HelpMaster Pro v8, www.prd-software.com Reviews

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4.8 stars
Average rating for this product is: 4.8 out of 5

From 0 ratings and 2 reviews

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Average Ratings for HelpMaster Pro v8, www.prd-software.com

  • Ease of Set Up2.8 stars
  • Ease of Use4 stars
  • Value for Money5 stars
  • Overall rating4.8 stars

2 Reviews For HelpMaster Pro v8, www.prd-software.com

  • beebo3 29th Sep 2008

    Reviewer rating: 4.5 stars


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    Bad Points: Web interface a bit limited.


    General comments: Excellent email in management. Really good business rules writer.
    Overall this product is excellent value for money and good for small to medium help desks. Not for large service desks.
    You can also download the full application to play with and set up which is nice

  • Guest 12th May 2008

    Reviewer rating: 5 stars


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    Lots of helpdesk power here. The desktop version gives you a great view all the jobs in the system. It allows you to look at your jobs, as well as the jobs assigned to other people. The way that you add actions to jobs is quite good. You can set the job status and send email whenever you do anything. All of it is based on templates, so you can configure things once and then re-use them. Well recommend HelpMaster Pro v8 from prd-software.com.