TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.9 / 5
653
77.7% of users recommend this
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★★★★★

“First Class”

Written on: 05/02/2016 by Tracycheese (1 review written)

I had a query regarding a rescheduled flight and the subsequent new E-Ticket. The service I received was excellent and extremely efficient, the operater I dealt with fully understood what my requirements were and duly sorted out my problem very promtly. My E-Ticket arrived shortly after. GReat service, thank you… Read Full Review

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★★★★★

“AINSLIE CUSTOMER REVIEW TRAVEL UP”

Written on: 05/02/2016 by Torresba1961 (1 review written)

Excellent, swift service. My problem was the confirmation process on Android, which l think needs simplyfying for us non techies. Otherwise, can't praise highly enough! Will most certainly be using TRAVEL UP again… Read Full Review

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★★★★★

“Ainslie Customer Services Travel up”

Written on: 05/02/2016 by Matthews118 (1 review written)

Very polite and informative email. Very prompt reply and easy to understand. Very easy to use and would definitely use this company again and recommend to friends and family… Read Full Review

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★★★★★

“helpful with cancelling flights ”

Written on: 04/02/2016 by potts99 (1 review written)

Harris Syed was very helpful in organising the cancellation of my flights after an acident in the family, although I have not received my refund yet he was very efficient in the process … Read Full Review

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★★★★★

“Travel consultant”

Written on: 03/02/2016 by Nashereen (1 review written)

He did provide us with impeccable service. Throughout the process he was most persistent in delivering his best. His patience and attention to detail was greatly appreciated. Thanks Travel-up… Read Full Review

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★★★★★

“Excellent & professional performance with good...”

Written on: 02/02/2016

Very professional,polite, reliable,trustworthy with excellent performance, maintained privacy level with secure payment protection transection as well… Read Full Review

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★★★★★

“Amazing customer service ”

Written on: 29/01/2016

First of all I want to Thank for his amazing , informative, kind customer service . He took his time out aftet work to assist us with the booking, he was very friendly and understanding throughout the whole conversation. He was able to take his time with us. We are very happy with this service and cant wait to travel with the family . I Will be recommend this service . Thank you… Read Full Review

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★★★★★

“Return flights to Colombo”

Written on: 27/01/2016 by MervynSilva (1 review written)

I discovered Travel Up by chance on the internet. Price was most competitive and the agent I dealt with was patient, courteous and most helpful. One of the best travel companies I have dealt with recently. I will definitely use Travel U again and have hesitation in recommending them to anyone looking to book a flight… Read Full Review

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★★★★★

“Speedy Cusomer Sevice Respone”

Written on: 26/01/2016 by RSutherland (3 reviews written)

Good correspondence from Harris Syed when querying our luggage allowance for an up and coming flight. His assistance much appreciated - would use Travel Up again :)… Read Full Review

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★★★★★

“Speedy Cusomer Sevice Respone”

Written on: 26/01/2016 by RSutherland (3 reviews written)

Good correspondence from Harris Syed when querying our luggage allowance for an up and coming flight. His assistance much appreciated - would use Travel Up again :)… Read Full Review

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★★★★★

“My DOB was on wrong on booking emailed travel up and...”

Written on: 25/01/2016 by Laurel346 (1 review written)

My DOB was on wrong on booking emailed travel up and the person I dealt with rectified this with in 5 minutes. Thanks … Read Full Review

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★★★★★

“If it was not for the agent, I would not be writing...”

Written on: 24/01/2016 by Jo112 (1 review written)

If it was not for the agent, I would not be writing this review. I was extremely upset at one point throughout my experience with Travel Up. He really made me feel valued as a customer. I booked a flight due to a family emergency and I needed to be in NY immediately. Due to severe weather conditions my flight was cancelled. I was never made aware that my flight was cancelled because the booking showed one airline and when I would call to inquire about it, they told me I was flying with another… Read Full Review

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★★★★★

“Janki - good service”

Written on: 23/01/2016 by andyk2000 (1 review written)

Schedule change enforced by airline. New connection needed. I was a bit concerned, but when I called, Janki knew who I was and the flights that were an issue. After confirming I was happy with the change I received confirmation of the flights very quickly. Thanks… Read Full Review

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★★★★★

“Well done Harris”

Written on: 23/01/2016 by Chaney402 (1 review written)

I would like to thank Harris for the great customer service he provided in changing my flight date I had some problems with your secure payment link which may need some attention but wit the help from Harris we managed to get a result Thanks again Travel up… Read Full Review

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★★★★★

“excellent world class service! many thanks”

Written on: 22/01/2016 by Schwartz160 (1 review written)

Was very happy using this company fantastic service in my time of need. Friendly personell. Will definetly be using this company again. THANKS AGAIN;)))… Read Full Review

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★★★★★

“Aislie customer services travel up”

Written on: 20/01/2016 by Leach199 (1 review written)

Had to change flights due to a schedule change. Customer services were very quick to respond and rebooked my flights for me the same day… Read Full Review

C.fitz's Comment

Written on: 21/01/2016

Hi , i just want to thank Mr Brain Edwin for his help & great support with family holiday & i`m very happy with the price & i will reconmend Travel up to my friends & will use the service for future holidays, Many thanks .

Kind regards,
Mr C , Fitzpatrick

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★★★★★

“Schedule change”

Written on: 20/01/2016 by wqFournier1978 (1 review written)

I have found Travel up really good to deal with, they have already notified me about a schedule change for a flight that's due to depart in September. This is well in advance and as such I think their prompt service is always very helpful. Flight ticket prices are always very competitive. I can highly recommend this company… Read Full Review

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★★★★★

“My flight change”

Written on: 17/01/2016 by Reillyj150 (1 review written)

My flights were changed to different times which were not suitable to us,danka found us more suitable flights.she was very helpful and very nice to be in contact with.you are doing a great job danka xxx… Read Full Review

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★★★★★

“great service”

Written on: 15/01/2016 by iandavison (1 review written)

Received an email today re a change of flight schedule,it contained all the information I needed and the staff dealt with my tickets speedily an efficiently.A great service would recommend Travelup… Read Full Review

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★★★★★

“Friendly ”

Written on: 15/01/2016 by Tyresel1971 (1 review written)

Friendly staff. Not sure about the website, could my internet connection. But so far good experience. Tickets are reasonable than their competitors. JB… Read Full Review

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