Woll Cookware Logic Titanium Range Reviews

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★★★☆☆
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Woll Cookware Logic Titanium Range

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Latest Reviews

★☆☆☆☆

“Just a good sales pitch”

Written on: 10/09/2014 by Raymondl262 (1 review written)

I bought a large, expensive Woll frying pan from a home expo and the demonstration was amazing, I was told the pan was totally scratch proof and would last forever, ha ha ha, I am six months down the line and my pan is pitted and scratched. Just another very disappointing product from a totally dishonest company. It is just another example of the crumbling integrity of our society today. Woll, you should be totally ashamed of yourself… Read Full Review

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★★★★★

“Best buy ever!”

Written on: 16/07/2014 by JD232 (1 review written)

Bought my first 24cm frying pan few years ago and I use it almost every day. No problems at all with the non-stick surface and easy to clean! Last year I’ve bought a 28cm fry and sauté pan and these are just perfect as well. I love the detachable handle because we don’t have much cabinet space in our kitchen. Best gift that I could make my wife… Read Full Review

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★☆☆☆☆

“Do Not stand behind their product or warranty”

Written on: 13/06/2014 by Margrete1 (1 review written)

I bought the large induction frying pan from Ocean Sales in Calgary. Within a year the coating started to bubble & flake off. When I took it back, they told me that there was food residue on the pan & this breaks down the coating, therefore it was not covered under warranty! I never used it on high heat, always used wooden or Teflon utensils & hand washed it with warm soapy water & Teflon scrubby. Initially I loved the pan, but the $220.00 I expect it to last a little longer than a year… Read Full Review

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★★☆☆☆

“Sauté pan bought at a show, rubbish non stick”

Written on: 11/06/2014 by Fiona25555 (1 review written)

My husband purchased a sauté pan at the highclere show in berkshire. He was told by the demonstrator that METAL un tensile could be lightly used in it-what a sales pitch that was. Within a few days of using it he turned some sausages over and has marked the non stick in 15-20 places! On calling 'proven products' they said there's nothing they can do and it's safe to use. I won't be using a damaged non stick surface as I don't want to ingest the material. They say it's non toxic but I'm… Read Full Review

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★☆☆☆☆

“Very disappointed”

Written on: 26/02/2014

At first I was thrilled with the pan but after just 2months the finish is starting to chip off and food is sticking. I bought it on Amazon and have not yet tried to return it… Read Full Review

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★★☆☆☆

“anyone know how to contact woll”

Written on: 16/01/2014 by jojomas (1 review written)

I bought my sauté pan one year ago at good food show, was great for 8 months or so now everything sticks and I have never used anything other than a soft cloth and plastic utensil paid £80 for what I thought was going to last years how wrong I was. Has anyone any idea how to contact them… Read Full Review

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Petesky's Response to jojomas's Review

Written on: 18/02/2014

Same with me, was delighted with it for the first year or so, now everything sticks. I just use it now for stews etc, as I no longer have the receipt, so guess no comeback even if I knew where to go. Did think about taking it to the next good food show and complain in front of customers until I got my money back!

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Scottybev's Response to jojomas's Review

Written on: 21/02/2014

Try Prove. Products in Nottingham but hope you get more luck than I did. Tell them you never use olive oil or a high heat. Good luck

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Scottybev's Response to jojomas's Review

Written on: 21/02/2014

They are based in Nottingham and are sold under Proven Products. I hope you have better luck than I had! They told me to "post" the pan to them - imagine the price, they said they would send back to manufacturer and after 3 weeks a report came back with the pan saying I used it on a gas that was too high and used olive oil which burns. I always use rice bran oil and keep the flame down. But they were not interested! Good luck

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★☆☆☆☆

“Don't waste your time and money”

Written on: 10/01/2014 by cisco777 (1 review written)

I followed the sales rep instructions to the T. Frying pan was only handwashed only with sponge and no metal cooking utensils were ever used. I used only a plastic spatula. In less than a year, the coating started to flake off and rust like spots appeared… Read Full Review

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★☆☆☆☆

“WOLL NOWO SAUTE PAN IS WORST PAN EVER”

Written on: 12/11/2013

I bought my first pan two yrs ago after relenting to the 'hard sell' of how good these pans are. At first it was brilliant but within a few months the surface was lifting off. I always used the recommended oils. After 1 yr the complete cooking surface was gone. Southern Cross Promotions Tauranga said a faulty batch was sent from the manufacturer and I was eventually sent a replacement after returning the pan by post to Tauranga. I had to argue with the company for them to refund the cost of… Read Full Review

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★☆☆☆☆

“Woll to Wall Corosion”

Written on: 07/11/2013

My wife bought two Logic by Woll frying pans about 6 months ago. The one we've put in the dishwasher is finished, with corrosion all over the inner pan. It was supposed to be dishwasher resistance. I can't recommend!… Read Full Review

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★★☆☆☆

“Rubbish for the price, better off buying a annual...”

Written on: 13/09/2013 by Holdenss1 (1 review written)

Bought a large woll pan and pot for about $550 at the Christchurch home show, I use these 5 Days a week, and from about 6montgs the non stick starts wearing thin,under a year there badly flaked and have a rusted look to them, they actually flake worst than cheap pans, which is great if you like cancerise chemicals in your food, initially yes you probably won't find a better non stick but there not worth the extremely high cost when this is what u end up with. I doubt Gordon Ramsay users these!… Read Full Review

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★★★☆☆

“Surface of Wok is scrached”

Written on: 12/05/2013 by tangyan1960 (1 review written)

I bought my wok in COSCO. I used to clean by steel roll in several times; I find the surface is scraxhed. Based on manufacture video, Wool cookwares are tested by scraching lab, and nothing happens. In fact, it is not true;I just use steel ball clean lightly for several times. The surface is damaged. I feel disappointed. … Read Full Review

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Amytaylor's Response to tangyan1960's Review

Written on: 17/08/2013

Sorry but your wrong. Your not suppose to use steel cleaning products and metal utensils on the surface. A nylon brush is perfect and cleans it effortlessly.

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★☆☆☆☆

“The worst customer service I have ever received (or not)”

Written on: 11/05/2013

After paying nearly £100 for EACH pan (induction line) I discover after just over a year the non-stick coating in both pans started to deteriorate in different ways. VERY long story short, I have spoken verbally to both the UK seller from who I bought the pans and Woll Germany. Both seemed helpful in the beginning but after sending at least 4 emails to each of them I have had not one reply. No matter what the tone of the email I sent, I got nothing what-so-ever back. Sp the "skinny" on… Read Full Review

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★★★★★

“Worth every penny and more :-)”

Written on: 17/04/2013

This cookware is amazing. It really is the best non stick pan i have used. I love the detachable handle, it is so easy to put the cookware in the oven. The non stick surface actually stays non stick too (i've had mine for 3years and i use it every single day for every meal.) I love that i can turn the heat up to max without damaging the pan, and it cooks my steak just perfectly. I was even told that I can use metal inside of the pan too. If you are thinking about buying this cookware but you… Read Full Review

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Kmd123's Comment

Written on: 16/10/2013

We loved them initially too - however over four years (bearing in mind a lifetime guarantee) then have flaked and pitted inside, as described above.

And four years on, after buying them at the Ideal Home Exhibition, customer service is asking for a receipt and for us to send the pans back for them to have a look at at our expense!

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★★★★★

“Best pan I've ever bought!!!!”

Written on: 27/03/2013 by Kiwichick13 (1 review written)

I bought my pan in NZ from a home show and have not once regretted the decision. It is by far the best pan I've used, and trust me when I say I've bought them all. The surface is far more stronger than any of my other pans and never has cleaning been so easy, you really can wipe it clean. It does everything I was promised it would and I'll never cook with anything else again… Read Full Review

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★☆☆☆☆

“Brutal”

Written on: 20/02/2013

I bought these pots at Costco Sherbrooke, Qc. less than one month ago, and the surface is already damaged. We paid $400.00 for a large pot and frying pan. Very pool quality… Read Full Review

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★★★★★

“Super quality.”

Written on: 28/12/2012 by Ianb599 (1 review written)

We have owned a Woll frying pan for at least 3 years. It was bought at Ideal Home show. It is by far the best purchase we have ever made in terms of cooking equipment, it has truly been a revelation. Cleaning is so simple and mostly needs just cleaning with warm soapy water and kitchen roll. Cooking is pure joy !!!!!!… Read Full Review

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★★★☆☆

“Titanium surface scratches away after 5 yrs”

Written on: 10/08/2012 by CathJdddddd (1 review written)

I bought my Nowo Frypan 5 years ago and was told that I could use metal utensils as you could not scratch away the titanium surface. I was told this is because the surface goes all the way through the frypan, if you scratch the surface, it's simply more non stick titanium underneath. Now I'm starting to see bits of silver appearing beneath the non stick surface - my frypan which was supposed to last forever has lasted 5 years. The non stick didn't last long at all which was a bit… Read Full Review

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Jinxiaoli's Response to CathJdddddd's Review

Written on: 31/08/2012

I would not bought this frying pan either if I knew its coating didn't last for one year. I bought my Woll Fryfpan a year and a half ago at Costco. Because I cook three hot dishes a day, I carefully followed the instruction to use and maintain it. After six months of use, its coating started to peel off. Other than coating, I don't have anything to complain. Even though it is heavy to lift, but it doesn't slip on my glass top range. I thought it could last three years for the money I paid, but it didn't. I would not invest in this type of frying pan again.

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Katcon's Response to CathJdddddd's Review

Written on: 09/11/2012

I was just told by Woll that the marks in my pot were made by a wisk - which is not true - so so much for their claim that you can use metal utensils. This pot was used for BOILING vegetables - so obviously high heat inside the pan doesn't agree with the surface either.
they will not take responsibility for this. This pot is barely 1 yr old, and not used very often.

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★★★★☆

“A great range of pans if you look after them”

Written on: 20/06/2012

I have owned the logic fry pan for 4 years and have 4 other Woll products. I experienced what many others have - great for 6-12 months then started to stick. I called the store and he asked me to scrape my nail across the surface - a residue had built up and this causes the sticking. He told me to get dishwasher powder and a scourer and scrub it and scrub it until clean. I do this about every 3 months and the pan is still good. The surface doesn't look as even as it did but the salesman… Read Full Review

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★☆☆☆☆

“Terrible Purchasing decision”

Written on: 08/06/2012

I purchased a Woll frypan in March 2011. Within a few months the non-stick surface was useless even though we were very careful and followed instructions. I brought the pan to a rep at another home show who kindly replaced it for me in Dec. 2011. Within 4 months of having this new pan, the non-stick surface was peeling away! I called the company today who told me the guarantee was not going to be honoured because I had used it improperly and all she would do was offer me an alternate plan… Read Full Review

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★★☆☆☆

“Woll or should I say Proven Products”

Written on: 08/04/2012 by Bob2041 (1 review written)

Now this is a hard review for me to write and my first one ever. Woll products are extremely good although I know of a friend who had a problem with one of their pans. Proven Products, the UK supplier are quite frankly shocking. Yes, the lifetime guarantee is great if they really mean it. It is surprising how difficult it is to get a replacement if the item proves to be faulty. My friend contacted Germany and Woll intervened. Proven Products finally replied and sorted out the problem. I… Read Full Review

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