TravelUp Reviews - www.travelup.co.uk

★★★★☆
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★★★★★

“Great accounts support”

Written on: 25/07/2017 by HarperAllen (1 review written)

I had an issue with my bank verification and the accounts team was absolutely helpful and patient helping me dealing with the issue. They were treating my case even outside working hours. I haven't received the e-tickets yet but I have no doubt about the professionalism of TavelUp… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 18/07/2017 by VictoriaH13 (1 review written)

I spoke to them and didn't have to hold for long to get through which is normally the case when phoning airlines and he was so helpful and was a great service overall! My flights have now been changed for my schedule and would definitely use them again … Read Full Review

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★★★★★

“Had some issues with my payment, but I was able to...”

Written on: 18/07/2017 by Graves1951 (1 review written)

Had some issues with my payment, but I was able to speak to a specific member of staff directly the whole time, which is rare and much appreciated! Nothing bad to say about my experience… Read Full Review

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★★★★★

“Fast and very good prices”

Written on: 07/07/2017 by mmlaurens (1 review written)

I bought my tickets at very good price. I also had a problem with my reservation and I was able to solve it very quickly… Read Full Review

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★★★★★

“Very fast and efficient ”

Written on: 01/07/2017 by 202MacMillan (1 review written)

Great customer service and a great website very helpful however the number of the telephone provided did not work for me but they reply very fast on the email inquiries… Read Full Review

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★★★★★

“Prompt and efficient service”

Written on: 27/06/2017 by Mattiek441 (1 review written)

I hadn't heard of Travel Up but booking tickets to the USA was really easy and quick with them. Thank you!… Read Full Review

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★★★★★

“Excellent ”

Written on: 22/06/2017 by Hashish (1 review written)

I really appreciate the security for the payment and the way the cheap flights are divided is amazing into cheapest and samrtest… Read Full Review

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★★★★★

“Very responsive people”

Written on: 22/06/2017 by Lawrence125 (1 review written)

I had an issue with my flight for Montreal, Travelup's team has help me to go through all the issues I faced. I usually never publish any review but I have been very impressed. I would strongly recommend this online travel agency. … Read Full Review

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★★★★★

“Feel extremely safe and convenience while purchasing”

Written on: 13/06/2017 by ntKidd75 (1 review written)

The processes of purchasing tickets from Travelup is very easy and quick. Just few clicks with clear indications, it saved a lot of time for me. Also, regarding the payment, I chose debt card payment. Travelup wanted to be sure if I am the real card holder, the accounts department even wrote me an e-mail to ask me provide some transactional details, which makes me feel much safer after words. I would love to purchase my tickets again via this platform. … Read Full Review

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★★★★★

“Feel extremely safe and convenience while purchasing”

Written on: 05/06/2017 by JasiekFeng (1 review written)

The processes of purchasing tickets from Travelup is very easy and quick. Just few clicks with clear indications, it saved a lot of time for me. Also, regarding the payment, I chose debt card payment. Travelup wanted to be sure if I am the real card holder, the accounts department even wrote me an e-mail to ask me provide some transactional details, which makes me feel much safer after words. I would love to purchase my tickets again via this platform. … Read Full Review

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★★★★★

“Quick & Easy”

Written on: 04/06/2017 by Dillon325 (1 review written)

Easy and quick booking system. They offered the cheapest prices and price didnt change once you entered their website. Payment was quick and easy. E-tickets were sent via email within 24hours. … Read Full Review

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★★★★★

“Great Customer Service”

Written on: 31/05/2017 by SamuelF (1 review written)

It is the second time I buy from TravelUp and the service was great both times. Every time I needed to speak with the Customer Service they were available, helpful and effective. In addition, most of the times they also provide the cheapest rates. … Read Full Review

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★★★★★

“Excellent customer service”

Written on: 14/05/2017 by 410Gonzales (1 review written)

I would like to thank Travelups agent whom helped me rebook a return flight today, 12.05.2017. He was patient and called me back when I asked . The flight I was to take was cancelled to the following day and he was so helpful. Pity I cannot name him but he was great… Read Full Review

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★★★★★

“A singular purchase”

Written on: 05/05/2017 by MicaelaRMartyniuk (1 review written)

I bought multy-city tickets for me and my family departuring from Argentina, final destination Tokyo. It was a dream of ours to make this trip and it is possible now thanks to TravelUp and specially because of the patience. We ended the operation via telephone because I could not make it online from my country, so it was a very difficult and intricate purchase. He kindly called me and we could make it! I'm not a fan of the credit card fee, nevertheless the deal we got in Travelup was much more… Read Full Review

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★★★★★

“Very responsive and helpful”

Written on: 03/05/2017 by chrisycdog (1 review written)

Staff member in Accounting was very helpful in sorting out my booking today, thank you again sir. … Read Full Review

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★★★★★

“Very simple thank you ”

Written on: 24/04/2017 by Elianz255 (1 review written)

Thank you , quick and easy… Read Full Review

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★★★★★

“Fantastic help when emailed with a problem, thank you !”

Written on: 15/04/2017 by Karissa175 (1 review written)

Fantastic help when emailed with a problem, thank you !… Read Full Review

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★★★★★

“Great customer service ”

Written on: 15/04/2017 by Erik254 (1 review written)

Due to a miscommunication, between my girlfriend and one of the online travel agent my flights were inadvertently cancelled. Nobody was to blame for this, however, the guys at travel up were extremely helpful and resolved the issue within minutes, getting my flights rebooked at the same price. They also maintained their polite and helpful manner when I became slightly agitated over the situation. Sorry guys. Thanks for your help! … Read Full Review

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★★★★★

“Quick service”

Written on: 24/03/2017 by Mariamd159 (1 review written)

Had fantastic quick customer service. Ticket issued fast after dealing with card issue… Read Full Review

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★★★★★

“Great personal service”

Written on: 22/03/2017 by saMontgomery234 (1 review written)

I phoned the agent for information before I booked my flights he was concise, polite and answered all my questions. When I had difficulties with my payment going through he was very helpful, he held the booking for me and once again talked me through the process. Brilliant service. I have no hesitation in recommending travel up to friends and family… Read Full Review

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Summer Sun 2017 - Mark Warner