Star Tours UK Reviews

★★★★☆
4.2 / 5
88% of users recommend this
? Ask our helpful community of experts about this product or company
Star Tours UK - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Very memorable holiday”

Written on: 30/07/2014 by kiran1972014 (1 review written)

We have just returned from 9 day trip of Treasures to Europe from 19 to 27th July 2014. I would highly recommend this tour. Our tour guide Mr Adi Dalal was amazing he made us feel welcomed and was always there to clarify any doubts and a very helpful gentlemen. During the journey he kept every one occupied with several of his fun filled activities and admired his great knowledge and facts of various places. We had an amazing company in our coach filled with all age group and in a very short… Read Full Review

Umasail's Response to kiran1972014's Review

Written on: 31/07/2014

Uma and I were with Kiran and his family on this tour. I fully agree with his comments on Mr. Adi Dalal and Driver Bobby. Adi's demeanor and patience made the trip memorable and enjoyable. He engaged with everyone and treated everyone equally. He ensured that everyone got to know each other with his fun filled activities and kept the "family spirit" high during the entire duration of the tour. Give a big Hurray to Adi Dalal!!

Reply to this comment

Umasail's Response to kiran1972014's Review

Written on: 31/07/2014

Uma and I were with Kiran and his family on this tour. I fully agree with his comments on Mr. Adi Dalal and Driver Bobby. Adi's demeanor and patience made the trip memorable and enjoyable. He engaged with everyone and treated everyone equally. He ensured that everyone got to know each other with his fun filled activities and kept the "family spirit" high during the entire duration of the tour. Give a big Hurray to Adi Dalal!!

Reply to this comment
Report this review Read 2 Comments
★★☆☆☆

“Blank lie ”

Written on: 30/07/2014

I am highly disappointed with them and that too I am saying without taking the tour. I was planning to take 6 Aug European delights and had applied for the visa which I was supposed to get on 30 July. I had enquired about no of seats left on 29 July and they informed me that they have 10 seats still, at the same time they said that I need to confirm within 24 hours as they would close the booking soon since they need to finalize the itinary. They also asked me to fill the form and sent me some… Read Full Review

Report this review
★★★★☆

“Trip To Morocco ”

Written on: 28/07/2014

First of all I would like to thank Star Tours for their help in organising this trip for us and thanks to staff at London office. Marrakech Hotel itself was lovely, most staff were friendly and accommodating except for those in the Indian restaurant. The main waiter didn't make any effort to talk to us or explain something if we asked questions. On our second day we actually drew a picture of what we wanted to eat as the staff and chef didn't speak English and they managed to fulfil… Read Full Review

Report this review
★★★★★

“Great Europe tour with Adi..!!”

Written on: 28/07/2014 by prajshenoy (1 review written)

My husband and I were visiting Europe for the very first time and knew we would see much more with a good travel agency. We feel blessed that we connected with Star Tours, Wembley..we had the best nine days and feel we saw everything on our list plus much more! The very friendly lady staff in Wembley office (im so sorry that I forgot the name) helped us out with the booking and visa processing and made things much cool and easier for us. The first day of the tour was a bit disappointing for… Read Full Review

Report this review
★★★★★

“Outstanding service and great value too”

Written on: 22/07/2014 by JaiB (1 review written)

Just back from the European highlights 7 day tour and was extremely satisfied with the service, Our tour manager Rajesh Tavde was friendly and very organised and exactly what you would expect from a first class manager. I think his relationship with the coach captain Jerry who was great too made it a very smooth trip for all. The food was brilliant during the trip and we enjoyed the meals immensely esp as our dietary needs were very specific(vegetarian). Hotels clean and comfortable… Read Full Review

Report this review
★★☆☆☆

“Ruined by Tour Manager”

Written on: 20/07/2014 by Murdockfw50 (1 review written)

Tour: European Delight, Star Date of Start: May 28, 2014 Agent Sameer, Atlanta Pick up Wembley, London Drop off: Southall, London Tour Manager: Atul Survey We a family of four (me, my husband and our two adult sons) booked the European Delight, starting May 28, 2014, with confirmed pick up as Wembley, London and confirmed drop off as Southall, London with all payment made 30 days in advance. Star Tours was recommended by one of our… Read Full Review

Star Tours's Comment

Written on: 22/07/2014

Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment

Bg-Dallas's Comment

Written on: 22/07/2014

Hi,

Thank you for your response,
Emailed to
[removed]

bounced back from the second one. Please provide the email address where you want the email.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Value for money - Great service!!”

Written on: 19/07/2014 by Serena267 (1 review written)

We took the tour on July 5, 2014 for 9 days European Explorer tour. Our Tour Manager Rajesh Tawde was excellent, very knowledgeable, considerate of the entire team. Great food, perfect timing of the tour (pretty much every day). This tour offers value for money, let's you lay back and enjoy the tour. Would highly recommend to anyone. Hari USA… Read Full Review

Star Tours's Comment

Written on: 22/07/2014

Hi Hari,

Thank you for leaving this review upon this social media website regarding your European Explorer Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We will pass your kind words to Rajesh Tawde.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★★

“As good as it can be”

Written on: 18/07/2014 by CelesteOrr (1 review written)

We booked the tour european highlights with disney for one week as a family holiday. The best part of the tour was the tourist spots they covered and our tour guide Mr. Adi was extremely passionate about his job and tried show places which were not even mentioned in the itenary and was quite helpful and knowledgable having an in and out information about all the destinations. Would definitely recommend to everyone. Parvinder kumar… Read Full Review

Star Tours's Comment

Written on: 22/07/2014

Hi Parvinder,

Thank you for leaving this review upon this social media website regarding your European Highlights with Disney. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★★

“best”

Written on: 17/07/2014 by 239Clancy (1 review written)

We r off from scotland and gng back to wembly,thid tour was the best and had a lots of fun with #Johny English, #Mish, #Manek. Cant wait for the 18 day grand europe tour #Mr.Horshang. from Naman… Read Full Review

Star Tours's Comment

Written on: 22/07/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Scotland trip with the tour manager Manek and the coach driver John. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver.
We hope you enjoy the grand Europe tour and we look forward to your feedback with Hoshang.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Grand Europe Tour With Adi Dalal equals Magical Time”

Written on: 14/07/2014 by barot (1 review written)

We had a great time on Grand Europe Tour and special credit goes to our tour manager Adi Dalal, a man full of passion, zeal and knowledge. He made the tour more interesting by sharing his knowledge of Europe, by asking questions and making everyone participate in his games. His skill of organising the schedule is remarkable. Thanks to Star Tours, Adi and fellow travellers for the wonderful time we had. Regards, Mr Barot… Read Full Review

Star Tours's Response to barot's Review

Written on: 18/07/2014


Hi Mr Barot,

Thank you for leaving this review upon this social media website regarding your Grand Europe Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to Mr Adi. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“18 days grand europe tour with adi dalaal”

Written on: 13/07/2014 by Strong32 (1 review written)

Just had a great holiday with star tours , 18 days grand tour of europe , our tour guide Adi Dalaal is an asset to stat tours , adi keep it up . Adi made sure we have seen all sightseeing and he is very good at time management , he will make sure all stay entertained during the trip also and takes further steps to make your holiday a perfect one . Food is average during the whole tour as there are similar meals provided throughout the 18 days . Hotels are standard except afew which did… Read Full Review

Star Tours's Comment

Written on: 22/07/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Grand Europe Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager Adi and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Grand Europe tour excellent with Mr. Adi Dalal”

Written on: 13/07/2014 by pallavid30 (1 review written)

The grand Europe tour by star tours was excellent. Our tour manager Mr. Adi Dalal was excellent. He's disciplined, organised and gets the entire group going. He's very knowledgeable and he gives lot of information that is worth and helpful about the places the group is about to visit. He's very dedicated and performs his responsibilities whole heartedly which made the entire tour excellent and enjoying. I would definitely recommend star tours especially with a tour manager Adi. Also the first… Read Full Review

Star Tours's Response to pallavid30's Review

Written on: 18/07/2014

Hi Pallavi,

Thank you for leaving this review upon this social media website regarding your Grand Europe. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We will pass on your kind words to Mr Adi and Mr Dushar.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Spectacular Spain By Flight”

Written on: 12/07/2014

Spectacular Spain 5 July 2014 “My wife and I have just returned from the Spectacular Spain trip. It has been a great trip. This is the third trip that we have booked with Star Tours and it has been fantastic. The tour manager was absolutely fab!!! In fact we would call him a ‘Super Star’ in his profession was outstanding personality where none can feel let down. His knowledge of Spain was incomprehensible. All the coach drivers who did not speak English did communicate with Jagdish… Read Full Review

Star Tours's Comment

Written on: 18/07/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Spain Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We will pass your kind words to Jagdish.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Discovery Tour, 9 days with Niraj and Hoshang”

Written on: 10/07/2014

My wife and myself had joined Star Tours Discovery Tour for 9 days. For the first 3 days we had Niraj as our tour manager and Spanish man Hector as our driver. They were both nice people. Niraj was always very helpful and had knowledge of the places we visited and was very soft spoken. On 4th day we were shifted to a new coach with Hoshang as our new tour manager and Mazz - JJ (dont know his real name) as our new driver. Suddenly we had a live wire tour manager and the tempo of our tour… Read Full Review

Star Tours's Comment

Written on: 22/07/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Discover Europe Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We will pass your kind words to both the tour managers Niraj and Hoshang and the drivers Hector and JJ.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Nice experience”

Written on: 10/07/2014 by bs6275 (1 review written)

It was a nice and ow-some experience with Star Tours. Food and hotels were upto standard. I want to give my-sincere thanks to tour manager, Coach operator and tour guide for their splendid job. All are very good professionals and they provided us a very memorable experience. I wish them very best of luck with future. Thanks and regards, Bharat Sharma… Read Full Review

Star Tours's Response to bs6275's Review

Written on: 18/07/2014

Hi Mr Sharma,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver and tour guide. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★★

“star tours are the best.”

Written on: 09/07/2014

WE WENT TO EUROPE ON A7 DAYS TRIP,IT WAS EXCELLENT,THE FOOD WAS GREAT, SIGHTSEEING WAS EXCELLENT,TOUR MANAGER AND THE DRIVER WERE THE BEST.I WISH I GET BOTH OF THEM WHEN I BOOK MY NEXT TRIP WITH STAR TOURS.THE ONLY PLACE WHICH WAS DISSAPPOINTING WAS PARIS(FRANCE).MOST OF THE TOILETS HAD NO SEATS. THE HOTELS WERE GREAT,ONE CAN NOT COMPLAIN ABOUT THEM AT ALL.ONLY MINUS THING WAS ON THE WAY BACK TO CALAIS FROM PARIS THERE WAS AN ACCIDENT ON THE HIGHWAY AND WE WERE ABOUT 3 HOURS LATE.WELL ON THE… Read Full Review

Star Tours's Comment

Written on: 18/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★★

“dts nanubhai”

Written on: 06/07/2014 by SantosHickey (1 review written)

Joined tour to Europe through star tours and from the point of booking till the drop in southall after tour the experience was wonderful. Our tour manager Mr nanubhai was wonderful, very funny, knew about all the points we were visiting and very encouraging to gel group together for us to enjoy as a group rather than individuals. And the most important mention for our driver Mr subhash for a safe journey and a wonderful help to a family who lost there passport at a restaurant in France. Mr… Read Full Review

Star Tours's Comment

Written on: 09/07/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Discover Europe Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager Nanu and the driver Subash. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Discover Europe (Without Disney) - 21st June 2014”

Written on: 06/07/2014 by ChandreshMakwana (1 review written)

We are a faimly of four, with two grown-up children and this was our first ever package tour, though we had been on Europe tours twice earlier which were self conudcted. We have given all five stars to Star tours becuase throughout the tour, we felt being genuinely taken care of by the tour manager Nanubhai and the Coach Captain Subhash(the driver). The experience left us with the conclusion that for Star tours, customer care/satisfaction comes first. The coach was in clean and tidy… Read Full Review

Star Tours's Response to ChandreshMakwana's Review

Written on: 09/07/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Discover Europe (without Disney) Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass your kind words to the tour managers Nanu, Rajesh and the driver Subash.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Fantastic Europe Tour with Disney”

Written on: 02/07/2014 by BhanuVaish (1 review written)

It was our first tour with Star Tours, our friends recommended this and really we enjoyed this trip. Coach was good, most of the hotels were good and food quality was also good especially for Asian vegetarians. We started on 18th June and our tour manager Mr. Adi Dalal made this trip unforgettable. He was very interactive and kept all the tour members involved in his fun activities, games and quizzes. Suggestions: 1. Bus should have the charging points. 2. Most of the hotels are located far… Read Full Review

Star Tours's Response to BhanuVaish's Review

Written on: 02/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed your European tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We will pass your kind words to Adi and we have taken on board your suggestions and we will try our best to implement these in the near future.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Unforgettable tour of Europe with Disney”

Written on: 30/06/2014 by PreetKanwalSingh (1 review written)

We started our tour from London on 18th June and the moment we came to know that our tour manager is Mr. Adi Dalal , our joy knew no bounds. Because we had already travelled earlier with him on our last Europe tour in 2000.He was very interactive, jovial and kept all the tour members deeply engrossed in his fun activities, games and quizzes. In spite of the fact that we were travelling with our small children on long journeys in coach , these humorous and brain teasing activities… Read Full Review

Star Tours's Response to PreetKanwalSingh's Review

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated and we will pass your regards to Adi. We at Star Tours appreciate all your feedback which enable us to improve our services in order to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
overview