TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.7 / 5
71.7% of users recommend this
? Ask our helpful community of experts about this product or company
TravelUp www.travelup.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Very good service the attention to my requirements was...”

Written on: 18/09/2014 by Mahaboob (1 review written)

I found your service first class and I would recommend it to my friends and family. I would also like to thank the adviser for his patience and all the practical help he gave me… Read Full Review

Report this review
★★★★★

“Very very satisfied”

Written on: 18/09/2014 by Schwartzbf177 (1 review written)

The employee in your company are very patient and are very helpful. They can withstand my poor English and do their best to help me to solve the problem I faced. Due to the pilot strike, I need to change the plan and the flight. In all, I am very satisfied with your service. If needed I will book tickets through you next time and I definitely will recommend your company to my friends. Actually it's my second time to book tickets from your company. Thank you very much… Read Full Review

Report this review
★★★★★

“Complimenting staff at travel up”

Written on: 18/09/2014 by 425Harvey (1 review written)

I needed to change the date of my flight and asked your staff for help. I have noticed that they have dealt with my query efficiently and professionally. Though my problem, which was caused by me, was not solved, I am still happy the way the matter was handled. I don't know how it compares with other agents, but the final penalty I was expected to pay to change the travelling dates was too high, although I was told it will be £75 with some additional cost. But, in my view, to raise it to… Read Full Review

Report this review
★★★★★

“Excellent response.. Total satisfaction... ”

Written on: 17/09/2014 by Paulsnaith1 (1 review written)

I had entered some wrong information when I booked tickets for my family.. Within 12 hours this issue was resolved without question... Excellent response and so quickly sorted out... Now the big test will be fixing another problem as I have entered 2 wrong names.!! However, I'm confident that this will receive equally good response... (Please).. Would definitely use this company again for future travel.... Thanks.... There are no points to complain about.... Nothing more to say other than… Read Full Review

Report this review
★★★★★

“peter brown booking”

Written on: 17/09/2014 by Marissat286 (1 review written)

My adviser Mr Peter Brown was so helpful polite and I would definitely use this company again… Read Full Review

Report this review
★★★★★

“Extn: 6802 Customer Services Travel up”

Written on: 16/09/2014 by Murphyc13 (1 review written)

Excellent customer service. I dealt with a lot of issues regarding my flight as the airline continuously switched my flight times and dates. However the advisor from travel up was brilliant, responded to my queries immediately and addressed all my issues ASAP. Brilliant service… Read Full Review

Report this review
★★★★★

“Value for money”

Written on: 14/09/2014 by puDouglas78 (1 review written)

I did an online booking for a flight from Manchester to Heathrow but the booking was duplicated so luckily there was a facility Where we could cancel it within the 24 hours… Read Full Review

Report this review
★★★★★

“Very good travel agent”

Written on: 11/09/2014 by Rohan112 (1 review written)

Jimmy was most helpful. He replied to my emails swiftly and was able to change my flight booking with no problem… Read Full Review

Report this review
★★★★★

“Great value and very efficient!”

Written on: 10/09/2014 by haralja (1 review written)

The whole process was smooth from the outset. The agent listened carefully to our needs and flexibilities and found us flights at excellent prices within those parameters. What's not to like?! A short time later there was a significant change, doubling our stopover time in a transit airport, and the communication was thoughtful, timely and straightforward. Altogether wonderful!… Read Full Review

Report this review
★★★★★

“thanks”

Written on: 10/09/2014

I am so pleased with the service I have received from your adviser, I am pleased with the courtesy, his questions to determine my need. I will be using u in the future and will recommend to !my friends and family. Many thanks Claxton… Read Full Review

Report this review
★★★★★

“Good.”

Written on: 10/09/2014

Very good. Thank you for your help… Read Full Review

Report this review
★★★★★

“good servicefrom Jimmy”

Written on: 06/09/2014 by NO10Baby (1 review written)

Jimmy deals with my problem nice and quickly. Really help… Read Full Review

Report this review
★★★★★

“EX SERV”

Written on: 06/09/2014 by Lillianaa408 (1 review written)

Very pleased with this company.Would recommend to others… Read Full Review

Report this review
★★★★★

“Extn: 6802 Customer Services Travel up”

Written on: 06/09/2014 by EmileeGunn (1 review written)

Booking,services and communication have all been extremely efficient. Notification of any changes has been quick and easy. I would recommend this service to family and friends… Read Full Review

Report this review
★★★★★

“Easy booking”

Written on: 05/09/2014 by Celiaz223 (1 review written)

I've just booked flights to Australia with travel up. My booking sales person was very helpful and made the process so easy. I would defiantly use the service again. It takes the headache and anxiety out of booking online on your own. Thank you… Read Full Review

Report this review
★★★★★

“Extremely efficient service”

Written on: 05/09/2014 by pzFanning101 (1 review written)

I was happy to receive a very prompt response regarding my query. The advisor answered my question thoroughly and I was comforted by the fact that 1 person was dealing with my query. Thanks… Read Full Review

Report this review
★★★★★

“flight to luxor!”

Written on: 04/09/2014 by vnArcher89 (1 review written)

Just to say that due to outside circumstances we had to change our flight bookings to Luxor Egypt which involved 2 separate bookings on different dates. The person at Travel Up who handled it couldn't have been more helpful and understanding. She took it upon herself to contact the airline and rearrange everything with no hassle or irritation and we now have our flights confirmed as desired and can look forward to the trip. Well done to the excellent member of the travel up team who… Read Full Review

Report this review
★★★★★

“Very Helpful Staff”

Written on: 31/08/2014 by O'Brienpy378 (1 review written)

I just booked a ticket through this company and had some questions regarding bookings and check in, after sending an email all my questions where answered very fast and clearly. All I can say is that I will definitely use this company in the future. Thank You… Read Full Review

Report this review
★★★★★

“Customer service from Austin / 6804...”

Written on: 30/08/2014 by Debi68 (1 review written)

OK, where to start... I made a booking for our family to visit my Brother and family in Az. We have a split family, my daughters don't have the same names on their passports (though they are all 'known as' our family name at school, drama, TKD etc.) I, like an idiot, filled out the booking forms putting all the girls down as our family name. I only noticed the mistake when the booking came through. Of course, I panicked like crazy and called TravelUp immediately. I also emailed them on their… Read Full Review

Report this review
★★★★★

“Excellent and prompt help provided by admin officer...”

Written on: 29/08/2014 by Burgess403 (1 review written)

Excellent and prompt help provided by admin officer Jimmy correcting a mistake i made on when buying my ticket. Certainly took a load of worry off my mind… Read Full Review

Report this review
overview