Designer Sofas 4U Reviews - www.designersofas4u.co.uk

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★★★★☆
3.6 / 5
64% of users recommend this
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Latest Reviews

★★★★★

“Top company to deal with. Highly Recommended!!”

Written on: 21/07/2014 by Rochellebloomfield (2 reviews written)

Hi there, I always feel a little apprehensive when purchasing an expensive item on-line. My experience with Designer Sofas4u has been first class. The sofa is extremely comfortable and looks splendid. I received delivery of my chair over the weekend and just wanted to say how happy I am with it and also with the service. The delivery guys were great and very professional (phoning beforehand to let me know time etc). I had read various reviews about your services. Am really happy. Thanks… Read Full Review

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★★★★★

“Our new sofa has arrived”

Written on: 19/07/2014 by NatalieWillis (2 reviews written)

The new sofa is stylish, comfortable and an excellent online purchase. Customer service and delivery was great too, we were actually given a choice of which day to receive it. Both me and my partner hold down jobs in the city it's difficult for us to take time off work (no hols left for the year :) We opted for a Saturday delivery. One slight niggle tho, on delivery I noticed a leg on the sofa was scuffed. I pointed it out to the delivery driver and they quickly went to the van and got a… Read Full Review

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★☆☆☆☆

“Avoid like the plague!”

Written on: 15/07/2014 by Martingf452 (1 review written)

Quality was disgusting, no concept of customer service, took 30 days to come was suppose to take 7-21 days and 2 weeks to get my money back. I have genuinely never dealt with a ruder more incompetent crowd. Avoid like the plague!… Read Full Review

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★★★★☆

“Great sofa, happy customer”

Written on: 15/07/2014

We ordered our Swarovski chesterfield after being sent some of the requested swatches in a prompt fashion. We we're quoted 5 weeks and it arrived in 6 so not bad. A month and half is not that long to wait for a custom made sofa. Build quality seems excellent, no snags with ours, the swarovskis are set nicely and the quality is spot on. My other half is very happy with the sofa and therefore so am i!… Read Full Review

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★★★★★

“Good service on both my purchase”

Written on: 24/06/2014 by loury1976 (2 reviews written)

Recently my partner purchased a novelty armchair online for our newly decorated living room. It was actually my interior designer who advised me if Designer Sofas as it's good price, very prompt delivery on stated date. Based on this good experience I asked for velvet samples on a sofabed which arrived quickly. I then was able to place the order by phone for the sofabed. Delivery was within the quoted time, communication after placing the order to delivery was good. On the day of delivery the… Read Full Review

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★☆☆☆☆

“Warning! You really get what you pay for”

Written on: 14/06/2014 by ml9hm (1 review written)

*Warning! You really get what you pay for and hindsight definitely is beautiful after the event* Let’s start with the key headlines of my review: The Positive: Reasonable priced, bespoke furniture in a range of fabrics. Delivered 5 months after initial order. The Negatives: The customer service is lacklustre, does not take appropriate responsibility and clearly lies when they’ve made mistakes. Poor attention to detail when they received the original order resulted in a 5 month ordealRead Full Review

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★★★★★

“Beautiful Sofa, Quality Service.”

Written on: 25/03/2014 by Nikkilloydking (1 review written)

It always feels a little daunting when buying an expensive item online. My personal experience shopping online with Designer Sofas4u has, however, been first class and trouble free. The sofa itself is beautiful, I am truly delighted with it. The Chesterfield Furniture was exactly what I imagined it to be. The support and advice from Designer Sodas4u was excellent, no pushy sales tactics and very paitient. I rarely write reviews, but Designer Sofas4u absolutely deserved the effort. I cannot… Read Full Review

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★★★★★

“Perfect armchair present for mum”

Written on: 20/03/2014 by Emma4Tilsley (1 review written)

I would highly recommend purchasing for Designer Sofas4u Ltd. The choice of chairs was fantastic - most of which come with options to change the dimensions of the chair. So in essence you can order to have the furniture more deeper, wider and/or taller. All the furniture is made in the UK and average turnaround time between 3-4 weeks from placing the order to receiving the furniture. With such a huge range of fabrics to choose from it was difficult to narrow it down. So much so that we were… Read Full Review

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★★★★★

“First class service, fabulous Chesterfield Sofa &...”

Written on: 26/02/2014 by glMorse1972 (1 review written)

Myself and my partner were looking for some specific items of traditional furniture for a country cottage. The leather Chesterfield Sofa suited the requirement and we were confident it would look right with it. We did a great deal of research and we found Designersofas4u was the only company that produced exactly what we wanted. Designersofas4u was also working out to be the least expensive. Initially we felt the deal was too good to be true so we travelled from Gloucester to sunny Blackburn to… Read Full Review

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★☆☆☆☆

“Still not here”

Written on: 20/02/2014 by Disappointed4u (1 review written)

I ordered two chairs that were to take 2- 5 weeks to ship. 10 weeks later they have not shipped, I cannot get responses to emails and I am to leave the country soon… Read Full Review

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★★★★★

“WORTH EVERY PENNY!”

Written on: 26/10/2013 by Ayshaally (1 review written)

Ordered a sofa and extremely pleased with both product and service! Very reliable company with helpful staff. I would recommend designer sofas to all! Aysha Ally Preston Lancashire… Read Full Review

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★★★★★

“Excellent Service. Good Value for Money”

Written on: 26/10/2013 by gemmas805 (1 review written)

We bought a 3 seat Sofa Bed and a Corner sofa in leather from the Chesterfield range earlier this year. We found the whole experience pretty seamless. After looking through the online brochure we made the journey to the Blackburn factory showroom. From what you see on telly I wasn't comfortable making this sort of purchase without viewing the product. We were very happy with what we saw and ordered on the spot. The sofas arrived on schedule 4 weeks later and were quickly taken into our living… Read Full Review

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★☆☆☆☆

“7 to 21 day item not arrived after 28 days”

Written on: 17/10/2013

Ordered a Queen Anne foot stool 4 weeks ago and not a word from them. Tried to call them and all phone lines are down. Are they still trading?… Read Full Review

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★★★★★

“Excellent service and delivery. Amazing Furniture!”

Written on: 09/10/2013 by emmaholroyd78 (1 review written)

We bought the Juliet Italian Leather 3 seater + 2 seater + armchair . Service in the showroom was friendly, courteous but not at all pushy.The communication between Kim and I was fab. Furniture made to order and delivered by the most amazing delivery men ever - even took their shoes off whilst carrying the furniture into our living room with brand new carpets. The suite feels really comfortable and oozes quality :) Had a few friends round last week and they are all very impressed. Well done… Read Full Review

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★★★★★

“Great sofa and customer service all round!”

Written on: 03/10/2013 by Princessbishop (1 review written)

We're really happy with our furniture. Very comfortable and an attractive leather 3 piece suite, which we hope to keep for many years. The service was faultless. We will definitely be recommending designersofas4u.co.uk to friends! Kate Bishop… Read Full Review

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★☆☆☆☆

“Don't Waste Your Money...Please!!!”

Written on: 02/10/2013 by skullee3 (1 review written)

My problems with DesignerSofas4U started the day I made the mistake to order a couple of Chesterfield chairs from them, to be shipped to Canada. It was November one year when it began. It took several months, several phone calls, as they didn't respond to the many emails I was forced to send, and a lot of frustration to just get the order made. Any time delays saw DesignerSofas4u blaming the shipping company for being really slow in providing a quote for shipping to Canada. (The… Read Full Review

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★★★★★

“Lovely Sofa. Great Price. Thanks”

Written on: 02/10/2013 by andygermany78 (1 review written)

Hello, I am from Germany and this is already the second time i have bought from designersofas4u!! When i wanted to order they gave me such detailed information & leather samples and pictures. The delivery time was as scheduled on both occasions. The 1st delivery was received on a pallet, however to my amazement the 2nd delivery was done in their own vehicle all the way from England!! I felt sorry for drivers who were not used to driving on the opposite side of the auto bhan!! They really… Read Full Review

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★★★★★

“Lovely chairs, delivered quick, well wrapped. Happy...”

Written on: 01/10/2013 by chadwickkayleigh (1 review written)

Delivery team were exceptional, they were on-time, courteous and efficient. The chair is made of good quality leather with a timeless design. Its very comfy and worth every penny. I have had a few visitors who all love the chair. After my long search for a sofa I stumbled upon Designer Sofas4u online. Although I wasn't very confident to shop for an item like a sofa online, I decided to take a risk - I am so very glad I did! The service was brilliant and I got a beautiful and comfortable sofa… Read Full Review

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★★☆☆☆

“Bad service and a wrong product after 8 weeks!”

Written on: 09/09/2013

I really liked the product on the website and was so looking forward to receiving it! It took exactly 6 weeks to manufacture. I got a call with a suggested delivery date, to which I agreed. I remember specifically discussing a morning slot, to which the customer service person said, she would make a note, but I would get a message the day before. On the delivery date, I realised I didn't get a message; so rang first thing in the morning. The customer service person said that the sofa has not… Read Full Review

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★☆☆☆☆

“Rubbish delivery and poor customer service”

Written on: 18/08/2013

I placed an order with Designer Sofas 4U. They couldn't deliver on time, they were not at all proactive in keeping me up to date, and they failed to refund (I had to chase) even when they promised an immediate refund. When I did manage to speak to people to chase progress, I got very inconsistent responses. Would I use these people again - absolutely not… Read Full Review

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Idontellu's Comment

Written on: 25/02/2014

I am shocked for the bad customer service of this company.

I have tried to contact them for information regarding a sofa that I would like to buy, but they never reply!

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