ResortHoppa.com www.resorthoppa.com Reviews

★★★★☆
3.8 / 5
75.0% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“I was travelling alone and feeling a little...”

Written on: 17/06/2013 by Judith1940 (1 review written)

I was travelling alone and feeling a little apprehensive, however I did'nt need to worry.On leaving the airport I quickly found resort hopper and with no fuss they transported me safely and quickly to my destination without any fuss thanks again (read more)

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★★★★☆

“Efficient, professional.staff pleasant”

Written on: 17/06/2013

Efficient, professional.staff pleasant (read more)

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★★★★★

“Really First Class”

Written on: 17/06/2013 by Stephen1234 (1 review written)

Excellent service seven of us met at Tenerife South and taken in a wonderfully clean smart vehicle to Costa Adeje, and collected on time for our return trip to the airport a week later, really first class service all round well done (read more)

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★★☆☆☆

“Felt misled”

Written on: 17/06/2013 by lozzabuckley

I booked a transfer with resort hoppa and it said that i had booked a 'shuttle transfer'. When I left the airport it was a coach which i was not happy about as i expected a small shuttle bus. I then sat on the coach and had to wait one hour and a half before we got on our way. I was fuming and tried to speak to the driver who just said that he didn't speak english. I don't feel that I got what I paid for and I wouldn't book through them again! (read more)

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★★☆☆☆

“Customer Services ignored our request.”

Written on: 17/06/2013 by ASHEARS

Having arrived in Tenerife on 31st May and had a satisfactory transfer to our resort,I found that I had put the wrong date for our return journey, the 13th instead of the 14th. After contacting the local coach company to be told that any changes should come from resorthoppa, I emailed customer services on the 1st June. I received the standard acknowledgement that stated that they would respond within 72 hours. This they did telling me that I could change my dates by going into VIEW MY... (read more)

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★★★★★

“good, no nonsense transfer”

Written on: 17/06/2013 by patrho (1 review written)

there was a 30 minute delay at airport pick up but due to inforeseen circumstances- driver had a puncture .Collected promptly for return journey- drivers polite and helpful. (read more)

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★★★★☆

“Effortless transfers”

Written on: 16/06/2013

Arriving at Lisbon airport, we left the arrivals hall to be greeted by a smiling face, with a notice, bearing my name in large letters. This is a good start I thought. Our driver led us to the waiting vehicle, a 7-seater Mercedes 'people carrier' a most comfortable ride! Given it was afternoon rush hour, our journey, with an estimated time of 40 minutes, took slightly over the hour, but we were able to relax, and enjoy looking at a number of sights on the way, pointed out to us by our... (read more)

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★★★★★

“Excellent Service, no complaints”

Written on: 16/06/2013 by somerset2013

Palma to Cala D'or, at the airport waited about 20 minutes for another couple to arrive to be taken to same hotel as us. Return journey was on time, straight to the airport no hassle at all, would use them again. (read more)

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★★★★★

“Transfer from Palma Airport to Santa Ponsa”

Written on: 16/06/2013 by Dodds70 (1 review written)

Easily found Resorthoppa desk at airport, staff pleasant and helpful, no delay in meeting our very pleasant driver, very comfortable transfer vehicle and we were at our hotel in 30 minutes, the holiday company transfer was estimated at 1 hour 45 minutes. Our return transfer was equally as good and we were picked up on time. Wouldn't hesitate to use this company again. (read more)

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★★★★★

“The way best way to transfer from airport to accomadation”

Written on: 16/06/2013

This works great the reception is by the exit door just before you leave the airport, all staff very helpfull and polite They dropped us off 50 ft from our villa. Our pick up on the return trip was at 5.30 am we came out of our villa at 5.20 and the transport was waiting for us. Would recommend using this company to everyone. Great job. (read more)

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★★★★★

“Transfer from Dalaman to Marmaris”

Written on: 15/06/2013 by DerekBendall

Nice coach contracted by RH to third party, easy to find, helpful driver and well driven, departed soon after arrival procedures completed. Arrived at destination without any hunting around. Have recommended this service to several yottie colleagues as reliable and value for money. (read more)

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★☆☆☆☆

“Never again ”

Written on: 15/06/2013

This was a total waste of time ! I arrived at Malaga airport , went to to kiosk I was told to via the e mail and when I got there the kiosk was closed , there was a queue a mile long of people waiting , I could not / did not have time to wait there because I had arrange to meet my daughter who had arrived on a different flight ( she lives in Spain ) outside the building . I went out to find her and was not allowed back in through the entrance I went out of . I ended up having to get a taxi .... (read more)

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★★★★★

“Costa brava transfer malgrat de mar”

Written on: 14/06/2013

We travelled from Girona airport in June to malgrat de mar and neither my partner or I had visited either place so we were nervous about the transfer. It was the first time we'd booked privately and it was so easy. We arrived and were greeted by a rep and directed onto a bus. We were dropped off directly at our hotel and picked up from the same spot on time! To confirm the pick up we gave a quick call on the information provided and everything went very smoothly. I have no hesitation in... (read more)

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★★★★☆

“Would definitely recommend”

Written on: 14/06/2013 by extravelagent

Our transfer was Larnaca Airport/Pissouri & return. The taxi driver was waiting for us just before the arrivals hall but we missed him initally as our instructions were to go to the transfer desk! However, we found each other & he was very helpful. For the return journey we rang on the Monday morning to reconfirm our details & our taxi actually turned up early! We have had bad experiences in the past with other companies but were very pleased with the service provided by Resort Hoppa. ... (read more)

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★★★★★

“good value for money”

Written on: 14/06/2013 by nicky1960

First time with resort hoppa and have to say was very happy, no delays or hanging around, 15 minute cup of tea of tea stop was fine but not sure if I would like to do it in the early hours! Would deffo recommend, will use them again. (read more)

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★★★★★

“Palma-Puerto Pollensa-Palma”

Written on: 14/06/2013 by burnhead

Speedy transfer, two stops outward none on return (unlike last year) Very impressed. (read more)

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★★★☆☆

“transfer by Resorthoppa”

Written on: 14/06/2013 by jamie.woods

Used Resorthoppa recently from Palma to Sa Coma in Majorca, journey was fine no issues, however it would be good if when you are checking in at the desk they inform you of estimated depature time of your coach, it will enable you to go for a drink/snack/toilet break ect.. Waited over 50mins before depature which was not the problem just the lack of information about this J.Woods (read more)

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★★★★☆

“a simple transfer,”

Written on: 13/06/2013

we transferred from reina sofia airport to costa adeje on 24/6/13 no problem finding the office,had to wait about 10 mins for 1 other couple dropped them in los cristianos then straight to our hotel.for the return pickup a fax was sent to our hotel where and when they would pick us up collected on time 1 pick up in los cristianos all very straightforward (read more)

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★★☆☆☆

“Transfer Duration Greatly Exaggerated”

Written on: 13/06/2013 by nickinturkey

It was very easy finding where to go and which bus we should get on but the main gripe was the transfer was estimated to be 60mins but ended up over 2 hours. This was a factor in deciding where we went as the transfer on a previous holiday had been too long (although we were expecting it). Also our bus pulled up with no explanation given and we had to wait around for 10mins for another one (this was in the middle of the night and a little scary). This doesn't explain how it took so long... (read more)

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★★★★★

“They were there”

Written on: 13/06/2013

After a flight or getting up at the crack of dawn you really want your transport transfer to be on time. It was both ways with polite helpful drivers. Happy to use these again. (read more)

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★★★☆☆

“Good but slow.”

Written on: 13/06/2013

Great price and all the staff were friendly but We had to wait 1hr 10 mins to leave the airport. This really wouldn't have mattered if we had been given a departure time so we could have gone to the cafe for a drink, as it was we sat on a hot coach getting bored. Although they said the transfer would take 28mins, that does not include dropping off other travellers or traffic! The coach did arrive on time to pick up up though. As we were only going to santa ponsa (26miles) I think I would... (read more)

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★★★★★

“Faro airport to CPO, Albufeira - May 2013”

Written on: 12/06/2013 by bxcool (1 review written)

Having used Resorthoppa previously they were our first choice for this trip. Sally's mum and dad were with us this time and as both of them are not the steadiest or agile being disabled we opted for private taxi transfer. Upon arrival we had no problem finding the agent and when we explained that we had 2 walk aiders plus lots of luggage were directed to a minivan instead of a car. The driver could not be more helpful, assisting with all the gear and helping getting into the van. We were... (read more)

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★★★★☆

“Transfer from Arrecife to Costa Teguise, Lanzarote”

Written on: 12/06/2013 by FionaMcK7 (1 review written)

We had a great service for our transfer from the airport to our hotel in Costa Teguise. Desk in airport easy to find and staff helpful. Had to wait a little on the bus arriving but other than that no problems. Picked up on time on return journey and no hassle on arrival back at airport. Will definitely use Resorthoppa again, very reliable and good value for money. Thank you !! (read more)

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★★★★☆

“Great Service, recommended”

Written on: 12/06/2013 by EGlover (1 review written)

We chose the Speedy Shuttle service from Palma to Puerto Pollensa. The desk in Palma was easy to find and we were told that there were 6 other passengers that were on our flight travelling with us. We went to the mini bus and had to wait a while ( longer than the 30 minute wait that the speedy shuttle quotes) for the other passengers due to the fact that they had lost some luggage. We could have done without the driver chatting to some other young girls after all of us were on board... (read more)

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★★★★★

“The service was excellent to time and comforable. The...”

Written on: 12/06/2013

The service was excellent to time and comforable. The advice centre was so helpfull when advising of our collection time for the return trip Overall a really pleasant stress free time. (read more)

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★★★★★

“Transfer from Palma to Calas de Mallorca”

Written on: 11/06/2013 by Agnes72 (1 review written)

On arrival at the Resort Hoppa desk in Palma Airport we were greeted with British Reps so no hassle with a language barrier. Our transfer was dealt with immediately and luckily there was no que. Our transfer took just over an hour and it was very comfortable, no hassle and exactly what we needed. On our return we were collected at the time specified and there was only 1 other stop, it was great even with a double decker bus the transfer was just on an hour. The drivers were polite and... (read more)

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★★★★☆

“Good Transfer both ways”

Written on: 11/06/2013 by maddog1957 (1 review written)

On arrival at Palma Airport our transfer was ready and waiting for us, it took about a 1 Hour to Alcudia and dropped us off outside the Hotel, checked in online for our return, it said it would be there at 9.45 am and it arrived very much on time, with a 1 hour transfer back to the airport, well in time for our return flight. well worth the money. Would definitely book again. Thanks. (read more)

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★☆☆☆☆

“What a joke”

Written on: 11/06/2013 by seekanddestroy83 (1 review written)

Booked my transfer with resorthoppa a month before we were due to travel, all was good until two days before we were due to travel. I received an email telling me that Club La Costa is not in fuengirola but Mijas Costa and they wanted an additional £60 for our return transfer. When I called to query this I was told Club La Costa was "tehnically" Mijas Costa and not Fuengirola and that we could pay the £60, cancel and lose all our money or get dropped somewhere of our choice in... (read more)

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★★★★★

“Excellent Service and value for money”

Written on: 11/06/2013 by s8127011

Both the pick up from the airport and the return journey from the hotel were excellent. Easy to identify, great service, prompt, efficient and friendly. Would definately recommend and will use again at my first convenience! (read more)

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★★☆☆☆

“long wait”

Written on: 11/06/2013 by girlsontour12

arriving at Malaga airport i found my suitcase to be one of the first on the carousel, i located the Resorthoppa desk easily, following the instructions supplied upon booking, and was given instructions on how to locate the coach for the transfer............brilliant so far. After sitting on said coach for an hour and 20 minutes i wasn't quite so impressed, the actual transfer turned out to be 15 minutes from the airport! Had i have been told that the coach didn't depart for sometime, as we... (read more)

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★☆☆☆☆

“Very Disappointed”

Written on: 11/06/2013

We used Resort Hoppa for a trip to Vilamoura in early June, 1. Had to wait in a queue before a long walk to an old mini bus which the driver struggled to find. 2. On the way back the driver turned up late. (read more)

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★★★★★

“my perfect transfer ”

Written on: 11/06/2013 by FINISTRAT

hoppa transfers are the best even though you have to wait maybe up to an hour for another flight to arrive but its a joke when you have waited for the people on the later flight want to stop outside the coach to smoke showing no thought for the people on the coach who have been waiting for them i know this is not the driver or hoppas fault just rude people rant over lynn rainford (read more)

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★★★★☆

“GREAT SERVICE WHEREVER YOUR DESTINATION ”

Written on: 11/06/2013 by brucespringsteensmate (1 review written)

Having originally used Resorthoppa in Majorca when taxis from Palma to the east coast became prohibitively expensive,I've used them regularly since as the service is universally excellent.Ranging from taxis (Lanzarote),minibuses (Malaga) and to (Alicante for Benidorm),its a bargain method of getting to your holiday destination. The only negative is often a seemingly long wait for a coach to depart when additional flights' passengers are delayed or your flight arrives first,but Resorthoppa... (read more)

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★★★★☆

“change of hotel”

Written on: 11/06/2013

arrived at faro waited 20min for private taxi driver had to phoned to pick us up but the taxi was good journey fine.had to change hotel phoned company to arrange taxi for new hotel. the taxi arrived at the new hotel on time.great journey to airport. (read more)

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★★★★☆

“Efficient Pick up and Collection - would use again”

Written on: 11/06/2013 by richardbeamish (1 review written)

Having suffered the interminable wait and questionable service from Goldcar at Faro in the past, it was a pleasure to be met immediately at the airport and transport to our villa at Gale. The only hiccup was that the driver's instructions were not correct and we had to direct him from our recall of Google Streetmap and our own address list (I had printed maps the night before just in case). The return pick up was on time and efficient. Both drivers were friendly and the vehicles clean and... (read more)

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★★★★☆

“Private Transfer”

Written on: 11/06/2013 by alastairadam

Arrival in Paphos and transfer to hotel - perfect. Return transfer - taxi collected a n other guest. Hotel concierge called company who sent a second taxi. Second taxi arrived 25 minutes after allotted time. We still arrived a the airport in plenty of time but with a little bit of care this situation could easily have been avoided. Would still continue to use the service, (read more)

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★★★★★

“Private transfer”

Written on: 11/06/2013

No que on arrival at Dalaman airport & speedy journey straight to the hotel. However, the return pick up hadn't turned up at the arranged time, so after a phone call from the hotel receptionist we were told another car would be sent. We became concerned that it was getting tight for time but we made it and we were the very last two to check in ! This is the 4th time using Resort hoppa & despite the late pick up, we will book again. (read more)

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★★★★★

“Brill ”

Written on: 11/06/2013

Got to say tried many transfer company's very polite helpfull only 4drops as promised that was in cretr I'm going turkey in August so will be using them again keep up the good work (read more)

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★☆☆☆☆

“nightmare transfer 4 hours from landing to get to resort”

Written on: 10/06/2013

Booked a transfer from Crete Airport the flight from Glasgow took 4 hrs and then it took another 4 hours after landing to get to the resort with resort hoppa. Stood over an hour in line just to be told what bus to get on them another 40 mins on the bus before it left the car park everybody on the bus was complaining. Then it took 2hrs 30mins to get to our destination even though it said transfer time 50 mins. We were still in the line at the airport for the first hour. I have worked in the... (read more)

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★★★★☆

“Transfer to benidorm”

Written on: 10/06/2013 by Katy6599

3 rd time using resort hopper excellent service slight problem with return transfer no return time was left at reception so just phoned the number provided and was told pick up time . Always on time will be using again (read more)

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★★★★☆

“Transfer from Alicante to Benidorm (return)”

Written on: 10/06/2013

No problems at all. Spanish driver was helpful and transfers undertaken on time both ways. I travel to this area twice (at least) a year and will definately use this service again. (read more)

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★★★★★

“Best way to get from airport to resort”

Written on: 10/06/2013

I have used Resorthopper for many years to get me from Alicante Ariport to my apartment in Cala de Finestrat near Benidorm. I used to hire a car until Resorthopper started but haven't done so since. The service from the airport is very efficient, the pickup at the airport is easy to find, the wait on the bus is very reasonable, the longest I have waited is 30 minutes and always on the bus, never waiting for it. The transfer is quick and efficient - 40 minutes - I couldn't drive it any... (read more)

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★★★★☆

“Resort Hoppa Alinate Airport to Benidorm”

Written on: 10/06/2013 by AlanandTherese (1 review written)

Very quick transfer time compared to earlier in the year. I assume that more passengers arrived this montrh compared to January and our bus only had to drop off at 3 hotels whilst another bus would have covered other hotels in a different part of Benidorm. I woulduse Resort Hoppa again. (read more)

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★☆☆☆☆

“Don't believe the estimated transfer time!!!”

Written on: 10/06/2013

Our confirmation advised that we would be on route a maximum of 45 minutes from confirming with our representative and that our estimated transfer time was 27 minutes. We found our coach easily and within 10 minutes, the bus was full. The driver then sat with the engine running for an hour trying to figure out his route as he had so many drop offs. This was all done manually by writing lists and he was clearly exasperated. We were finally on our way half an hour longer than anticipated but... (read more)

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★★★★★

“fantastic service”

Written on: 10/06/2013

great service, mini bus was waiting for us at airport and driver was friendly. a fax was sent to my hotel arranging return pick up and mini bus was waiting for us on checkpou. great hasssel free service would fully reccomend resorthoppa. many thanks (read more)

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★☆☆☆☆

“Worst Transfer I have Ever Had”

Written on: 10/06/2013 by Terry0010 (1 review written)

On arrival at Faro Airport with a 2 year old baby we went to the transfer desk which was run by the local coach company Greenbus. We were told that the transfer was not ready due to them waiting for other guests. That was fine as the paperwork mentioned that we would have to wait 50 minutes maximum and the transfer to Praia da Rocha was 55 minutes. We sat in the airport for over 1 hour then they decided to put us on a transfer that went to another resort as our transfer bus had not... (read more)

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★★★★★

“great service”

Written on: 10/06/2013

great service, taxi was waiting on both occasions, drivers very helpful. Definately recommended, Also about 20% cheaper than just gettting a taxi on arrival. (read more)

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★★★☆☆

“Forgot to pick us up!”

Written on: 09/06/2013 by TKirby (1 review written)

Our transfer from the airport to our destination in Majorca, Cala D' Majorca went really smoothly. My family and I left the airport, the Resort Hoppa desk advised myself what transfer bus we was on and we was not waiting very long at the airport at all before we left for the hotel. The return pick up was not so great. Our collection was at 4.25am we had checked times the day before as you are requested to do. My family and I was up and waiting at 4.05am in case the transfer was early but... (read more)

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★★★★★

“Excellent service”

Written on: 09/06/2013

Having booked through resort hoppa for a private transfer , I can say it was far the best move,beats sitting waiting on a coach then having all the drop offs that takes an extra 2hrs. Reasonably priced ,mini bus to our selves ,15mins and your at your hotel. Our driver was excellent chatting all the way ,spoke very good English ,showed us some good resturants along the way.would recommend resorthoppa to all my friends and would def use again .thankyou for a wonderful service. (read more)

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★★★★☆

“Used them before and I'll use them again!”

Written on: 09/06/2013

Well worth the money for private taxi which took us from Faro to Prai da Rocha. Efficient pick up and friendly drivers. Punctual pick up on the return to the airport with no waiting around. Have already recommended Resorthoppa to family and friends. (read more)

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