TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.9 / 5
879
79% of users recommend this
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★★★★★

“Excellent customer service”

Written on: 14/05/2017 by 410Gonzales (1 review written)

I would like to thank Travelups agent whom helped me rebook a return flight today, 12.05.2017. He was patient and called me back when I asked . The flight I was to take was cancelled to the following day and he was so helpful. Pity I cannot name him but he was great… Read Full Review

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★★★★★

“A singular purchase”

Written on: 05/05/2017 by MicaelaRMartyniuk (1 review written)

I bought multy-city tickets for me and my family departuring from Argentina, final destination Tokyo. It was a dream of ours to make this trip and it is possible now thanks to TravelUp and specially because of the patience. We ended the operation via telephone because I could not make it online from my country, so it was a very difficult and intricate purchase. He kindly called me and we could make it! I'm not a fan of the credit card fee, nevertheless the deal we got in Travelup was much more… Read Full Review

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★★★★★

“Very responsive and helpful”

Written on: 03/05/2017 by chrisycdog (1 review written)

Staff member in Accounting was very helpful in sorting out my booking today, thank you again sir. … Read Full Review

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★★★★★

“Very simple thank you ”

Written on: 24/04/2017 by Elianz255 (1 review written)

Thank you , quick and easy… Read Full Review

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★★★★★

“Fantastic help when emailed with a problem, thank you !”

Written on: 15/04/2017 by Karissa175 (1 review written)

Fantastic help when emailed with a problem, thank you !… Read Full Review

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★★★★★

“Great customer service ”

Written on: 15/04/2017 by Erik254 (1 review written)

Due to a miscommunication, between my girlfriend and one of the online travel agent my flights were inadvertently cancelled. Nobody was to blame for this, however, the guys at travel up were extremely helpful and resolved the issue within minutes, getting my flights rebooked at the same price. They also maintained their polite and helpful manner when I became slightly agitated over the situation. Sorry guys. Thanks for your help! … Read Full Review

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★★★★★

“Quick service”

Written on: 24/03/2017 by Mariamd159 (1 review written)

Had fantastic quick customer service. Ticket issued fast after dealing with card issue… Read Full Review

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★★★★★

“Great personal service”

Written on: 22/03/2017 by saMontgomery234 (1 review written)

I phoned the agent for information before I booked my flights he was concise, polite and answered all my questions. When I had difficulties with my payment going through he was very helpful, he held the booking for me and once again talked me through the process. Brilliant service. I have no hesitation in recommending travel up to friends and family… Read Full Review

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★★★★★

“Great service ”

Written on: 20/03/2017 by Braylen415 (1 review written)

So happy with the customer service. Took her time to attend to my booking.even got a cheaper deal than I expected. Thank you very much… Read Full Review

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★★★★★

“quick and easy booking ”

Written on: 18/03/2017 by Nikof455 (1 review written)

I couldn't find any flights with the dates I wanted to travel on and if I ever found any on other website, they were all too expensive and the website werent user friendly. I found the ticket I wanted on Travel up with a very reasonable price and in a matter of a button click i reserved my ticket. I liked so much that for security reasons they send emails confirming the payment through a code sent to my bank so I had to contact my bank to verify the payment. Hopefully I'll travel safe and no… Read Full Review

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★★★★★

“Agent helped me in a bind with my visa and didnt...”

Written on: 13/03/2017 by Watsonlz70 (1 review written)

Agent helped me in a bind with my visa and didnt charge me the £30 pound cost of it either What a guy what a company… Read Full Review

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★★★★★

“very good confirmation and service in travelup...”

Written on: 11/03/2017 by Carleeu67 (1 review written)

very good confirmation and service in travelup website, tickets are very cheap… Read Full Review

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★★★★★

“Easy to use”

Written on: 05/03/2017 by JadaStephens100 (1 review written)

I found travelup easy to use and because I was using a foreign credit card, there was some extra verification required so I was impressed with their attention to security. Definitely the cheapest price for the same flight found on other websites. Would recommend… Read Full Review

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★★★★★

“Fantastic service”

Written on: 04/03/2017

Travel up have helped me so much, I was very nervous to book tickets on line but they have kept me informed of everything I need to do and have reported flight time changes immediately. The kind lady even rang me up to change my flight to a direct flight instead of a 5 hour wait half way!! Now that is fantastic service in my book. Would highly recommend Travel up xxx… Read Full Review

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★★★★★

“Very good experience”

Written on: 04/03/2017 by orGibbons99 (1 review written)

Excellent service and an overall very good customer-oriented company. I would definitely recommend it to a friend. Ms. Janki Kiri was very polite and helpful both via telephone and via e-mail. Well-done!… Read Full Review

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★★★★★

“Fantastic service”

Written on: 02/03/2017 by Lewis194 (1 review written)

I have been overwhelmed by the help Travel up have given me. I have never booked a holiday before and was very nervous because I have done this as a surprise for my husbands 50th birthday. They have answered all my questions and have kept me updated on any changes. I would highly recommend these wonderful people to anyone. The lady I have been dealing with even changed our flight so we didn't have a long change over as it was my husbands birthday!! Thank you so much xxx… Read Full Review

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★★★★★

“Really good, sorted all my issues and the duplicated...”

Written on: 01/03/2017 by Miltonu480 (1 review written)

Really good, sorted all my issues and the duplicated payment as making sure I had booked my flight, was polite and quick about it … Read Full Review

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★★★★★

“Best Value and Good Customer Service Support”

Written on: 01/03/2017 by AshlyForsyth1 (1 review written)

Best Value and Good Customer Service Support especially so when the Airline changed its flight schedule… Read Full Review

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★★★★★

“Good service and quick response time”

Written on: 28/02/2017 by ReynaldoWoodard66 (1 review written)

I had a great expirience with Travel up. Their customers service is really good, the answers are fast and they help you with any kind of questions. I have recommended it to my friends travelling. … Read Full Review

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★★★★★

“direct, simple & accessible”

Written on: 26/02/2017 by EmmanuelMcLain (1 review written)

The process is pretty simple and straightforward. I have issues regarding the bank authorization code after the payment was made and the management guide me with a detailed explanation. The staff were really helpful and the process was smooth. The downside of it I would say the process of the E-Tickets is not instantaneously as it takes some time (a day or two) for them to email it. Nevertheless, I would definitely recommend it to friends for its convenience and accessible staff. Thanks… Read Full Review

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