TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.7 / 5
73% of users recommend this
? Ask our helpful community of experts about this product or company
TravelUp www.travelup.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“FLIGHT ONLY BOOKING”

Written on: 18/10/2014 by Larkin183 (1 review written)

Travel up have been very efficient and easy to use. On response to a query sent the answer very quick and friendly. Would recommend to my family and friends… Read Full Review

Report this review
★★★★★

“great service ”

Written on: 17/10/2014 by kingsparkles (1 review written)

Quick response to my query and to the point information. Very happy customer, thanks :)… Read Full Review

Report this review
★★★★★

“extn 6802 customer services travel up”

Written on: 15/10/2014 by 61McCormick (1 review written)

had booking re-scheduled twice by airline, rang to disscuss the problem.she had time to talk about my issues, explained about what had happened and that she would re book my flight. was understanding when relating to me told me i was confirmed on the said flight, were really quick in trying to resolve any issues. didnt like airline constantly changing within a few weeks, airline agents cannot change that… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 12/10/2014 by Esthers495 (1 review written)

Had a excellent service of Jimmy thanks for quick response will have a pleasure using this company again thanks… Read Full Review

Report this review
★★★★★

“Jimmy”

Written on: 10/10/2014

Excellent fast service and reply to an email , good advice given and I managed to sort my problem due to this , a big thank you .i have found staff very helpful , confirmation of booking and reference all came through very fast . Would definitely use again and recommend… Read Full Review

Report this review
★★★★★

“Jimmy was incredibly helpful and efficient”

Written on: 10/10/2014 by emz90 (1 review written)

I had a problem with my booking as my passport number needed to be updated. I emailed through the contact form and received an instant reply from an Admin Officer named Jimmy. After informing me what my next steps would be he updated my details. He was incredibly quick and efficient. I can't recommend him enough… Read Full Review

Report this review
★★★★★

“Good customer service”

Written on: 10/10/2014 by Pattietabe (1 review written)

I had some issues with my name and my e-ticket and emailed the admin service ..this was promptly addressed..I am pretty pleased with travel up I would definitely recommend travel up to my family and friends....I!!! I came across this agency on kayak.uk comparison website....it stood out among all the other agencies for offering me the best deal for my flight I WILL NOT HESITATE TO COME BACK AGAIN AND AGAIN If you are looking for a good deal definitely go for TRAVEL UP.......THUMBS UP!… Read Full Review

Report this review
★★★★★

“Prompt helpful service”

Written on: 09/10/2014 by Hazelblack (1 review written)

I was very grateful to Austin for the personal support in assisting me to address an error in my booking I have now rebooked with my correct details and will certainly use the company again. I travel to USA at least once a year to visit my daughter and found Austin more helpful than staff in any other company… Read Full Review

Report this review
★★★★★

“Fantastic after sale service”

Written on: 08/10/2014 by Madisonr194 (1 review written)

I got a good deal with travel up. More importantly it was prompt in replying my queries after the tickets were booked. My ticket contained one international flight and one domestic flight in India. While the airline companies had very complex procedures for replying to my queries regarding my baggage allowance, travel up was quite helpful and explained things in detail. Would definitely recommend to a friend… Read Full Review

Report this review
★★★★★

“Spot On”

Written on: 06/10/2014 by johnthebutcher (1 review written)

Booked a flight from Edinburgh to Shanghai with TravelUp. Found them to be problem free and would have no hesitation recommending this company to others. A few days before the flight I emailed to request a vegetarian mean and got a prompt response from Jimmy to confirm he had arranged this with the airline for me. Everything went smoothly in my dealings with TravelUp. Happy customer… Read Full Review

Johnthebutcher's Response to johnthebutcher's Review

Written on: 06/10/2014

Ok, no vegetarian mean was not available. Got a vegetarian meal instead ;)

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great service thank-you”

Written on: 03/10/2014 by kfMeadows309 (1 review written)

Very happy with the service - quick to respond to any queries and very helpful on phone and via email… Read Full Review

Report this review
★★★★★

“My First Time.”

Written on: 03/10/2014 by Semajc161 (1 review written)

This was my first time booking flights in this way. With the great deal of help from your operator it wasn't too painful. I will have no hesitation in recommending you to others and I WILL use you again… Read Full Review

Report this review
★★★★★

“Amazing customer service”

Written on: 02/10/2014 by 149Shields (1 review written)

Having already booked for myself and children on a flight, only to find my husband could also join us, TravelUp were absolutely amazing at sorting out my arrangements so that we could all travel together. The staff member who took my enquiry was so polite and helpful and tried his absolute best to secure me the best deal. Really, he was so patient and understanding and got it all sorted out perfectly. I can't thank this service enough! I would thoroughly recommend to others!… Read Full Review

Report this review
★★★★★

“Very good service ”

Written on: 01/10/2014 by 303Torres (1 review written)

The company always answer on time all the emails. they also are very clear on the emails. They put me up to date with all the changes and they can explain whit detail all my concerns. I highly recommend this company service… Read Full Review

Report this review
★★★★★

“Wonderful Customer Service!!”

Written on: 30/09/2014 by Pamela.gunn (1 review written)

I have just made a group booking with Travel-up and I have to say it was a wonderful experience. My agent was [name removed] and she was AMAZING, she took the time to sort out our flights and got us the best price that she could! I needed quite a tailored itinerary and I have to say she was patient, hardworking and REALLY on the ball with our needs. All information was thoroughly checked before we made the purchase which provided me with piece of mind, Also, I have to mention [name removed]… Read Full Review

Report this review
★★★★★

“A few days ago I things that if I want to go to...”

Written on: 29/09/2014 by aashah64 (1 review written)

A few days ago I things that if I want to go to Pakistan with my family, then must take care of in my budget, then I login travel up through the Internet, then I call to [name removed] who was talking behalf of TRAVEL UP. [name removed] gave me a long time,and Advice me a good discounted package that I have made ​​within my budget with my 6 family members could visit Lahore, Pakistan. [name removed] also gave me very good service ..Much appreciated... Thank you [name removed]Abbas… Read Full Review

Report this review
★★★★★

“Very good service”

Written on: 28/09/2014 by 487Waugh (1 review written)

Booking was easy and making changes to the booking was done promptly… Read Full Review

Report this review
★★★★★

“Flight on Royal Brunei”

Written on: 24/09/2014 by O'Donnell104 (1 review written)

I found the staff very helpful and patient, as I found it difficult to understand the accent. I was also unsure of how to complete the details and they were more than happy to help me along the way. When the reservation was completed and I received a copy to check and look for any errors, I had a question. My query was immediately dealt with and I was reassured that everything was in order.I coulodn't have asked for better service. Thank you… Read Full Review

Report this review
★★★★★

“Jimmy”

Written on: 24/09/2014 by LibertyPeterson1989 (1 review written)

Excellent service received in amending details of my booking promptly. Really happy with speed,and level of service. Really easy to book my trip through Travel Up too. Definitely recommend… Read Full Review

Report this review
★★★★★

“Extn: 6802 Customer Services Travel up”

Written on: 23/09/2014 by Rory237 (1 review written)

Great service, quickly and efficiently emailed me my e ticket after booking, when seats got confirmed. Problem with airline dates coming back however, travelup let us know that this was the Airlines change and gave us some alternate dates straight away to choose from. And now I have received my new e ticket Thanks very much … Read Full Review

Report this review
overview