TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.8 / 5
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★★★★☆

“Efficiency and Straight forward business!”

Written on: 21/01/2015 by Julissa320 (1 review written)

Great service! The agent was professional and efficient. Not trying to up sell or try convince to use another airline or increase the price as limited etc. Found me the ticket, was honest about why the price increased compared to the online price and then held the ticket while I could check and confirm that was the only and best option. Will definitely use their services again. … Read Full Review

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★★★★☆

“Trip to Tortola”

Written on: 20/01/2015 by 500Banks (1 review written)

Very easy to book with a good choice of flights. Quick response to emails. The only problem was that I couldn't book for 9 adults & 3 children on one booking so had to go to another site to get more seats on the same flight… Read Full Review

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★★★★☆

“Flight Change”

Written on: 17/01/2015 by 284Koenig (1 review written)

Swift response to my emails regarding a change in flight connections. Very happy with help and advice offered… Read Full Review

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★★★★☆

“Good not great!”

Written on: 13/01/2015 by Haven131 (1 review written)

Wanted last minute flights to Delhi and got through to Francis at Travelup. Very approachable, mild mannered and efficient. Francis provided good advice and various options. We exchanged calls and compared quotes until I decided on which option - no pressure from Francis. I accepted a quote and Francis emailed the details for me to peruse/confirm. I gave the OK and paid online as my debit card did not work. Very quick and reliable service. I phoned at 2.30pm for a quote and my e-tickets… Read Full Review

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★★★★☆

“Nice service”

Written on: 12/01/2015 by Carpenterqz205 (1 review written)

There was bit mistake in my ticket ,I notified the travelup and the service was very good and quick… Read Full Review

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★★★★☆

“Nice service”

Written on: 11/01/2015 by Carpenterqz205 (1 review written)

There was bit mistake in my ticket ,I notified the travelup and the service was very good and quick… Read Full Review

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★★★★☆

“Nice service”

Written on: 10/01/2015 by azamali (1 review written)

There was bit mistake in my ticket ,I notified the travelup and the service was very good and quick… Read Full Review

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★★★★☆

“flight”

Written on: 09/01/2015 by paulo261181 (1 review written)

i just wont to say thank you for e-mail me and inform me about my flight changes. Very good comunication. Once again thank you for good service… Read Full Review

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★★★★☆

“Good”

Written on: 07/01/2015 by Kasey459 (1 review written)

I liked the speedy response to my email for my name ultirastion.will only really now how to review travel up once have traveld… Read Full Review

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★★★★☆

“Jimmy (admin office)”

Written on: 06/01/2015 by AliyahSears218 (1 review written)

Problem with name - amended to beat of company's ability without charge or delay. Thank you!… Read Full Review

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★★★★☆

“Jimmy makes things better”

Written on: 04/01/2015 by Jennifer1975 (1 review written)

I had some concerns about my plane tickets. I was confused and it was bringing me down, but then Jimmy can along and made things better. He told me not to worry about a thing; that everything would be alright… Read Full Review

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★★★★☆

““Extn: 6802 Customer Services Travel up”

Written on: 31/12/2014 by Dublin999 (1 review written)

Due To airlines rescheduling my agenda was changed , I was informed by travel up by email four months before departure date , I phoned the travel up help desk to accept the amendments, I was treated courteously and professionally , I was informed that the new e tickets will be issued in the next seven days and was advised if they do not arrive within this time frame to call back and they will keep me updated. (seven days to see if I should have given five stars)31/12/2014 … Read Full Review

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★★★★☆

“Really fast response”

Written on: 30/12/2014

I emailed TravelUp as I had been a little worried as I booked in June, got the e-ticket and no further information came (6 months later) However I emailed TravelUp and got a response from an admin staff member (Jimmy) within minutes! Was very helpful and answered all my questions… Read Full Review

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★★★★☆

“My Manchester to Muscat booking”

Written on: 24/12/2014 by oiWhitaker245 (1 review written)

I was very satisfied with the on-line booking procedure and when I asked for clarification regarding my full name on my passport the reply came back the next day… Read Full Review

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★★★★☆

“Very quick, very helpful”

Written on: 22/12/2014 by 129Robertson (1 review written)

I booked by phone as I found I couldn't get the website to do what I wanted. Peter Brown was extremely helpful with our last minute decision to fly to Phnom Penh via Beijing with a 2 night stopover for new year's eve, returning from Bangkok to London 6 weeks later. Well done… Read Full Review

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★★★★☆

“Return flights to Port Columbus”

Written on: 17/12/2014 by keeffer (1 review written)

Excellent price. After a re scheduling of the original booking by the airline, I found the TravelUp team very helpful in sorting my concerns… Read Full Review

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★★★★☆

“Great service to get cheap ticket and good email follow up”

Written on: 12/12/2014 by Woodward192 (1 review written)

I booked the tickets to go and see a family member for Christmas. I then emailed realising I didn't have the e-ticket and this was sent to me within 5 hours. A follow up question on contents of the ticket came with quick replies. Very happy, looking forward to the trip!… Read Full Review

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★★★★☆

“good ”

Written on: 11/12/2014 by Blevins406 (1 review written)

Jimmy is very grateful staff and i am very happy i choose travel pack… Read Full Review

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★★★★☆

“I had a query about inputting passport details, Jimmy...”

Written on: 11/12/2014 by 486Arnold (1 review written)

I had a query about inputting passport details, Jimmy responded very quickly and was very helpful. He processed my details for me and overall was very happy with his speedy and efficient service :)… Read Full Review

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★★★★☆

“Excellent Prices, Good Service”

Written on: 08/12/2014 by LeeGallacher (1 review written)

Overall, I am very satisfied with Travelup and would be happy to use them again and recommend them. Our original dates were changed, reducing the length of our holiday. The only reason I didnt give 5 stars was that it then took a long time to get our tickets through, despite phone calls and emails, and the customer service wasnt great. However, we subsequently got our dates changed back, and from that point, service from our representative, Janki, was quick and pleasing. I would use again… Read Full Review

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