TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.7 / 5
72% of users recommend this
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★★★★☆

“I spoke to Francis who was very helpful and happy to...”

Written on: 19/09/2014 by jdt109 (1 review written)

I spoke to Francis who was very helpful and happy to look for several dates that I had in mind. Receipt of email to confirm booking and payment was quick to arrive and the E-ticket also arrived when I was told it would. Overall a good experience and I would recommend this website to friends, and will definitely use it again myself… Read Full Review

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★★★★☆

“Quick reply to travel enquiry”

Written on: 17/09/2014

We recently booked flights with travelup and were unclear about the availability of a meal during the flight. I enquired via the web form and received an answer within a few hours. Jimmy's answer was very helpful and clear… Read Full Review

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★★★★☆

“Happy bunny”

Written on: 16/09/2014 by Mead20 (1 review written)

Very pleased with the price cheaper than the actual airlines price!!! Liked the follow up to changes felt informed with the information proved… Read Full Review

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★★★★☆

“R Gilbert review”

Written on: 09/09/2014 by Jackisla (1 review written)

My name is Roger Gilbert. We have booked flights Manchester to Port Elizabeth. I have been very please with the service received. We booked less than 24 hours ago and all is now in place - thanks. I have also had a prompt response from Jimmy regarding seating. The booking has been very straight forward and prompt. I did like the simplicity of everything. Nothing poor to report. … Read Full Review

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★★★★☆

“Very helpful.”

Written on: 07/09/2014

Jimmy, is a very helpful and understanding guy. Booking went fine, update of my passport details went fine (2nd time - but I am happy). As an overall, good support from him. Many thanks… Read Full Review

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★★★★☆

“good service”

Written on: 05/09/2014 by Brownzd190 (1 review written)

Jimmy helped me with my query and provided prompt responses for all my queries… Read Full Review

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★★★★☆

“Amendment to booking ”

Written on: 04/09/2014 by xbSmith277 (1 review written)

Admin staff were very helpful in amending my booking, they were sympathetic and even sorted it out without hesitation… Read Full Review

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★★★★☆

“Great priced service”

Written on: 02/09/2014

I got attracted by the price and the clear presentation and run through processes of purchasing my ticket online. Recently, received an email of changes to my flight timings. It was an brief and friendly email communication exchange. So far I'm quiet pleased with the offered service… Read Full Review

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★★★★☆

“Very Good Service”

Written on: 01/09/2014 by Thedon01 (1 review written)

Helpful staff, he was very patient and allowed me time to consider options also explained things very clearly. He was also very clear in the messages he gave me and took time to ensure spelling was all correct. Finally he was, professional, polite and courteous. i would recommend agency to others… Read Full Review

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★★★★☆

“Update of flight seating”

Written on: 28/08/2014

A most helpful person sorted out seating for the two of us on our flight which had previously only confirmed one seat. This was the third attempt to resolve this issue and I was pleased by how this last person sorted the problem out, thank you. … Read Full Review

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★★★★☆

“Fanstastic personal service from the agent made the...”

Written on: 21/08/2014 by JeremyChurch343 (1 review written)

Fanstastic personal service from the agent made the booking easy to make at the best possible price would definitely consider booking again… Read Full Review

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★★★★☆

“good services”

Written on: 19/08/2014 by Ramos126 (1 review written)

Unfortunately, we had to cancel our tickets with in 3 hours of punching them. This process cost each of us £200. £800 in total, which I am sure you can imagine we were not very disappointed with. However The staff member who dealt with this process was very helpful and was able to answer all of the questions and although we were not happy with the cost he acted very quickly for us to keep the cost down. Thank you Austin for your help. … Read Full Review

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★★★★☆

“no problems at all.”

Written on: 15/08/2014 by Carver369 (1 review written)

All went well with travelup, flight changed and was informed every step of the way, would use again… Read Full Review

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★★★★☆

“A decent service regarding the circumstance”

Written on: 13/08/2014 by pxKennedy372 (1 review written)

I am happy with the service over the phone with travel up after experiencing a hick up with the re issue of my ticket, as long as my check in can go smoothly and my ticket is re issued I will gladly recommend to a friend… Read Full Review

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★★★★☆

“Easy and helpful”

Written on: 13/08/2014 by Blackwell171 (1 review written)

Good overall service… Read Full Review

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★★★★☆

“A good on-line experience”

Written on: 08/08/2014 by regularflyer43 (1 review written)

BOOKING A HOLIDAY I've used Travel Up before and would use them again. More suited to someone who is used to sorting and booking on-line. i.e. carvery not table service. If you need to contact, again fine, and DE was very good and very helpful. But if you like to be pampered and want some else to do ALL the work, then don't do on-line. My airline decided to alter its flight schedule and offered an alternative route, however by asking if originally route was available on other days of the… Read Full Review

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★★★★☆

“Helpful and patient staff”

Written on: 08/08/2014 by Copeland493 (1 review written)

I booked an airfare earlier today with TravelUp and am pleased with the service they supplied. I am travelling to a popular destination at the busiest time of year, and the TravelUp assistant patiently searched through a range of different options and factors to find a fare which was suitable for me. After I confirmed this choice, the process of issuing the ticket was efficient, though I didn't feel it was entirely necessary to stay on the phone while the payment was going through (although… Read Full Review

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★★★★☆

“east to use travel service”

Written on: 03/08/2014

easy to fill in forms online, didn't take long to do so. Got prompt replies when I emailed querying something. So far been good service, providing quality travel at excellent price… Read Full Review

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★★★★☆

“Quick response to inquiry”

Written on: 31/07/2014

Jimmy was quick to respond to my clarification on meals on board. Thank you!… Read Full Review

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★★★★☆

“Happy Customer”

Written on: 24/07/2014

Thank you very much for all your help and support with my return flight as per my request. I am very pleased with the service you have provided me and would definitely use your company again to book any travel that I may need to go on in the near future. The lady DD (Dimple Edwin) from Customer Service after finding me a stop over flight then went and rearranged this to a flight I was more happier and suited me more. This was arranged a turned around within a few hours. Very fast service… Read Full Review

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