Star Tours UK Reviews

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Latest Reviews

★☆☆☆☆

“Startours is the worst experience!!”

Written on: 20/08/2014 by czReid498 (1 review written)

I took a 9 day Europe trip for 30 Aug and before 3-4 weeks of the travel date, got a call from Startours that they did not get enough passengers so please choose any other date or a full refund. Surprisingly, another colleage is being offered a different date. I opted for 16 Aug trip to Europe and due to non validity of my schengen visa I was not able to continue. Startours did not help me in any way to get back to my house nor they offered any other tours or partial refund. I called up… Read Full Review

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★★☆☆☆

“Needs Much Improving”

Written on: 18/08/2014

Our trip was the Majestic Europe for 14 days. And let me say the positives first. We definitely were not let down by the amazing attractions we saw. Also having night tours were another way we could see the place. The coach and traveling were average too. However there are 3 main things I, and the other people traveling with us, would complain about. that is the accommodation in some places, the food and the tour manager. Don't get me wrong some of the hotels were absolutely amazing!!! But in… Read Full Review

Hastha48's Comment

Written on: 19/08/2014

I feel the above one is slightly exaggerated. I also had an opportunity to travel with Star Tours last month. As regards food, we had chosen Star Tours for Vegetarian ( i.e Indian Vegetarian) -lunch and dinner included on all days. I have seen that no other tour operators from India provide you with 2 time meals through out the tour. It is difficult to get vegetarian food of our liking in European countries every time and at every place. Considering the above,in my opinion, hot food was provided all the time except the two or three packed food which is unavoidable. Over all the food was good and tasty. I agree that the Star Tours should allow the tourists to freak out two or three times and taste and enjoy the local food.

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★★★★☆

“Enjoyable- Worth every penny!”

Written on: 17/08/2014

Treasures of Europe - We have always done trips on our own. This was the first tour we took and were NOT disappointed at all.We did not have to worry about the hotels/food/driving directions or language. Highlights- Indian food ( once a desi at heart -always a desi by stomach) Hotels - overall reasonable - some excellent(Bellevue)/ some not(regent) Covered major attractions/sites in the desired time frame. The guide did provide us with enough details about the attraction and caution wherever… Read Full Review

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★★★★★

“SWISS EXPRESS TOUR”

Written on: 16/08/2014 by KapadiaJitendra (1 review written)

We had a very nice time in our Switzerland tour with Star Tours which was started on 08.08.2014 and completed on 12.08.2014. Our Tour Manager was Mr Wajid along with Coach Driver Javed. Mr Wajid was very nice during whole tour and he was very helpful to all. He is a very experienced, kind, and very caring tour manager I have met ever. We enjoyed a lot at Mount Joungfroah a lot as it was our best time along with Mount Titlis visit was also unforgettable. Interlaken, Luzern was good for a day… Read Full Review

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★★★★☆

“Memorable Tour to Disneyland, superb tour manager”

Written on: 15/08/2014 by HectorGonzales153 (1 review written)

I had recently been to Disneyland tour (07AUg - 10th Aug) and had amazing experience. Tour Manager was STAR and had enough information about places and planned tour in a way so we are least affected by rains. Restaurant manager (9th Aug) was bit rude and panicked as tourists from multiple coaches arrived at same time for dinner… Read Full Review

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★★★★★

“Hoshangbhai was the best!!!”

Written on: 14/08/2014 by NilaDarji (1 review written)

Hoshangbhai was very nice and took care of us. He was a good manager for having 62 people! He took care of each person. He was also funny and made us laugh throughout the trip. He helped me a lot. The bus driver, Juan, was also very good. I would definitely recommend them! I can't wait till the next trip! -Nila Darji Huntsville, AL… Read Full Review

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★★★★★

“Discover Europe without Disney”

Written on: 14/08/2014

It was a great experience with good tour guides. There was a personal touch in each and every details given. very happy with the experience. It was fantastic. Excellent arrangements and hospitality especially pertaining to food. Thanks for making my trip a memorable one. Will definitely look forward to use your service!!!… Read Full Review

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★★★★★

“Won't write many words but in the title what I said...”

Written on: 13/08/2014 by Fowler358 (1 review written)

Won't write many words but in the title what I said will elaborate a bit. I was trying to book a European vacation for maximum days covering major tourist locations and found everyone offering similar packages with deviation in one or two locations, routes, optional tours etc. I am not advised to give my name but I am a 60 yrs man, a businessman from India who did all evaluations and found Star Tours Offer comparable with few of India's best tour operators. What was missing is I had never… Read Full Review

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★★★★★

“Europe tour without disney- 28/7/14-08/08/14-AMAZING!”

Written on: 12/08/2014

This was our first experience but have to say the best, probably so becoz of the good team work of the tour guide (Adi) and driver (JJ)and of course the company of co-passengers. Professional attitude with good organisation skills made our guide one of the best ones. He is well informed, empathetic, very approachable, and patient. He arranged for many additional sightseeing with good planning.He kept everyone well entertained with games, q&a,and jokes. All this would not have been possible… Read Full Review

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★★★★☆

“Italy tour”

Written on: 12/08/2014 by Neeraj1305 (1 review written)

Good trip. Great indian food. The guided trips at colosseum and Florence were worth. Kids had a good time with the group. The tour was well planned by the tour leader Hoshang… Read Full Review

Star Tours's Response to Neeraj1305's Review

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Italy by Flight Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to Hoshang. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“europe without disney amazing with good guide”

Written on: 12/08/2014 by Maxp18 (1 review written)

Great tour if you get a good guide. We were fortunate to have a good guide who was patient, kind, caring, thoughtful, he had good subject knowledge. If you can travel in the coach for 6 hours with comfort stops then this is the tour for you. All very organised and all on time. Just chaos in Wembley pick up. After that all ok… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“Grand Europe of Star Tours. 18 days in Europe.”

Written on: 12/08/2014

We took Star Tours Grand Europe tour for 18 days. It was great fun everyday. All arrangements were good. Hotels and food. Most defineatly our tour manager Mr. Hoshang was the best we could have ever had. Inspite of dvd and music system not working entertainment was always there. His jokes and songs made our journies very light. There were 62 passengers in the bus. He would involve everyone from small children to elders in all that we did. The driver Juan was also a very nice person. We… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Grand Europe Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to Hoshang and Juan. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“Superb Scotland memories”

Written on: 12/08/2014

Just returned from star tours 4 day Scotland tour with captain tour guide. Will cherish all the memories from a amazing tour and a great group well managed and great scenery tour was run to perfection ! food on day one could be better ,also day two hotel could be better other than tha the tour was fine !! He is a very likeable and freindly guy well done to all at star tours keep up the good work Patel group… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Scotland Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★☆

“Enjoyed the Tour”

Written on: 11/08/2014 by ChristianHahn58 (1 review written)

Overall we liked the organisation of the tour and it was well coordinated. We did not get much time at Versailles, France. Did not get a chance to see the Versailles Palace. The Versailles gardens are like any other gardens in India, like Vrundavan, etc. The tour manager and driver were fantastic. Information given by Tour guide was fantastic and he poured all his efforts. During Immigration and Paris tour was arranged very well. He did not keep people waiting and facilitated the tour very… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“Grand Europe tour. Amazing Experience.”

Written on: 10/08/2014

We were on your Grand Europe tour of 18 days. The tour was well designed and everything was as per our expectations. A special mention of our tour manager Mr Hoshang who made this tour a grand success. With no dvd player working he still entertained the entire group with his jokes and encouraged all to sing and have fun. His organising skills are great and saw that all age groups were comfortable. He has excellent knowledge of the places and monuments we visited. Not to forget our driver… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Grand Europe Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.
We will pass your kind words to Hoshang, Juan and the Star Tours team.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Memorable Trip - Good Value for Money”

Written on: 09/08/2014 by ravishankarvarma (1 review written)

My wife and me went for the Treasures of Europe tour from 26th July to 3 Aug 2014. Tour Manager - Rajesh Tawde & Coach Captain - Zaheer. This is my fist travel by Coach and with Star tours. I was initially skeptic as to how the tour would go on. However the tour became a memorable one for both of us largely thanks to Rajesh ,Zaheer Bhai and Star tours. The coach was comfortable and driving was excellent by Zaheer. He was the most energetic person in the coach. Rajesh bhai was excellent in his… Read Full Review

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★★★★☆

“Excellent tour guide and driver”

Written on: 08/08/2014 by Sugan1970 (1 review written)

Adi and jay jay were great tour guide and driver. They were very nice. Because of them, the entire 12 day tour across 6 countries went by without a sweat. Adi knew about which place are beautiful and what is worth watching. Most of all, he was very nice and made sure that time spent in the bus was very entertaining through thought provoking games. Jay jay was not just a driver, but also an expert navigator and made sure that the loading and unloading of the baggages are done swiftly. He… Read Full Review

Star Tours's Response to Sugan1970's Review

Written on: 08/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to Mr Adi and the driver Jay Jay. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“K1 (Kaiwn) tour manger number 1”

Written on: 07/08/2014 by Hallca22 (1 review written)

It's was my secord time at Paris with star tours Kawin was very helpful throw out the tour he was very pleasant exprirse he knows a lot of knowledge about pairs he answered all our questions for dinsey I had a wonderful time at dinsey and the tower I enjoy lot at dinsey Kawin told us to vist a ride which was called small world and also he told us about the fast track ticket and he said that who ever was last on the couch will have to sing that small world song which I did I was the last on also… Read Full Review

Star Tours's Comment

Written on: 08/08/2014

Hi Lakhanpal,

Thank you for leaving this review upon this social media website regarding your Paris Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass you kind words on to Kawun.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★☆☆☆☆

“WORST EXPERIENCE”

Written on: 07/08/2014 by KaushalMehta (1 review written)

Had visited UK Package from 24th to 26th July and Scotland Package from 28th July to 1st August 2014. Had the worst experience of my life at Star Tour office @ Wembley.... Most indecent person at senior position! Tour Manager,  for our Scotland was great ! Also the tour guide was great ! Great knowledge on Scotland history and places ! Had to call & wait for long time on the airport as no one was present at the airport to pick us up in-spite of sending them the flight itenary well in… Read Full Review

Star Tours's Response to KaushalMehta's Review

Written on: 08/08/2014


Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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Kaushalmehta's reply to Star Tours's Comment

Written on: 08/08/2014

Manjit, i am surprised that you are writing to us ! The complaint is about you, i hope you remember me ! If not then let me remind you that you had told me to raise complain to anyone as you do not care of any one nor Girishbhai or any other director !

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★★★★★

“Classic 18 Days - Grand Europe Tour”

Written on: 06/08/2014 by sunilharia (1 review written)

My family and I were on your Grand Europe Tour of 18 days. Special thanks to your team and specially our tour manager Hoshang Bhai who made this tour memorable for everyone. Very knowledgeable, compatible and full of fun. The group members were Indians with different nationalities but under his leadership we enjoyed as a family. Our Coach Driver Juan was also very friendly and extremely helpful. Hotels were comfortable. We also enjoyed the different cuisines. These wonderful 18 days… Read Full Review

Star Tours's Response to sunilharia's Review

Written on: 07/08/2014

Hi Mr Haria,

Thank you for leaving this review upon this social media website regarding your Grand Europe Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager Mr Hoshang and the driver Juan.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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