Star Tours UK Reviews
Latest Reviews
★★★★★
“caring, well planned and highly professional!”
Written on: 17/05/2013 by chethanaraju
we had an exciting discovery europe trip . i really did not expect travelling europe through star tours would be so soul fulfilling. you guys have don eexcellent in organising every detail . The care and caution in planning is complimetary. I would like to do bring a lot of my friends to travel through star tours. Mr. FISH is an excellent tour manager. he was very informative, punctual, friendly caring and professional. congratulations to star tours for having Mr. Fish with your company.... (read more)
★★★★★
“Wonderful experience, thanks ADI”
Written on: 16/05/2013
We just completed our 12 days Europe tour arranged by Star Tours. We are very thankful to the tour company, and specifically to our tour manager, Mr. ADI, who made the tour, a memorable lifetime experience. ADI who guided us through his exemplary wisdom made the trip very enjoyable. We completed every tour location exactly as per itinerary and even more, at times. This was possible only due to the intelligent planning and execution of ADI and exceptionally good driving skills of Daniel czws,... (read more)
★★★★★
“Star Tours UK”
Written on: 16/05/2013 by shivasharana (1 review written)
We (Myself, my wife and 3.9yrs son) had a fantastic time with Star Tours. Tour manager Hoshang Vevaina is very much punctual, disciplined and with more sense of humour :-). And Coach driver Allen is also very much co-operative and very friendly person. Thanks a ton .... to Star Tours, Hoshang Vevaina and Allen. About tour: Coach, accomadation and food were fantastic. Covered all the mentioned places/attractions. In our tour, we had all aged people, none of them faced any kind of issue. It... (read more)
★★★★★
“Discover Europe - 04/05/13 to 12/05/13 - TM-Adi, Fish...”
Written on: 14/05/2013 by Pradeepsharma12
Each penny spent on this trip was worth. Nice hotels, nice food and awesome site visits along with very experienced tour managers. 1. First 3 Days Tour Manager - Adi is a very experienced and knowledgeable person. He has brilliant art of keeping people entertaining by his question and Answer sessions and other games he has prepared for the travel time. He has awesome knowledge of sites and posses a great history and general knowledge. 2. Last 6 Days Tour Manager - Fish is a very... (read more)
★★★★★
“Discover europe Best tour ever”
Written on: 14/05/2013
Discover Europe was the first coach tour i have ever taken.i can tell you it was the best. Mr Asif "fish" Mohammad and Mr Maz "j j" did an amazing job.its rare that you find such good guys.i absolutely loved the tour and recommend it highly. (read more)
★★★★☆
“treasures of europe review”
Written on: 12/05/2013
I had been to treasures of europe with my sister and my parents starting on april 27 with Neeraj as tour manager and Fish (Sorry ..forgot his real name) as our coach captain. It was a wonderful experience ..more than what we expected. The tour planning is very nice. We could cover plenty of things with not much strain. Thanks to the weather! The food was awesome! About Neeraj One of the best tour managers I have come across. Managed everything in a very well manner without giving us any... (read more)
★★★★☆
“Excellent trip.Rayomand was a great tour guide”
Written on: 11/05/2013
Just cam back from Italy by flight tours.we had a great trip with lovely group of people and the tour manager Rayomand was just brilliant.i would recommend to any one with the family (read more)
★★★★☆
“Panoramic Europe 24-28 April 2013”
Written on: 09/05/2013 by gayabw (1 review written)
It was one of our most memorable and unforgettable trips during our stay in UK. The tour was very well organized and the itinerary was almost adhered to. It was a really enjoyable experience from Belgium through Germany and Switzerland to France. Tour manager Mr. Kersas was friendly, very knowledgeable, entertaining and had a great sense of humor. Coach captain Mr. Gerig was friendly, presentable and did his best to be on schedule. Hotels were very good with all the facilities. All the meals... (read more)
★☆☆☆☆
“Pathetic tour manager SHAJI”
Written on: 09/05/2013
We finished discover Europe tour recently. It was surprising to see rude behavior of SHAJI our tour manager with the tourists. His instructions were unclear at every place. He behavior was downright arrogant and he was not at all concerned about tourists interests. We had a very hard time at eiffel tower as he made us wait in queue for three hours when he could easily have made internet reservations which he was supposed to. He even made old and children wait in queue. After reaching on... (read more)
★★★★★
“Swiss Simply Superb Special”
Written on: 09/05/2013 by SRay (1 review written)
Our Swiss Special Tour from the 3rd to 6th May 2013 was really SPECIAL. The tour covered all the most interesting places in Switzerland. Rhinefalle, Mt Jung Frau, Mt Titlis, Geneva, Zurich, Berne, Interlaken, Engelberg.The food and accommodation at the end of an exhaustive ( so much beauty and enchantment all around) day never let us down. Our guide Mr. Randeria was excellent. A thorough gentleman, he was kind, patient and knowledgeable. He was always available to us without being intrusive... (read more)
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Showing 1 - 10 of 259 Reviews
★★★☆☆
“Participants interest not fully taken care”
Written on: 06/05/2013 by Murthylalasa (1 review written)
I was in the discover Europe without Disney for 9 days which started on the 27th of April and ended on 5th. Tough overall I appreciated the trip the sightseeing at Holland was a disaster. Almost all tourists were eagerly expecting a glimpse of the tulip flower fields, the tour manger who reached us to the quickenof park either not informed us of the canal ride available at the site which goes through the tulip fields and we had no occasion to interact with the office also as they had... (read more)
★★★★★
“Majestic Europe April 2013”
Written on: 04/05/2013 by acashok (1 review written)
We just returned from a 14 days Majestic Europe tour. It was a wonderful experience. A memorable tour for me and my wife. Special thanks to tour manager Rayomond for his tremendous knowledge and very effective management, Special mention is to be made about excellent vegetarian food. Credit goes to entire Star tours team consisting of resources from booking, VISA and coach driver Raddaq. We strongly recommend Star tours Ashok Kumar London (read more)
★★★★★
“fantastic tour”
Written on: 28/04/2013 by Sangeetadatar
My friend, Neha & I had our first experience of an organized tour , when we went on a discover Europe tour , we are very happy with the way it was conducted .Food was delicious through out, Hotels were good esp Ramada in Switzerland. Our manager Mr. Adi was very efficient , entertaining & knowledgeable . He took great pains to ensure our safety by arranging our taxi as we dropped off from Paris. We had a Great time & would surely like to go with Star Tours again. (read more)
★★★★☆
“European Highlights - 15th April”
Written on: 26/04/2013
The tour was very well organised and the itinerary was almost adhered to, apart from the demonstration of the cuckoo clock in Black Forest Germany. Travellers were not informed of the cancellation and instead fobbed off to shop around. All else was covered in the tour and it was a really enjoyable experience from Germany through Switzerland to France. Tour manager was welcoming, knowledgeable, entertaining and had a great sense of humour; though at times he was opinionated rather than... (read more)
★★★★★
“European Highlights- April 15th-21st-Amazing tour”
Written on: 22/04/2013 by VenuPruthvi
It was one of our most memorable and unforgettable trip. We were really fortunate to have Tour Manager Mr.Adi who is very enthusiastic,efficient, knowledgeable and a friendly person. His cheerful attitude and insight was very refreshing. Each and every aspect of the trip was very well managed by Mr. Adi and also special thanks to coach driver. we have returned from the trip with wonderful memories and will definitely recommend Star Tours to our friends and relatives. Thanks, Venu & Pruthvi (read more)
★★★★★
“HATS OFF U STAR TOURS ! BE ALWAYS WITH US”
Written on: 22/04/2013
STAR TOURS---BE WITH US ALWAYS ! Only by yesterday night I came back from my 7 day Europe tour thro STAR TOURS of UK ! What a memorable 7 days indeed . As the proverb goes , behind the success of every tour , there should be a well balanced TOUR MANAGER ! We are fortunate to have Mr.Aadi , an ELDERLY LEADER , with HONEST , TRANSPARENT, UPDATED, DYNAMIC personality ! I'm the Correspondent of the reputed VIDYAA VIKAS EDL INTNS of 20000 students . Touring around the world frequently with... (read more)
★★★★★
“discover europe is awasome”
Written on: 20/04/2013
I am Anil Sandansing I enjoying Discover Europe with star tuor Discover Europe from 13 APRIL ist is very good trip tour manager is nice (read more)
★★★★★
“just came back from Europe tour.well organised and...”
Written on: 19/04/2013
just came back from Europe tour.well organised and well conducted.Thanks Neeraj for your help. we are going to use your tour services again.food and stay both were excellent. mrs.krishna mahadevan (read more)
★★★★☆
“Had a great trip! Idealfor people from...”
Written on: 17/04/2013 by PradeepKN
Positive: 1.Lots of places to see, good for people who are short of time and just want to see landmark places. 2. Good, hot, plenty, tasty gourmet indian food. Good for parents/relatives visiting from India. Surprised to see even Indian masala tea ! 3. Good hotels, as most places are premier spots and good to stay in hotels like Ramada in Engelberg. 4.We had Hoshang, very professional, courteous,jovial guy good with children too! Surely one of the major plus point of tour. Even driver too... (read more)
★★☆☆☆
“Egypt tour April 6th | below expectation”
Written on: 15/04/2013 by nithinnambiar (1 review written)
Pros 1. Nile cruise was the highlight of the tour with excellent food and facilities and friendly staff. 2. Local guide was friendly and entertaining. 3. Indian food provided at couple of Indian restaurants was good. 4. Airport transfers were on time and without any hassle. 5. Excellent swimming pool in Cairo(Pyramid park hotel). Cons. 1. Pyramid park hotel well below 5 star standards, Rooms were not good with broken furniture,hanging plug points & bad air conditioning. 2. No dinner... (read more)
Star Tours's Response to nithinnambiar's Review
Written on: 22/04/2013
Hi,
Thank you for leaving your review upon this social media site.
We at Star Tours are naturally concerned when any of our clients have cause for complaint. Upon reviewing your correspondence, we believe that an elaboration would be appropriate.
We are glad to hear you enjoyed part of your itinerary as we strive to make our passengers have an enjoyable experience throughout the tour.
The hotels we employ in all of our destinations are rated according to their local classification. The Pyramid Park hotel and resort is a 5* Egyptian standard property which fulfills all pre-requisites of a 5* property in Egypt. The property boasts a number of facilities which are available to clients at no or minimum charge, such as the swimming pool, fitness centre and sauna facilities. We are surprised by the comments you have made regarding the condition of the room. In instances such as this, the matter should have been resolved in resort by communicating the issues to the front desk or your local guide. We will certainly contact our agents regarding this matter and ensure that the same is not faced by our future clients.
The Pyramids of Giza are featured within the itinerary as a photo stop. This is where our clients are able to experience these ancient wonders and take wonderful pictures. The entrance to the Pyramids is not included as the attraction is not suitable for all travelers. The entrance is not accessible via wheel chair, neither is the path which is used to take you through the Pyramid itself. Individuals who wish to visit the Pyramid chamber have the option to purchase tickets on sight at a nominal cost. However our ground operator informed us that passengers requested to enter the Hetb Hers pyramid and were allowed to do so at no charge.
As water is not sanitized in the manner which it is in Western Europe, water is not as readily available and as such chargeable. Egyptian restaurants are not generally obliged to provide bottled water free of charge, due to the over head costs. This factor is not taken into the costing as it is a minor expense in Egypt for individuals to purchase water as and when required.
Due to political unrest, a strike which ensued amongst the train employees delayed and eventually terminated service for the route which you were scheduled to take. All flights from Cairo to Luxor were booked and the only other alternative was an over night coach journey which was agreed upon by all the members of the group. The dinner which would have been provided on the train was organized at short notice and was of an appropriate standard. The group was scheduled to stop on route to Luxor at a hotel; however the majority of the group preferred to travel directly to check-in within the cruise. This case of force majeure was unfortunate; however our ground handlers acted accordingly and arranged alternative transportation for you and your group. No elements of the sightseeing schedule were missed out upon. The operators ensured the safety of all in the group and worked to ensure that all on the tour were not affected by the political tensions within Egypt.
Within any group organized tour, there will be an opportunity for clients to shop at locations which the destination is famous. During your guided tour, your tour manager escorted you to reputable establishments which are geared towards providing tourists with a range of quality products within a controlled environment. Egypt is currently facing a downward economic spiral, and as such many street vendors will have a tendency towards striking hard and fast deals with unsuspecting tourists. Within tour-lead shopping excursions, tourists are able to learn interesting facts about the specialties of the destination as well as have the opportunity to purchase assured goods in safe, friendly environments. At some locations, tourist attraction stops are only meant to be photo stops and often 20 minutes will be sufficient for that specific location. The main portions of the sightseeing excursions which you would have taken were completed allowing appropriate time to explore and take photos.
Some locations within Egypt have been deemed as unsafe for tourists due to the political unrest which took hold of the country. Our ground handlers have altered the programme and substituted certain attractions for others where possible. The locations which you where unable to visit were changed due to a warning of unsafe conditions. The Nubian Museum remains closed and the Khan el Khalili bazeer was covered on day 8. Esna is a port which you visit on the second day of your cruise. That night you pass the Lock of Esna and dock. Early morning you will depart for the temple of Edfu on horse drawn cart. That night individuals have the opportunity to explore Esna independently, however as it is not guided, we have instructed tour guides not to allow clients to get into troublesome situations. This is simply due to the civil unrest which is spreading within the country.
We understand that you were unpleased by some instances which occurred during your tour. The majority of the issues which you elaborate upon are out of the control of Star Tours or our local ground handlers. We will certainly inform our ground handlers to ensure that all rooms are certified before check-in and if the problem arises in the future, we shall insist upon changing the hotel completely. You mention that you thoroughly enjoyed the majority of the services which you were provided such as the Nile Cruise and the courteousness of our local ground handlers and it seems that only a few instances were unpleasant. We hope that you appreciated the services which you were provided and the fact that during your tour, you and your group remained unaware of the countries troublesome situation. We will certainly look into improving the services which you mention within your correspondence.
We are disappointed that you have chosen this method of communication to readdress your concern with us and not contacted us directly. If you would like to contact us you may do so by addressing your correspondence to info@startours.co.uk and we will respond to you within statutory UK guidelines.
We hope that you will get in contact with us in the very near future
Yours Sincerely,
Mr. Manjit Suri
Sales Manager
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Showing 11 - 20 of 259 Reviews
★★★★★
“Treasures of Europe 30 Mar With Hoshang”
Written on: 09/04/2013 by sudheer.moweri (1 review written)
Me and my wife Sini had an amazing 9 days, visiting the most beautiful places in Europe with Star tours. The tour was very well organised and any minor problems that happened was very very well handled. In no way the tour was compromised. I was amazed by the way Indian food was organised thru out the trip. The food was excellent, easily beating any India restaurants in UK. Think of Hot Indian Puri, Pakoda and hot masala tea served with snow all around you and that exactly what they did in... (read more)
★★★★★
“Great tour with fantastic manager (SAJJI) and driver...”
Written on: 08/04/2013 by amit.paul (1 review written)
I availed European Highlights tour of 7 days at easter break in 2013 to cover Switzerland, Paris and Germany (orientation only) which proved to be rocking trip with Star Tours. Below are the resons and I would recommend every one reading this review to consider these aspects while planning for a trip specially to non-english speaking countries in Europe: 1. Coverage - Tour coverage is something which is a primary call from the person taking the tour. My primary aim was to cover as much of... (read more)
★★★★★
“Paris 4 days tour.”
Written on: 08/04/2013 by govinsree
Perhaps, in my opinion, the Star Tours in London speaks less and does more. Their professional expertise and dedication towards customer service results in good delivery. Decent accommodation with breakfast and evening dinner completely relieves us of tiredness. The day to day tour planning from dawn to dusk is devised to suit the best timings of certain spots. The Tour Managers, particularly Mr.Gareth, a 'Super Star' in his profession is an outstanding personality where none can feel... (read more)
★★★★★
“Group tour to PARIS for 4days -AMAZING !!! Star tours ”
Written on: 07/04/2013 by DEVALAL (1 review written)
We 52 of us have travelled with Star Tours on April First week. whole of our experience was amazing , from the begining onwards the communication with Mr.D.Shah was very good , he cleared all my doubts with the emails and text messages .we are very satisfied with each and every moments of our days . Bus were very comfortable for our needs. our Tour Manger Khushru Very Friendly and polite and very knowledgeable person ,every one us and e liked him. The hotel Stay was very comfortable... (read more)
★★★★★
“BEST TOUR MANAGEMENT COMPANY”
Written on: 05/04/2013 by nithinbh (1 review written)
I along with my wife went on the Panoramic Europe (18-35) on 29th March. It was the best trip we have had as a couple so far. Our Manager Jai Shiv was exceptional in organising every bit of the trip to the last min. Best thing about him is, he never made us feel like we are in some kind of cheap tours where people are always rushed. He would just announce a time to assemble and just wait for everyone to arrive. I have seen other managers who get grumpy and start screaming to everyone that... (read more)
★★★★★
“Tour Manager Mr Kalpesh is rock”
Written on: 03/04/2013
this was our first trip to Europe, so didn't want to travel on our own. i have Selected Star Tours Below are top points which make STAR TOURS different from our coach trip organizers. 1. Good quality food is provided 2. Nice Hotels to stay. We got to stay in NOVATEL hotels for 3 nights. 3. Our tour guide Mr KALPESH was polite, helpful, organized and very knowledgeable about the places we visited he gave a lot of information, this made the trip more interesting and learn a lot of... (read more)
★★★★★
“Excellent - Panoramic Europe Trip - 28 MAR - 2APR 2013”
Written on: 02/04/2013
Thanks to star tours for making my panoramic europe trip a memorable one. Excellent hotels for all the 4 nights and food was really fantastic. Though the trip was bit tiring but we have covered all the places mentioned them. Once again thank you to star tours. (read more)
★★★★☆
“4 days Paris tour (during Easter break)”
Written on: 02/04/2013
STAR tours is now very famous in UK among Indians. We have returned yesterday after spending 4 days with them. Coach (Bus) : STAR tours is getting more booking specially during Easter holidays ( 4 days) so it is understood they are running out of their resources.They have 'hired' coaches from different companies (whatever is available) and that is the reason, probably our coach was not of STAR tour and was 'NOT fit for long journey'.Journey was boring on both side - only single small tv in... (read more)
★★★★★
“very nice thank you star tours”
Written on: 31/03/2013
Star tours was a fantastic tour of Paris!!! It would have been literally impossible for us to do a similar quality holiday for of Paris on our own... The tour guide was funny and gave usa fantastic interesting guide of Paris; the coach driver was flawless and the hotel was a luxurious 4 star French hotel that had delicious French food and generally a amazing comfortable place to stay. The staff were very helpful and I would like to thank them for making our holiday a really good one. As for... (read more)
★★★★★
“Excellent service from team of compassionate tour...”
Written on: 27/03/2013 by ganeshgadekar (1 review written)
Dear Star Tour team, I would like to express my gratitude and thankfulness to your team for considering my request. I appreciate that you both listened to my rant calmly, and allowed me to express my beliefs. I write to say that you went beyond your routine to accommodate my request and it has exhibited that you are really 'always there to help!'. This gives me confidence and satisfaction that Star Tours are the best available, where your needs, as a customer, are considered first than... (read more)
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Showing 21 - 30 of 259 Reviews
★★★★☆
“Panoramic Europ Tour -Feb 2013”
Written on: 11/03/2013
[name removed] , who was the tour manager for our PNER 2013 tour. [name removed] and driver [name removed] took great care of us all, gave us time and space to enjoy all sites, and made our tour more enjoyable. Heartily thank. Viral Padharia (read more)
★★★★☆
“Treasures of Europe - Oct 2012.”
Written on: 05/03/2013 by suresha25 (1 review written)
This was my first experience with a travel agent: Star Tours. They were genuine and clear on their policy. As this was my first tour experience, I wasn't sure about the Europe visa & travel insurance. I had difficulties sorting it out, where I felt that star tour could have communicated a bit more to advise on the procedures and regularities. Having said that, I only had difficulty in the pre-tour arrangement but the tour as such was a fantastic experience. They kept to their promise per the... (read more)
★★★★★
“Panoramic Europe Tour with Star Tours - Feb 2013 ”
Written on: 01/03/2013 by anjalik10 (1 review written)
It was a nice trip I ever had. I really enjoyed this trip from start to end. There were 55 amazing people with me. Food, Hotel accommodation were awesome. Credit goes to [name removed] our tour manager and [name removed] our coach driver.. They are excellent!! They managed everything so well that no where I could find it hectic. [name removed]'s small games could do some magic and kept us entertained all the way in Bus:) [name removed] is very skilled and professional He knows his job... (read more)
★★★★★
“Panoramic Europe Tour with Star Tours-February 2013”
Written on: 28/02/2013
Me & My family participated in Panoramic Europe Tour with Star Tours recently. It was a really enjoyable and knowledgeable trip to all of us.55 members who went on the trip also very friendly and we all felt like a one family.The hotel accommodation and food also really good. I would like to sa a special word about our tour manager Dilip Patel. He is a great character and I believe Dilip is the main person who was behind this successful tour. He is very knowledgeable and he made our trip... (read more)
★★★★★
“Fantastic Egypt Tour”
Written on: 22/02/2013 by mouddin (1 review written)
We travelled on the Egypt tour in January 2013 It was just a fanastic experience and great value for money. From arrival until departure we were made to feel very welcome by our guides and the hospitalilty was much beyond our expectations. We were a bit worried about the current sitaution in Egypt after seeing things on the news but our guides were always there to look after us and made sure we were safe. The hotels we stayed in were a good standard and the cruise on the nile was the... (read more)
★☆☆☆☆
“AVOID STAR TOURS”
Written on: 15/02/2013
Won't Refer Star Tours to anybody. They simply Lack Humanity!!!!!!!!!!!!! We live in US and had booked a Majestic Tour (12day) starting on May26th 2012 starting from London. On May 20th my father passed away in France (who was on a tour group from india) all of a sudden, So we called star tours right away when we got the news. The only answer they gave us was they will not refund any money. They did not even have a courtesy to say sorry. Then later based on my wife's discussion with Star... (read more)
Star Tours's Comment
Written on: 19/02/2013
Hi,
Thank you for leaving your review upon this social media site.
We at Star Tours are naturally concerned when any of our clients have cause for complaint. Upon reviewing your complaint we believe that an elaboration to you and those reading this review would be appropriate.
First and foremost, we at Star Tours did indeed express our condolences and we have the correspondence which confirms this fact.
Your booking was made through an agent in the USA who we have record of contacting us regarding this unfortunate occurrence. We had informed the agent that we would not be able to recuperate any of the costs of your tour as you were only able to inform us within six days of the tour date.
We understand that a tragic loss within the family is a difficult time for any body and we attempted to make your experience with Star Tours the least of your worries, but to insure the financial solidarity of the company we are unable to offer full cash refunds so close to the intended departure date.
To this effect, we did offer to help you in reducing the cost by attempting to issue you a credit voucher valid for one year and issuing you an insurance verification letter stating the circumstances of the cancellation. All of these attempts by us were dismissed and no further correspondence was received from you or your agent regarding this matter.
We are disappointed that you have chosen this method of communication to readdress your concern with us and not contacted us directly. If you would like to contact us you may do so by addressing your correspondence to info@startours.co.uk and we will respond to you within statutory UK guidelines.
We hope that you will get in contact with us in the very near future.
Kind Regards,
Jayshiv Parekh
Customer Relations Manager
Star Tours UK LTD
Reply to this comment
Govind81's Comment
Written on: 20/03/2013
Hello,
I totally disagree with you and I think your stand is totally incorrect. Rather, you should support the family in these difficult times and refund the full amount.
I don't think your company's solidarity/financials will not be affected if you refund tour money in such tragic situation.
Such tragic incident could happen to everyone and even to you, we are all human beings.
And all of your counter offers are condemnable.
Star tours do not even stand point to argue or justify your stance on this matter.
As customer service rep this may be your day to day job, but you and your company should show some decency and solidarity.
This act of your company may act as black mark on your future services.
Regards,
K
Reply to this comment
★★★★★
“Christmas Gift by Star Tours PNER2012”
Written on: 05/01/2013
The reason why i mentioned 'Christmas Gift' in the title is; it is what i felt when i was about to leave the bus on last day. Trip was that much exciting and Jolly. No troubles, No embrassing moment, No disappointments... Its all only HAPPINESS throughout the trip. I have chosen Star tours by going through the itenary online and also got good feedback from my frens. Eventhough as nobody is there to come along with me, as it is Star tours i booked it singly and it is my first trip to go... (read more)
★★★★★
“PARIS 3 DAY Trip (Tour Manager Mr Garith) - Fantastic Trip”
Written on: 04/01/2013 by vivshahmib (2 reviews written)
Right from the time of booking till our return at DROP off. Over all HATS OFF to START TOURS. The highlight of the trip was personalized attention from the Tour Manger Garith and ensuring that the trip was having a break every 1.5-2hrs so that the bus journey is not tiring. Whether it was first day at the pick up or on the journey or towards bidding good bye on Day 3 at drop off, Smiling face and positive cheers was the KEY TO the Tour Managers attitude. Well Planned. Even the smallest... (read more)
★★★★★
“Panoramic Europe tour with Star - Fantastic Experience”
Written on: 03/01/2013
Me along with five of my friends were part of Panoramic Europe tour-Dec2012. The trip was simply awesome.. The hotel accommodation and the food provided was excellent.. The time management was really commendable and we really got enough time to enjoy the places visited.. The 54 member family on the coach was really superb and we had good fun during 5 days of trip.. The tour manager Dilip Patel had done an excellent job to make the trip really joyful by arranging lots of games,quiz etc..... (read more)
★★★★★
“Panoramic Europe tour with Star - Fabulous experience”
Written on: 03/01/2013 by SyedMujahid (1 review written)
We were 6 friends who had been on Panoramic Europe coach trip with Star. Entire trip was just awesome. Hotels arranged by Star were very nice. Food (though we got only BF and dinner as lunch is not provided during winter) was amazing. Hospitality was very good and the Tour Manager Dilip was superb and was very informative. The trip was filled with lot of fun be it on the bus or off the bus. We played lot of games on the bus and enjoyed to the fullest. And yeah the trip is worth every penny... (read more)
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Showing 31 - 40 of 259 Reviews
★★★★☆
“Panaromic Europe Dec 2012”
Written on: 03/01/2013 by Mahesh83 (1 review written)
This was our first trip to Europe, so did not want to travel on our own. Selected Star Tours after reading reviews in Internet and enquiring with friends. Below are top points which make STAR TOURS different from our coach trip organizers. 1. Good quality food is provided. Majorly vegetarian, 1 or 2 non vegetarian dishes. 2. Nice Hotels to stay. We got to stay in Ramada, Holiday Inn hotels and similar type of hotels for 4 nights. 3. Our tour guide Mr Dilip Patel was polite,... (read more)
★★★★☆
“Treasures of Europe Trip”
Written on: 07/11/2012
We took the tour in October and had an excellent experience. The Startours company was very cooperative right from the inquiry stage. Their service, accomodations and food were outstanding.Our tour guide Mr Hoshang was an excellent person with extremely good knowledge and very informative on all places. He managed our time very well and explained about each and every place in detail. Everything went exactly as per the itenary but I personally feel that the itenary for Roam and Geneva can be... (read more)
★★★★★
“Majestic Europe, Scotland, London”
Written on: 06/11/2012
We took the tour in august and had an excellent experience. We took 14 day majestic Europe, 4 days Scotland, 1 day London. The Startours company was very cooperative right from the inquiry stage. Their service, prompt responses, good recommendations helped us take their tour. We were very happy with their service, every detail was taken care of. Our tour guide Mr Rayomand was an excellent person with extremely good knowledge on all places. He managed our time very well and always took extra... (read more)
★★★★★
“Panaromic Europe ”
Written on: 02/11/2012 by Kedu
It can be termed as one of the most memorable tour. Everything was just perfect. From the start of the tour to its end we were made sure all was fine. The Tour Manager Jai Shiv for Belgium Germany and Switzerland was just simply superb. He Knew in and out of the place, very knowledgeable, great skill in making people comfortable. Giving more was what he tried all the time. Jai will not forget the A E I O U. When it comes to Paris, Dilip took over from Jai and he was simply fantastic, He knew... (read more)
★★★★★
“Treasures of Europe : The Memorable trip”
Written on: 21/10/2012 by JainVivek2012
Just finished this tour (today!) This was a wonderful experience. I joined this tour from Brussels (after a 16 hrs flight from seattle) and Tour manager Hoshang found us at Atomium ticket center which was quite a long walk from where coach was stopped. I was very worried we will miss our pick up as we didnt know where the coach stops, but this turned out to be very easy. Hoshang was the best tour manager one could ask for. He really takes care of you. He supplied great deal of information... (read more)
★★★☆☆
“Majestic Europe (14 Days)”
Written on: 12/10/2012
Me and my family of 7 people took Majestic Europe Tour (14 Days), the tour was good and we had loads of fun. The tour was well organised and we had a pleasant tour overall. Special thanks to the driver JJ , an excellent driver and a true gentleman. Few things should be improved to make the tour better. 1. The tour is more focused and inclined to Gujrati community and moreover the frequent language spoken is Gujrati , so if you don't understand the language, you won't understand half of... (read more)
★★★★☆
“Great experience !”
Written on: 07/10/2012 by Krishna1
We recently came back from the 14 day Majestic Europe tour and we had a great experience – the tour was very well organised and very well managed. Every little need of the tourists was anticipated and well provided for. The food was sumptuous and took away the greatest hassle of travelling in Europe- finding Vegetarian food. All the people on the coach bonded like one family and we enjoyed every day of the tour. Our tour guide Shaji and the coach driver Fish went to great lengths to... (read more)
★★★★☆
“fantastic ”
Written on: 06/10/2012
our coach maneger mr kusur is very good,guide all placees well knoun and also thanks mr handy is also well experience driver.all place are very likly interesting .swizerland very butifull and enjoying all .all 9 days food is 100% ok.and hotel also well.thanking you (read more)
★★★★★
“Treasure of Europe - 9 days tour”
Written on: 03/10/2012 by Bidi (1 review written)
from booking the tour till the end of tour it was a cake walk. Food was great ..good veg Indian food. Service Fantastic. Coach Driver ,I think his name was Kevin...was very friendly & nice Our tour manager Mr Adi was fantastic...very friendly, helpful & knowledgable. Would keep us entertained all the time. Sight seeing was by good. Over all very nice 9 days ...hotels were good except one " hotel Lagos verde" One more think for some of us who do not like Indian masala tea...Alernative... (read more)
★★★★★
“"Treasure Of Europe - 9 Days"”
Written on: 30/09/2012 by gourav.anand (1 review written)
"Treasure Of Europe - 9 Days" Credit goes to the entire team of Star Tours who made it possible and enjoyable at the same time starting from booking of this package till we said Good bye at the end of our tour. Booking team was very helpful. It was a memorable trip for me & my wife. Precisely I would say: 1. Food - 5/5 - good Indian food all the time. Never let us down 2. Accommodation - 4.8/5 - There was only one hotel (La verde), which was not that great, rest were just awesome. 3. Day... (read more)
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Venki's Response to SRay's Review
Written on: 11/05/2013
I completely agree. My husband and I travelled with Star Tours for the first time and would love to take more of the tours offered. Special gratitude to [name removed] for being a wonderful tour manager and [name removed] for his patience and jolly attitude. A definite thanks to our fellow tourist for their friendly and joyous nature. Hope to meet some of you again!!
Couple from Bangalore (staying in Leeds)