Resort-Hoppa.com www.resorthoppa.com Reviews

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1.7 stars
Average rating for this product is: 1.7 out of 5

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Average Ratings for Resort-Hoppa.com www.resorthoppa.com

  • Suitability1.9 stars
  • Value for Money2.1 stars
  • Reviewer Ratings1.8 stars
  • Overall Rating1.8 stars

70 Reviews For Resort-Hoppa.com www.resorthoppa.com

  • Guest 6th Nov 2009

    Reviewer rating: 1 stars


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    Booked Resort Hoppa online, return journey Majorca Airport to Alcudia. Was only going for a 4 night break, taking my Mum with me. Arrived 18/09/09 at PMI Majorca, boarded coach quite quickly, thought this is good. After a two and a half hour journey, with stiff legs we arrived at our destination.
    On the 17/09/09 we hadn't received our confimation time for pick up. I rang the number they give you to call them, only to be told I was number 17 in the queue. After waiting some considerable time I hung up and went to the internet suite to log on and reconfirm. COMPUTER SAYS NO! did not recgonise my reconfirm number. As this was our last day, wasn't prepared to sit around trying to get in touch with such an incompetent company. Next day 18/09/09, sat at reception to see if anyone would come for us, they didn't.
    Had to take a taxi to airport at a cost of 75 euro. Whilst waiting to board the plane back to Belfast, got talking to an elderly couple who had been left stranded too, they had to take a taxi as well and were very distressed.
    Next day I called Resort Hoppa, who promised to look into this matter. As of yet they haven't bothered. Ive sent recorded delivery letters, made phone calls and they have completely ignored me. Resort Hoppa is a loathsome excuse for a Transfer company and I would advise anyone travelling abroad to give them a wide berth. Barbara, Belfast.

  • Guest 5th Nov 2009

    Reviewer rating: 1 stars


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    the worst transfer services ever,shuttle transfer from dalaman to marmaris is 6 hours.Horrible,fast drivers with playing loud wierd turkish music so far from traffic rules and no english speaking..

  • Guest 26th Oct 2009

    Reviewer rating: 4 stars


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    Arrived at Palma no problem resorthoppa waiting for us it took 1hour 50 min to get to hotel but was dropped outside .No text for return but when i asked at reception there was a note telling us when we would be picked up and we where picked up at that time .So we had no problem at all.

  • Guest 25th Oct 2009

    Reviewer rating: 1 stars


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    Will never book transfer with Resorthoppa again. The company representative welcomed us at Dalaman airport and that's the only good experience I had with Resorthoppa. Car was dirty, driver sloppy. That was the first impression and it was only getting worse! The driver was speeding, driving 120 in 50 km zone and looking everywhere just not on the road! True nightmare. He looked so tired that I was seriously afraid he'd fall asleep any moment. I've never been so scared in my life! I thought we wou ...

  • Guest 24th Oct 2009

    Reviewer rating: 1 stars


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    Arrived at Palma for what we thought - as stated on confirmation email - a 20 min journey to Magaluf - 2 hrs later we still on the bus dropping other people off ! Was told to expect a tx message to confirm pick up time for journey back to airport. No text !! Numerous phone calls - costing probably a small fortune at my expense - eventually being given our time. Another 2 hrs driving about - driver not quite sure where to go to pick up passengers. 4 hrs wasted out of our holiday - will never ...

  • Guest 23rd Oct 2009

    Reviewer rating: 1 stars


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    I hope I never have to deal with this company again.
    We were kept waiting over two hours after arriving at the airport before the bus departed and we were last to arrive at the pick-up point. We were repeatedly told 'another ten minutes'. Other passengers were kept waiting over two and a half hours.
    I tried to confirm pick-up for our return flight, only to be told the system was down. When I eventually got through I was given conflicting pick-up points. We arrived twenty minutes early at the pic ...

  • Guest 18th Oct 2009

    Reviewer rating: 2 stars


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    We stayed at the Botel Alcudiamar in Alcudia, Majorca in October 2009, the transfers from the airport to hotel went smoothly, however when I rang to reconfirm return journey, Resort Hoppa stated that we had to meet the coach at the taxi rank quite some distance away. it was only due to the kindness of the hotel receptionist using his own car to transport us and the luggage that avoided any problems,He did say he has this problem all the time with this company, It seems an odd state of affairs th ...

  • Guest 14th Oct 2009

    Reviewer rating: 1 stars


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    we had no choice but to use resorthoppa as this is who lowcostholidays use as their agents. WE DID WHAT WE WERE ASKED TO DO THAT WAS TEXT OUR FLIGHT DEATAILS AND DATE WE WERE GOING HOME TO THEM AND THEY WOULD TEXT BACK THE PICK UP TIME. They never did and we were sat at out hotel 90 minutes before take off waiting for them. we made several phone calls at our expence , and stressed out as they did not even bother to get in touch with us.
    they finally turned up and we were driven to the airport at ...

  • Guest 13th Oct 2009

    Reviewer rating: 1 stars


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    OCTOBER 2009 - Resort transfers with resorthopper.com

    Well unbelievable,we had the same situation with resorthopper as the guests who visited Alcudia in June. We were 3 adults who booked a return transfer between Palma and the resort of Sa Coma. Resorthopper were supposed to confirm our return travel by text 72 hours before our departure flight (which they didn't).I had to ring through to the customer services in the UK to arrange our pick up time to the airport. The transfer bus did not turn u ...

  • Guest 1st Oct 2009

    Reviewer rating: 4 stars


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    Our experiance using Resorthopper from Girona to Santa Susana.(Royal Sun Hotel)
    We found it took a long time for our drop off, due to going to other resorts and hotels. Oweing to our hotel being on the other side of a main road and train track the trouble was that from where they dropped us off we had to go up steps onto a bridge then down more steps to a ramp then up 20 steps to the hotel reception. While other transfer buses dropped clients off at the Hotel round the back where it was level. W ...

  • Guest 29th Sep 2009

    Reviewer rating: 4 stars


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    We used Resort Hoppa when arriving at Dalaman airport on 10/9/2009. HAd booked online in UK, and received clear directions in a confirmation e-mail. Resort Hoppa stand easy to find, the only one with a canopy. Staff pleasant and helfpul, drive loaded our bags. We were supposed to be collecting another couple, but they didn't show up, so we had a mimubus all to ourselves.
    On return journey, we had to meet at a newrby landmark (supermarket) as Resort Hoppa said they did not know our villa (alt ...

  • Guest 29th Sep 2009

    Reviewer rating: 3 stars


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    we arrived at palma airport on september the 21 , we had prebooked a tranafere with resothopper . we were sent to our mini bus which was minibus number 67 the time was around 12 pm , when we got to the bus there was no driver present , so we proceeded to put our luggage in the boot , w3hen the driver returned this seemed to annoy him very much , he told us to get off the bus and remove our luggage , which we did , after hwich he put it all back in the same place .we carried on with our journey ...

  • Guest 25th Sep 2009

    Reviewer rating: 1 stars


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    resort-hoppa left me behind, and i took a taxi to det to the airporti for my flight to eastmidlands

  • Guest 22nd Sep 2009

    Reviewer rating: 1 stars


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    Beware of this company!

    I booked return transfers to Alcudia, Mallorca for my friend and me in June. When it came to going home I was supposed to receive a text confirming our departure time, which I didn't. I then had to go out of my way to get to an internet cafe to confirm online. Despite doing this our coach never picked us up. I tried to phone the emergency line a number of times on my mobile and on a pay phone but it did not work. We waited an hour in total and had to pay 80 euros for a t ...

  • juneann 21st Sep 2009

    Reviewer rating: 1 stars


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    July 2009 Resort Hoppa Ruined our last day of holiday, hard to confirm but managed on the internet. They were supposed to pick us up 10.50am and still hadn't arrived by 11.30am. Phoned emergency number 3 times and was told they were on their way. Finaly at 12noon they advised us to get a taxi so they were not going to pick us up. I have e-mailed many conplaints to resort hoppa showing a copy of receipt of 35 euros taxi but they have no intention of refunding.
    What would have happened if I had no ...

  • jacky1960 20th Sep 2009

    Reviewer rating: 1 stars


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    as in other reviews dumped at the bottom of a bank,that was just the beginning of the resort hoppa nightmare, tha day before we were due to leave spent 15 euros trying to get return confirmation on the phone no luck so tried the internet kept telling me all day return information not available leave a mobile number and they would text me,waited till 5 oclock then started to really panic as we were due to leave 2oclock in the morning.luckily we found another shuttle service where the lady was rea ...

  • Guest 17th Sep 2009

    Reviewer rating: 1 stars


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    Resorthoppa Without directions just hand motions the driver practically threw us off the mini bus and let us walk a steep hill along with two elderly people whom we had to help with their baggage to the Hotel, reception staff said they can't understand why resorthoppa always do this as there is plenty of room for even a coach to manover and turn around (this happened in Ibiza too, same firm but I'd forgotten)I booked with this firm because they were the cheapest but realised on the last day ...

  • Guest 17th Sep 2009

    Reviewer rating: 2 stars


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    Resort-Hoppa have great prices and sufficient service, however the day before you are due to be picked up you have to either, phone, text or go on their website to find out what time you will be picked up. This was very inconvenient for us as we were trying to enjoy our holiday in Majorca however we were concerned that we would not receive confirmation of when to be ready for our pick up. We attempted the internet route of which we had to pay for the service in our hotel but you cannot get the ...

  • Guest 15th Sep 2009

    Reviewer rating: 1 stars


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    I recently used resorthoppa for a transfer from Palma airport, Majorca to Santa ponsa - a trip they estimate to be 45 minutes.

    Firstly, my original booking got cancelled - after a long wait I was told that they could not reinstate it I had to book again. One month later I still have not received a refund for the first booking.

    Then it got much worse: Chapter 1... Transfer to resort

    I was a little concerned that the website says they only transfer to 'recognised' resorts. I do not know how som ...

  • Guest 14th Sep 2009

    Reviewer rating: 1 stars


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    Don't ever use Resort-Hoppa as we did and are now around £30 out of pocket. I booked this transfer through lowcostholidays and paid £35 and it was a nightmare.The reconfirmation didn't work and I spent around 7 euros on the internet and I phoned about 4 times to be told I was 9th in the que. I spent £15 on my mobile waiting on them answering and then eventually used the hotel phone and was charged 5 euros. When they did answer they never new where we were staying as our apartme ...