Star Tours UK Reviews

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Latest Reviews

★★★★★

“Amazing trip by star tours”

Written on: 25/04/2016 by Marley417 (1 review written)

It was great to have a Europe trip with star tours.our tour manager rajesh tawde cared for us like a family.everything was well orgnised.food was delicious,every time changing.even he cared for the entertainment of each group. It was really fantastic.reeta Gaur pramila marwaha… Read Full Review

Startoursltd's Comment

Written on: 28/04/2016

Thank you so much for your lovely feedback. We will be sure to pass the comments to Rajesh - who will be very pleased.

Looking forward to serving you again in the near future.

Kind Regards,

Star Tours Customer Care Team

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Startoursltd's Comment

Written on: 28/04/2016

Thank you so much for your lovely feedback. We will be sure to pass the comments to Rajesh - who will be very pleased.

Looking forward to serving you again in the near future.

Kind Regards,

Star Tours Customer Care Team

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★★★☆☆

“Treasures of Europe 2nd April to 10th April”

Written on: 16/04/2016 by TS70363 (1 review written)

To start with the tour was good but hectic. 9days of packing and unpacking the bags on a daily basis. Suggestions: The tour manager Nxxxxxxj was very good and conversent with and about places. The only regret I have is he never had a round of orientation among the tour members. No one of us knew everyone till the 9th day. It was more of sightseeing rather than a group tour. Get down from bus, take a photo, enjoy the place, get back into the bus. Another negative part of the tour was Hotel… Read Full Review

Startoursltd's Response to TS70363's Review

Written on: 28/04/2016

Thank you so much for your review.

I am glad to hear the tour manager was to your liking. However I am concerned to hear about the Hotel Lago Verde and the meal - I have looked into your tour and we will be speaking to both Lago Verde and Holiday Inn Rome in regards to the food and smoking in the room.

We hope to see you soon and show you that there are other wonderful experiences to be had with us.

Kind Regards,

Star Tours Customer Care Team

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★★★★★

“We booked a trip with Star a few weeks back to go on...”

Written on: 16/04/2016 by Trujillogh499 (1 review written)

We booked a trip with Star a few weeks back to go on the Europe 3 Days tour, I would like to write about the wonderful memories we were given by the tour manager and the star tours team. Firstly a big thank you to the driver and our tour manager for making it a fun, memorable and enjoyable trip. We were introduced to the wonders of Europe with a group of strangers who I can honestly say are now good friends. Thank you to the tour manager for guiding us, helping us, introducing us and most of… Read Full Review

Startoursltd's Comment

Written on: 28/04/2016

We are happy to hear you had a wonderful tour and your experience using our Visa process was smooth and efficient. We are indeed looking forward to seeing you again very soon.

Kind Regards,

Star Tours Customer Care Team

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★☆☆☆☆

“TERRIBLE STAR TOURS”

Written on: 16/04/2016 by 56Schultz (1 review written)

we just had essence of Holland tour through Star Tours Wembley. their rented coach was terrible the tour guide had terrible sense of humour. avoid if you can … Read Full Review

Startoursltd's Comment

Written on: 28/04/2016

I am sorry to hear you had a bad experience. If I could ask you to kindly contact us with your details, so we can make this right for you.

Kind Regards,

Star Tours Customer Care Team

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★★★★★

“Panoramic Europe Trip ”

Written on: 14/04/2016 by Sukalpa_dhar (1 review written)

We (myself, wife and my son) had the above tour from 6th to 10th April. The experience is amazing. The quality of hotels provided are very good and the food. However, it was all indian food. Mix of Indian, continental, Chinese etc. food could have more enjoying. I would like to mention the name of tour manager, who managed the entire tour very nicely. His personality is very pleasant and adequate information he provided made the tour more enjoying. He covered all the places with providing… Read Full Review

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★★★★★

“ WRITE A REVIEW “European Explorer (26 Mar to 3 Apr...”

Written on: 14/04/2016 by AnkitThakkar (1 review written)

I along with my parents and in-laws went for this amazing tour. Since my parents and in-laws (all above 60 years of age) have very specific food preference, we were very skeptical at first. In addition, this was our first tour with Star. But they delivered way above our expectation. I would give full credit to our Tour Manager and the Driver as they both were experts in their field. Our Tour Manager was very enthusiastic and kept us engaged with historical significance of the places we were… Read Full Review

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★★★★☆

“Amazing experience with full of good memories”

Written on: 13/04/2016 by ranabir_saha (1 review written)

We (myself, my spouse and 7.5 years old daughter) went for Panoramic Europe trip for the duration from 6th April to 10th April. It was fantastic experience overall. All the places mentioned in the itineraries were covered. Hotels were really good and comfortable. We got Indian Foods for lunch and dinner. Breakfasts were available on all days. Though we didn't like the breakfast in one of the hotel, but that can be ignored. Specially, I would like to mention about our tour manager. He was very… Read Full Review

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★★★★★

“Extremely Satisfied”

Written on: 12/04/2016

We had been to Discover Europe with Disney (9 day tour) last week with Start Tours and the trip was amazing. Uday was our guide and he was extremely supportive and excellent guide I would say. The food is awesome and star tours guys have taken enough care to feed us in regular intervals without interruption for the tour… Read Full Review

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★★☆☆☆

“Serene Europe”

Written on: 08/04/2016 by Tourist2016 (1 review written)

We had recently (April 2nd until 4th 2016) been on the Serene Europe 4 day trip with Start Tours. The trip overall was good until we had a trainee tour manager for the last leg of the journey. She confronted us on the morning outside the hotel with " what time are you supposed to be here?" Question. She hadn't bothered to introduce herself at this point. We boarded the coach and immediately we understood she had a terrible attitude. When we heard some of the things she said I couldn't believe… Read Full Review

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★★★★★

“European Explorer (9 Days) 26-03-2016”

Written on: 06/04/2016 by Makarand (1 review written)

I had went on the 9 days European Explorer tour through Star Tours with my wife and 7 year old Son on 26th March 2016. This was our first such a long tour. We were wondering how we would be able to stay away from home for such long period and that too continuously on the move, travelling one place to other almost every day. But at the end of 9 days, we felt this tour should continue for few more days... It was very very organized and managed by the tour manager and the driver. The knowledge of… Read Full Review

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★★★★☆

“4 days trip to historic Scotland”

Written on: 06/04/2016 by MyahBlack180 (1 review written)

I along with my friends and family had a nice trip to Scotland with Star Tours. The arrangements were really professional, timely and well planned. We had nice staff guiding us throughout our trip. The hotel was fine and so was the food. I suggest Star Tours to arrange for discounted hotels for overnight stay at London for those whose live far off from Wembley, for the night of return and the night before journey starts… Read Full Review

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★★★★☆

“A Good Deal”

Written on: 05/04/2016 by LasyaShashimohan (1 review written)

My mother and I traveled from India to Europe especially for the trip and were delighted to discover that Star Tours offered all that we had expected. The tour manager was a treasure-house of information and did the best he could to keep all of us engaged through the course of the trip. The activities that he encouraged us participate in were instrumental in making us a very close-knit travel group. Also, the tour manager’s emphasis on punctuality enabled us to see many places in a short… Read Full Review

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★★★★★

“European Explorer 09 days - 26/03/2016”

Written on: 04/04/2016 by MehboobNurmammodo (1 review written)

I, my wife and our two sons, enjoyed the best nine days of our life, with "Star Tours" under the best and safest hands of our tour Manager and our Coach driver. What was the best part of our Tour? 1) The Tour Manager. Lively, knowledgeable guide and always eager to help. Kept us all gelled throughout the tour. 2) The Coach driver. Smooth driving and lively attitude. Took us to all the spots on or before time. 3) The Group. Lively and helpful. It was really difficult to say Good Bye to… Read Full Review

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★★★★☆

“European Explorer 26/03/2016”

Written on: 04/04/2016

It was amazing to observe that the default tendency for everyone in the wonderful 9 day trip was to make friends and have fun. The friendly bond transcended across the age groups and the locations ppl came together from. Italy especially was covered in great detail. I also got to fulfil my long cherished wish to visit the snow kissed Austria; and Italy was covered in detail too. Food was amazingly authentic at all places and the hotels were decent too. The Road trips were long but the time… Read Full Review

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★★★★★

“9 Day trip to Europe - European Explorer”

Written on: 04/04/2016 by RiniBanerjee (1 review written)

Hi, We have taken a tour with Star Tours from 26th Mar to 3rd Apr'2016. We traveled with 18 months of baby with us. Initially, we were sceptic about the whole Coach tour. But at the end , it turned out to be superb by gaining new friends in the kitty and adding so much to the knowledge and memories.  Both of them were full of great experience. Hence , we were found us at safe hands. Mr. Nanu has beautifully explained the history and places and he has drive safely and been in time. Yes… Read Full Review

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★★★★★

“Enjoyed to the best”

Written on: 04/04/2016 by haikasturi (1 review written)

Me and my wife went of European Explorer which started from 26th Mar 2016. We just came back from the tour. I would say that this is one of the best guided tour I've ever been on. Our tour guide..... Superb is the only word which explains my experience. I'm sure all other members of this group will accept to my view on this. His experience was visible in each and every step of this tour. We had wonderful time with him on this tour. Our coach Driver..... He looks like Jason Statham..... His… Read Full Review

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★★★★★

“Spain tour”

Written on: 04/04/2016 by zoHarding281 (1 review written)

another satisfactory experience with star tours. Hats off to mr raymonds our tour guide he did a superb job. His knowledge experience a caring attitude made us felt so comfortable. This was my fourth europe tour with star and all the times star services were of very high quality. However, i felt spain tour was bit long and did not deserved six days. Two days in madrid did not made sense there was not much to do and most of the sites we visited twice. I suggest either the ittinirary should be… Read Full Review

Startoursltd's Comment

Written on: 04/04/2016

Dear Sir/Madam,

Thank you for your wonderful review. We always value your feedback and we will speak to our operations team and see what we can do in regards to Madrid to either include more places or as you suggested include another place. Thank you for your valued feedback.

Kind Regards,
Customer Care Team

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★★★★☆

“Amazing tour - "Best Of Europe With Disney"”

Written on: 02/04/2016 by parag_b (1 review written)

I recently had trip with star tours –“best of Europe with Disney”. We really had pleasant time for 6 days. After booking we got enough guidelines as and when we required. We felt comfortable with both tour manager and driver throughout our tour. Food quality was really good all days in lunch and dinner. They setup nice tent and delivered tasty food. Hotel stay was excellent. Our tour manager was really good to manage and make dynamic change during travelling. Overall he was able to… Read Full Review

Startoursltd's Response to parag_b's Review

Written on: 04/04/2016

Dear Mr Parag,

Thank you for your wonderful review. We are pleased to hear you enjoyed the excursion to Mt Titlis and the Paris by Night tour. We always strive to offer our passengers the best of what Europe has to offer.

Kind Regards,
Customer Care Team

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★★★★★

“Fantastic Panoramic Europe Tour ”

Written on: 02/04/2016 by nalinda1978 (1 review written)

I and my wife went on the panoramic Europe tour from 24/03/16 to 28/03/16. For both of us it was a a memorable, once in a life time experience. Our Via were processed by Star Tours with minimal troubles for as which was great since both of were working. Our fulfillment was mainly due to our Manager Ms. NIMA who did the impossible job of herding our group from one place to the other !!! Despite numerous delays, NIMA made sure we covered whole of the program.Our driver was unbelievably… Read Full Review

Startoursltd's Response to nalinda1978's Review

Written on: 04/04/2016

Dear Sir/Madam,

Thank you for your kind feedback regarding your recent tour with us. We are delighted to hear that you had a wonderful time on your Tour. We are very proud to serve you, and would welcome the opportunity to do so again very soon, we will definitely pass your feedback regarding food to the ops team.

Kind Regards,

Customer Relations Team

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★★★★☆

“Spectacular Spain experience!”

Written on: 02/04/2016 by KeeganSloan (1 review written)

I d start with the back office team and the excellent support provided. The Spanish consulate did not accept the documents provided by star tours and insisted on a document from the carrier airlines to confirm tickets have actually been booked. Although, it wasn't a very reasonable demand, given star tours issued document had all details including pnr, one couldn't argue with the consulate. Also, the fact that they do not usually request for additional documents meant star tours had to do… Read Full Review

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