World Air Transport Reviews - www.world-airport-transfer.com

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★★☆☆☆
1.8 / 5
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  • Comfort of journey

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Media Gallery for World Air Transport www.world-airport-transfer.com

World Air Transport www.world-airport-transfer.com

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Latest Reviews

★☆☆☆☆

“Nobody showed up”

Written on: 20/08/2017 by dwalcot (1 review written)

Booked a transfer from Guatemala City Airport to Antigua which was confirmed and money taken out of account on day of flight. Upon arrival at the airport there was no driver waiting for me. I waited for 30 minutes after which time I booked a transfer with a separate company that ended up being half the price. I was unable to call the numbers provided as my phone does not work internationally. When I emailed them to ask for a refund I was denied as they said I had taken a separate service… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 20/07/2017 by SWALL.UK (1 review written)

Paid £72 for a return transfer from Barcelona airport. Om arrival there was no car waiting to collect, the phone numbers to contact were invalid and there was no response to an email until back in the UK whereby they advised as our flight was 30 minutes delayed I should have contacted them to advise. Not sure how that was possible when in mid air and the numbers were invalid. refused a refund. Very poor customer service and a taxi was only €20 each way so significantly overpriced service… Read Full Review

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★☆☆☆☆

“3 weeks since booking and no voucher”

Written on: 10/07/2017 by dianedep (1 review written)

Has Anyone tried to book and not received a voucher ever? its been 3 weeks since I have booked, I send reminder messages all the time as there is no telephone number where to contact them. Can someone help me out. They took the money straight away but a lot to be desired for the service and work. I need someone to urgently contact me from World Transfers… Read Full Review

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★☆☆☆☆

“Stranded in wrong location at 1am - solo female”

Written on: 20/06/2017

Was dumped off in a random alley at 1am at an incorrect address (after being assured I would be taken directly to accommodation). 24 hour 'help' desk was extremely rude and insisted I was at the 'right' address even though i had it on my phone where I was vs where I was supposed to be (the address I had given them). Refused to help, were extremely rude. Had to try and find taxi as a solo female in back alleys of Barcelona in the dark. Emailed to notify them of situation. NO response… Read Full Review

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★☆☆☆☆

“Barcelona- take a taxi instead!”

Written on: 10/06/2017 by Andreadam (1 review written)

Horrible service! They didn't check flight status. Left us stranded at airport for over an hour. My wife even emailed them from back home to confirm my flight delay. We just received a response...10 days later! Save yourself the hassle and take a taxi… Read Full Review

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★☆☆☆☆

“Never Showed Up”

Written on: 08/06/2017 by deepdishu2 (1 review written)

They charged my card and never showed up. We almost missed our flight. The doors were closing as we ran down the Jetway. Its been thee weeks and they are claiming they have wait for the local Cab Co. to respond. RUN FAR AWAY. AS OF NOW MY EXPERIENCE HAS BEEN FRAUDULENT… Read Full Review

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★☆☆☆☆

“World Airport Transfers are SHOCKING!!!”

Written on: 20/01/2017 by wsheeran (1 review written)

I had a similar experience with World Airport Transfers. I booked them as we needed a baby seat for our six-month old son. We arrived on 10th August at the scheduled time. There was no-one at the airport to meet us. I called the Service Provider (SP) to be told that the driver was stuck in traffic. He said he would be 20mins. The driver arrived 30mins later. He told us that his car broke down. Additionally, he didn't have a car seat even though we booked and paid for one. If we knew that the SP… Read Full Review

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★☆☆☆☆

“Never again!”

Written on: 19/10/2016 by egDoyle351 (1 review written)

Could not tell the company the time we actually wanted to be picked up. Only allowed to state the arrival of our flight which was 855 Saturday morning in Barcelona. The flight arrived 20 minutes early. It took 1 1/2 hours to get through customs and 20 minutes to pick up our luggage. I did not have service on my cell phone. My friend had cell service. Tried calling the phone number on my voucher without success. We were in a foreign country and not aware that we were not supposed to to use the… Read Full Review

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★☆☆☆☆

“Stay Away - Take Your Business Somewhere Else”

Written on: 21/08/2016 by afattahQ (1 review written)

Had there been a negative rating, World Air Transport would deserve it. In short, take your business somewhere else even if you have to pay a bit extra. My first and lat experience with World Air Transport was in Barcelona for a private airport pickup. Here are the highlights: - It takes them more than 48 hours to confirm the trip - You need to prepay, at that point you lose most leverage. - Their local agent (drivers) lie flat out, WAT will take their word over the customer, even when… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 29/07/2016 by Kasen221 (1 review written)

We used this company to take us from Barcelona city to airport. Firstly they picked us up two blocks from our hotel. They were 15 mins late and the worst thing is the driver dropped us off at the arrival gate of the airport to pick up the next the load of customers ! We had to walk 1km which is the other end of the airport. Not happy and will not use them again. Avoid if you can… Read Full Review

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Afattahq's Comment

Written on: 21/08/2016

At least they showed up in your case. In my case they never showed up for the pick up from Barcelona Airport, they lied about the amount of time the driver waited and never issued the refund.

Really bad experience, stay away from this service and take your business somewhere else. This service deserves a negative rating if it was possible.

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★☆☆☆☆

“WORST TRAVEL EXPERIENCE EVER”

Written on: 20/11/2015 by StephenGalat (1 review written)

World Airport Transfer/Erosbus is your Shuttle OF CHOICE if you seek real adventure AND WANT TO RISK BEING ROBBED OR MURDERED ON YOUR FIRST DAY IN BARCELONA! I arrived at 20.30 hrs at Barcelona Terminal 1. Despite my Contract Stipulation, No one was there to meet me. Thanks to the help of airport porters, I was able to board a bus and find World Airport Transfer's depot at Terminal 2, ten miles away. But wait. It gets worse, Much worse. Finally, over 2 hours after my arrival at the… Read Full Review

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★★★★☆

“excellent ground trns for the money”

Written on: 16/10/2015 by Sloan292 (1 review written)

cheap no frills ride to the airport… Read Full Review

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Afattahq's Comment

Written on: 21/08/2016

Not really sure how true this is.

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★☆☆☆☆

“Shocking service Paris Orly airport transfer.”

Written on: 13/06/2015 by gstewartsmythe (1 review written)

We arrived at Paris Orly airport from Lisbon on Friday 12.06.15. Our flight arrived on time and we collected our one suitcase within twenty minuets of arrival. Since it was our first trip together to Paris we decided to pre book a private transfer from Orly airport to our hotel in the 8 district of Paris. As per the World airport transfer voucher we were advised that the driver would be waiting for us after our exit from the arrival hall. When we arrived there was no one from World airport… Read Full Review

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★☆☆☆☆

“One star since there are no zeros”

Written on: 03/01/2015 by BIGAL12345 (1 review written)

Paid for round trip Nassua airport to British Colonial. No one visable upon exiting airport. Found a Majestic tour bus and waited about 15 minuets for someone to find our reservation, an assign us to a bus. Bus was exceptionally cold, asked driver to turn air conditioner down and was ignored. Return never happened since majestic tour never showed up and we needed to rush back to the airport using a taxi. NEVER AGAIN!!!!… Read Full Review

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★☆☆☆☆

“Worst Service Ever!”

Written on: 16/11/2014 by TravelingCarrie (1 review written)

We made arrangements with this company through a link on one of the airports website. Thinking it was a simple way to make our transportation arrangement, but I was wrong! We at least were picked up in Barcelona, but because we didn't ask for carseats reserved (even though the reservation listed the ages of our children), the driver was rude and nearly would not take us. This reservation was pre-paid for both transportation from the airport and then back to the airport once we returned from… Read Full Review

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Afattahq's Response to TravelingCarrie's Review

Written on: 21/08/2016

I second that, it seems they have consistent bad service from Barcelona. That is where my experience was. They didn't even show up; and as you mentioned, since it is prepaid, there is not much you can do at that point.

I was glad that I paid for only one leg of the trip from the airport to the city to see how the experience works out.

Never again I will ever ever use this service; I would give me -5 stars if that was possible.

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★☆☆☆☆

“Do Not Use”

Written on: 15/10/2014 by Warren210 (1 review written)

They never obey the time they say about picking you up. I had a case with them. Where their driver did not show up. It was a very busy city, and because of them i had to pay a taxi. I have written them numerous emails, they accepted that they did not send the driver (which I had paid before) but no refunds or nothing. Do not use their services… Read Full Review

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★☆☆☆☆

“GET AWAY - AVOID !!!”

Written on: 24/09/2014 by Shaffereg257 (1 review written)

I have booked my transportation from CDG Airport Paris France to my hotel at arival and the return when living. The driver was only speeking french and no other language, the communication was terrible. At the return the driver came with delay of 30 minutes. I went to the toilet for no more than 20 minutes and at my return to the reception of the hotel the receptionist told me that he lived, as he could not wait. I was waiting him for 30 minutes and he could not wait for more than 15 minutes as… Read Full Review

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★☆☆☆☆

“Avoid using World Airport Transfer Service”

Written on: 10/08/2014 by NicoWarner (1 review written)

We booked a car service to deliver us from the Barcelona airport to our hotel in Barcelona. We prepaid. The plane was due to arrive at 9:30 We did not deplane until 10:15. Between customs and the luggage delay, we could not get to the receiving area until 11:15. The service World Airport Transfer uses in Barcelona is Splash. When we got to the receiving area, no one from Splash was there. They usually wear green tee-shirts. We went to the Tourist Bureau and had them call the Splash number. The… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 18/07/2014

World airport transfers were paid by me well in advance for a transfer from Barcelona airport. Their email replies appeared official and genuine. NO ONE SHOWED! Had to pay for a taxi. Emailed world airport transfers, but, no money back!!!!   Avoid them. Avoid them. Avoid them… Read Full Review

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★☆☆☆☆

“Absolutely Horrible! Avoid!”

Written on: 15/07/2014 by AlissonReed (1 review written)

I booked with them on my trip to Barcelona. I had a delay so I called their office in Barcelona (3 times!!) to organize a new timing which they confirmed. I arriveD in Barcelona at 7:38(as scheduled), I had to pick up my luggage and then take the bus to go all the way to the other terminal(another hassle as their pick up place a different terminal than the international arrival one) which took me 20 minutes. I got there at 8:12. No sign of the driver. Called their office on the emergency… Read Full Review

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