Holiday Taxis Reviews - www.holidaytaxis.com

★★★☆☆
2.6 / 5
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Latest Reviews

“Don't turn up to collect you from hotel”

Written on: 16/08/2014 by ddNichols332 (1 review written)

No problem on way from airport, minibus for family of 5 But there never come to your hotel to collect you. Where I complained at the desk in fatso airport all I was told is " it's your fault you never rang emergency number, so you will have to pay for the taxi I had to get" Steer well clear what a terrible firm Snotty staff and no idea how to run a business It's far cheaper and easier to just get a standard taxi from airport then get hotel reception to book your return trip DO NOT USE… Read Full Review

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“Great transfer”

Written on: 14/08/2014 by jenmar (2 reviews written)

Myself and husband booked with really good price so just expected a coach transfer but maybe because of our location but we got a really smart private taxi both ways with lovely pleasant drivers. It was stress free and great value would recommend… Read Full Review

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“Holiday taxis-terrible!!!”

Written on: 10/08/2014 by linlinlinlinlin (1 review written)

We used Holiday taxis as our transfers whilst holidaying in Budapest, the driver tried to change our return journey time by a couple of hours when dropping us off at our hotel despite us booking and paying for it weeks in advance whilst in England. When it came time to leave they didn't turn up!!! ans seemed unable to answer the telephone when we tried to contact them as we had a plane to catch!! DO NOT USE THEM… Read Full Review

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“DISGUISTED- They Did not turn up”

Written on: 04/08/2014

After flying from Australia through to Barcelona i had booked the taxi through holiday taxis.com as i wanted a stress free journey to my hotel after a 22 hour flight. My flight was on time, went i came through to the terminal No taxi , no sign nothing. I called the emergency number and after several minutes of being left on hold i hung up. I was calling from my Australian phone so it was costing me a small fortune. I checked the terminal again until I then went to the taxi rank. had to queue… Read Full Review

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“No Problem, No Fuss”

Written on: 17/07/2014 by JimJK (1 review written)

I have used Holiday Taxis on my last 2 visits to Portugal and Last Year when I was in Malta. I found the service to be friendly, punctual and efficient. I will certainly use them again this year when I visit Poland… Read Full Review

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“Very good service Naples-Sorrento return”

Written on: 15/07/2014

I used Holiday Taxis for the first time during a recent trip to Italy. I booked private transfers from Naples to Sorrento return and really couldn't fault the service at all. Our outbound flight was delayed by two hours but one quick call to the local number on my booking confirmation and everything was re-organised around our delayed travel. The driver was waiting to meet us at Naples airport, he helped us with our luggage and was absolutely brilliant. The driver on the return journey was… Read Full Review

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“Don't use them. Terrible service. ”

Written on: 08/07/2014 by Bigfluffy (1 review written)

Had to cancel my booking due to a flight change. Gave four days notice and they still take the full amount. I will never use this lot again.. Beware!… Read Full Review

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“No problems quick on the way to hotel LONG WAY back”

Written on: 05/07/2014 by KimBower (1 review written)

I re booked through airport transfers cancelling our original transfer because of all the bad reviews. ..to my disappointment the new transfer still was holiday taxis! GREAT I was fretting most of journey hoping we won't get any problems. ..but all went smooth went to desk just a bunch of guys standing there Noone acknowledged us if I was on my own I would have felt intimidated. Someone behind desk said Surname then gave me a leaflet pointed us towards bus which was already there. -Again a… Read Full Review

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“DISGUSTED LEFT STRANDED”

Written on: 04/07/2014 by ruby91 (1 review written)

Booked these transfers in advanced for our visit to Croatia. The booking stated that we would be picked up from the airport and taken to our hotel on the Island of Sipan with a ferry crossing in between. Total transfer time 1 hour 50 mins. We were left stranded at the port for 8 hours as it was a public holiday. We were also given the wrong ferry tickets which took us to the wrong side of the Island. After waiting 8 hours we had to buy out own tickets. The suppliers in Croata didn't seem to… Read Full Review

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“Awful! Avoid at all costs!”

Written on: 03/07/2014 by roMcDaniel30 (1 review written)

Used Holiday Taxis.com in fuerteventura earlier this year. My god, never again. We queued for an hour and a half and was then told to wait outside for our private transfer. We waited for a further hour. We repeatedly complained and eventually managed to get onto a shared transfer which took a further 45 minutes before we arrived at our accommodation - after all that we realised we were only 15 minutes away from the airport. Our return experience, if it was possible, was even worse. The company… Read Full Review

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“TERRIBLE customer service”

Written on: 29/06/2014

HolidayTaxis not only do not pickup on time but they have horrible customer service. I was on the phone with one of the reps to confirm the pickup location. The rep eventually got impatient because I didn't understand his instructions to the pickup location. He was both rude and unprofessional. He even said "I do not understand you!" Do NOT go with this company. Would never recommend… Read Full Review

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“Great”

Written on: 20/06/2014

We used this service from airport in Venice to the cruise terminal and return. During our holiday we had a phone call to tell us they would collect us earlier than arranged as we had put the wrong flight time on the booking form. That's good service and we would use again. … Read Full Review

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“No show in Paris at 6:00 a.m.”

Written on: 19/06/2014 by travel2eu (1 review written)

We made the reservation the day before we were leaving for Europe, the note on there confirmation said I did not need to reconfirm. The day before we were leaving we tried to call just to make sure we had a ride to the airport. We missed their open schedule, but saw our confirmation on the hotel internet...come to find out they had a problem with the flight we were taking so they did not show up at the hotel at all and when we requested a refund they said sorry no refund after may requests… Read Full Review

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“Good choice”

Written on: 17/06/2014 by Margreet (1 review written)

We were picked up at Istanbul Ataturk. At first, the person who had to wait for us wasn't here, but after a few minutes he showed up. Then we were handed over to another man. He brought us outside to our taxi. Our driver was very friendly and helpful. I forgot the hotel voucher so we didn't know the address. But no problem, he went looking on internet, called a friend, called the hotel and then he knew where to drive. He even warned us that the neighbourhood might be dangerous at nighttime. The… Read Full Review

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“Incompetent from start to finish...avoid”

Written on: 15/06/2014 by Klein422 (1 review written)

Rome airport to and from hotel. 3 hours from airport to hotel. Took longer to get to hotel than to fly from Nice to Rome. Nothing in their instructions is accurate. Brown column meeting area...column repainted quite a while ago according to Information person at airport. Rep late in arriving and left us with others staning in airport for over an hour. When vehicle arrived it was disgusting and driver was miserable. 3 hours in all and not due to traffic! Instructed to call 48 hours… Read Full Review

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“Awfull......DO NOT USE... A2B are good.”

Written on: 10/06/2014 by gtPugh435 (1 review written)

My son his wife and 2 year old arrived a Palma airport today at. 4:5 hours tranfer from Palma to sa coma! I know its only 45 minutes to an hour. Its 32 degrees and the journey from Palma to Sa Coma has taken twice as long as the plane from Manchester to Palma!. What a disgrace..... They will not be travelling back with this company... Useless!...... This review asked for something they liked.... This is hell for them!... … Read Full Review

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“Excellent”

Written on: 09/06/2014 by LiliaMarshall (1 review written)

27th May 2014. An excellent service. Also was 15 mins early on departure… Read Full Review

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“Dont touch with a barge pole”

Written on: 29/05/2014 by Olson111 (1 review written)

Dropped off 10 minute walk from hotel. Picked up 90 mins late and drove around Barcelona for 90 minutes to pick others up. No aplogies when complained. Would certainly NEVER use these again… Read Full Review

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“I paid and got no transfer!”

Written on: 26/05/2014 by Stevensxo366 (1 review written)

I am sorry I must complain both about the Istanbul local service and the English general serv ice. Following their instructions, on the morning of May 2 I made a telephone call to the local service 24 hours before the transfer from ISG Airport Hotel (Sabina G. Airport, Istanbul) to Ataturk airport and they confirmed that a shuttle would pick us up at the hotel at 8.25 am. At 8.20 we were at the hotel entrance and waited until 8.45 when the hotel clerk informed us that the shuttle driver had… Read Full Review

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Fabrizio.bercelli's Comment

Written on: 04/06/2014

I am the author of the complaint. I must add that at the end Holiday Taxis has decided to refund me. I don't know if this has been the effect of this complaint.

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“holidaytaxis.com ”

Written on: 07/04/2014 by JeffreyWaugh (1 review written)

Refuse to refund £86 for a transfer which was not what I paid for. Terrible company and beware as I happily use taxi companies all the time but will not be using this one again. Share please… Read Full Review

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Johnhtx's Comment

Written on: 09/04/2014

Hi,

I am sorry to hear this has happened. I work for Holidaytaxis and will happily see what I can do internally for you if you like? Could you please email your booking details along with your complaint including FAO John in the subject line. Apologies for the inconvenience caused.

Kind Regards,

John

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