Star Tours UK Reviews

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Latest Reviews

★★★★★

“Amazing time in Europe with Star Tours!!!”

Written on: 25/04/2015 by AtulSane (1 review written)

We recently completed Discover Europe with Disney starting on 13-Apr with Star Tours. This tour has been a dream come true for my family in every possible aspect. Tour Managers. We had 2 tour managers (both amazing) throughout and putting best of their efforts to ensure that we as passengers got everything on time and of best quality. The historical knowledge of the tour managers was excellent on different places and way of explaining it to the audience was very good. I received complete… Read Full Review

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★★★★★

“We went to Disney 4 day tour and we thoroughly enjoyed...”

Written on: 25/04/2015 by Kalakota (1 review written)

We went to Disney 4 day tour and we thoroughly enjoyed the trip. Our tour manager was Dilip and we was very accomidating as per the passengers request. Thank you for being such an amazing tour manager, my kids loved your company. Especially the way you told us the history of paris. My daughter loved the sweets you gave her. Thankyou and hope to meet you sometime in future… Read Full Review

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★★★★☆

“Paris 3 days Trip in April”

Written on: 24/04/2015 by JenniferCallahan83 (1 review written)

Recently we have been on a Paris 3 day trip from Star Tours, which includes a City Boat tour, a Night Tour, Eifel Tower top floor tickets and a day ticket in Disneyland. Following is the review of the same - Tour Manager: Our Tour manager was our guide aswell and a very friendly and smiling person. He did modifications in the tour plan by taking consideration opinion of passangers. There are few points of improvement that he should be knowing what is traffic status on the way and should inform… Read Full Review

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★★★★★

“Majestic 14 day Europe tour”

Written on: 22/04/2015 by Ravichandrankuppusamy (1 review written)

I was with my family on 14 days majestic Europe tour from 04.04.15 to 17.04.14. Well structured ,organized and guided by a experienced tour manager (Mr.Adi) by star tours ltd. Accomodation and food arrangement was excellent.my simple comment "ALL WAS WELL and the tour was completely worth it. Definitely we will plan another tour with STAR TOURS very soon… Read Full Review

Prasadshetty's Response to Ravichandrankuppusamy's Review

Written on: 24/04/2015

Dear Mr Sir,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

Mr Adi a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★☆

“14 Days Europe Tour Review”

Written on: 20/04/2015 by Allenug384 (1 review written)

Overall tour experience was good. Tour Manager Mr Adi was fantastic as he knew many things about the places we were visiting and used to give good tips and knowledge about them. Driver Liquer was also very genuine and ensured that we reached at all spots timely. Would definitely like to travel with Mr Adi again in future. Although food was average when caravan provided food but when we were eating in restaurants, it was good (in both taste and food variety/options). One suggestion I'd give is… Read Full Review

Prasadshetty's Comment

Written on: 21/04/2015

Dear Client,

Thank you for leaving this detailed review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

We will pass on your suggestion about the groups staying on to watch the main parade at Disney.

Mr Adi a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Most amazing experience till date”

Written on: 19/04/2015 by JayeshMehta (1 review written)

We just had a wonderful experience with star tours... Everything from food to comfort was well taken care of. We gained immense knowledge about the places we visited all thanks to our extremely experienced tour manager Mr.Adi . It was a safe journey also due to our coach driver Mr.Liqur... This was the best trip we ever attended!! … Read Full Review

Prasadshetty's Response to JayeshMehta's Review

Written on: 21/04/2015

Dear Mr Metha,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

Mr Adi a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Majestic 14 Days Europe Tour”

Written on: 18/04/2015 by NilaRavichandran (1 review written)

Had the most awesome time spending my holiday around Europe with star tours. Everything was set, & we got to see all the tourist attractions thanks to our tour leader Adi & our driver Likar. We didn't only get to see the places but we also got to know the history behind it because of our knowledgeable tour guide Adi. Loved the places, loved the countries, best holiday ever! Would love to go on another tour next holiday with Adi & Likar… Read Full Review

Prasadshetty's Response to NilaRavichandran's Review

Written on: 21/04/2015

Dear Sir,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

Mr Adi a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Majestic 14 days Europe Tour”

Written on: 17/04/2015 by suryaravichandran36 (1 review written)

The tour was amazing. It was arranged properly by the tour leader and the company. Our tour leader was Adi and he was excellent at his job. He clearly explained out every single thing we saw outside and also showed us places not included in the itenerary. He also kept the people in the coach busy during long drives by making us play team games and asking questions.Overall he was excellent and also knew what he was doing. The coach driver was also good. He was punctual and efficient in his… Read Full Review

Prasadshetty's Response to suryaravichandran36's Review

Written on: 21/04/2015

Dear Sir,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe..

Your Tour Manager Adi a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★☆☆

“Treasure of eurpoe tour experience”

Written on: 16/04/2015 by raghuv (0 reviews written)

All is well that ends well.But the end was very pathetic and uncomfortable as it took 5.30 hours to reach from Calais to East ham.Couch was also changed at Dover and was very uncomfortable.Start and the entire tour journey upto Dover was very comfortable,smooth and safe .Coach Captain was excellent.Stay at hotel Lago Verde in Florence was not much appreciated in comparison to other hotels during the tour.The ambience of hotel was very attractive but the interior was not so. The wine was… Read Full Review

Prasadshetty's Response to raghuv's Review

Written on: 24/04/2015

Dear Client,

Thank you for leaving this detailed review.

We are very pleased to hear that you enjoyed the meals, and other aspects of the tour.

We will look into the other issues you have raised and and inform the relevant departments to bring these issues to their attention.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Europe Tour 2015”

Written on: 16/04/2015 by Rockets7 (1 review written)

Had an amazing time! Definitely recommend to friends and family. Very well coordinated and friendly staff. The hotel accommodations were excellent and the tour prep was great. Thank you for making this a very memorable trip… Read Full Review

Prasadshetty's Response to Rockets7's Review

Written on: 21/04/2015

Dear Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Majestic Awesome Europe”

Written on: 16/04/2015

The tour was awesome. Our family had a great time and we loved the accommodations and the food. Our tour manager Adi was awesome and showed us all the best spots in Europe. … Read Full Review

Prasadshetty's Comment

Written on: 21/04/2015

Dear Sir,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe..

Your Tour Manager Adi a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
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★★★★★

“Awesome European vacation ”

Written on: 15/04/2015 by arghasen (1 review written)

We did the 9 days with Disney tour. Our experience with Star tours was amazing. They took care of everything. The staff is extremely helpful and friendly. Our tour managers were Adi and Hoshang. Both were excellent at their jobs. The drivers were extremely experienced and efficient. The travel time in the coach at max was around 3 hours and on average was around 1.5 hours. So it never felt too tiring, yet they managed to cover a lot. This was our first group tour and we were a little skeptical… Read Full Review

Prasadshetty's Response to arghasen's Review

Written on: 21/04/2015

Dear Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We are glad your wife enjoyed the Masala tea!

We thank you in advance for spreading the good review.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★☆☆☆☆

“poor attention for disabled person”

Written on: 15/04/2015

i am disappointed with the level of poor service given to my disabled wife despite of me informing in writing while making the booking. tour manager is the lease co-operative and does not have any understanding about how a disabled person would feel when you dont treat them with there needs. i regret on booking with star tours as coming from USA to enjoy europe this is one of the worst experience have had… Read Full Review

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★★★★★

“Well organised tour with a highly skilled manager...”

Written on: 14/04/2015 by Sanaa400 (1 review written)

Me n my husband took the panaromic Europe tour and found the tour to be Awesome. It saves a lot of hassle,Excellent for a family.... . They cover almost all important landmarks and you end up seeing and enjoying more that you could have done yourself. Our tour manager , Rajesh Tawde was excellent. He knew how to keep us entertained all the time. I would also like to mention that the driver was amazing too. We felt in safe hands. Very professional. OVerall a very nice experience and would… Read Full Review

Prasadshetty's Comment

Written on: 21/04/2015

Dear Client,

Thank you for taking the time out & leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

We will pass on your good wishes to Mr Rajesh.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★☆

“Faboulous trip”

Written on: 14/04/2015 by Abagailr119 (1 review written)

We went for the swiss special tour 3-6 th April and I'm very happy and satisfied by the services provided by star tours. Tour manager was very co operative and good in every way. a memorable tour overall… Read Full Review

Prasadshetty's Comment

Written on: 21/04/2015

Dear Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★☆

“Excellent for a family”

Written on: 13/04/2015 by sugupta06 (1 review written)

We are a family of 3 and found the tour to be Awesome. It saves a lot of hassle if you are travelling with a kid. They cover almost all important landmarks and you end up seeing and enjoying more that you could have done yourself. Our tour manager , Raymond, was excellent. He knew how to keep us entertained all the time. I would also like to mention that the driver was amazing too. We felt in safe hands. Very professional. OVerall a very nice experience and would love to go again soon… Read Full Review

Prasadshetty's Response to sugupta06's Review

Written on: 21/04/2015

Dear Client,

Thank you for taking the time out & leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

We will pass on your good wishes to Mr Raymond.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment

Prasadshetty's Response to sugupta06's Review

Written on: 21/04/2015

Dear Client,

Thank you for taking the time out & leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

We will pass on your good wishes to Mr Raymond.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★☆☆

“Disney special Easter 2015”

Written on: 11/04/2015 by avni11 (1 review written)

Hello All The reason I gave a 3* was for the tour manager and the tour itself. Apparently the issue that was very poor to say is the Hotel & the breakfast. I have been to Italy for 9 days before & the hotels & food especially the breakfast was amazing. This time it was very poor mean completely awful. Needs a lot of improvement.I have traveled 3 times with star to different destinations but this tour was poor(foodwise) Could have been better … Read Full Review

Prasadshetty's Response to avni11's Review

Written on: 21/04/2015

Dear Ms Avni,

Thank you for taking the time out & leaving this informative review.

We are very pleased to hear that you enjoyed most of your trip to Paris. We will be following up on the issues you have raised in regards to the food. We are always concerned when a passenger raises a complaint about the food, so we will ensure improvements are made, to ensure client expectations are met.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★☆☆☆☆

“Worst Trip Ever”

Written on: 11/04/2015 by ltBarr1986 (1 review written)

I went to the Historic Scotland tour with Star Tours in the Easter time 3-6 April 2015. I had enquired with the star tours before booking the trip if I can travel with my 3 yr old daughter and they said there was no problem at all. But to my astonishment I faced lot of problems. First Day we were asked to have dinner at Glasgow in 30 mins. There was a long queue and after taking the dinner from the boufet only 15 mins were left. I am not sure how anyone can dine in 15 mins with baby.We were… Read Full Review

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★★☆☆☆

“Poor Guidance by Tour Manager + Hidden Clauses”

Written on: 10/04/2015 by kiran.katawa (1 review written)

Hello, I traveled on "4 Days Disney Special" tours b/w Apr 3 to 6. Our tour manager was totally - non co-operative and not giving clear directions and provided a very sloppy food on day 1. Here is it in detail: 1. On day 1, we reached late due to rain. There is a limitation on the num. of hours that the driver can drive. 'coz of the time constraint and also it was already late, our manager got us packed, Indian food, which we were supposed to have it in our hotel rooms. The food was of low… Read Full Review

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★★★★★

“Good tour”

Written on: 10/04/2015

I liked the 3 capitals tour. It was amazing. I would go to Star Tours again. I saw as much as possible in that 5 days. Yes, it was a bit tiring but it was worth. The food was good… Read Full Review

Prasadshetty's Comment

Written on: 21/04/2015

Dear Client,

Thank you for taking the time out & leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
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