Star Tours UK Reviews

★★★★☆
4.3 / 5
1032
89% of users recommend this
? Ask our helpful community of experts about this product or company
Star Tours UK - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“SCOTLAND TOUR 20TH JUNE 2016”

Written on: 27/06/2016 by 149Donahue (1 review written)

Excellent tour covering all the places mentioned as per the itinerary time. Knowledge of the guide was very good and the bus driver was helpful Very nice tour & well managed Scotland tour 20/06 to 23/06. Only I wish to mention regarding Dinner at kamasutra in Glasgow downstairs in a Dark CELLAR the food was well below standard and Non supportive staff My friends preferred to stay hungry then eating poor watery tasteless dishes May be Star is not paying them enough and we were treated like 2nd… Read Full Review

Report this review
★★★★★

“Well Planned and Good food...... Value for money”

Written on: 26/06/2016 by pjHaley274 (1 review written)

Well Planned and Good food...... Value for money.Hotels were also good....in 5 days panoramic europe… Read Full Review

Report this review
★☆☆☆☆

“Appalling tour!!”

Written on: 25/06/2016 by Wilsonyv399 (1 review written)

Recently returned from a trip to Spain with Star Tours with my parents, and have to say it was a nightmare from start to finish. Our tour guide lacked knowledge about the places we visited, and frequently repeated the same facts, contradicted himself or spoke on irrelevant topics. The itinerary changed several times often for no good reason, and parts of it were left out or cut short. Meal times were rushed, with many of us not having time to complete our lunch or dinner, before being hurried… Read Full Review

Report this review
★★★★★

“Keep up good job”

Written on: 24/06/2016

No complains very friendly would recomend to all Service superb nature of Arpana very friendly All the best to her… Read Full Review

Startoursltd's Comment

Written on: 24/06/2016

we are very happy to hear that our Tour Manager is working hard to make your holiday a memorable one.

Kind Regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Scotland tour with manager”

Written on: 23/06/2016 by Keithg1945 (1 review written)

We had very good experience about our tour manager. Good quality as leader. Because of her we could cover all places in time. She is cooperative. Tour was planned nicely. In lack city if they would started half an hour early we could have city tour by bus. Leaving early from hotel and spending three hours is wastage of time… Read Full Review

Startoursltd's Comment

Written on: 24/06/2016

Thank you for your lovely review and suggestion. We always try to implement as many suggestions as possible to ensure we are delivering the holiday you demand.

Kind Regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Scotland 11th June 2016”

Written on: 22/06/2016

Our Scotland trip with star Tours was a memorable one. It was our first experience with star tours and it was great,Well organised and planned.Our tour manager was very disciplined and at the same time very caring and loving..Even though we didn't knew any of our fellow passengers but because of our tour manager we all were like a big family by the end of our trip. Even our coach driver was very good well experienced and a safe driver.It was not a hasty trip and we had enough time for exploring… Read Full Review

Startoursltd's Comment

Written on: 23/06/2016

Thanks for your review.

We are really pleased to hear that you found the tour and the friends you made on tour so great. Thank you for your lovely recommendation.

We look forward to seeing you again!!

Kind regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Tour with the experts in the industry:StarTours London”

Written on: 22/06/2016

Myself & my recently took the services of Star Tours. London for our London Tour dated 09.06.2016 and Scotland Tour dated 11.06.2016. We enjoyed each and every moment of the tours. Both the Tours were well organised,metculously planned and professionally executed,taking care of care and comforts of customers without compromising any detail on quality and quantity of needs of the customer with regards to content & coverage of the tours was excellent making them… Read Full Review

Startoursltd's Comment

Written on: 23/06/2016

Hi,

We are overjoyed that you enjoyed your holiday, and is something you will remember for a long time.

We hope to see you again soon and create more lifetime memories for you.

Kind Regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Scotland 11 June tour ”

Written on: 22/06/2016 by Ogle360 (1 review written)

It was a well organised tour...hence enjoyed n had marvellous time.. The credit goes to our driver for a safe drive... N most of all to manage a group of 53 persons was well done by our tour manager.. She was enthusiastic n thus we felt the same during long journey hours... The destination hotels wer more of our expectations n Indian dinner was too good.. I wud have loved if the journey hours wer little more less n we wud have spend more leisure time in city markets... But overall it was nice… Read Full Review

Startoursltd's Comment

Written on: 23/06/2016

Thanks for your review.

We are pleased that you liked your tour to Historic Scotland with us and that you had a lovely holiday overall. I do hope that you still had a lovely time aside from the distance you travelled.

We hope to see you again!.

Kind regards,

Customer Care Team

Andi @ loveholidays

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“Scotland tour”

Written on: 22/06/2016

Scotland tour Positive 1) The tour guide. 2) Was able to go and see most of the places. Negative 1) The driver Wajid, speaks poor english and cracks very poor jokes, change the route without informing and quite arrogant person. 2) The food served was not upto standard. … Read Full Review

Whu55Ain's Comment

Written on: 23/06/2016

Thanks for your comment. I wish if you would have wrote full story of your side too.
Firstly you never mentioned when I came to pick you up from Corley servesis. I phoned to make sure you were at north bound on M6. You said yes you was.
When I got there you wasn't there. You didn't even know what this bound about

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Superb &well manage tour of Scotland by Tour Manger ”

Written on: 22/06/2016 by McGinniskr209 (1 review written)

Very nice &well managed Scotland tour11/06 to 14/06,travel,stay&food was excellent.Only I wish to mention regarding Dinner timing,as weIndian tourists are not comfortable with that.it should between 7.30pm to 8.00pm. Thanks.Best wishes to all your staff,for there excellent job… Read Full Review

Startoursltd's Comment

Written on: 24/06/2016

Hi,

We are glad to hear you had a wonderful tour. I would like to also thank you for your suggestions. We welcome recommendations such as yours, although we cannot implement all of them, we do discover many of ideas and improvements are from comments from our customers.

Kind Regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Scotland trip 11 th june 16 ”

Written on: 21/06/2016 by Narsu (1 review written)

The entire trip was excellent and the entire staff were really amazing.we would definitely recommend to our friends. The tour manager was so good , made our entire trip delightful… Read Full Review

Startoursltd's Response to Narsu's Review

Written on: 24/06/2016

Dear Narsu,

Thank you for leaving a review. We are very happy that you found the tour great.

Kind Regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Amazing delightful experince”

Written on: 18/06/2016 by KileyBowman162 (1 review written)

This was our first tour with Star Tours and we enjoyed more than our expectation. Our Tour Manager and Guide made it more fantastic. Arrangements were excellent. We enjoyed a lot during the trip and it felt that tour manager is one of our family members. She was so informative and supportive we never expected. We have plans to visit Switzerland some time next year and would certainly seek suggestion from her… Read Full Review

Startoursltd's Comment

Written on: 24/06/2016

Hello,

That's great to hear that you had a awesome trip. We would be delighted to help you arrange for your trip to the snowy mountains of Switzerland,

Thank you for your review and call us anytime for your next trip.

Kind Regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Had a good time”

Written on: 17/06/2016 by drabc123 (1 review written)

Tour guides very knowledgeable. Gave detailed information about everything. Great scenaries. Plenty of photo opportunities… Read Full Review

Startoursltd's Response to drabc123's Review

Written on: 24/06/2016

Hello,

Thanks for your review, hope you got many outstanding photos from the holiday.

Kind Regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Awesome Scotland Trip”

Written on: 17/06/2016

Tour guide was great. Took good care of us.I would definitely recommend my family and friends to travel with you guys :)… Read Full Review

Startoursltd's Comment

Written on: 24/06/2016

We are happy to hear that you had a awesome trip.

Kind Regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Amazing Europe Tour!”

Written on: 16/06/2016 by PATELFAMILY (1 review written)

Hi, guys just came back from a memorable Europe Tour and thought to share my experience about Star tours. It was indeed a pleasing tour for my family and would like to give big thanks to make this tour a more enlighten tour for us and everyone in the coach. Our Tour Manger was very professional. He is not only a responsible person, he is a good observer, entertainer and knowledgeable. He has made us involved in every possible way he can and taking care of us throughout the journey for each… Read Full Review

Startoursltd's Response to PATELFAMILY's Review

Written on: 23/06/2016

Hi, :)

We would like to say Thank you, as we strive to ensure you have a good holiday and a pleasant one with those you are travelling with. Its great for us to hear the nice comments you have stated above. I am sure you will have a wonderful time with all our Tour Managers, but why not ask for them and see how it goes ;).

Kind Regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Memories of Scotland”

Written on: 16/06/2016 by rajukumar (1 review written)

Enjoyed the 3n/4d Scotland trip starting 6th June. Trip was nice nd well organised. Weather was pleasant. Tour conductor and guide too were fantastic. The only negative thing was that we were not provided the complimentary morning snacks on 6th. But definitely I'll recommend star tours… Read Full Review

Report this review
★★★★★

“Scotland 6 June”

Written on: 16/06/2016 by Blmishra (1 review written)

I would like to provide excellent feedback for our tour manager . She was really informative and engaging. Though I was travelling alone, she did not let me feel that way . She was always beside me as a daughter and made my trip joyful. Thanks, … Read Full Review

Report this review
★★★★★

“Scotland- 6 June”

Written on: 16/06/2016

Fantastic tour and guide. the person I dealt with was a great tour manager. Will definitely recommend to friends… Read Full Review

Report this review
★★★★☆

“Wonders of Europe Review ”

Written on: 14/06/2016 by Lipa (1 review written)

Hi, guys just came back from a memorable Europe Tour and thought to share my experience with Star tours. It was indeed a pleasing tour for us and would like to give big thanksto make this tour a more enlighten tour for us and everyone in the coach. He is not only a responsible person, he is a good observer, entertainer and knowledgeable. He has made us involved in every possible way he can and taking care of us throughout the journey for each single stuff as to give us information, staying in… Read Full Review

Report this review
★★★★★

“Great tour”

Written on: 14/06/2016 by NagendraPal (1 review written)

Overall a well managed tour. Indian veg food offered was good. Hotel was good as well. We were accompanied by fantastic tour guide, he made entire tour a delight for us… Read Full Review

Startoursltd's Response to NagendraPal's Review

Written on: 23/06/2016

Thanks for your review.

We are happy to hear you enjoyed the food, hotel and tour. It is always a priority for us to ensure your holiday is one to remember.

Kind Regards,

Customer Care Team

Reply to this comment
Report this review Read 1 Comment
overview