Designer Sofas 4U Reviews - www.designersofas4u.co.uk

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★★★☆☆
3.3 / 5
59% of users recommend this
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Latest Reviews

★☆☆☆☆

“sell faulty sofas,, rip off .STAY WELL CLEAR DON'T BUY”

Written on: 19/12/2014 by 204Lane (1 review written)

I ordered two 3 seater chesterfield sofas.The first thing I noticed was how light in weight they were..my six year old can lift them..when I sat on them I sunk into the base and the wooden frame supprting the cushions dug into the back of my knees..I am devastaed its nearly christmas have family coming fron the states... Apart from the embarrasment where are they supposed to sit.....I called dDesignet sofas 4 u, who are unapologetic even after admitting the spunge used in the seating was… Read Full Review

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★☆☆☆☆

“Simply frustrated”

Written on: 22/11/2014 by JJLondon (3 reviews written)

Ordered something which was in stock and should have taken about 10 days to deliver. Over two months later I still dont have my items. Twice now I took on the delivery on a Saturday morning after a late night shift on the Friday before only to take on a still incomplete order. Very frustrated! Furthermore I ordered with them (same items were available on several websites) as they told me the items were in stock when I ordered. Yet months later I am still waiting!! I am out of patience!… Read Full Review

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★★★★★

“Excellent service and a great sofa”

Written on: 15/11/2014 by CraigDGraham (2 reviews written)

We loved visiting your factory warehouse showroom with all the hospitality and detailed information. The ordering process was easy, received lots of help on the phone and by email. Very accommodating with delivering the sofa, very nice delivery men – carried our sofa to our 4th floor flat. The Winchester sofa is wonderful and looks very luxurious. The Silver Grey Leather compliments our room. Really Pleased!… Read Full Review

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★☆☆☆☆

“Shambles”

Written on: 05/10/2014 by fgCooney108 (1 review written)

I ordered and pre-paid for chair for £300. 1. Had for chase for an acknowledgement of the receipt of the order. 2. Phoned every week for 3 weeks to try and get a date for delivery (constantly being told it should be next week. 3. Week 3 I'm then told another 6 weeks so I agreed to cancel the order with a full refund which should go in the same day. 4. a week later I'm phoning to find out where my money is and the lady (who actually has been very polite) can't get through to accounts. so 4… Read Full Review

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★★★★★

“Really Happy with our Chesterfield Furniture”

Written on: 21/08/2014 by FrancJeffers (2 reviews written)

Although there were a few negative comments, I really liked the look and style of the furniture especially at the offer price. I searched high and low and DS4U were the cheapest. I read the reviews after I placed my order and got scared hence I made a short journey from Manchester to their showroom in Sunny Blackburn. I was greeted and made to feel welcome, whilst I waited I was offered a hot drink. A short time later James (sales assistant) came over and explained in detail all the different… Read Full Review

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★☆☆☆☆

“4mths, pre paid, no Sofa4U or me.”

Written on: 07/08/2014 by CowesIOW (1 review written)

I ordered and prepaid £569 including delivery for a standard Chesterfield single chair in April, 3 weeks later they called to advise it will cost an extra £410 delivery fee to the IOW. (Red Funnel only charge £37 to the island). No replies, finally in August, they have not made the chair yet, they had no options but to wait another 3 weeks for a delivery, or give a refund. Even though I could arrange local Red Funnel delivery, Designersofas4U cannot get it to Southampton in a timely manner… Read Full Review

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★★★★★

“Top company to deal with. Highly Recommended!!”

Written on: 21/07/2014 by Rochellebloomfield (2 reviews written)

Hi there, I always feel a little apprehensive when purchasing an expensive item on-line. My experience with Designer Sofas4u has been first class. The sofa is extremely comfortable and looks splendid. I received delivery of my chair over the weekend and just wanted to say how happy I am with it and also with the service. The delivery guys were great and very professional (phoning beforehand to let me know time etc). I had read various reviews about your services. Am really happy. Thanks… Read Full Review

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★★★★★

“Our new sofa has arrived”

Written on: 19/07/2014 by NatalieWillis (2 reviews written)

The new sofa is stylish, comfortable and an excellent online purchase. Customer service and delivery was great too, we were actually given a choice of which day to receive it. Both me and my partner hold down jobs in the city it's difficult for us to take time off work (no hols left for the year :) We opted for a Saturday delivery. One slight niggle tho, on delivery I noticed a leg on the sofa was scuffed. I pointed it out to the delivery driver and they quickly went to the van and got a… Read Full Review

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★☆☆☆☆

“Avoid like the plague!”

Written on: 15/07/2014 by Martingf452 (1 review written)

Quality was disgusting, no concept of customer service, took 30 days to come was suppose to take 7-21 days and 2 weeks to get my money back. I have genuinely never dealt with a ruder more incompetent crowd. Avoid like the plague!… Read Full Review

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★★★★☆

“Great sofa, happy customer”

Written on: 15/07/2014

We ordered our Swarovski chesterfield after being sent some of the requested swatches in a prompt fashion. We we're quoted 5 weeks and it arrived in 6 so not bad. A month and half is not that long to wait for a custom made sofa. Build quality seems excellent, no snags with ours, the swarovskis are set nicely and the quality is spot on. My other half is very happy with the sofa and therefore so am i!… Read Full Review

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★★★★★

“Good service on both my purchase”

Written on: 24/06/2014 by loury1976 (2 reviews written)

Recently my partner purchased a novelty armchair online for our newly decorated living room. It was actually my interior designer who advised me if Designer Sofas as it's good price, very prompt delivery on stated date. Based on this good experience I asked for velvet samples on a sofabed which arrived quickly. I then was able to place the order by phone for the sofabed. Delivery was within the quoted time, communication after placing the order to delivery was good. On the day of delivery the… Read Full Review

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★☆☆☆☆

“Warning! You really get what you pay for”

Written on: 14/06/2014 by ml9hm (1 review written)

*Warning! You really get what you pay for and hindsight definitely is beautiful after the event* Let’s start with the key headlines of my review: The Positive: Reasonable priced, bespoke furniture in a range of fabrics. Delivered 5 months after initial order. The Negatives: The customer service is lacklustre, does not take appropriate responsibility and clearly lies when they’ve made mistakes. Poor attention to detail when they received the original order resulted in a 5 month ordealRead Full Review

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★★★★★

“Beautiful Sofa, Quality Service.”

Written on: 25/03/2014 by Nikkilloydking (1 review written)

It always feels a little daunting when buying an expensive item online. My personal experience shopping online with Designer Sofas4u has, however, been first class and trouble free. The sofa itself is beautiful, I am truly delighted with it. The Chesterfield Furniture was exactly what I imagined it to be. The support and advice from Designer Sodas4u was excellent, no pushy sales tactics and very paitient. I rarely write reviews, but Designer Sofas4u absolutely deserved the effort. I cannot… Read Full Review

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★★★★★

“Perfect armchair present for mum”

Written on: 20/03/2014 by Emma4Tilsley (1 review written)

I would highly recommend purchasing for Designer Sofas4u Ltd. The choice of chairs was fantastic - most of which come with options to change the dimensions of the chair. So in essence you can order to have the furniture more deeper, wider and/or taller. All the furniture is made in the UK and average turnaround time between 3-4 weeks from placing the order to receiving the furniture. With such a huge range of fabrics to choose from it was difficult to narrow it down. So much so that we were… Read Full Review

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★★★★★

“First class service, fabulous Chesterfield Sofa &...”

Written on: 26/02/2014 by glMorse1972 (1 review written)

Myself and my partner were looking for some specific items of traditional furniture for a country cottage. The leather Chesterfield Sofa suited the requirement and we were confident it would look right with it. We did a great deal of research and we found Designersofas4u was the only company that produced exactly what we wanted. Designersofas4u was also working out to be the least expensive. Initially we felt the deal was too good to be true so we travelled from Gloucester to sunny Blackburn to… Read Full Review

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★☆☆☆☆

“Still not here”

Written on: 20/02/2014 by Disappointed4u (1 review written)

I ordered two chairs that were to take 2- 5 weeks to ship. 10 weeks later they have not shipped, I cannot get responses to emails and I am to leave the country soon… Read Full Review

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★★★★★

“WORTH EVERY PENNY!”

Written on: 26/10/2013 by Ayshaally (1 review written)

Ordered a sofa and extremely pleased with both product and service! Very reliable company with helpful staff. I would recommend designer sofas to all! Aysha Ally Preston Lancashire… Read Full Review

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★★★★★

“Excellent Service. Good Value for Money”

Written on: 26/10/2013 by gemmas805 (1 review written)

We bought a 3 seat Sofa Bed and a Corner sofa in leather from the Chesterfield range earlier this year. We found the whole experience pretty seamless. After looking through the online brochure we made the journey to the Blackburn factory showroom. From what you see on telly I wasn't comfortable making this sort of purchase without viewing the product. We were very happy with what we saw and ordered on the spot. The sofas arrived on schedule 4 weeks later and were quickly taken into our living… Read Full Review

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★☆☆☆☆

“7 to 21 day item not arrived after 28 days”

Written on: 17/10/2013

Ordered a Queen Anne foot stool 4 weeks ago and not a word from them. Tried to call them and all phone lines are down. Are they still trading?… Read Full Review

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★★★★★

“Excellent service and delivery. Amazing Furniture!”

Written on: 09/10/2013 by emmaholroyd78 (1 review written)

We bought the Juliet Italian Leather 3 seater + 2 seater + armchair . Service in the showroom was friendly, courteous but not at all pushy.The communication between Kim and I was fab. Furniture made to order and delivered by the most amazing delivery men ever - even took their shoes off whilst carrying the furniture into our living room with brand new carpets. The suite feels really comfortable and oozes quality :) Had a few friends round last week and they are all very impressed. Well done… Read Full Review

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