TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.7 / 5
74.5% of users recommend this
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★★★★★

“good service”

Written on: 19/12/2014 by Abolore1 (1 review written)

it was a really great service given to me, and it's make's feel so happy, and am also willing to introduce my friend soon.the company is a good company exspecially with the support of Peter Brown… Read Full Review

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★★★★★

“Great service no problems”

Written on: 16/12/2014 by Tania438 (1 review written)

Everything is going through smoothly so far, haven't had my holiday yet… Read Full Review

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★★★★★

“Well Done”

Written on: 15/12/2014 by bhpsp (1 review written)

We used your company last year when we flew FinAir to Delhi. This year tour agent Peter Brown organised our flights for next year with Turkish Airlines to Cenral Asia. In all our dealings with Peter Brown he was very patient as we changed ideas and flights until we managed to get the correct ones to suit our requirement. We will certainly use your company again for our next trip, whenever that may be. Best regards, Peter Gubbins… Read Full Review

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★★★★★

“Great service”

Written on: 15/12/2014 by Riyav232 (1 review written)

Really great service. They responded to all questions quickly and with helpful information… Read Full Review

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★★★★★

“Fab prices and customer service”

Written on: 11/12/2014 by DahliaBrooks (1 review written)

This is the first time I have used Travelup and I must say I have been very impressed by the price I was quoted for my flights and the follow up customer service I have received. There has been changes to my original booking times but these were done to the airline not Travelup but they were hugely apologetic and informed me straight away of the changes.I would not hesitate to recommend them. … Read Full Review

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★★★★★

“Unbeatable prices!”

Written on: 11/12/2014 by McCannha159 (1 review written)

Hassle free, affordable prices, customer satisfaction and continuous updates after booking. With Travelup you experience zero hidden catches during and after booking. The wed-site is easy and straight forward to use. I'll definitely recommend Travelup to my friends and family. In a nut-shell you feel at peace with less worries. I must say Travelup are my favourite… Read Full Review

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★★★★★

““Extn: 6802 Customer Services Travel up””

Written on: 09/12/2014 by lucie12345 (1 review written)

Absolutely superb customer service from Travel Up. I was kept fully informed at all times regarding my flight change, any emails I sent were responded to promptly and with all the information I needed. Travel Up went out of their way to find me alternative flights to suit my already made plans. The member of staff who I dealt with was excellent and I would like to mention her by name, hopefully the above review title will identify her as she should be commended for her customer service. I… Read Full Review

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★★★★★

“What excellent service. Couldn't ask for a better...”

Written on: 09/12/2014 by Rogery69 (1 review written)

What excellent service. Couldn't ask for a better response and action to my query. Very impressed… Read Full Review

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★★★★★

“Flights to US”

Written on: 04/12/2014 by DiyaBeck305 (1 review written)

Appreciate prompt answers to any email, and informing us of details of change of flight details. My son in the US had booked his flights via Delta direct and DID NOT get the notification we did from Travel Up. so we were all able to rebook our seats… Read Full Review

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★★★★★

“Fantastic”

Written on: 02/12/2014 by RolandHernandez33 (1 review written)

I got a very good deal on my flight to Jamaica and Jimmy updated an error on my tick at no extra cost. I am very pleased! The service was good and I got what I wanted. I would recommend to family and friends… Read Full Review

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★★★★★

“It's really helpful and convenient to me!! It was...”

Written on: 02/12/2014 by RyleeCopeland (1 review written)

It's really helpful and convenient to me!! It was totally five star except the payment....I dont know...haha But really thanks!!:)… Read Full Review

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★★★★★

“Excellent service and customer service help!”

Written on: 01/12/2014 by jqKing473 (1 review written)

I have used TravelUp twice now and have experienced excellent service each time. The website is easy to navigate and fast to complete. You are given all the information you need at once and they do not feel the need to bombard you with further emails. I had a little trouble in that I was not sent my E-Ticket straight away within 24 hours of booking as they state is the process, however I contacted the customer services team and they were incredibly quick and helpful in getting this sent to me… Read Full Review

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★★★★★

“excellent company”

Written on: 01/12/2014 by urPurcell404 (1 review written)

excellent customer service… Read Full Review

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★★★★★

“excellent service, put our mind at rest.”

Written on: 28/11/2014 by xnDunn307 (1 review written)

the service was excellent, thank you! we would use them for sure again… Read Full Review

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★★★★★

“Prompt and helpful replies from Jimmy. Very pleased,...”

Written on: 27/11/2014

Prompt and helpful replies from Jimmy. Very pleased, thank you!… Read Full Review

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★★★★★

“Excellent service”

Written on: 26/11/2014 by jhappyb (1 review written)

Very impressed with service from TravelUP. Travel agent went the extra mile to find best fare and meet needs in travel itinerary. Very patient and customer focused. They were attentive to needs of children when travelling and ensured appropriate seating was found on the airline and booked this for me directly with the airline. They called back when they said they would and provided a very professional and efficient service. The staff member I was lucky to deal with provided an outstanding… Read Full Review

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★★★★★

“Extn:6802 Customer Services Travel up”

Written on: 25/11/2014 by Fran25 (1 review written)

After our outgoing flight was changed/cancelled, we were left not being able to travel on the day we wanted. The assistant at Travel up managed to get us to our destination on the same day via a different route. As this is a Christmas holiday we are all grateful to the actions of this assistant. Just waiting for our e ticket and we are all set. Thanks to all at Travel Up… Read Full Review

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★★★★★

“Reply was Fast”

Written on: 25/11/2014 by MarelyBishop (1 review written)

The lady at the costumer service was very helpful ,she did offer to change my tickets free of charge. They are very helpful , they answered my request promptly , and they did manage to solve the problem fast. Thanks for all your help… Read Full Review

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★★★★★

“Changes carefully considered”

Written on: 22/11/2014 by Will233 (1 review written)

Although my heart initially sank at the notification of a change in my flights, your correspondence and alternative schedule was both clear and quick Worries allieviated … Read Full Review

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★★★★★

“Great customer service”

Written on: 22/11/2014 by DerickSantiago413 (1 review written)

I had a real panic close to departure when I was unable to open my E Ticket because of a technical hitch. However the Admin back up (and esp one staff member I'm not allowed to name - M.E.) were terrific. They responded by e mail very quickly, recognised what the problem was & sorted me out. Now stress free & ready for my holiday. Thank you guys… Read Full Review

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