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| Customer Service | 9/10  |
|---|---|
| Accommodation | 8.8/10 |
| Resort | 8/10 |
| Food | 7.3/10 |
| Location | 9.5/10 |
| Value for Money | 8.3/10 |
| Overall rating | 7.8/10 |
Full review by
casablue69
on 4th Jul 2008
User Rating : 7
Respect :
0
Good Points: Location, cleanness, friendly and helpful staff.
Bad Points: Broken shower head and breakfast
General comments: We had a very enjoyable weekend in Prague and hotel was in an excellent location. It was very clean and tidy. The staff were very friendly and helpful.The only down sides was that the shower head was broken, it kept falling down and also the buffet breakfast, we felt, was not very good. The breakfast was lovely at the Red Hot and Blues, although we did pay an extra 60 crowns, it was worth it.The collection service both to and from the airport provided by PragueDiscountHotels was excellent.
casablue69's review and ratings | 100 words
Review by
arevik
on 25th Jun 2008
User Rating : 6
Respect :
0
The hotel and the service in it were good. I was disappointed, however, at the lack of restaurant in the hotel and also that breakfast was served across the street, out with the hotel.
I would add that I would use the Prague Discount Hotels travel agency if in Prague again, but would not use this particular hotel.
arevik's full review | 58 words
Review by
mary77
on 12th Jun 2008
User Rating : 9
Respect :
0
Great location! A block from the metro and five minutes walking from Old Town Square. Great breakfast options and I appreciated the voucher for the American breakfast. Beds were comfortable. TV is too small so it was difficult to watch while sitting in bed. Reception staff were terrific! They let me use an alarm clock when I needed it. And thanks for the Internet service too. I was happy with service of this company. I would definitely recommend the hotel to others and would consider it again f ...
mary77's full review | 96 words
Review by
Dunne
on 15th May 2008
User Rating : 9
Respect :
0
We had an excellent time in Prague. We were slightly dubious at first for having to pay the full cost of our hotel before even travelling especially when we had booked so far in advance. However we needn't have worried! Our hotel "The Pension Accord" was expecting us and our room, although basic was comfortable for the bargain price we had paid. Centrally located - it is less than a 3 minute walk to the center. Breakfast at the Red Hot Blues was excellent and plentiful - the voucher system w ...
Dunne's full review | 172 words
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