TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.8 / 5
75% of users recommend this
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★★★★☆

“My Manchester to Muscat booking”

Written on: 24/12/2014 by oiWhitaker245 (1 review written)

I was very satisfied with the on-line booking procedure and when I asked for clarification regarding my full name on my passport the reply came back the next day… Read Full Review

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★★★★☆

“Very quick, very helpful”

Written on: 22/12/2014 by 129Robertson (1 review written)

I booked by phone as I found I couldn't get the website to do what I wanted. Peter Brown was extremely helpful with our last minute decision to fly to Phnom Penh via Beijing with a 2 night stopover for new year's eve, returning from Bangkok to London 6 weeks later. Well done… Read Full Review

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★★★★☆

“Return flights to Port Columbus”

Written on: 17/12/2014 by keeffer (1 review written)

Excellent price. After a re scheduling of the original booking by the airline, I found the TravelUp team very helpful in sorting my concerns… Read Full Review

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★★★★☆

“Great service to get cheap ticket and good email follow up”

Written on: 12/12/2014 by Woodward192 (1 review written)

I booked the tickets to go and see a family member for Christmas. I then emailed realising I didn't have the e-ticket and this was sent to me within 5 hours. A follow up question on contents of the ticket came with quick replies. Very happy, looking forward to the trip!… Read Full Review

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★★★★☆

“good ”

Written on: 11/12/2014 by Blevins406 (1 review written)

Jimmy is very grateful staff and i am very happy i choose travel pack… Read Full Review

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★★★★☆

“I had a query about inputting passport details, Jimmy...”

Written on: 11/12/2014 by 486Arnold (1 review written)

I had a query about inputting passport details, Jimmy responded very quickly and was very helpful. He processed my details for me and overall was very happy with his speedy and efficient service :)… Read Full Review

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★★★★☆

“Excellent Prices, Good Service”

Written on: 08/12/2014 by LeeGallacher (1 review written)

Overall, I am very satisfied with Travelup and would be happy to use them again and recommend them. Our original dates were changed, reducing the length of our holiday. The only reason I didnt give 5 stars was that it then took a long time to get our tickets through, despite phone calls and emails, and the customer service wasnt great. However, we subsequently got our dates changed back, and from that point, service from our representative, Janki, was quick and pleasing. I would use again… Read Full Review

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★★★★☆

“Most efficient ”

Written on: 03/12/2014 by alison.johnston (1 review written)

Hi we recieved an e-mail regarding a change of flight we spoke to a lady who was very efficient and was happy to help us with our questions. I got an update regarding the new information so we are just waiting on new E- tickets being released. She seems to be very capable of answering our responding to our flight changes. Kind regards Alison Johnston… Read Full Review

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★★★★☆

“A professional service company”

Written on: 01/12/2014 by Freshfields1 (1 review written)

I have used TRavel UP on a number of occasions to book my sons travel back and forth to the U.S. I have been extremely happy with the prompt and efficient service that the company has given. I would have no issues with recommending Travel UP to family and friends… Read Full Review

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★★★★☆

“Flights to Los Angeles”

Written on: 30/11/2014 by Jonathanrooper (0 reviews written)

The experience of booking flights with TravelUp got off to a shaky start because, having completed the lengthy on-line booking process for flights appearing on Skyscanner, the booking would not complete. I rang TravelUp who told me that the prices only applied to a batch of tickets and had expired. I was very unhappy about this as the system was still showing that seats were available. I had decided to abandon the process, but the TravelUP consultant persuaded me to stay with it. His… Read Full Review

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★★★★☆

“Flight Booking ”

Written on: 29/11/2014 by gjburden (1 review written)

Excellent and straightforward booking process. Then found a problem trying to add my passport details on airline website. Phoned TravelUp and they kindly offered to do it for me. They e-mailed me to inform me they had done it. When I contacted airline they checked and found it had been done in the wrong format and I shall have to do it at the airport. I am still slightly concerned… Read Full Review

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★★★★☆

“Jimmy”

Written on: 28/11/2014 by StuartB26 (1 review written)

Speedy and competant - dealt with my query and detail change well… Read Full Review

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★★★★☆

“Excellent and prompt response from Jimmy (admin)”

Written on: 28/11/2014 by srifreaker (1 review written)

Prompt response and service. Happy online experience… Read Full Review

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★★★★☆

“Request for nut free meal”

Written on: 24/11/2014 by NelsonMcMahan (1 review written)

Requested a nut, legume, seed and pea free meal for our 13 year old son. No problems for the staff at Travelup, very happy to help!… Read Full Review

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★★★★☆

“Great price and quick turnaround on questions ”

Written on: 20/11/2014 by JanaeHicks208 (1 review written)

Happy with the price, travel up took care of everything. Had a query and Jinmy from the admin team was quick to respond with an accurate answer… Read Full Review

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★★★★☆

“Staff were extremely helpful, patient and friendly!”

Written on: 19/11/2014

I was really impressed by the helpfulness and friendliness of the staff. I was having difficulty booking tickets for a large family online so I phoned Travel Up to book the tickets as they were the cheapest according to a travel comparison site.The staff member I dealt with went out of his way to see that all of our needs were met. Thank you! The only 2 complaints that I would have are that the website says that children are aged up to 12 years old, not 0-11 years. The second is that it… Read Full Review

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★★★★☆

“value for money”

Written on: 17/11/2014 by marymc406 (1 review written)

Very good prices for usa flights. Kept us informed of all changes, replied quickly to emails. Will ckeck their site next time booking usa flights Mary… Read Full Review

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★★★★☆

“Extn: 6802 Customer Services Travel up”

Written on: 15/11/2014

well satisfied customer services., professional, quality and effective response. Will definitely recommend. Look forward to doing more business with TRAVEL UP… Read Full Review

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★★★★☆

“Changing return flights”

Written on: 13/11/2014 by NBRB (1 review written)

I had had my doubts about booking my daughter's tickets to Peru throught Travel Up especially when they were not helpful when she called them as she was having problems checking in. She obviously did not get the same agent as I did when I had to change her return flights. He was very helpful, polite and courteous. It is unfortunate I cannot name him. A big thank you to him… Read Full Review

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★★★★☆

“Extn: 6802 Customer Services Travel up”

Written on: 13/11/2014 by davideav01 (1 review written)

thanks for letting me know about flight changes over the phone… Read Full Review

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