Paris Airport Shuttle Reviews - www.airport-shuttle.com

★★★☆☆
3.4 / 5
58% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Nobody pick me up at Charles de Gaulle airport”

Written on: 22/07/2014 by Meieriz1970 (1 review written)

We need specific issues like : once you collected your luggage you must find a public phone, and add : BEFORE the slide door to the exit. And in my case, after all the strresed time I passed, you must add that there will be someone that will bw waiting for you… Read Full Review

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★★★★★

“Per chi cerca un servizio eccellente ....”

Written on: 09/06/2014 by McCain295 (1 review written)

Ho utilizzato questo servizio piu' volte e non ho mai avuto problemi, sempre puntuali, servizio eccellent, da consigliare… Read Full Review

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★★★★★

“Paris Trip”

Written on: 28/05/2014 by vcLacroix28 (1 review written)

First, Charles de Gaul airport was a mad house of people on arrival so it took us a little time to meet with the driver. But once in the car the trip to the hotel went smoothly. Our pickup from the hotel back to the airport arrived exactly to the minute we had arranged. Drivers both ways were professional and safe and got us to our destination in a timely manner even though Paris traffic is at all times very congested. If we have a need in the future we will not hesitate to use Paris Airport… Read Full Review

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★★★★★

“Very good service!”

Written on: 19/04/2014 by yalale (1 review written)

Their service is very good. The driver was in time, well presented and polight. I higly reccomand this company!… Read Full Review

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★★★★★

“Recommended service! dont take a taxis from the airport”

Written on: 31/03/2014 by Itsik (1 review written)

I have always used Paris Airport Shuttle Service for the finest in airport transportation. They have a fleet of brand new cars ready at all times to take me to airport. Several times i took a taxi from the airport but it's alway much more expensive. … Read Full Review

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★★★★★

“Paris Shuttle Service”

Written on: 24/12/2013

Highly recommend this service. On time, the best driver. The driver couldn't do enough for us. He dropped us at the apartment, the Manager wasn't there, he used his mobile to contact him and waited until he arrived. A lovely Yugoslavian guy. Thanks so much… Read Full Review

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★★★★★

“A very good service”

Written on: 11/12/2013

The shuttle service provided was excellent,on time with a confortable van,a gentle driver and I will use it again in the future!… Read Full Review

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★★★★★

“shuttle from paris to airport”

Written on: 15/11/2013 by rebeccatr (1 review written)

We were picked up at our apartment in Latin Quarter in Paris and taken to the airport in a nice van and our driver was very professional and was perfect end to a perfect trip! We loved that he was on time and got us to the airport on time even in traffic!-for 75 Euro it was the best bargain in Paris!… Read Full Review

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★★★★★

“efficient and courteous”

Written on: 23/09/2013

Drivers arrived on time and were polite and friendly - helping with luggage and not expecting a tip.Prices very competitive.Will definitely use again and wouldn't hesitate to recommend… Read Full Review

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★★★☆☆

“Mixed review”

Written on: 20/09/2013

Despite paying extra for meet and greet service at Paris airport no-one met us in the arrival hall. The free phone number for assistance seemed to be a recorded message in French and then beeping. Luckily a very helpful lady at the information counter rang for us and found we had to go elsewhere in the airport. This caused a lot of stress after a long flight. The exact opposite occurred on our return trip to the airport. Our driver was on time, he carried our suitcases to the van and was very… Read Full Review

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★★★★★

“efficient, friendly, respectful and a good driver”

Written on: 11/09/2013

This shuttle service was extremely welcome after a 26 hour flight from Australia. He was there waiting for us and the driver was very friendly. He was also a very careful driver, thank you… Read Full Review

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★☆☆☆☆

“This shuttle company was horrible”

Written on: 09/03/2013 by bmack8 (1 review written)

I set this shuttle up to pick my mother, myself and my fiance up at De Gaulle airport to take us to our Paris apartment with my wedding dress and five bags. I spoke to TWO people at this company confirming the above and called them the morning we landed to confirm again-that we were getting a van or sedan...NO hatchback, etc. The driver was 30 minutes late and when he got there, he looked at our luggage and my dress and went-nope! Not going to fit. Instead of grabbing us a van taxi or solving… Read Full Review

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★☆☆☆☆

“Late first pickup, no show second pickup. Stay away!!”

Written on: 22/04/2012 by JJAFG (1 review written)

Our flight was changed to one hour earlier and I contacted them THREE months before. We arrive and no show. We ring and ring and eventually they pick up the phone and tell us we never amended the time. I have the email from them proving otherwise. They say a car will be there in ten minutes Eventually arrived 40 minutes late. Pickup this morning - no show. We waited for 40 minutes again and eventually found a taxi. No answer on the phone. We called over and over for half an hour. Stay away!!… Read Full Review

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★★★★★

“I am glad we made the arrangement”

Written on: 24/02/2012 by N.Ulrich (1 review written)

Recently my husband and I travelled to Paris by way of CDG airport. We booked transport with Sun Transfers. Our plane was late, but just as expected our driver was waiting with our name. We walked outside and directly to our hotel. We had no worries to call and reconfirm our return transport. Our driver was right on time to pick us up when our trip was over to go back to the airport. The driver drove safely and wore his seatbelt and he waited until we put ours on before he drove along… Read Full Review

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★☆☆☆☆

“DO NOT Use this Company - Unreliable and uncontactable”

Written on: 04/10/2011

I wish I had read the other reviews before I made a booking. The shuttle did not arrive to take us to the airport. They told us to be there at 1810. I was there before 1800 standing on the street in front of my hotel. There are no excuses. After waiting 90 minutes and an expensive taxi ride in peak hour conditions we finally arrived on time for our flight - but only just. We tried to ring them, the Concierge tried to ring them - so there was no excuse for language. The Concierge finally got… Read Full Review

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★☆☆☆☆

“Never Use this Company”

Written on: 24/07/2011 by sportypat (1 review written)

I booked a shared shuttle from Beauvais Airport to Paris central. Our flight was 20 minutes late and Airport Shuttle never arrived for us. I called the number the service provided, received answering machine responses, left 5 messages with my confirmation information. After many phone calls someone finally answered and said a shuttle was on the way and would arrive in 10 minutes. It did not arrive and after calling again, a shuttle arrived, at least two hours after we were to be picked up… Read Full Review

Guest's Response to sportypat's Review

Written on: 19/09/2011

My Son and his Girlfriend expierenced similiar difficulties with this Company in early September and resulting in them missing their flight from Paris Beavaaile to Dublin. The failure of the Company to collect them from their Hotel in Paris resulted in them having to get at taxi at a cost of €150 however passesgers had already boarded when they arrived and resulting in them having to arrange new flights at a further cost of €220. We have found it almost impossible to make any kind of contact with the Company as e-mails are not being answered and phone contact appears non existent.

Larry Whelan

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★★★★★

“like the fact that the driver spoke excellant english ”

Written on: 05/04/2011 by Towners (1 review written)

like the fact that the driver spoke excellant english
liked that we requested a booster seat for a child and got the two types of seats.
Liked that the mini bus was waiting outside and was on time both ways even in heavy snow… Read Full Review

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★☆☆☆☆

“Although comfortable, we ended up having to pay £100...”

Written on: 26/01/2011

Although comfortable, we ended up having to pay £100 for a new flight, £80 for a hotel for the night and £50 to change our travel arrangements when we arrive in scotland as the driver got us to the airport 15mins after the check in desk closed!… Read Full Review

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★☆☆☆☆

“Well If I could give less than one star I would have....”

Written on: 29/11/2010

Well If I could give less than one star I would have. I waited over an hour after the time they were supposed to pick my family up, finally gave up as we were likely to miss our flight. Grabbed a taxi who got us there for the same price. When I called them to get my money back (yes they make you pay up front!!!), they claimed the driver arrived at the appointed time and left because I was a no show. Considering my street is only 50m long, and I sat outside the entire time (including when they… Read Full Review

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★☆☆☆☆

“Make sure to call them before the scheduled time...”

Written on: 10/06/2010

Make sure to call them before the scheduled time several time as there management is very poor and they also lie about the time. The mature lady will say like van will come in 10 min, 7 min 5 min or 3 mins but actually it could be 1 hour to 30 min.

Otherwise drivers are good and journey comfortable… Read Full Review

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