Star Tours UK Reviews

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Latest Reviews

★★★★★

“Serene Europe 4 day holiday”

Written on: 20/04/2017 by seshu_nsr (1 review written)

Serene Europe has excellent itinerary and Tour manager made the group everyone to keep as itinerary to show all places. Tour manager has briefed about each and every visiting place is very clear. Hotel accommodation is very good & Food is arranged by Star tours are delicious. The only part in the trip we had insufficient time in Tulip gardens based on their plan, we should have got another 1 to 1.5 hour for Tulip gardens… Read Full Review

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★★★★★

“Panaromic Tour over Easter with Nima coach 6”

Written on: 19/04/2017 by Rinapatel (1 review written)

Just back from Panaromic Tour over Easter.Coach 6. The tour was super se uper! The hotels and food provided was of excellent quality. The tour guide did a brilliant job looking after us and telling us all about the places and showing us around. She went out of her way to ensure we were all satisfied, had seen everything and eaten well. She looked after us like a family which was very touching and hard to find these days. She also made the group gell together so we had even more fun together… Read Full Review

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★★★★★

“Best trip ever! Non-stop fun & enjoyment ”

Written on: 19/04/2017 by PremSingh (1 review written)

This was my first time using star tours for a 5 day trip across Europe. Including Belgium, Germany, Switzerland & Paris. This has been by far my favourite Trip abroad. The star tours team was amazing. Big compliment to the Tour guide, and also coach driver. I travelled with my wife and a group of random people, but we all really had a great time. The money was well spent, during the trip we had all the faculties one would ask for like breakfast buffet, lunch and dinner. All the hotels were… Read Full Review

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★☆☆☆☆

“Not good”

Written on: 18/04/2017 by 378English (1 review written)

This was our 3rd trip with star tours and unfortunately it would be our last. We travelled with our 3 year old to Disney land special tour.First we were allocated seats at the last though we had booked the tickets very early. We were seated diagonally opposite in the last two rows and it spoiled the holiday experience as a family. Second the quality of food in the Indian restaurant was below average. We had to travel one hour each way to eat that food and at the end we were left with less then… Read Full Review

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★★★★★

“Panaromic Europe Trip on 13 Apr 2017”

Written on: 18/04/2017 by PramodRaj (1 review written)

It was an outstanding experience that will remain in our (me and my family)hearts for ever. Easy and ample booking options available with very polite and cordial support desk staff's. The tour Manager and the Driver was phenomenal. They were very kind enough and took care of us very well that we didnt feel any hassle during the entire 5 days. He has been an outstanding driver with charming smile on his face always and an expert driver taking the entire families on coach safe and on time. The… Read Full Review

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★★★☆☆

“Below par experience”

Written on: 18/04/2017 by akij (1 review written)

I had taken 6 Days tour to Italy in 12-17 April 2017. The overall tour and manager were good but 2 nights stay at Gateway hotel near Florence was a disaster. Given the payment which was taken for the tour - this type of hotel are not expected whatever the excuse be. So overall 2 nights out of 5 we stayed were spoiled because of stay in this unhygienic, not maintained and falsely claiming 4 star hotel. We had officially lodged complain with tour manager. But this experience was below par from… Read Full Review

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★★★★★

“Treasures of europe”

Written on: 13/04/2017 by Kumudiniandsrinidhi (1 review written)

Dear Star tours I and my wife were fortunate enough to be ferried on your coach driven by the abelest of captain and escorted by the queen of guides. When we travelled on your guided tour of the 9 day tour starting from 1 April 2017. This tour will be remembered by us forever since the memories created were excellent She made all efforts to make us feel at home on and off the coach The start and end of the day were just right The stats description of the places historic facts etc were… Read Full Review

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★★★★★

“Best 9 days of our life - Treasures of Europe”

Written on: 13/04/2017 by pganeriwal (1 review written)

We went for the treasures of Europe tour on 01-Apr-2017. This was the best 9 days of our life. It was an extremely well organised tour. Arrangements were spot on. Hotels were very comfortable. Made good friends on the tour. Our tour manager is exceptionally good in her knowledge and sharing that knowledge with us. She gave a prelude before we went to a place, which was very helpful. She is highly motivated and enthusiastic person. Her energy level during the whole tour was more than all of the… Read Full Review

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★☆☆☆☆

“Skanda Vale Temple Trip”

Written on: 11/04/2017

On 7th April, 2017 a group of 16 people booked a trip to Skanda Vale Temple in Wales from Wembley in London. We were supposed to leave at 10:30pm, there was no sign of the coach till 10:45pm and when it did come, it was a 12 seater van. As there was 16 of us, that obviously was not possible, therefore we asked the driver what was to do next. The driver recommended that we wait at Wembley until he goes to Eastham, which is around 1 hour drive, for him to fix more seats. We refused as we did not… Read Full Review

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★★☆☆☆

“Trip to Holland and Belgium”

Written on: 11/04/2017 by heHerndon1968 (1 review written)

We went on the Tour to Holland and Belgium from 8th till 10th April 2017. Boarded from East Ham coach was nice and ferry crossing was smooth,reached Brussels, Belgium and in between, we were handed over the Tour Manager contacted number and hotel address by the manager itself. At Brussels Manager informed us that we will be returning back to Hotel by 16:15 pm, we were a little late, she didn't even botther to ask the rest of our coach memebers about our well being and waited till 16:45 and left… Read Full Review

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★☆☆☆☆

“DO NOT TRAVEL WITH THEM”

Written on: 08/04/2017 by Jermaineh272 (1 review written)

No customer delightment. They dont care about the customer and are only money minded. Had been with them a month back and had a terrible experience … Read Full Review

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★★★★★

“Brilliant tour manager ”

Written on: 30/03/2017 by Vktour1 (1 review written)

I want to thank JJ for a really nice tour of 3 capitals, he is a brilliant manager because of him we enjoyed the tour better. He is an expert driver as well. He broke up the journey very well so we never have to spend lot in the coach. Also he had very good knowledge of the places which we were visiting. It always good to see when people love their job, really appreciated. Thanks V & K… Read Full Review

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★☆☆☆☆

“Record everything they say over phone. Later they will...”

Written on: 30/03/2017 by Cassidy412 (1 review written)

I have booked a tour to Europe and discussed the schengen visa requirement with a Customer care executive. after this I have booked the tour and have sent passport and all documents for visa stamping with Star tours, Then they calls up and say that there is some problem with the validaity of my UK visa, which I clearly verified with star tours on phone. But they bluntly denied saying anything like that and are not ready refund full amount. The tour is not even confirmed, and this happened 27… Read Full Review

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★★★★☆

“Great experience of Euro Trip”

Written on: 08/03/2017 by bhola2k1 (1 review written)

Opted for 5 days Panoramic Europe tour, it was overall a good experience. As able to see many things, place and eat authentic choclates,wafers,balck forest cake. The good part of trip was the Tour Manager and driver, they made sure we are on time and covered many places. Rhine falls, Titils were wonderful however effile tower exp. spoiled due to rain. The only thing i do not like is Dinner on 1st day at hotel. However rest days food was awesome. I would like to thank Star tour to made my… Read Full Review

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★★★★★

“Star Tours Stars in Paris Tour”

Written on: 06/03/2017 by NitinN (1 review written)

I took 3 days Paris tour with Star along with my wife. It was an amazing experience, Fantastic service, offered us exactly what we needed and very easy to work with star tours staff. All the arrangement was really good, hotel, coach, especially Indian Dinner-amazing. Tour was hassle free, planning was good , due to which able to reach all the attraction points on time. Tour manager is very knowledgeable and highly energized also Nice to have such Coach driver. All supporting staff was good… Read Full Review

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★★★★★

“Totally worth for the money spent”

Written on: 06/03/2017 by SurendranRavi (1 review written)

We went for the Panoramic Europe tour on Mar 1-5 2017, and it was totally worth for the money we put into the tour. Bakthi was our tour manager. She was really sweet and with excellent service skills. She gave us lot of valuable information about all the places we visited and also about the specialities of the countries we stepped on. All the hotels we stayed were super cool , and special mention to the Indian food star tour arranges for the tourists to give a feel like home experience. Special… Read Full Review

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★★★★★

“Best Holiday in my Life”

Written on: 04/03/2017 by Woodruff423 (1 review written)

I was fantastic tour.Really nice and I will make another one very soon with star tour.Their service was Excellent… Read Full Review

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★★★☆☆

“Paris 4 Day Tour - Detailed Review ”

Written on: 01/03/2017

Let me start by saying this in my view is a half-board trip designed for ‘families’ who would like a taste of Paris organised by Star Tours UK. It tries to balance a whole day of Disneyland with a cruise and tour of Paris hotspots, highlights of which are the Eiffel Tower, the Louvre and the gardens of Versailles. The five key elements for me have been complimented/critiqued below: 1. The booking process: Pros: + Smooth online booking procedure. + Really helpful and friendly customer… Read Full Review

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★★☆☆☆

“Bad tour manager- Shaji”

Written on: 19/02/2017 by 1945Egan (1 review written)

Very bad management. His instructions were misleading and His attitude towards customers was condescending and unprofessional. I would not want any of my contacts to travel with him… Read Full Review

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★☆☆☆☆

“Quotation with Itinerary required for Europe Tour for...”

Written on: 16/02/2017 by Nobletv267 (1 review written)

I had to go through 5 different people to chat with.I just need an email on the itinerary and the cost by email to give to my bank for the approval of the funds. Last I was confirmed by a rep called Urvi and she said that i should receive the email in 5 minutes. it is already 15 minutes now and I have not received. what I need. When you are at the peak of chatting the Operator ends the conversation, I wonder why. I found this very rude and unprofessional. I wonder how difficult is this to… Read Full Review

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