Star Tours UK Reviews

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★★★★☆

“Magnificient ***** - Majestic Europe”

Written on: 25/05/2016 by RoyceHudson326 (1 review written)

We conclude the most amazing tour on 20th May 2016 of Majestic Europe with so many cherisible and ever lasting memories. I have enjoyed every minute, right from the start to the last day of the tour. Our tour manager  & Coach manager were an ideal part of the fantastic group. In depth detailing of all locations, utmost sensitivity & care given to the oldest /youngest member of the group, good hotels and surprisingly good meals daily were the highlights of this trip.Would recommend if the… Read Full Review

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★★★★☆

“Discover Europe 9 Days”

Written on: 16/05/2016 by VivekKothari (1 review written)

Hello Everyone, The Trip was good and it was managed well by tour manager. Couple of Improvements 1. Time to Stay on good places should be increased as at Mt Jhungfru and at Mt Titlis it was less. 2. Pick up from disney should be there after 11 pm after the Fire Crackers show as everyone waits for that. 3. The quality of Hotels provided needs to be improved at Germany… Read Full Review

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★★★★☆

“Best of Europe tour with Disneyland 27-4-2016 to 3-5-2016”

Written on: 07/05/2016 by 264Spence (1 review written)

Just returned from 6 day Europe Tour. It was a great experience with star tour specially travelling with kids. Our tour manager did her great job always available to help and provide details. our coach pilot always welcomed us with smile and helpful. Food and hotel all were excelent but breakfast can be improved might include atleast one indian dish. Apart from that great Iteniary but some time should be given in Brussel to explore Atomium and other places. … Read Full Review

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★★★★☆

“14 days Majestic Europe without Disney”

Written on: 05/05/2016 by Jayeshdoshi (1 review written)

I with a group of 10 traveled 14 days Majestic Europe started on 16th April and finished on 29th April. I would like to bring to attention of management of Star Tours and future travelers the following:- 1. There should be a facility of toilet at boarding point in Wembley. The tour starts at 5.45AM and people leave house before 5.00am to reach and at boarding point there is no toilet facility.There is a public toilet at boarding point but that was locked and Star tour should ensure that it is… Read Full Review

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★★★★☆

“4 days-Paris”

Written on: 04/05/2016 by Thornton168 (1 review written)

I am really happy with the Star Tours package for Paris. Starting with the visa services, he is very prompt and meticulous with visa documentations. He also managed to get us an appointment and our visa got processed in 2days. I would definitely suggest others to avail the visa services by Star Tours. Coming to the tour: The tour was well organized to cover the maximum of Paris in short duration. I would appreciate the efforts by the Tour Manager. He was very helpful, informative, and was… Read Full Review

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★★★★☆

“Amazing experience with full of good memories”

Written on: 13/04/2016 by ranabir_saha (1 review written)

We (myself, my spouse and 7.5 years old daughter) went for Panoramic Europe trip for the duration from 6th April to 10th April. It was fantastic experience overall. All the places mentioned in the itineraries were covered. Hotels were really good and comfortable. We got Indian Foods for lunch and dinner. Breakfasts were available on all days. Though we didn't like the breakfast in one of the hotel, but that can be ignored. Specially, I would like to mention about our tour manager. He was very… Read Full Review

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★★★★☆

“4 days trip to historic Scotland”

Written on: 06/04/2016 by MyahBlack180 (1 review written)

I along with my friends and family had a nice trip to Scotland with Star Tours. The arrangements were really professional, timely and well planned. We had nice staff guiding us throughout our trip. The hotel was fine and so was the food. I suggest Star Tours to arrange for discounted hotels for overnight stay at London for those whose live far off from Wembley, for the night of return and the night before journey starts… Read Full Review

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★★★★☆

“A Good Deal”

Written on: 05/04/2016 by LasyaShashimohan (1 review written)

My mother and I traveled from India to Europe especially for the trip and were delighted to discover that Star Tours offered all that we had expected. The tour manager was a treasure-house of information and did the best he could to keep all of us engaged through the course of the trip. The activities that he encouraged us participate in were instrumental in making us a very close-knit travel group. Also, the tour manager’s emphasis on punctuality enabled us to see many places in a short… Read Full Review

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★★★★☆

“European Explorer 26/03/2016”

Written on: 04/04/2016

It was amazing to observe that the default tendency for everyone in the wonderful 9 day trip was to make friends and have fun. The friendly bond transcended across the age groups and the locations ppl came together from. Italy especially was covered in great detail. I also got to fulfil my long cherished wish to visit the snow kissed Austria; and Italy was covered in detail too. Food was amazingly authentic at all places and the hotels were decent too. The Road trips were long but the time… Read Full Review

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★★★★☆

“Amazing tour - "Best Of Europe With Disney"”

Written on: 02/04/2016 by parag_b (1 review written)

I recently had trip with star tours –“best of Europe with Disney”. We really had pleasant time for 6 days. After booking we got enough guidelines as and when we required. We felt comfortable with both tour manager and driver throughout our tour. Food quality was really good all days in lunch and dinner. They setup nice tent and delivered tasty food. Hotel stay was excellent. Our tour manager was really good to manage and make dynamic change during travelling. Overall he was able to… Read Full Review

Startoursltd's Response to parag_b's Review

Written on: 04/04/2016

Dear Mr Parag,

Thank you for your wonderful review. We are pleased to hear you enjoyed the excursion to Mt Titlis and the Paris by Night tour. We always strive to offer our passengers the best of what Europe has to offer.

Kind Regards,
Customer Care Team

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★★★★☆

“Spectacular Spain experience!”

Written on: 02/04/2016 by KeeganSloan (1 review written)

I d start with the back office team and the excellent support provided. The Spanish consulate did not accept the documents provided by star tours and insisted on a document from the carrier airlines to confirm tickets have actually been booked. Although, it wasn't a very reasonable demand, given star tours issued document had all details including pnr, one couldn't argue with the consulate. Also, the fact that they do not usually request for additional documents meant star tours had to do… Read Full Review

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★★★★☆

“Had an Tour of Scotland Easter ”

Written on: 30/03/2016

Lets start the best of our trip Scotland, what a beautiful country, I went with my wife and 2 kids on 25th March 2016 4 days tour, from London, we were fortunate that we went with star tours, it was fulfill trip great Experience, accommodation, excursions, sightseeing fantastic, With the exception of Dinner Day one at WORLD BUFFET food is Not prepared for Indian diners no DAAL some of the sauces were extremely salty and dried, pizza was very dried, it wasn't very authentic at all. 'Rest of the… Read Full Review

Startoursltd's Comment

Written on: 04/04/2016

Dear Sir/Madam,

Thank you for your kind feedback regarding your recent tour with us. We are naturally very concerned when we receive bad feedback about our restaurants. I would be grateful if you can contact us with your details.

Kind Regards,

Customer Relations Team

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★★★★☆

“Special thanks to Vaibhav Mehta (VISA)”

Written on: 24/03/2016 by Mohitjo (1 review written)

I haven't started my tour yet, but still feel like writing a review for the people who work very meticulously to get you a VISA. I have also taken VISA service from star tour and I must say, Mr Vaibhav is really a gem of person. He listen to all your doubts, give a clear picture of what is required. Timely follow with you for document and at the end ensure that you get a VISA Thanks for being supportive and helpful through out this VISA process. Appreciate all your effort. Thanks to Vaibhav and… Read Full Review

Startoursltd's Response to Mohitjo's Review

Written on: 04/04/2016

Dear Sir/Madam,

Thank you for your kind feedback regarding our visa service. I will be sure to pass the details to our visa team.

Kind Regards,

Customer Relations Team

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★★★★☆

“ i went to Scotland in March 2016 and star tour...”

Written on: 22/03/2016

i went to Scotland in March 2016 and star tour covered really good places, but one thing was disappoint me and it is Dinner at Heera Restaurant. This restaurant food was so bad and dishes, glasses, spoons, restroom, dinning area was so dirty. My humble request to star tour please do not bring anyone to this restaurant. overall was so good. Hotel and other kamasutra restaurant was great. Kamasutra was really good one to get dinner, i was feel like i am eating in India, really good test and… Read Full Review

Startoursltd's Comment

Written on: 04/04/2016

Dear Sir/Madam,

Thank you for your kind feedback regarding your recent tour with us. We are naturally very concerned when we receive bad feedback about our restaurants, I have highlighted the above to our contracts manager and we will be speaking to them in detail. I would be grateful if you can contact us with your details.

Kind Regards,

Customer Relations Team

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★★★★☆

“Amazing tour with great and excellent Driver and tour...”

Written on: 20/03/2016 by yokeloh2 (1 review written)

Our tour leader and driver is very pleasant, safe driving, patient and very friendly. The tour in general was great but if the options for food not only restricted to Indian only will be fantastic. I would also prefer to walk around in some places rather than just looking out from the coach. I presumed might not be that easy for the older age group. Very thoughtful, using different routes where we could see so much fantastic sceneries. Very grateful to him. … Read Full Review

Startoursltd's Response to yokeloh2's Review

Written on: 04/04/2016

Dear Sir/Madam,

Thank you for your kind feedback regarding your recent tour with us. We are delighted to hear that you had a wonderful time on your Tour. We value your feedback in regards to changing up the meals a little, and recently we have on some of our tours offered local meals to ensure you have a chance to enjoy the local food. We are very proud to serve you, and would welcome the opportunity to do so again very soon.

Kind Regards,

Customer Relations Team

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★★★★☆

“European panoramic tour feb 13th to 17th amazing...”

Written on: 19/02/2016 by Lalji (1 review written)

European panoramic tour feb 13th to 17th amazing tour reps and driver all pleasant and friendly service and information given all throughout the trip even provided us with jain meals on request… Read Full Review

Startoursltd's Response to Lalji's Review

Written on: 08/03/2016

Dear Lalji,

Thank you for your kind feedback regarding your recent Panoramic tour with us. We are always glad to hear feedback such as yours.

Kind Regards,

Customer Relations Team

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★★★★☆

“Good ”

Written on: 25/11/2015 by ShyannePereira (1 review written)

Sent from my iPhoneThanks for the glorious Europe tour. Your coach was cleaned and fine. Breakfast , lunch and dinner Was good. The person Mr.Khushru, was our tour manager very well with each other admirably. Thanks for Mr.khusru. The other person was Mr.Remond vadia!!!!!! Because of his nature he could not well with anyone. Being unsociable. No one can get on well with a person of that temperament. I would not tolerate such an insult. The men such offensive language to me.though… Read Full Review

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★★★★☆

“Overall very good. Enjoyed the tour”

Written on: 30/10/2015 by Ranjan.Kumar (1 review written)

My family took 10 days “European Explorer package”. Tour manager “Hushang” was very knowledgeable and took keen interest in providing all the help he could do during the trip and have high regards for his professionalism. I have two comment which I like Star Tour to consider - During summer months the hotels Star chooses must have air conditioning or minimum fans in the room. Travelers are tired and at the end of the one like to have atleast good night sleep. During summer… Read Full Review

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★★★★☆

“Our Experience of Majestic Europe was Great”

Written on: 27/09/2015 by Madhukar.S.Bhat (1 review written)

It was indeed a memorable tour for all of us. We had a great time, in fact 15 days passed like 15 minutes for us. Starting from our pickup from Heathrow airport in London till we were dropped back at Wembley in London, your team took care of us very nicely. Even though we were travelling in our coach for more than four to five hours daily we did not feel any tiredness nor the journey bored us. We were totally enjoying the scenic beauty of Europe throughout our journey. All our stay were very… Read Full Review

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★★★★☆

“SWISS EXPRESS - BANK HOLIDAY”

Written on: 24/09/2015 by Alisha263 (1 review written)

We went on a holiday to SWITZERLAND during our bank holiday weekend. It was so fabulous and fantastic that we would recommend this to all our friends. Our tour manager WAS EXCELLENT..He was superb and mind blowing. Kept us entertained through out the tour. Our Drivers were amazing ...specially one's dance....it was classic. Hotels were good and food was excellent. … Read Full Review

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