Perfect Glazing www.perfectglazingscotland.com Reviews
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Was previously named Perfect Glazing Glasgow www.perfectglazing.co.uk
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Latest Reviews
★★★★★
“I would recommend Perfect Glazing to anyone 1st class .”
Written on: 30/04/2013 by PaddyCurran (1 review written)
From the moment the salesman left I knew that I had made the right decision, he was easy to deal with not at all pushy, I told him what I wanted, gave him a price to beat, he not only beat the price but gave me upgrade to triple glazing and I can't believe the difference this makes. 4 weeks after the visit I have had my windows fitted and I can say that Ronnie came in a did a 1st lass job neat, tidy great finish and all done with the minimal amount of disruption. I would have no hesitation... (read more)
★★★★★
“perfect quality and great workmanship”
Written on: 02/08/2012 by jarvie
Had 5 windows and a door fitted on 1-8-12 and have nothin but praise for the 3 brother team of fitters, worked non stop and cleaned up after themselves and did a quality job . Would have no hesitation in recommending this company to anyone. The windows and door are lovely,they even fitted a cat flap which was the hardest part of the job. praise where praise is deserved (read more)
★★★★★
“Perfect Windows”
Written on: 19/07/2012 by MargaretMills
Had two bow windows, a bathroom window and a bedroom window fitted. Also brickwork for garage conversion. Really happy with windows and all work carried out. The whole experience was fantastic from initial phone call to completion. Price great, all personnel fantastic. They really know about customer service and value for money. Would recommend to everyone. (read more)
★★★★★
“Good customer service”
Written on: 20/06/2012
My conservatory was completed in September. I felt a draught from the roof and the guys came out to check it within two weeks . I'm very pleased with all dealings with perfect glazing. Would recommend to anyone. (read more)
★★★★★
“perfect job”
Written on: 29/03/2012
we recently had our conservatory installed by perfect glazing and we were a bit concerned as their price was lower than any body else but i have to admit it is a perfect job. From start to finish we were inform all the way along and we have no problem recommending them to any friends of family. Mr & Mrs Richardson (read more)
★☆☆☆☆
“wont do repairs or return calls”
Written on: 21/03/2012
got them to fit six windows and a door aug 2010 hoppers were wrong on main living room window was assured they would be changed the following week 7 months later 19 phone calls 3 EMAILS they were finally changed april 2011. Now main front window seal has broken jan 2012 6 phone calls 2 months later still trying to get it repaired, window fitters are self employed and dont actually work for company so there o.k. but company its self terrible (read more)
Guest's Comment
Written on: 03/05/2012
I know the feeling. Had exactly the same problems. I had an email from Fife council in January this year as they are investigating them. Enough said.
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Jmck's Comment
Written on: 02/02/2013
I was contacted by Fife council last year as they are investigating Perfect Glazing. Ask yourself the question why change from Perfect Glazing Scotland to Perfect Glazing Glasgow then add or take away LTD. Thats a company that dodging someone or something. My windows and doors have only been in for three years and the only way i Managed to get them out to do repairs is by contacting the judge in the Sunday Mail. (That was two years ago) Now I've got another 5 failed units, so called (name removed) and threatened the papers again. He said we spend millions on advertising in these papers, they will not compromise this and write bad press about us. Additionally, we pay for the editors ect to have VIP boxes at Celtic Park, your wasting your time. (02.02.2013)
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★★★★★
“glad I did this. ”
Written on: 21/03/2012 by rutherglengal
I have just had my new sunroom fitted from this company and I am absolutely delighted. I never ever write reviews but I am so pleased that I can't stop telling people. I don't know how good or how bad other companies are and I am not technical in any way but All I know is that this job went really smoothly from start to finish and I think the price was very good indeed. I am happy to supply my email address and am even willing to send pics or let people visit. I can't wait to have my new... (read more)
★★★★★
“windows & door”
Written on: 07/03/2012 by borthwick10 (1 review written)
We had 6 large windows & 1 door fitted on 7/9/2011,the two fitters were excellent from start to finish.we live in a townhouse,so windows were all high up on second floor,quite a task.would highly recommend this company.I would now like a new kitchen & perhaps go to the same company for one. (read more)
Stewarty2013's Response to borthwick10's Review
Written on: 22/04/2013
We are planning to use this company. Can you tell me if you have had any problems with you windows
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★★★★★
“windows installation”
Written on: 17/06/2011
i recently decided to have my windows & doors replaced. after having few sales guys in i was baffled with different prices and all double glazing talks until i saw perfect glazing add in national paper and ti my surprise they were very efficint from sales to installation.their 44mm triple glazing was very much as good as other company where we were told no body else can do 44mm triple glazing except this particular company ...well Perfect Glazing proved them wrong. Emma Cooley (read more)
Scodark's Comment
Written on: 26/10/2011
Emma, wait till the units pop and mist up, then you call them up and get fobbed off for a few months then they tell you that your guarantee is null & void as they have changes name (again). I do hope you don't face that but I have seen this first hand and so you could live to regret giving them a positive review! They should be shut down for their activities, ripped my pensioner inlaws off with their nonsense, they've had to have Advanced go and replace all of the glass unit in their conservatory including the glass roof which was built by Perfect in May 2010 and went wrong before the end of that year - at a cost of £2K. Wouldn't touch 'em with a barge pole -AVOID!!!
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★★★★★
“My perfect experience”
Written on: 03/06/2011
Nothings perfect in life but my experience with my new conservatory was as close as it gets. I was a bit worried as the price left by their salesman was a good bit lower than the others but on a visit to their factory i found out that they actually toughened their own glass which is the reason why I got a free glass roof and why my price was so good. My planning application was dealt with and I didnt need to do any paperwork and they built the base and the white plasticy bits (I am not sure... (read more)
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Showing 1 - 10 of 25 Reviews
★★★★★
“garden room”
Written on: 26/05/2011
we recently had our sunroom built by perfect glazing and apart from small niggly bit every thing went very smooth. they even slab round the sunroom free of charge.i certainly recommend this company. (read more)
★★★★☆
“i had conservatory installed by perfect glazing back...”
Written on: 12/05/2011
i had conservatory installed by perfect glazing back in 2006, and recently had problem with glazed units on the roof. three panel were misted up. i called them and with in 2 weeks it was replaced.very good service
john mccabe
(read more)
Mrsmk's Comment
Written on: 17/05/2011
this doesn't sound true!
<br/>i had double glazing done in 2009 and after having 2 units failed first, i expected perfect glazing to fix my windows.
<br/>i couldn't have been more wrong.
<br/>how come they fix yours and not mine???
<br/>
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Guest's Comment
Written on: 18/09/2011
I agree with Mrsmk, Perfect conned my mum in law in Bathgate. Just wait until your unit seals start to blow, and they will, then they'll tell you that the firm is not the same one that sold you the conservatory so you're guarantee is no longer valid = up a creek without a paddle!!
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Guest's Comment
Written on: 22/09/2011
I was just thinking the same thing. I got double glazing done by Perfect Glazing (glasgow) 2 years a go. condensation has started to appear in one of the lounge windows. I phoned to explain this to the company and informed my guarantee no longer valid as it was now Perfect Glazing (scotland). I would therefore have to pay to get it replaced. How can this be right? I have emailed trading standards and awaiting their reply.
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★☆☆☆☆
“I had 20 windows fitted by Perfect Glazing in August...”
Written on: 18/04/2011
I had 20 windows fitted by Perfect Glazing in August 2009. In February this year I found that 2 sealed units had failed. I contacted Perfect Glazing who stated that they would replace these units within 3 weeks. After about 2 weeks another failed unit was discovered. Again I contacted Perfect glazing who stated that the 2 failed units originally reported were ready but they would manufacture the third and replace altogether. After 6 weeks no contact from Perfect Glazing. I contacted them for... (read more)
Guest's Comment
Written on: 21/06/2011
i believe this company is being investigated
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Guest's Comment
Written on: 18/09/2011
Exactly what happened to my inlaws' conservatory - to the letter i.e. failing glazed units, asian owner Rose said that it will get fixed but then one day claims not to know who mu mum in law is despite receeiving calls and promising to fix the problem for months!! Then the firm changes it's name overnight (one word in the name i.e. Glasgow becoming Scotland - hence your warranty is null and void - what a nonsense, same firm, premises, directors - I hope Trading Standards nail these con artists to a cross for their sins! Clearly the people at Perfect cannot make double glazed units so if you don't want the stress of being ripped off, go elsewhere - believe me. My mum in law has just retired and this debacle has caused her a lot of grief and hassle.
Having had a few triple glazed units installed in January at my house, I've arranged for that firm (East Kilbride based, also do solar panles - excellent product) to replace all of the glazed units to bring an end to the heartache. AVOID PERFECT GLAZING - YOU HAVE BEEN WARNED!
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Guest's Comment
Written on: 20/09/2011
I had six windows installed by perfect glazing glasgow in 2009 and they are that bad they should be condemed. Also my gaurantee is now null and void as now called Perfect glazing scotland I believe the company has changed their name a number of times. The company do not give a damm who they rip off stay well clear, it is shocking they are allowed to still trade.
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Guest's Comment
Written on: 18/11/2011
I totally agree very bad company to deal with, i had my triple glazing installed in feb and problems after the first week, Still trying to dispute this at the moment. DO NOT GO NEAR THIS COMPANY, ANYBODY.
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Guest's Comment
Written on: 07/12/2011
i to had my full house done windows do not seal right bathroom window cracked after 1 year wind blows through window and frame have been told would come 6 times now everytime they dont show no phone call the owner rose who you speak to can be very un help full i do not recommend very poor standred.
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Janeturner's Comment
Written on: 20/01/2012
On Thursday 10th December 2009 I had windows installed by Perfect Glazing. Main concern was saftey glass was not installed and water coming in . After several attempts and months later to get them to fix the problem they came out and changed the glass but I was still getting water coming in which they put down to condensation. I finally had to get a independent report done which stated that the windows where not meaured right in the first place and cheap materials had been used . I presented this information to Perfect Glazing who still did nothing. It has took me till 2012 to have my day in court which I won but because they have changed their name yet again they will get away with ripping people off. I would stay well clear from this company but watch out Perfect what you called now Perfect Glazing Scotland next month Perfect Glazing Lets thing of a name there's been that many.
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Guest's Comment
Written on: 18/04/2012
dont even think about this company, the girl on the phone told me they would would like nothing better than to be on watchdog, after only wanting my misted units replaced.dont part with your cash.
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★★★★☆
“we had 6 windows installed last month, what a big...”
Written on: 09/03/2011
we had 6 windows installed last month, what a big difference with Perfect Glazing triple glazing. the house is very warm and a big noise reduction. their price was very competitive and we are glad choosing Perfect Glazing. (read more)
★★★★☆
“I had my garage converted by perfect glazing last...”
Written on: 08/03/2011
I had my garage converted by perfect glazing last month. it took then 5 working days and they completed to local authority standard. they were very competitve for price and also standard of work was very good.
E.Dornan
(read more)
★★★★☆
“i recently had a conservatory installed by Perfect...”
Written on: 03/03/2011
i recently had a conservatory installed by Perfect Glazing and i have to admit from start to finish everything was perfect. they even went out of their way to source the exact matching brick from england. i will certainly recommend them both for cost & installation.
sedi
(read more)
★★★★☆
“i had recently had 11 windows and french doors fitted...”
Written on: 28/02/2011
i had recently had 11 windows and french doors fitted by perfect glazing. from start to finish it was hassel free. it was the best quote we got(price wise). the fitters were great and we even had our side of windows plastered free of charge. we have no hesitation to recommend this company (read more)
★☆☆☆☆
“We had eight windows installed by this company, the...”
Written on: 24/02/2011
We had eight windows installed by this company, the window fitters done a great job. We had a small problem not with the windows, we found that
the customer service department where awful and very rude and refused to communicate with us over a simple matter odf requesting a proper receipt
Would not recomend this company to anyone
J Hunter
(read more)
Samantha Smith's Comment
Written on: 03/03/2011
I found this review very helpful because i wouldnt use perfect glazing. There are many other good scottish companies who offer a great customer service.
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★★☆☆☆
“ We have no problems with the windows completed on...”
Written on: 22/02/2011
We have no problems with the windows completed on time in December 2010. The fitters did a good job and cleaned up after them. They were subcontractors, not employees.
But the after sale customer service is extremely poor. I was merely asking for a proper receipt the lady refused to help, accused us of abusing her earlier, possibly got miixed up with some other customers and even insisted on a letter of apology. I phoned the next day to speak to the manager, he blackmailed me to take out...
(read more)
Perfectglazing's Comment
Written on: 23/02/2011
this is absolute load of nonsense. this customer called our office and verbally abused our staff and since it was racially motivated abuse this has been reported to police
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Akoub's Comment
Written on: 28/02/2011
I think the customer is right, they are an awful company to deal with they don't know how to deal with customers.
<br/>
<br/>The staff have no idea that customers can take things further with Trading Standards. They think they can hang up on customers and not return phone calls to customers. The owner does not know how to deal with customers.
<br/>
<br/>I have already advised friend and family not to use this company.
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Joywise120's Comment
Written on: 01/03/2011
Instead of resolving the matter with the customer the company has chosen to continue to be arrogant and turned against their own customers with accusations and threats. They should learn that customers should always be treated with respect. Absolute rubbish about racial abuse. How can they expect customers to review them positively when they made no effort to appease them or offer any form of assistance. They have also failed to recognise the power of word of mouth. We should put in our honest opinions on tweeter and let everyone know how unreliable they are on after sale service.
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★★★★★
“Just had my conservatory fitted from Perfect glazing...”
Written on: 15/02/2011
Just had my conservatory fitted from Perfect glazing and I am very happy. We hit a problem with the weather and an old drain that wasnt on any plans and the job was much bigger than expected. I explained to perfect glazing that I need the job done before mid february as i had arranged for my wifes parents to come over from the united states to stay with us as a surprise and they put an extra team on the job and finished it on time. I am happy to give out my name and address to anyone who... (read more)
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Showing 11 - 20 of 25 Reviews
★☆☆☆☆
“i had 8 windows and 1 door fitted in april 2009. after...”
Written on: 13/01/2011
i had 8 windows and 1 door fitted in april 2009. after 14 months i realised that in the upstairs 2 bedroom windows the seal had broken and you couldnt see outside properly, you would think it was raining, condensation all the time.
i dont know how many times i phoned them, first i was told they would fix it but they were busy at the moment and asked me to wait a while which i agreed.
unfortunately after few weeks when i phoned i was told somebody would phone me but nobody did.
i wrote...
(read more)
Perfectglazing's Comment
Written on: 24/02/2011
after sending engineer to this property it was established that it is condensation which has nothing to do with the windows but it is to do with humidity within the room. Customers are quick to complain regarding some thing that has nothing to do with the company. Maybe this customer will write a letter of oppologies....no it never happens
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Mrsmk's Comment
Written on: 25/02/2011
you never sent an engineer!
<br/>you told me that i had to pay for repairs!
<br/>i have guarantee!
<br/>its a shame really. you dont look after your customers, you just take the money and when there are problems you dissapear!
<br/>and you didnt want customers to read my review. i wonder why!
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Joywise120's Comment
Written on: 01/03/2011
You are right, do not expect any decent aftersale support. We just had a very bad experience with them. I was just asking them to issue us a proper receipt having purchased from them thousands of pounds in fixing our windows and they gave me such a hard time. They are unreasonable and unprofessional and anyhow make up stories and accusations to say you are at fault. They can even think customers should write them letters of apology and even threaten to call the police over your honest reviews. Absolute nonsense! Will never recommend anyone to this company.
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★★★★☆
“we have recently replaced our windows through Perfect...”
Written on: 01/12/2010
we have recently replaced our windows through Perfect Glazing and i have to admit that the job was first class . we had several quotes but we opted for this company . when the salesman came, he was very honest and gave us their best price first. we will certainly recommend them.
John Muir
Simshill, Glasgow
(read more)
★☆☆☆☆
“I've had unbelievable problems with these 'Perfect...”
Written on: 04/10/2010
I've had unbelievable problems with these 'Perfect Glazing. To top it all off I had the inspector round for the Building Warrant today - its been refused. They actually just ran the downpipe into the ground - no drainage, no soakaway. Unbelievable (read more)
★★★★☆
“I had Perfect glazing put in 9 windows 4 doors. The...”
Written on: 08/04/2010
I had Perfect glazing put in 9 windows 4 doors. The windows are great the doors are ok. They came when they said they would, the boys did a fine job. They were about £2000 cheaper than local firms. The salesman was very nice and helpful John Keys. They were very easy to get hold off by e-mail or phone. (read more)
★★★★★
“After looking for quotes from several double glazings...”
Written on: 19/01/2010
After looking for quotes from several double glazings companies , i settled for perfect glazing and i have to admit the product was first class and installation was very good. i certainly recommend this company to friends.
mark pettigrew
(read more)
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Guest's Comment
Written on: 10/04/2012
Having exactly the same problem ourselves. Everybody seems to be unavailable when you call and unable to return e-mails.