TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.9 / 5
834
78.8% of users recommend this
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★★★★★

“Top value and great service.”

Written on: 24/01/2017 by MikeP13 (1 review written)

I have, booked a return flight to the Caribbean. The price was excellent and the total flight time wa much less than other agents. This return flight will make my out and back journeys very enjoyable and civilised… Read Full Review

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★★★★★

“flight change”

Written on: 21/01/2017 by lily1948 (1 review written)

first class service to inform me of the flight time change as I do not have a laptop and only use the libraries computers so it is important to get information about any changes to my flight thank you for doing this thank you… Read Full Review

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★★★★★

“had a few mishaps with online booking and and flight...”

Written on: 18/01/2017 by DwayneMason337 (1 review written)

had a few mishaps with online booking and and flight information due to credit card problems which added a very stress full element to a long distance flight which was less than 24 hours before departure .the staff at Travel up , were more than helpful ,polite , courteous and very professional, my problems were dealt with efficiently which in turn eased all my nervous feelings . would definitely use travel up in the future… Read Full Review

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★★★★★

“Outstanding service ”

Written on: 18/01/2017 by sammie0 (1 review written)

Amazing customer services, My friend made a genuine mistake on my airline ticket Customer handled the situation perfetly, I incuured no cost to change my ticket, the airlines usally chargre for this, hoever if worked his magic to my benifit Would hightly reccomend … Read Full Review

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★★★★★

“Customer Services ”

Written on: 17/01/2017 by eeLynch117 (1 review written)

Thank you so much for your work on this. Generally quick, honest , professional & good response. She has been very helpful. Your customer service has been outstanding. I spoke on the phone this morning she was charming and helpful. After my connection flight in America was changed ! As I'm a lone traveler I wasn't sure what was changing and felt worried . I was sent another e.ticket and I moved it to a folder in my iPad then wasn't able to read it . She suggested I moved it back and all is ok… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 14/01/2017

Dimple contacted my friend and I to say our flight had been rescheduled meaning we would arrive at 1.35am rather than 15.35 in Cairo. I emailed to express my displeasure as we had deliberately chosen this flight due to the arrival time. She contacted the airline and we were given the option of flying a day earlier which is what we did… Read Full Review

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★★★★★

“Timely information.”

Written on: 13/01/2017 by EileenWhitehead (1 review written)

Changes to flight booking (expected as booked so far in advanced) timely advised and taken care of without any hassle. Nice work… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 11/01/2017 by Noe1981 (1 review written)

I had never used a third party before when booking travel but when searching for the best deals I came across this company and booked a long haul flight. It was a better price than going straight to the airline. Today I needed to find 2 more long haul flights so I didn't hesitate and went straight to the web site to book. Great Prices on the web site and friendly staff if you need help… Read Full Review

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★★★★★

“Customer Service”

Written on: 10/01/2017 by GuernseyKeith (1 review written)

I found a flight with travel up via sky scanner and have found their service very attentive. They have been easy to contact by either phone or email and have done everything they can to accommodate my travel requests. I'm now looking forward to a great holiday at a fantastic price and would recommend travel up to any of my friends. … Read Full Review

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★★★★★

“Great Price Great service”

Written on: 10/01/2017 by SophiaOxford (1 review written)

Searching for cheap flight to the USA, I wasn't getting any deals from the main sites. they were all outside my budget. Travel up suddenly popped up on the side and I click on it. Never heard of them before but thought I will give it a go. I receive excellent price and with the same airlines that are quoting 40% more when searching directly on their site. I was very happy with the price. I then forgot to state special request for food choice as both my son and I are vegetarians and we also… Read Full Review

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★★★★★

“Great customer service”

Written on: 10/01/2017 by ElaineSparks1955 (1 review written)

Great price and great customer service… Read Full Review

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★★★★★

“Flight change”

Written on: 04/01/2017 by Juliox162 (1 review written)

I had the good fortune of having Janki helping me rebook a flight that had been canceled. The service was exceptionally good. My emails were answered in a short manner of time and my flight wishes were fully accommodated. I wish the entire company of full of people such as Janki… Read Full Review

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★★★★★

“excellent polite profesional attitude when dealing...”

Written on: 02/01/2017 by laceylacey1 (1 review written)

excellent polite profesional attitude when dealing with the changes in our travel plans. FIRST CLASS SERVICE. Would recomend this company to any one… Read Full Review

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★★★★★

“Great price and great service !”

Written on: 01/01/2017 by gm.oswald (1 review written)

We found the booking process for our flights very easy and straightforward through the website and on the telephone. After making our booking their admin was excellent with the confirmation coming through very quickly followed by our e-tickets. A few months later our airline made a couple of flight time changes and again this was dealt with very well. We were advised of the amended timings by email and after accepting the changes our new e-tickets were issued no problem… Read Full Review

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★★★★★

“Easy to use and understand. Helpful staff. ”

Written on: 01/01/2017 by JamalBerry22 (1 review written)

Great experience with you. Easy to use site and easy navigation. There was a merchant number required and it was easy to supply this… Read Full Review

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★★★★★

“Booking Easy and very easy to communicate wirh”

Written on: 31/12/2016 by 121Gardner (1 review written)

very happy with booking with this company, straight forward and always kept well Informed with flight changes etc… Read Full Review

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★★★★★

“Flight booking”

Written on: 30/12/2016 by Johnston329 (1 review written)

excellent price. Excellent customer service. I am very happy and would recommend travel up… Read Full Review

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★★★★★

“Very Efficient Service”

Written on: 29/12/2016 by fsMcCabe215 (1 review written)

Very professional customer service and work very quickly. The advisor I spoke to on the phone was very polite and helpful, he was able to deal with my query in satisfactory way. I would not hesitate to recommend this company to a friend. Prices of flights from similar companies were much more expensive so I am pleased I have saved some money booking via travelup… Read Full Review

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★★★★★

“Excellent representative with best attitude ”

Written on: 08/12/2016

Thanks for all your help in resolving my payment issues, you were an excellent representative for your company. … Read Full Review

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★★★★★

“A great help when you need to fly quickly in a day or...”

Written on: 27/11/2016

Yesterday,I asked them to help me book a flight to Australia. Then on my own going to NZ and coming back from New Zealand to London. They spent almost an hour with me to book it for me just 2 days away, at an economic fare, as China Southern airlines go there and they charge me for this "open jaw route" the same fare as a normal return cheap fare. I was given help to make payment online. Also sent me copy of my ticket twice as I couldn't open the attachment. All went right, and am looking… Read Full Review

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