Review

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★☆☆☆☆

“Nobody pick me up at Charles de Gaulle airport”

Written on: 22/07/2014 by Meieriz1970 (1 review written)

We need specific issues like : once you collected your luggage you must find a public phone, and add : BEFORE the slide door to the exit. And in my case, after all the strresed time I passed, you must add that there will be someone that will bw waiting for you… Read Full Review

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★★★★★

“Per chi cerca un servizio eccellente ....”

Written on: 09/06/2014 by McCain295 (1 review written)

Ho utilizzato questo servizio piu' volte e non ho mai avuto problemi, sempre puntuali, servizio eccellent, da consigliare… Read Full Review

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★★★★★

“Paris Trip”

Written on: 28/05/2014 by vcLacroix28 (1 review written)

First, Charles de Gaul airport was a mad house of people on arrival so it took us a little time to meet with the driver. But once in the car the trip to the hotel went smoothly. Our pickup from the hotel back to the airport arrived exactly to the minute we had arranged. Drivers both ways were professional and safe and got us to our destination in a timely manner even though Paris traffic is at all times very congested. If we have a need in the future we will not hesitate to use Paris Airport… Read Full Review

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★★★★★

“Very good service!”

Written on: 19/04/2014 by yalale (1 review written)

Their service is very good. The driver was in time, well presented and polight. I higly reccomand this company!… Read Full Review

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★★★★★

“Recommended service! dont take a taxis from the airport”

Written on: 31/03/2014 by Itsik (1 review written)

I have always used Paris Airport Shuttle Service for the finest in airport transportation. They have a fleet of brand new cars ready at all times to take me to airport. Several times i took a taxi from the airport but it's alway much more expensive. … Read Full Review

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★★★★★

“Paris Shuttle Service”

Written on: 24/12/2013

Highly recommend this service. On time, the best driver. The driver couldn't do enough for us. He dropped us at the apartment, the Manager wasn't there, he used his mobile to contact him and waited until he arrived. A lovely Yugoslavian guy. Thanks so much… Read Full Review

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★★★★★

“A very good service”

Written on: 11/12/2013

The shuttle service provided was excellent,on time with a confortable van,a gentle driver and I will use it again in the future!… Read Full Review

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