TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.6 / 5
69% of users recommend this
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Latest Reviews

★★★★☆

“Happy Customer”

Written on: 24/07/2014

Thank you very much for all your help and support with my return flight as per my request. I am very pleased with the service you have provided me and would definitely use your company again to book any travel that I may need to go on in the near future. The lady DD (Dimple Edwin) from Customer Service after finding me a stop over flight then went and rearranged this to a flight I was more happier and suited me more. This was arranged a turned around within a few hours. Very fast service… Read Full Review

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★★★★★

“Extn: 6802 Customer Services Travel up”

Written on: 22/07/2014 by nwFord71 (1 review written)

I had changes to an outbound series of flights from Britain to Australia and suspected changes had been made for my return flights. I contacted the airline I was flying with using contact emails they provided on their website and heard nothing from any of them, which was very disappointing. I then emailed travel up, as I had bought the fare through them. I got a reply very quickly that gave details of new flights and explained why my flights had changed and also apologised on behalf of the… Read Full Review

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★★★☆☆

“CHEAP AND CHEERFUL”

Written on: 22/07/2014 by 1960Miller (1 review written)

Travel up were able to provide me with a good deal on flights for 5 people quite quickly however the process of payment seemed quite long and can be improved. Overall the service was good and Peter Brown (the travel agent) provided a good and friendly service. Thank you… Read Full Review

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★★★★★

“Excellent service”

Written on: 22/07/2014 by Trujillovn2 (1 review written)

Requested special meal. Airline informed immediately… Read Full Review

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★★★★☆

“HELPFUL FRIENDLY SERVICE”

Written on: 20/07/2014 by O'Reilly36 (1 review written)

Hi. Big thanks to William & travel up for finding me the quickest cheapest most direct flight possible when I needed to get from the UK to Cape Town re a family emergency… Read Full Review

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★★★★★

“ BEST STAFF AND BEST PRICE TICKET ”

Written on: 19/07/2014 by rezauk1995 (1 review written)

1. I HAD BEST PRICE TICKET IN UK . 2. THE BEST MEMBERS OF STAFF . 3. WE WILL RECOMMEND TO ALL FRIEND AND FAMILY . 100 OF 100… Read Full Review

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★★★★★

“The price is good. The electronic air ticket has been...”

Written on: 19/07/2014 by Ethanb190 (1 review written)

The price is good. The electronic air ticket has been issued almost instantaneously. Staff dealt with my queries in a very efficient manner. I am perfectly satisfied. Will definitely recommend Travel Up to every one of my acquaintances. … Read Full Review

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★★★★★

“Excellent Service”

Written on: 18/07/2014 by John2277 (1 review written)

I regularly book with Travel Up as I find they always get me the best prices in the market. With my latest booking there were some significant changes to the flight and - due to my own poor organisation - things were left a little late to get the ticket reissued. However, Travel Up were excellent in helping me resolve the issue so I could confirm the flights and their responsiveness took a major weight off my mind. I would happily recommend them to a friend and look forward to continue… Read Full Review

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★★★★★

“Helpful and prompt”

Written on: 17/07/2014 by Reedlo85 (1 review written)

I had realised this afternoon that one of the names on a flight booking was incorrect, I emailed the admin team and am extremely pleased with Jimmy who was prompt and extremely helpful in correcting the error on the booking… Read Full Review

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★★★☆☆

“query on flight information”

Written on: 17/07/2014 by Reganf326 (1 review written)

firstly I telephone the office to try and sort out my query, at the end of the call I did not feel I had a positive enough response therefore I felt the need to email. I have had a positive response back from my email but again I do not feel that my query has been resolved sufficiently. I would have hoped that the e-ticket originally issued would be re-issued now with the correct information and not just an email returned to me saying that meals were included in the flight… Read Full Review

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★★★★☆

“quick booking,helpfull,polite.”

Written on: 16/07/2014 by jasondeanburgess (1 review written)

Im very happy with this company regarding the way i was treated the staff are very helpfull very polite and they take away all the hassel of booking flights to booking hotels.If needed they can sort out your entire holiday and leaving you to just relax and look forward to your trip.There very quick in your confirmation details regarding everything you book and there really informative regarding and thing thats worrying you.There responce time to calls and emails are by far the quickiest and… Read Full Review

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★★★★★

“EXCELLENT SERVICE”

Written on: 13/07/2014 by Marelyk325 (1 review written)

Needing to buy a ticket for our daughter to travel to New Zealand we looked at the various websites regarding booking agents . I tried Travel Up and the phone was answered an advisor and I explained what was required. We changed our mind several times and his patience was seemingly infinite as he tried his best to accommodate our requests. The end result was a comprehensive service with a competitive price well done Travel Up… Read Full Review

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★★★★★

“Manage Booking”

Written on: 11/07/2014

Travel Up website is very user friendly and the support guys are very friendly too, needed some modifications for my booking and was done hassle free, 2 cheers for you guys, I will definitely recommend to my friends. Best wishes Roldao Silveira… Read Full Review

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★★★★☆

“Answers to queries”

Written on: 11/07/2014

Jimmy dealt with my query and a follow up question promptly and efficiently… Read Full Review

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★★★★☆

““Extn: 6802 Customer Services Travel up”.”

Written on: 11/07/2014 by gjHood126 (1 review written)

Very helpful, thorough and did everything that they said that they would. I haven't taken the holiday yet but the booking process has been simple and efficient, and have dealt with any changes promptly… Read Full Review

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★★★★★

“Flight booking via phone service review.”

Written on: 11/07/2014 by Dowlingcv355 (1 review written)

Wow, I cannot say enough to thank Travel Up and one of its employees in particular. Normally I'm quite confident in booking flights online myself, but with a tricky itinerary with stopover requests and different return dates for passengers, it was becoming a bit of a nightmare. As soon as I mentioned all the details to him, he was so efficient and thorough, making sure we covered all the requests I wanted and also provided other options I hadn't thought about (seat and meal preferences… Read Full Review

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★★★★★

“Excellent service”

Written on: 10/07/2014 by Flights00001 (1 review written)

I bought round-trip tickets to Africa for my family and was pleased with the level of service and assurance from the advisor. This is now my third time of using Travel up for my flights and prices and service have been good. I had called many other agents who were not as helpful nor professional… Read Full Review

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★★★★★

“Trip to China”

Written on: 10/07/2014 by cfDowney289 (1 review written)

Overall very pleased with Travel Up. They answered any questions quickly… Read Full Review

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★★★★★

“Very helpful ”

Written on: 09/07/2014 by doris96 (1 review written)

We had already booked our family holiday but needed and extra ticket 3 months after all the other were bought but couldn't find the same flight online. Rang up gentleman quickly sorted it out for within half an hour I had an extra ticket in the same flight. Great… Read Full Review

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★★★★★

“good info to the point”

Written on: 09/07/2014 by Hutchison415 (1 review written)

I queried a couple of issues i thought i had spotted in my ticket issuance, however the staff member was able to reassure me in a few sentences which will be enough to convince the airline of my efforts to rectify the situation pre-flight. The service was quick - within 40 minutes… Read Full Review

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