Holiday Taxis Reviews - www.holidaytaxis.com

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  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

“The transfer to use if you like hanging around in...”

Written on: 22/05/2016 by Jo47 (1 review written)

Arrived at Naples 10.45am paper work stated we would be met by a driver displaying our name! Not true after looking for 15 minutes it was apparent this was not the case. So as it said in the unlikely event no one is there go to the desk which I did and no one was there to help. Eventually a women arrived and said my transfer wasn't until 12.30 absolutely shocking to still be in the airport at 1230 when my flight landed at 10.45. I also noticed numerous other couples looking for their non… Read Full Review

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By Holidaytaxis

Written on: 24/05/2016

Good Day,

Thank you for your comments.

It is always appreciated when customers have taken the time to leave us their valued feedback. As you experienced some difficulties in Naples, I would like to review your comments in more detail and take this up with our local Supplier. Could I ask you to please supply your reference number? Please send an email detailing all the issues in full to the Customer Service Department marked for the attention of Kirsty Mountain.

Kind Regards

Kirsty

Customer Services Team

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By Holidaytaxis

Written on: 24/05/2016

Good Day,

Thank you for your comments.

It is always appreciated when customers have taken the time to leave us their valued feedback. As you experienced some difficulties in Naples, I would like to review your comments in more detail and take this up with our local Supplier. Could I ask you to please supply your reference number? Please send an email detailing all the issues in full to the Customer Service Department marked for the attention of Kirsty Mountain.

Kind Regards

Kirsty

Customer Services Team

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“Coach to big for roads”

Written on: 11/05/2016 by Janewales (1 review written)

We had a shuttle transfer in Crete we waited on the coach for 1 hour then it took 3hours to get to hotel needless to say on the way back we never used them got a mini bus and it took 50min will never use again… Read Full Review

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By Holidaytaxis

Written on: 16/05/2016

Good Day,

Thank you for your comments regarding your transfer in Crete. I am sorry that you were disappointed with the shuttle terms. I’ve noted your feedback and passed it on to our Contracts Team in order to let the supplier know.

It is always appreciated when customers take the time to leave us valued feedback. Thank you once again.

Kind regards

Kirsty

Customer Service Team

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“Transport from Tenerife South airport.”

Written on: 01/05/2016 by Brianandcarol (1 review written)

Directions for finding coach were easy to follow. There was a short wait while all passengers arrived but once we left the airport we were soon at our destination. On day of our return the coach arrived at scheduled time for our pick up. Great service, thank you… Read Full Review

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By Holidaytaxis

Written on: 04/05/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service in Tenerife.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“Malaga Airport to Marbella”

Written on: 29/04/2016 by Ramirov25 (1 review written)

The driver was waiting at the gate. Only 5 minutes wait for other passengers. The taxi was clean and smelt good. The driver was helpful. Very satisfied with Holiday Taxis and will use again… Read Full Review

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By Holidaytaxis

Written on: 29/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service from Malaga Airport.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“Return taxi from Fiumicino airport to Rome centre.”

Written on: 27/04/2016 by Bullock466 (1 review written)

Excellent service. Punctual. Staff professional, polite and helpful. Comfortable cars. Recommended… Read Full Review

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By Holidaytaxis

Written on: 27/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service and standards provided in Rome.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“Punctual but not what I booked!”

Written on: 15/04/2016 by JaidynHansen98 (1 review written)

I booked a private Taxi Car for four persons from the Airport to our hotel and return to the Airport at the end of the holiday. What we got was a Very worn out large minibus which the seatbelt's didn't work in, door didn't open from inside and sliding door had a gap all around because it didn't shut properly! Not a relaxing journey either way… Read Full Review

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By Holidaytaxis

Written on: 16/04/2016

Good Day,

Thank you for your comments.

It is always appreciated when customers have taken the time to leave us their valued feedback. As you experienced some difficulties, I would like to review your comments in more detail and take this up with our local Supplier. Could I ask you to please supply your reference number? Please send an email detailing all the issues in full to the Customer Service Department marked for the attention of Kirsty Mountain.

Kind Regards

Kirsty

Customer Services Team

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“Fantastic value for money no waiting around or lots of...”

Written on: 09/04/2016 by Jenkins94 (1 review written)

Fantastic value for money no waiting around or lots of drops. Never booked anything on line before so easy. Thank you… Read Full Review

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By Holidaytaxis

Written on: 11/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“Could not find you at the airport.”

Written on: 08/04/2016 by mlYork116 (1 review written)

Very annoying at Palma airport, no guidance at all to find taxi. Took nearly 30 minutes of wandering around the baggage claim area to find taxi location. No one including Thomson reps' and other taxi companies were no help. Once found everything was okay in transfer to hotel… Read Full Review

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By Holidaytaxis

Written on: 11/04/2016

Good Day,

Thank you for your comments.

It is always appreciated when customers have taken the time to leave us their valued feedback. As you experienced some difficulties, I would like to review your comments in more detail and take this up with our local Supplier. Could I ask you to please supply your reference number? Please send an email detailing all the issues in full to the Customer Service Department marked for the attention of Kirsty Mountain.

Kind Regards

Kirsty

Customer Services Team

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“Excellent”

Written on: 08/04/2016 by MichaelFrost371 (1 review written)

Very hassle free and cheap way of transfer to & from airport. car punctual and driver helpful. A great service Thank-you… Read Full Review

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By Holidaytaxis

Written on: 11/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“Great Service!”

Written on: 07/04/2016 by tyMcDermott3 (1 review written)

Punctual when we arrived and also on the return they provided a courtesy call to arrange the correct pick up time to coincide with our flight. Would highly recommend… Read Full Review

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By Holidaytaxis

Written on: 11/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“Convenient & Cheap”

Written on: 07/04/2016 by Jordonp229 (1 review written)

We have used the company before and as long as you are prepared for the transfer time as stated your holiday starts as soon as you land. We take the opportunity to see the changes since last year and know that we will be dropped off at our destination. Our return journey was not quite as smoothly as previous but the bus was on time, the driver was doing his best to find all the pick-ups and we arrived at the airport in good time. He did get lost, he asked taxi drivers and no one seemed to… Read Full Review

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By Holidaytaxis

Written on: 11/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service overall.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“service booked in march 2016 in salou”

Written on: 06/04/2016 by JD_1979 (1 review written)

Traveled from Reus airport to hotel , driver was waiting on us with a clear to see name sign, the driver was friendly and helped with the bags, escorted us to the taxi and loaded our bags, set off and he supplied us with a fresh bottle of water each, it was only a short journey to our hotel but it was comfortable and pleasant. On arrival the driver dropped us off at the door and unloaded our bags. The return journey was mush the same, he was punctual and dropped us off an the terminal… Read Full Review

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By Holidaytaxis

Written on: 11/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service provided in Salou.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“JOURNEY FROM HELL”

Written on: 06/04/2016 by TeresaNoble351 (1 review written)

AFTER 3 HOUR DELAY FROM MANCHESTER/TENERIFE OUR COACH DRIVER WAS OBVIOUSLY OVERWHELMED. WE MADE AT LEAST 18 STOPS BEFORE WE WERE DROPPED OFF AT C L C PARADISE, ADEJE - AND THERE WERE STILL PEOPLE LEFT ON THE COACH, SO WERE NOT PLEASED AT ALL BUT THEN COACH DROPPED US AT THE BOTTOM OF THE HILL SO HAD TO DRAG OUR CASES UP TO THE RESORT. HAD WE BEEN IN ANY WAY INFIRM THIS WOULD HAVE BEEN A NIGHTMARE. ON THE RETURN JOURNEY WE HAD AGAIN TO GET OUR CASES DOWN THE HILL TO THE MAIN ROAD. IT SHOULD… Read Full Review

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By Holidaytaxis

Written on: 11/04/2016

Good Day,

Thank you for your comments regarding your transfers in Tenerife.

It is always appreciated when customers have taken the time to leave us their valued feedback. As you experienced some difficulties, I would like to review your comments in more detail and take this up with our local Supplier. Could I ask you to please supply your reference number? Please send an email detailing all the issues in full to the Customer Service Department marked for the attention of Kirsty Mountain.

Kind Regards

Kirsty

Customer Services Team

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“Punctual and Good Value”

Written on: 06/04/2016 by Reynan22 (1 review written)

Taxi was waiting for us upon arrival, very helpful. Return journey was the same, faxed departure time well in advance, and was punctual. Would use them again, good value for the transfers… Read Full Review

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By Holidaytaxis

Written on: 11/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“Malaga airport to Torrox (and back)”

Written on: 06/04/2016 by Frankie468 (1 review written)

Extremely punctual. Modern, clean, spacious taxi (there and back). Friendly, helpful, polite drivers. Worked out perfectly for us as a family with two young children getting between the airport and hotel… Read Full Review

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By Holidaytaxis

Written on: 06/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service provided in Malaga.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“Terrible service!!”

Written on: 05/04/2016 by Lewis21 (1 review written)

I payed for a taxi return online and no taxi turned up at the airport leaving me to then find another taxi and pay more money! I tried to ring the company to see what was going on and they acted like they had no clue what i was on about and put the phone down on me. I will never ever ever be using this service again waste of money dont use it… Read Full Review

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By Holidaytaxis

Written on: 06/04/2016

Good Day,

Thank you for your comments.

It is always appreciated when customers have taken the time to leave us their valued feedback. As you experienced some difficulties, I would like to review your comments in more detail and take this up with our local Supplier. Could I ask you to please supply your reference number? Please send an email detailing all the issues in full to the Customer Service Department marked for the attention of Kirsty Mountain.

Kind Regards

Kirsty

Customer Services Team

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“All good”

Written on: 05/04/2016 by Adonis92 (1 review written)

Cannot complain. Did exactly as booked! Hassle free… Read Full Review

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By Holidaytaxis

Written on: 06/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“Great Service”

Written on: 05/04/2016 by 1984CantuItalian (1 review written)

Latest trip to Portugal used holiday taxis for airport transfers to and from resort of Carveiro. Great service with friendly drivers and value for money. Would highly recommend to family and friends. Great not having to worry about being late as holiday taxis were always on time for pick ups and true to there word for comfortable and enjoyable journeys. Can't say anything we didn't like as it was an excellent service. Thank you again Holiday Taxis, also our drivers… Read Full Review

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By Holidaytaxis

Written on: 06/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service provided in Portugal.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“Punctual and easy to use ”

Written on: 04/04/2016 by 404Keith (1 review written)

easy to use website, the taxi was punctual, reliable with a friendly driver. Will use again and recommend… Read Full Review

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By Holidaytaxis

Written on: 04/04/2016

Good Day,

Thank you for your comments.

It is always great to see that customers have taken the time to leave us their valued feedback. I am pleased to note that you were satisfied with the service.

Thank you and we hope to see you travelling with us again soon.

Kind Regards

Kirsty

Customer Services Team

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“OK but felt let down.”

Written on: 04/04/2016

I paid a good price. Phoned the company to make changes to the booking and they were very helpful. The problem started when we arrived at the hotel... or down the road I should say. They dropped us at the bottom of a hill and told us we had to walk up the hill to the hotel with our suitcases, we were not informed of this when we booked, or spoke to the bloke on the phone. We were a group of 60+ aged women, one with walking problems and has to constantly use a walking stick. While walking to the… Read Full Review

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By Holidaytaxis

Written on: 04/04/2016

Good Day,

Thank you for your comments.

It is always appreciated when customers have taken the time to leave us their valued feedback. As you experienced some difficulties, I would like to review your comments in more detail and take this up with our local Supplier. Could I ask you to please supply your reference number? Please send an email detailing all the issues in full to the Customer Service Department marked for the attention of Kirsty Mountain.

Kind Regards

Kirsty

Customer Services Team

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