Written on: 12/11/2013 by SoBAD
They advertise low interest and other rubbish, but when it comes to repaying, you find out that you dont even repay the accumulated interest. You will never repay it unless you repay it in one go. And... The customer service is terrible. My records of calls were even deleted and i had no proof what i was told by the advisor before. They promise to send the letters, they never did. They completely ignore us. We talk about money, we are not playing at the playground. I had enought with... (read more)
Written on: 04/09/2010
Student Loans Company are a complete shambles. They lost financial evidence we sent them, wrote letters to the wrong parent asking for the wrong information, and refused to admit their errors until only four weeks before the start of term. The situation is still unresolved and despite now having sent them the information they requested THREE TIMES we are still no nearer getting things sorted out. Quite the worst customer support I have ever experienced. (read more)
Written on: 29/08/2010
I went to University in 2003 but had to for medical reasons leave after the 1st year. I cannot see how the Student Loan Company are getting away with charging interest on loans year on year on year. My original Loan (taken to pay towards accomodation costs) of £3000 now stands at nearly £4000 because of interest being added year on year. I have never yet earnt over the £15K threshold so never paid anything back. I have now started a family and only earn £10K p/y. Surely to Student Loan... (read more)
Written on: 05/01/2010
I have spent three days ringing Student Loans company which has cost me a fortune and I have not got through from 8 am to 8 pm at night! Why dont they tell you where you are in the queue or have an answering machine so you can have a call back (read more)
Written on: 24/10/2009 by cliffmatthews (1 review written)
Student Loans Company and its various arms such as Student Finance England has amended its web-site to make e-mail complaints difficult. There used to be a link, now there isn't. If you press the organisation they tell you it is firstname.lastname@example.org.
The on-line application system doesn't work in England if you have moved recently from Wales and have any records created there.
The site uses bright colours and simple links but takes you on a circular route if you want to... (read more)
Written on: 17/08/2009
I graduated from University in 2006 and borrowed just over £10,000. They have put an interest of £2662 in a space of 3 years. I don't really see this as being 'virtually interest free' and HM customs and revenue think a repayment of £133 a year is a substantial amount to pay off your student loan. It seems pathetic that the basic repayment does not even cover the interest a year. This Student Loans Company seem to be making a mint from the poor students! (read more)
Written on: 23/05/2009 by mdm
no communication from Student Loans Company - they took years to take my money and now wont stop!!!!!!!! even though they have had it all back plus more - £813 more!!! and i work so the useless hours to spek wth them are totally rubbish. not even email facility to explain my point!!! (read more)
Written on: 06/10/2008 by Caddo (1 review written)
A student loan is an easy, low-interest way to fund your studies.
Interest rates on student loans are much lower than average loans and do not need to be paid You until the April after you ' ve finished your course, and even then until you are earning over a set minimum threshold, currently set at £15 000. Make sure you fully understand what you're signing up to by visiting a site which has loads of easy to understand guides to student loans. (read more)
Written on: 18/08/2006 by Nikeam (1 review written)
The Student Loan Company provide for some funds for study, otherwise you're on your own.
Despite recent partial relaxation (previously 55 years old cut-off), still might not be right for the 59 year old mature student, 3 or 4 year degree course and you're back on your own after 60. This, despite Government encouragement to work until 70+, and for males, no State Pension until 65. Distinct lack of continuity based on NOT spending money.
Good job I was frugal and saved before being prematurely... (read more)
Written on: 20/01/2004 by Boo boo bee doo (3 reviews written)
Student loans are rubbish!!!!!!!!!!!!!
But you have to get one unless you are rich. The interest rate is low and you don't have to pay it back untill you are earning x amount per year, but most of it is cruelly taken away by the mysterious keeper of the ale and whats left has to pay for tution fees, solid food and shelter. Plus they don't send you any statements and start to take the money straight from your pay packet without notifying you, just when you were trying to save up for a... (read more)
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