Thomas Cook Travellers Cheques Reviews

Thomas Cook Travellers Cheques
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★☆☆☆☆
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“I LOST 3000 EUROS”

Written on: 31/08/2012

I lost 3000 Euros, I was told we except Tohomas cook Travellers cheques her in Germany ,and than after I signed cheques I was told " o so so sorry , we do not except Thomas Cook T C her in Germany ,only UK excepts, " When I Arived in U K no one excepted my signed AND unsigned cheques, I Lost R 3000.00 Euros DO NEVER bay THOMAS COOK,T C ,and if you have some GOOD LUCK TO YOU (read more)

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★☆☆☆☆
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“stranded in Spain with wife and 4 children for 3weeks .”

Written on: 12/08/2012 by jim14343

Robbed first night we arrived thomas cook refused to honour the insurance slip ,firstly citeing I had sworn at the rep in theU.K. office then using the feeble excuse in the DOT hearing that as I was a market trader they thought I may have lost them in a casino ,I wouldn't have them for free,it took the DOT and a 2 year slog to get reimbursed,they aren't worth the paper they are written on . (read more)

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★☆☆☆☆
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“Travelers cheques returned”

Written on: 07/11/2011 by vissera

I have submitted the Thomas Cook travelers chech at the Hilton only to be returned and my Credit card invoiced. I was trying to find someone to deal with this but it seems to be impossible. So thats approx R14000 down the drain A (read more)

Dayu's Response to vissera's Review

Written on: 23/12/2011

I faced the same dilemma, having found no bank or trvelex agent that would cash my Thomas Cooke's cheques. Please advice as to where and how I can make a transaction , by printing a global list of bank/agencies.

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★★★★★
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“If you have experienced an unusual difficulty in the...”

Written on: 17/11/2010 by Travelex CSR (1 review written)

If you have experienced an unusual difficulty in the acceptance of Travelex, Thomas Cook MasterCard or Visa Interpayment cheques then these can be sent directly to Travelex for reimbursement. Similarly, if you are in possession of Travelex, Thomas Cook MasterCard or Visa Interpayment cheques purchased by a deceased customer, the items can be refunded by sending the items directly to Travelex. Further details are available here: www.travelex.co.uk/uk/personal/TC_visamcard.aspx (read more)

Voepel123's Response to Travelex CSR's Review

Written on: 26/08/2012

Wher in Germany ( Bonn) can I exchange your traveler Cheques

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★☆☆☆☆
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“I sugest you think very carefully about buying...”

Written on: 08/09/2010

I sugest you think very carefully about buying travellers cheques from Thomas Cook branches or elsewhere. Ours are in sterling.
You may believe that there are no expiry dates on travellers cheques having purchased some. This is not the case. Our cheques were refused for a refund at the Thomas Cook branch from which they were purchased, being 'the old type'and also could not be used to purchase euro. This is despite a sign on the counter window which says that they do take back travellers... (read more)

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★☆☆☆☆
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“I have 350 euros in Thomas Cook travellers cheques....”

Written on: 26/11/2009

I have 350 euros in Thomas Cook travellers cheques. Went to the local office to cash them for euros. They offered me 285 euros!!! They say on the wallet "we'll buy back any left over travellers cheques commission free". How can they get away with that? (read more)

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★☆☆☆☆
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“I purchased travellers cheques from Thomas Cook in US...”

Written on: 11/08/2009

I purchased travellers cheques from Thomas Cook in US $ during the purchase and general chat between myself, my wife and the cashier I was assured that Thomas Cook would buy any left over on our return (we at this time assumed the same rate at which we purchased $1.54 to £1) we returned with $1200.A couple of months later we booked a holiday to main land Europe we decided to attend at the same branch in possesion of our cheques and reciept cash them in and repurchase Euro,s. What a con they... (read more)

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★☆☆☆☆
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“I would be very wary of ever using Thomas Cook...”

Written on: 15/07/2009

I would be very wary of ever using Thomas Cook travellers cheques again based on a recent experience while on holiday in Turkey. My cheques were lost / stolen on the morning I arrived and it proved very difficult to cancel the cheques, partly because the wrong numbers were printed on my receipt, and it proved totally impossible to obtain replacements. The only offer I received was for a partial refund to be sent to my home address within 30 days. I'm still waiting!!!!!!!!!! (read more)

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