Vivastreet, www.vivastreet.co.uk

They took my money, didnt put the ad up, apologised and offered me highlighting for a month. I said no can i have my money back please. They do not respond to any emails. PPlease someone tell me how i can go forward with this, where do i report them? I paid them just under £100. I want it back (read more)

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“Waste of time”

Written on: 05/06/2011 by huw140269 (3 reviews written)

If you like spending your time uploading pictures and thinking of an imaginative way to sell something and then for your advert not to be published or deleted for no reason then by all means use Vivastreet. Ive had my advert deleted for being in the wrong category when it was placed exactly where it should be and my account closed for posting multiple adverts when I only posted one. These are just two examples of difficulties Ive had with them. I have continued to use the site as its free... (read more)

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Vivastreetuk's Response to huw140269's Review

Written on: 01/06/2012

Hi Huw! We’re terribly sorry for your poor experience when using Vivastreet. We’re always doing our best to look at ways on how best we can improve our services and ensuring customer satisfaction is our top priority. We delete ads only if they violate our terms and conditions but if you feel that your ad was not offensive, then please get in touch and we’ll do our upmost to rectify this. We hope you can accept our apologies. As a sign of good will, we’d like to offer you some form of compensation. You can either email us on: team-uk@sitemail.vivastreet.com or head to our customer contact page here: http://www.vivastreet.co.uk/contact-us-c00, where you can fill out a form and we’ll call you back. Please mention “review centre”.

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