Have a picture of Mundys Lettings Department?, please send it to us.
| Value for Money | 0/10 |
|---|---|
| Overall rating | 0/10 |
Full review by
samc1987
on 24th Apr 2008
User Rating : 0
Respect :
0
Good Points: 1. Did not pressure me into letting while viewing the property.
Bad Points: 1. Could not arrange a viewing when given a weeks notice.2. Fail to return phone calls3.Rude to prospective customers4. Minimal attempt to contact landlady even when I was stood there stating I would like to apply to rent the property!!!
General comments: After over a weeks wait to view a property Mundys was showing I decided I would like to apply to let it.After making four phone calls to make an offer on a property and having not one of them returned, I finally decided to visit their Lincoln branch. On arrival a receptionist on the lettings department was rude and her customer service was shocking, she barley bothered to look up when I was talking to her and she just carried on with her paper work, she offered no apology just an excuse to as why I had not received a call back.Considering I had gone in to make an offer on a property she made no effort to help me out. Just a simple 'oh we had left a message with the landlady last Friday (nearly a week ago)'With the extortionate admin charges that they charge a prospective customer I would at least expect a simple 'Sorry about that we did leave a message, but I will try to give her a quick call now'
samc1987's review and ratings | 229 words
Would you like to see a review that's not being listed?
