Surepass Driving School, Salford, Greater Manchester Reviews

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★★★★★
4.6 / 5
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Latest Reviews

★★★☆☆

“Surely not pass!!”

Written on: 20/08/2014 by petarnott (1 review written)

My son wanted to pass his driving test during this summer, and have his licence before he went back to university. So I contacted Surepass driving school for an intensive driving course. Well they were happy to take my payment up front. We had to book the test date before any lessons were planned and they said my son would be contacted within 3 days to arrange lessons with his instructor. Nothing happened and when I phoned them back they said he will contact my son soon. Still nothing happened… Read Full Review

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Suremichelle's Response to petarnott's Review

Written on: 09/09/2014

I am so sorry to hear of the experience your son had, I wish we had been given the opportunity to put this right at the time. We do appreciate your feedback, and wish your son the best of luck in the future!

Many Thanks
Michelle Partington
Customer Service Manager

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Maccab's Response to petarnott's Review

Written on: 10/09/2014

I see that even though this company has failed you by not contacting your son in the first place the only thing they can offer is a half hearted apology. I was thinking of going with this company for my driving lessons but, by the look of the comment below I think I'll surely pass on using this company. They could at least offer to give your son a few extra free driving lessons for their mess up but, as with these so called super companies for driving the more that fail the more money they make. The examiner is in the wrong and the instructor SHOULD have been there. Your son should not have been subjected to destructive criticism by an examiner. The least Surepass could do is offer some free driving lessons to your son. But, I'm sure they won't. The exclaimation mark at the end of Ms Partington's comment says it all.

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★★★★★

“Brilliant school”

Written on: 10/08/2014 by Yomomma (1 review written)

My instructor Is Jonathon he is very friendly and very helpful and I feel I can easily learn rather than my previous instructor at dynamic driving school which is no way near as good… Read Full Review

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★★★★★

“Passed First Time!”

Written on: 19/02/2013 by charlie_b (1 review written)

I have recently passed my test with surepass. I took their 30 hour course with the test fee included. Everything was explained to me very well on the first call and I didnt feel preasured like I did when I spoke to some other driving schools. My test date was arranged for me the same day and that evening my instructor was intouch to arrange the lessons. On my lessons I found my instructor to be very friendly and patient and i felt at ease learning from the start. Overall I felt I received… Read Full Review

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★☆☆☆☆

“Poor organisation”

Written on: 08/02/2013

I tried to book an intensive course with specific (and stated) dates in mind. They said that would be fine and that I would be contacted within 48hrs by my instructor, I had to phone the office twice in the next week before I got any contact whatsoever. The man who eventually called me said that he could not book any lesson for the next 3-4 weeks! By which point I felt that they had wasted my time as I could have been asking other places for a quicker booking. I am now with another company who… Read Full Review

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Yakovskiiii's Comment

Written on: 17/06/2014

Same poor service I got too. Surepass are a rubbish company. I lost many hours with them. waste of money, better of with BSM or AA.

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★★★★★

“J Marshall RG2:-”

Written on: 25/09/2012 by Suremichelle (1 review written)

J Marshall RG2: Hi i recently was a student with surepass until today when i managed to pass my driving test (minus the nerves) i would just like to say as i fill it is very much deserved a huge thank you to my driving instructor ian (reading) for helping me become the driver i now am, and especially all the work he has offered to help me pass my test 1st time with 9 minor marks (which im Very proud of) i wanted to contact the company and if there is anyway of rewarding my instructor then… Read Full Review

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★★★★★

“lets see”

Written on: 25/09/2012 by Mr.Zahid (1 review written)

I just booked my 45 hour lessons with surepass.Ilive in North West London.Currently I am very satisfied with the managemnet team.They have booked my test for 31 October 2012 and sent me the dvd and vouchers.I have not yet started lessons yet, as my instructor suggested me to start form 1st October.I will come back to give realistic comments after taking the lessons and tests.I l… Read Full Review

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★★★★☆

“Last night (11/11/2010) was my first lesson in 8...”

Written on: 12/11/2010 by emjaymacey1984 (1 review written)

Last night (11/11/2010) was my first lesson in 8 years! I started when I was 18 and put it off for all of this time, but now I'm aged 26 and feel I need to actually get driving! Steve Macey was my instructor and throughout all of my two hour lesson, I was praised no end and couldn't be faulted. I came back after my lesson and felt brilliant - like I can pass my test easily and in no time at all!! In fact, my instructor has asked for me to book my theory and practical, as he feels I will be… Read Full Review

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★★★★★

“Would definitely recommend Surepass! My instructor...”

Written on: 22/04/2010

Would definitely recommend Surepass! My instructor Dave was superb, very relaxed and friendly and expert at teaching driving knowledge and skills including the basics such as mirrors and signals that are so important. I passed my test in November 2008 and completed a PassPlus lesson later that month which helped hugely for preparing myself for motorway driving. Thanks very much to Dave and Surepass for the help through the lessons to passing the test and more so for how it's helped driving… Read Full Review

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★★★★★

“I had been having lessons on and off with several...”

Written on: 19/02/2010 by andrewgorton1 (1 review written)

I had been having lessons on and off with several local instructors over a number of years. After having children i decided to take up lessons once again and this time tried Surpass instead of an independant. Chris, my instructor was very knowlagable, profesional and relaxed. I passed my test 1st time with only 1 minor!!! A big thank-you to all at Surepass… Read Full Review

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★★★★★

“From the age of seventeen I had been learning to...”

Written on: 27/01/2010

From the age of seventeen I had been learning to drive, failed two tests and had three different driving instructors, all of whom were rubbish in comparison to my Surepass driving instructor. When I had my first lesson with John (Surepass) I hadn't driven in about a year due to taking a break after I had failed twice before. My confidence was extremely low and my driving skills were terrible. John was very professional, thorough and took time to examine all my bad driving habits and made sure… Read Full Review

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★★★★★

“I learned to drive with Jenny from Surepass. She is...”

Written on: 09/11/2009

I learned to drive with Jenny from Surepass. She is very knowlegable, patient and has a wicked sense of humor. The lessons were tailored to my individual needs and I passed in under 3 months on my first attempt. I dont know about other instructors from Surepass but would reccomend Jenny to all my friends… Read Full Review

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★★★★★

“My instructor was fantastic, I moved to Surepass...”

Written on: 29/09/2009

My instructor was fantastic, I moved to Surepass because my instructor was always late and never gave me a full hour. My Surepass instructor always arrived on time, gave me a full hour and loaned me a DVD to help me with my driving, I had 25 hours altogether and passed first time. The prices are very good I must have saved almost £100 by changing from my old instructor who was rubbish to my instructor from Surepass who was brill… Read Full Review

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★★★★★

“I would definitely recommend Surepass Driving...”

Written on: 23/06/2009 by Karina888 (1 review written)

I would definitely recommend Surepass Driving School.Great value for money! My instructor, was very professional ,never turned up late for a lesson ,car was spotless and pleasure to drive. At first my husband taught me to drive, but I was concerned about getting his bad driving habits and needed somebody professional to get me through my test- well Surepass was exactly what i needed! Recommend!!… Read Full Review

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★★★★★

“If you want cheap, relaxed lessons in which you learn...”

Written on: 05/01/2009

If you want cheap, relaxed lessons in which you learn loads I would defanatley recommend Surepass Driving School. Really good instructor, really relaxed and calm I would definitely recommend!… Read Full Review

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★★★★★

“Quality service with cheap lessons! Surepass is a...”

Written on: 14/10/2008

Quality service with cheap lessons! Surepass is a quality service based in manchester but spread across the UK, all comments and complaints are taken with utmost importancy, they welcome contructive criticism, and will do everything they can to help you out… Read Full Review

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★★★★★

“Over all, I would recommend this Surepass Driving...”

Written on: 04/05/2008

Over all, I would recommend this Surepass Driving School to everyone, and they are very good, less expensive, and they will aim for you to pass first time… Read Full Review

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