Holiday Taxis Reviews - www.holidaytaxis.com

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3.8 / 5
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  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

“Good value and prompt ”

Written on: 24/02/2017 by 260Meadows (1 review written)

First time we have used Holiday taxis and would have no hesitation using them again or recommending to a friend. Good value and were waiting for us as soon as we were through the airport. Confirmation on pick up time and spot on. Thanks… Read Full Review

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“On time every time”

Written on: 13/02/2017 by zxJimenez26 (1 review written)

Very short wait at airport and very punctual for return trip… Read Full Review

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“ very cheap transport”

Written on: 12/02/2017 by BradyBrown437 (1 review written)

excellent for the puntuality,the cost is realy cheap.i bought the ticket go and return online three days before my arrival in puerto plata for cabarete. VERY IMPORTANT:FOLLOW THE INSTRUCTIONS ON THE CONFIRMATION EMAIL… Read Full Review

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“Holiday taxis did not turn up to transfer me to airport ”

Written on: 09/02/2017 by AryannaFaulkner482 (1 review written)

Holiday taxi transfer from hotel in jandia fuerteventura did not arrive. They produced tracking evidence. To say they were at hotel at time agreed. I stood outside hotel. No one called my name. I asked every bus driver. Hotel booked me a taxi to airport €95 holiday taxi would not refund me. Alpharooms customer services were no help.I rang holiday taxi from hotel was kept on hold. Had one hour to get to airport for flight home.holiday taxi were no help.they only said get a taxi.so I did… Read Full Review

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“Holiday taxis did not turn up to transfer me to airport ”

Written on: 09/02/2017 by AryannaFaulkner482 (1 review written)

Holiday taxi transfer from hotel in jandia fuerteventura did not arrive. They produced tracking evidence. To say they were at hotel at time agreed. I stood outside hotel. No one called my name. I asked every bus driver. Hotel booked me a taxi to airport €95 holiday taxi would not refund me. Alpharooms customer services were no help.I rang holiday taxi from hotel was kept on hold. Had one hour to get to airport for flight home.holiday taxi were no help.they only said get a taxi.so I did… Read Full Review

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“no return pickup”

Written on: 09/02/2017 by jamespe15wys (1 review written)

failed on return pick up. on arrival at Budapest my phone changed to euro time as did the app for holiday taxis, this put the app at the correct time for the airport transfer. showed this to rep confirmed all ok. was waiting at the apartment doors 15 mins before time as requested but no taxi turned up .all numbers would not work, uk emergency number was saying now not in use. don,t ever book with them. they say their it guys have checked the app and time cannot change, well it did on my phone… Read Full Review

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“On behalf of my friends I admit we made a mistake...”

Written on: 03/02/2017

On behalf of my friends I admit we made a mistake online and booked our taxis for the following week. However, the staff at the airport did not want to help us - they did nothing but provide us with a telphone number and said we had to call their office - from our UK mobiles !!! They refused to do any more we had to simply find another taxis ourselves. As we had booked for the following week they had lost nothing. Finding yourselves in such a pickle it would have been so nice to have had… Read Full Review

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“Excellent service ”

Written on: 01/02/2017

Have used Holiday taxis a few times now to take me to my holiday destinations , New York , Vegas , turkey . Easy to locate when you get to the other side . Very efficient service would highly recommend… Read Full Review

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“Taxi booked at Bridgetown airport was not there”

Written on: 31/01/2017 by 154Ruiz (1 review written)

When we arrived on time at Bridgetown, Barbados, after a 9-hour flight there was no-one from the local Suntours company waiting to pick us up. We tracked down a company rep on the forecourt who rang around and eventually arranged a car for us. However, we were delayed by 25-30 minutes during which time we realised we had paid double the fare that was being charged by the plentiful supply of taxis available at the rank… Read Full Review

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“Good service from Faro”

Written on: 31/01/2017

Good service from Faro. Very good careful driver, and very polite… Read Full Review

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“Execellent service”

Written on: 30/01/2017 by HayleyMcIntyre (1 review written)

I went with this company because they offered exactly what I needed, a transfer from a private apartment to the airport. I was a bit worried when they didn't contact me prior to my journey's, however they were waiting for me at the airport when I went through arrivals. They also picked me up on time from my apartment on the return journey, which was in the early hours of the morning. I would definitely reconnect to anyone. They are very reliable… Read Full Review

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By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

Thank you for your comments. I am pleased to note that you were satisfied with the service overall.

It is always appreciated when customers take the time to leave us valued feedback.

Thank you once again and we hope to see you travelling with us again soon.

Kind regards,
Customer Service Team

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“Rude and in helpful”

Written on: 30/01/2017 by McDaniel109 (1 review written)

I was very disappointed that I tried to cancel my booking one week before I booked my taxi because of an error I made. Was told that I could not get a refund,, and then being accused of taking the taxi… Read Full Review

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By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

I am sorry to hear about the difficulties you experienced and thank you for informing us.
It is always appreciated when customers have taken the time to leave us their valued feedback.

I would like to review your comments in more detail and take this up with our local Supplier. Please send an email detailing all the issues along with your booking reference in full to the Customer Service Department .

Kind Regards
Customer Services Team

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“Excellent service ”

Written on: 30/01/2017 by Brandon217 (1 review written)

It's a second time I was using Holiday Taxis and had no complaint at all. Excellent service… Read Full Review

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By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

Thank you for your comments. I am pleased to note that you were satisfied with the service overall.

It is always appreciated when customers take the time to leave us valued feedback.

Thank you once again and we hope to see you travelling with us again soon.

Kind regards,
Customer Service Team

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“easy and efficient”

Written on: 29/01/2017 by BritneyWhite210 (1 review written)

Very simple to book and pay on line. The driver was waiting for us at the desk in the arrivals, he was helpful (wheeling my suitcase) and instead of the car we were expecting we had a minibus all to ourselves. He was also a very good driver. On the down side we had to walk a long way to where he was parked. Had hope to eliminate this walk which you also have to do with coach transfers. Had expected to be picked up from outside the building… Read Full Review

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By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

Thank you for your comments. I am pleased to note that you were satisfied with the service overall.

It is always appreciated when customers take the time to leave us valued feedback.

Thank you once again and we hope to see you travelling with us again soon.

Kind regards,
Customer Service Team

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“Taxis were late”

Written on: 29/01/2017 by Nicholson391 (1 review written)

Badly organised at the airport pick up. Forgotten for the hotel pick up on the way home… Read Full Review

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By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

I am sorry to hear about the difficulties you experienced and thank you for informing us.
It is always appreciated when customers have taken the time to leave us their valued feedback.

I would like to review your comments in more detail and take this up with our local Supplier. Please send an email detailing all the issues along with your booking reference in full to the Customer Service Department .

Kind Regards
Customer Services Team

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“Always been good in the past, but let down in Malta”

Written on: 29/01/2017 by 219Crawford (1 review written)

My girlfriend and i have used Holiday Taxis several times in the past for various holidays and never had any issues. So when realised our travel agent hadn't booked us return transfers to the airport in Malta, I called Holiday Taxis the day before our flight (less than 24 hours). The operator put me on hold while he checked with the local agent and came back to confirm it was booked. You can imagine our concern when we were still in the hotel lobby after an hour of waiting. The hotel… Read Full Review

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By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

I am sorry to hear about the difficulties you experienced and thank you for informing us.
It is always appreciated when customers have taken the time to leave us their valued feedback.

I would like to review your comments in more detail and take this up with our local Supplier. Please send an email detailing all the issues along with your booking reference in full to the Customer Service Department .

Kind Regards
Customer Services Team

Reply to this comment
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“Great service from Holiday Taxi form the begining ”

Written on: 29/01/2017 by hkLarsen318 (1 review written)

When we arrived in Memphis the Taxi driver was waiting for us where we pick our bags up or should I say where our bags should have been they where still in Atlanta our driver showed us where to go and sort this problem out and never once moaned about time waiting great safe driver very clean comfortable large car will always use this service from now on thanks to all the team at Holiday Taxi and for booking us a great Taxi service in the USA… Read Full Review

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By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

Thank you for your comments. I am pleased to note that you were satisfied with the service overall.

It is always appreciated when customers take the time to leave us valued feedback.

Thank you once again and we hope to see you travelling with us again soon.

Kind regards,
Customer Service Team

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“Very efficient and friendly service”

Written on: 28/01/2017 by Carolk5077 (1 review written)

Booked online before travelling. The desk was very easy to find in order to confirm our seats and arrival. The staff were very friendly with a good command of English. The bus transfer was very comfortable and took us right to the door of the hotel, which was very welcome as we arrived late in the evening. Collection for the return flight home was equally efficient and the drivers of the minibus shuttles were very helpful… Read Full Review

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By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

Thank you for your comments. I am pleased to note that you were satisfied with the service overall.

It is always appreciated when customers take the time to leave us valued feedback.

Thank you once again and we hope to see you travelling with us again soon.

Kind regards,
Customer Service Team

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“Tenrife South to Los Cristianos”

Written on: 28/01/2017 by JohnWattJames (3 reviews written)

I travel 9/10 times a year and have used a variety of Transfer agents. I decided to give Holiday Taxis a try and found them better than the others I have tried and have now used them 3 times in the last 4 months. Firstly it's important to recognise that these companies are agents who liaise with transfer suppliers who provide the actual transfers, whilst having no direct control over the transfer the agents are responsible for ensuring that the suppliers do provide an acceptable service. I… Read Full Review

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By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

Thank you for your comments. I am pleased to note that you were satisfied with the service overall.

It is always appreciated when customers take the time to leave us valued feedback.

Thank you once again and we hope to see you travelling with us again soon.

Kind regards,
Customer Service Team

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“Arrecife to Matagorda Lanzarote”

Written on: 28/01/2017 by THartley (1 review written)

We arrived in Lanzarote on New Years Day. Not been to Lanzarote before or used this company. Was a little concerned as I am with new companies but no need to have worried. Communication was good before and during the trip and finding information was very easy with the app. Directions were good so found desk easily at Arrecife, not so easy to find the coach but this was down to the layout at Arrecife, not anything to do with Holiday Taxis. Driver was helpful and cheery considering it was New… Read Full Review

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By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

Thank you for your comments. I am pleased to note that you were satisfied with the service overall.

It is always appreciated when customers take the time to leave us valued feedback.

Thank you once again and we hope to see you travelling with us again soon.

Kind regards,
Customer Service Team

Reply to this comment

By Holidaytaxis

Written on: 30/01/2017

Good Afternoon,

Thank you for your comments. I am pleased to note that you were satisfied with the service overall.

It is always appreciated when customers take the time to leave us valued feedback.

Thank you once again and we hope to see you travelling with us again soon.

Kind regards,
Customer Service Team

Reply to this comment
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