TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.9 / 5
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★★★★★

“Great customer service and very proactive team.”

Written on: 21/09/2017 by Aubree381 (1 review written)

One of the bbery best by far. Thanks! You have been excellent help and eve included free car hire :)… Read Full Review

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★★★★★

“Searching best priced convenient location ticket”

Written on: 14/09/2017 by zzByrd304 (1 review written)

I have been searching for days and to no avail and although agents when I call different travel agencies they do need to sell and get their premium and the spiel the ticket is going up and the location I wanted is just more expensive. Eventually not somanaged to go out from airport i wanted and destination and return (although staying 2 more days not planned but got flexibility and price ). To be fair I got the ticket at least £200 cheaper than I would have or even more. I persevered and… Read Full Review

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★★★★★

“Couldn't Have Asked For More”

Written on: 07/09/2017 by 479McLean (1 review written)

I would like to leave some customer feedback with regards to my experience. The person I dealt with was very polite and couldn't have been more helpful with my situation. After needing to change a non-changeable ticket he did all he could and spoke with the airline several times before confirming that he had been able to make my required changes. Should he have not intervened I would have had to pay out another £7,000/£8,000 to make the changes myself. The person I dealt with was able to… Read Full Review

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★★★★★

“GREAT PRICE and. SERVICE”

Written on: 29/08/2017 by Hiteshp (1 review written)

Booked via net. Some issue at our end with CC payment Was called by agent and sorted swiftly Thanks… Read Full Review

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★★★★★

“TRAVEL MADE EASY”

Written on: 26/08/2017 by JayleeSchmitt348 (1 review written)

This morning I managed to actually speak to someone who was patient, helpful and courteous. The person I dealt with was a brilliant rep for this company. No request was too much bother and he did his level best to get me a great deal to fly home to Australia. Because he was so efficient, I upsold to business class. Huge thanks to the person I dealt with and Travel Up… Read Full Review

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★★★★★

“Top class service”

Written on: 21/08/2017 by Stanskisat (1 review written)

We had a last minute delay to our flight which would have made us miss our connecting flight and have a 24 hour wait for the only next day flight. I phoned TravelUp and they sorted out another flight with minutes left to boarding and connecting to an alternative flight at a different airport. We arrived in Japan only 1 hour late to our original due time. Can't thank the person I dealt with enough for his exceptional effort and service. … Read Full Review

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★★★★★

“The best”

Written on: 19/08/2017 by PalomaFox1966 (1 review written)

Thank for your fast reply… Read Full Review

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★★★★★

“Very helpful company ”

Written on: 18/08/2017 by O'Gradysn202 (1 review written)

Quick and easy to use.there was issue with my card and guys help9to sort it out easily… Read Full Review

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★★★★★

“Very helpful company ”

Written on: 18/08/2017 by O'Gradysn202 (1 review written)

Quick and easy to use.there was issue with my card and guys help9to sort it out easily… Read Full Review

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★★★★★

“best price on my S.America flights, responsive and helpful”

Written on: 15/08/2017 by geoffhulme (1 review written)

my first time using Travelup and I found them responsive and helpful, all with the lowest price so I will definitely use them again. UK company (Aldermaston) which is good to know. I usually find that the price increases when following the skyscanner link, but not with Travelup, what skyscanner showed is what I paid. Very pleased… Read Full Review

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★★★★★

“The service was good and clear and the prices were...”

Written on: 15/08/2017 by Cheyanne115 (1 review written)

The service was good and clear and the prices were respected. The customer service support for online booking worked really well… Read Full Review

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★★★★★

“great experience ”

Written on: 29/07/2017 by qcWhite119 (1 review written)

Very polite Really helpful Made sure that every detail was correct and there was no mistakes There was nothing that could be said when it comes to the second person we spoke to he done everything that was asked of him and meet all our requirements… Read Full Review

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★★★★★

“Nowhere Else”

Written on: 29/07/2017 by Rohan65 (1 review written)

I've now used this adviser on several occasions and the service has been fantastic! Incredibly quick to respond and very efficient. I won't be looking elsewhere!… Read Full Review

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★★★★★

“Great price, easy and quick”

Written on: 29/07/2017 by uzGibbons1970 (1 review written)

I was looking for a multi-city trip around Asia and a search on a separate search engine pointed to travelup for the best price for the trip. I compared the price to several other search engines and even the own airlines' and travelUp's prices were still a lot better. The process of adding all the passenger info and payment details was easy and quick. Minutes after booking I got a call just to confirm the transaction and a couple of hours later I got the e-ticket. Great prices, easy to use… Read Full Review

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★★★★★

“Great accounts support”

Written on: 25/07/2017 by HarperAllen (1 review written)

I had an issue with my bank verification and the accounts team was absolutely helpful and patient helping me dealing with the issue. They were treating my case even outside working hours. I haven't received the e-tickets yet but I have no doubt about the professionalism of TavelUp… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 18/07/2017 by VictoriaH13 (1 review written)

I spoke to them and didn't have to hold for long to get through which is normally the case when phoning airlines and he was so helpful and was a great service overall! My flights have now been changed for my schedule and would definitely use them again … Read Full Review

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★★★★★

“Had some issues with my payment, but I was able to...”

Written on: 18/07/2017 by Graves1951 (1 review written)

Had some issues with my payment, but I was able to speak to a specific member of staff directly the whole time, which is rare and much appreciated! Nothing bad to say about my experience… Read Full Review

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★★★★★

“Fast and very good prices”

Written on: 07/07/2017 by mmlaurens (1 review written)

I bought my tickets at very good price. I also had a problem with my reservation and I was able to solve it very quickly… Read Full Review

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★★★★★

“Very fast and efficient ”

Written on: 01/07/2017 by 202MacMillan (1 review written)

Great customer service and a great website very helpful however the number of the telephone provided did not work for me but they reply very fast on the email inquiries… Read Full Review

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★★★★★

“Prompt and efficient service”

Written on: 27/06/2017 by Mattiek441 (1 review written)

I hadn't heard of Travel Up but booking tickets to the USA was really easy and quick with them. Thank you!… Read Full Review

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