Cottages4you www.cottages4you.co.uk Reviews
Latest Reviews
★★★★★
“Fantastic stay at Braganza”
Written on: 24/05/2013 by Jeaniered
If your looking for a touch of luxury then Braganza in Torquay is the place to stay. Very spacious and comfortable with beautiful gardens and views. Lovely big bedrooms and a fantastic huge jacuzzi bath in one of the rooms. Hot tub was perfect again with lovely views across the bay. The kitchen is huge and very well equipped and lovely for family meals together. Fantastic welcome from owners and a great welcome pack to save rushing out to the shops. Can't find fault with anything about this... (read more)
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★☆☆☆☆
“damp cold dirty”
Written on: 21/05/2013 by Denisemaisiewillow
Pigs out the back, stinking rubbish bins full of stagnant water, excrement, dog? human? Filthy interior, grey bedding, very cold and uncomfortable. Very unhelpful owner, cottages 4 you, no help at all, no alternative accommodation, I had to go home. (read more)
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★☆☆☆☆
“insurance rip off”
Written on: 18/05/2013 by DisgruntledCustomer2013
This company insists you have travel insurance for all properties and requires your policy details or buy their overpriced product. Also quotes prices with discounts already applied so if you have vouchers (e.g tesco clubcard) the prices are deliberately misleading. Avoid this company where possible (read more)
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★★★★☆
“Stable cotages - RedRum Winchcombe”
Written on: 11/05/2013
In the lovely area of Winchcombe in the Cotswolds. The facilities in this cottage on the whole was good there was everything you need. TEA,coffee milk and biscuits on arrival. If I had a criticism it would only be that the decor was a little tired but it did not spoil our holiday.there was a lovely courtyard with Sun til late afternoon. The cottage was just on the outskirts of Winchcombe. Great eating places and a fab deli with coffee shop. Nearby Broadway was beautiful with lots of fab... (read more)
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★☆☆☆☆
“Nightmare at Fairoak, Felindre.”
Written on: 02/05/2013
I recently booked with cottages4you to stay for a week at Fairoak in Felindre. On arrival it was obvious that the log cabin had not been cleaned in months. The bed linen was very old smelly and damp. The tv and DVD did not work. There was no heating. And there was pig poo outside the cabin. We stayed one night because it was late. And rang cottages4you to tell them how disappointed we were and for them to find us and two dogs other accommodation. The told us that they inspect the properties... (read more)
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★★☆☆☆
“Rip Off”
Written on: 24/04/2013
No mention of available discounts on web site. Found shortly after booking (and paying full booking fee a few weeks before it was due) I was entitled to a £50 discount because I had a Virgin Money bank account. When I contacted Cottages 4 You a month before the holiday they said I could not claim the £50 discount as it was too late??? This Company takes your money quick enough-the same day as you book but refuses to refund any money. It appears their super fast booking system only works... (read more)
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★☆☆☆☆
“Invisible upon departure.”
Written on: 15/04/2013 by Whiskysublime (2 reviews written)
I really do not know where to start with this review of Westfield Granary,perhaps with the potentially fatal consequences of smoke alarms being covered over with plastic carrier bags. It was not until late in our stay upon attempting to light the lounge open fire, that we realised why the alarms were covered ...they went off immediately the badly draughted fire was lit! Surely the covering of smoke alarms in a rental property is an offence under Health & Safety regulations. To move on ....... (read more)
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★★★★★
“Absolutley brilliant Pheasants Folly Roadwater Somerset”
Written on: 31/03/2013 by Foxall
Have just come back from Pheasants Folly Roadwater Somerset lovely cottage so very clean and very luxurious it was our wedding anniversary and the owners Tracey & Graham ( who live in the big house next door) left us a card and a bottle Asti how very thoughtful they were a lovely couple so friendly the bathroom, bedrooms and kitchen area are 4 star the Lounge with wood burner is very cosy the surroundings are breath-taking the owners have two lovely dogs ( you can take yours if you want) so... (read more)
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★★★★★
“Mill Pond Cottage, Cromford”
Written on: 22/03/2013 by TheBowdens
The owner very friendly and helpful. Welcoming gifts an unexpected and lovely touch. The cottage itself was well equipped in a gorgeous location. Cosy and modern decoration. It was nice to come back to the warmth of the brilliant fire as we were there at the beginning of March and were cold when we had been out all day exploring the local countryside. I would certainly use this cottage again and have recommended it to friends and family. (read more)
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★☆☆☆☆
“deposit rip off!!”
Written on: 01/03/2013
we booked a holiday late 2012, for march, we had to then cancel in early jan due to illness and loss of job due to the seriousness of the illness. We had to make numerous calls before we got anyone to speak to us. We were then told we would have to pay £51.00 to add to the £25.00 deposit we had already paid. We agreed to that as we had enough problems and wanted this mess out of the way. We got credit card etc and called back ,only to be told that it would actually be £147.00 on top of... (read more)
Visit cottages4you.co.ukStoney0191's Comment
Written on: 08/03/2013
Same with us we booked for June and need to cancel due to mums illness and they want us to pay another 250 to cancel..I don't think so ,, court it will be ,, don't use these total rip off ,,horrible people,, smelly old properties..BEWARE...
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Teejay1976's Comment
Written on: 19/05/2013
Same with us, cancelled a few days after booking due to change in circumstances. Then receive an email 8 weeks later saying the balance was due, I telephoned them and was told I needed to pay an extra £250 as I took a low deposit (the only option when booking was the full price or £25 deposit) I was informed that it made no difference whe I cancelled as it would still be £250, even that does not make sense under there T&c's regarding cancellation dates and what percentage you need to pay! I've just sent a cheque after receiving my 3rd lletter threatening court action! Wish I'd seen this before. I feel like I've been mislead by a really unethical, dishonest company. Good luck with whatever course of action you take.
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Showing 1 - 10 of 82 Reviews
★☆☆☆☆
“Reviewing your reviews”
Written on: 28/02/2013
I really can’t tell you how pleased I am that I Googled Cottages4you. I do have to say that I am on the other side – I am a holiday accommodation provider and had been thinking about going with this group. It is completely shocking that I read that there has been such rubbish service on their behalf. Just like the customer we have so many terms and conditions where they are able to rob us out of money and then we would get charged to get out of the contract – we are still reading... (read more)
Visit cottages4you.co.ukBirch22's Comment
Written on: 01/03/2013
I have just spent a week in a farmhouse in Wales booked through Cottages 4 You. The crockery & utensils were chipped and broken. Bedding not too clean (valance had not been changed). Old re-enamelled bath too narrow to shower safely. Very old Dimplex heater in a huge bathroom, totally inadequate. Dining chairs wobbly & unsafe. Owner was friendly but not really bothered when I mentioned the chairs - there seemed no point in mentioning the other problems. Have reported to Cottages 4 You and received a letter of apology but I very much doubt that anything will be done to improve the property and it is listed as Four Star! To the owner who has commented above - let me know where you are and details of your accommodation and I will consider using you in future.
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★★☆☆☆
“Quarryman's Cottage, Cornwall”
Written on: 25/02/2013 by suemorgan1 (1 review written)
We booked Quarryman's Cottage, Callington, Cornwall February 9th - 16th 2013. It was a AWFUL! The lawns were covered with dog faeces on our arrival, the cottage SMELT of smoke and filth. The cottage was dirty and had not been cleaned prior to our arrival. The bed linen was old and needed replacing, as did the furniture including the sofa which had a wooden board under the cushions to replace springs! The cottage was an absolute disgrace - and was graded 4 stars by Cottages4you! It obviously... (read more)
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★☆☆☆☆
“Booking system beware”
Written on: 27/01/2013
We were booking a cottage for this february half term and choose the date and then done next etc and booked. Then yesterday we got a call from the owner saying where are you the date was the 25th January and we had booked for the 16th Feb big difference. Low and behold there must off been and internet error. We spoke to cottages 4 you and the owner he wasn't booked for the time we believed we had booked but wanted us to pay again and cottages 4 you may as well just said tough as they told us... (read more)
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★★★☆☆
“Hounded by unhappy owner”
Written on: 15/01/2013 by JulesC (2 reviews written)
I booked a part week over Christmas through Cottages4you. The cottage was aesthetically/decor wise & location & cleanliness etc fine. The owner however mentioned a small leak in the heating system. We arrived to find the drip tray in our bedroom overflowing - OK it was Christmas and perhaps he hadn't been in for a while. No real issue with this. Second night our young daughter had a severely truncated bath as there was insufficient hot-water. We then woke up the on the following morning... (read more)
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★☆☆☆☆
“Drayton Farm Barns Cottages 4 you”
Written on: 09/01/2013 by smileychopsuk (2 reviews written)
Would never use Cottages for you again. Stopped at Drayton Farm Barns near Winchester, very very nice and clean, such a shame after the hassel of rebooking, because of the below Original booking was cancelled by the owner, as did not want a baby in a moses basket at 9 weeks old, was advised bedroom were not suitable for this. Total lie there was plenty of room, just did not want a small baby in a tiny moses basket. Accidently took one of their Towels home, was honest and let them know,... (read more)
Visit cottages4you.co.ukSmileychopsuk's Response to smileychopsuk's Review
Written on: 09/01/2013
ok this was a nice cottage very clean and tidy, and nice people, just dont like the way we have been treated especially cottages for you, and despite contacting cottages for you did not get any confirmation had to phone up and get the contact details on the way...just think all situations could have been handlded a lot better
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★☆☆☆☆
“Cottages4you deposit rip off”
Written on: 03/01/2013 by matthewpod
I booked a cottage with cottages4you on the 29th of December 2012 for a holiday in June 2013 and paid my £25 deposit, i then wanted to cancel on the 2nd of January 2013 due to a change in plans, i was then told i would need to pay a £250 "deposit" if i cancelled! How they can legally charge what amounts to a cancellation fee of that amount with that much notice is beyond me. Now to be fair to Cottages4you it is on their website in the terms and conditions but i didn't notice this term when... (read more)
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★☆☆☆☆
“Stung For £490”
Written on: 11/12/2012 by JBean (3 reviews written)
I made a booking with cottagesforu back in September with a view to travelling the following July. I paid my deposit to secure the cottage of £25 and tried to book the ferry which I was told were 'not yet live' on their system. They would become live in due course. Over the next 3 months, I called them twice to book the ferry but was told the same thing, that they were not yet live, but was assured they would call me back. Got the call on Saturday the 8th December and proceeded to book... (read more)
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★☆☆☆☆
“Now £25 per dog”
Written on: 03/12/2012 by Dougned (1 review written)
After many years we won't be using this company again- £25 per dog is not pet- friendly. Our friends think the same. There are plenty of other companies who don't impose this charge. Doug Taylor Co Durham (read more)
Visit cottages4you.co.ukSophiecmclaren's Response to Dougned's Review
Written on: 05/12/2012
I actually have a couple of properties with the agency. Started taking dogs 2 years ago. After we bought our own wee dog, found it difficult to get nice accommodation .
However the agency takes 21% of the charge, which I find really annoying, in the last month, have had a Dalmatian pee on my new carpet and scratch the walnut doors in my apartment. I have to pay a £70 minimum call out for my carpet cleaner to come out and clean it, in the past have used my own carpet cleaner but have found the professional cleaner better at it.
I know it's not the dogs fault but not all owners are as responsible as myself. I like to keep my apartment lovely and clean so I think a charge is acceptable as sometimes it does take quite a time to vacuum lots iof hairs from rugs, blankets and bedding, chairs and the extre runs to the laundry to wash my rugs, £6 a wash!which I have to do after every dog visits.
I do thing £25 is quite high a charge especially when the agency is not actually doing the extra cleaning!!
Mrs McLaren
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Dougned's reply to Sophiecmclaren's Comment
Written on: 05/12/2012
I must reply to this comment. I have been renting holiday cottages for 30+ years, both in UK & Europe, & can confidently say thay I expect to leave any accommodation as I found it & I have often been thanked for this.
I think a deposit system, paid to the owner & refunded on leaving,, would be much fairer. I do appreciate (name removed) comments, but resent being grouped with the irresponsible owner.
Doug T
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★★★☆☆
“When Pet Friendly is not Pet Friendly”
Written on: 12/11/2012
We booked for a Pet Friendly cottage using the search menu. When you choose your cottage there is no mention of the Pet Friendly 'do's and don'ts' on the actual booking page of each cottage, these are listed on a completely separate page tucked away under the general blurb and photos. If you are not prepared to have your dog with you 24 hours a day, every day of your holiday then these cottages are not for you! Pets are not to be left unattended at any time at the cottage. An... (read more)
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★★☆☆☆
“W13156 Brexent-Enocq, nr. Le Touquet”
Written on: 07/11/2012
This barn conversion was probably nice when first completed but is now a little tired and actually unsafe in places. The Visitor's Book is full of comments about leaks, faulty fire alarms and dripping plastic from the light bulb casements, once the bulbs overheat. There is also a really consistent bad smell coming from the septic tank outside. This comes up through the sink, shower and toilet in the double bedroom, and has been mentioned several times in the Guest Book too. Monsieur and... (read more)
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Showing 11 - 20 of 82 Reviews
★★★☆☆
“Not very impressed”
Written on: 05/11/2012 by landykizzy
Would like to know what we actually paid for when we booked our holiday. We paid an awful lot of money just for the shell as we were charged 48.30 euros for elec and gas for a week when we were hardly there. We weren't even shown the first meter reading. I think this is very expensive and not clearly written in the description as we are not the first to be surprised about this. When we were told when we were there they said probably between 20 - 40 euros so wasn't expecting 48.30 euros. I... (read more)
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★☆☆☆☆
“Cottages NOT for u”
Written on: 30/10/2012 by gracieD (1 review written)
I agree with comments about cottages 4 u. They have got really big, but not very efficient. I got locked out of the system trying to pay for a cottage, and a number flashed up for me to phone. I phoned it and they said they couldn't help because they were also locked out of my payment system, and there was nothing I, or they could do. I would just have to phone back an hour or so later, or try again. They said it was because the system was so busy. You don't need this sort of thing happening... (read more)
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★★★★☆
“Lovely cottage, great for a complete get away from it all.”
Written on: 29/10/2012
Great owners who are on hand to help with any need, very accomodating. Lovely cottage, well equipped. very comfortable beds, and great place to take your dog as well.If you want a great base and a get away from it all then this is the place for you.Added bonus of great star gazing. (read more)
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★★★☆☆
“Wren Cottage Lyme Regis”
Written on: 14/10/2012 by jaycee16 (1 review written)
UNAWARE of awful access path to property unsuitable for elderly/infirm (deep torrential river with 15' drop to right, fast flowing stream to left, no handrails either side and, only one street light working. A real Health & Safety issue here! very steep stairs in property, minute kitchen but most of all misunderstanding about payment of heating i.e. solid fuel fire we had to buy logs for lack of communication with owner. Description of garden & photo misleading and although we were told... (read more)
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★☆☆☆☆
“Read their Booking Conditions and Beware!”
Written on: 13/10/2012
When you read their booking conditions, you realise that they guarantee you absolutely nothing about the property. They take your money and give you no guarantees at all regarding the state of the property, its description and even its availability! What are you paying for, I wonder! I would not book with them. I doubt the legality of some of their conditions - unfair contract - but save yourself time and money and don't bother booking with them in the first place! There are much better... (read more)
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★★★★★
“The Orangerie, Bargrennan”
Written on: 30/09/2012 by Jandy100 (1 review written)
We were expecting a lovely quiet holiday with a little bit of luxury & that's just what we got. Vincent & Ruby were such lovely hosts, and every little detail had been well thought out - from the welcome pack that we were given (which included great smoked salmon from the smokehouse) to making sure that everything was just how we wanted. The cottage was comfy, the hot tub great & we were totally secluded away from everyone. The pub is a nice touch, and you wouldn't have to leave the... (read more)
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★★★★★
“A most comfortable holiday home could not wish for...”
Written on: 30/09/2012
A most comfortable holiday home could not wish for more ,large attractive back garden with sea view wished we lived there. (read more)
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★☆☆☆☆
“Disgusting cottage”
Written on: 23/09/2012
Stayed at the dreamaway cottage in highhampton Devon. One word avoid. This cottage is disgusting , it's dirty and damp . Everything is dirty so can't name one thing . Do not ever go to this cottage . (read more)
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★★★★☆
“Buggati house\ Bosbury cottages 4 you & welcome cottages”
Written on: 18/09/2012
we arrived at Buggatti House on Saturday 15th Sept 3pm greeted by owner shown round but the 2 Large springer Spaniels were not to freindly we had left our small dog in the car. At 6pm saturday evening we were just about to go out of the door when one of the owners dogs attacked our small dog and my wife she immediately picked ours up to her chest but it would not stop till the owners came to get it off our dog recieved cuts to is stomach and my wife scratches to her feet the inciddent upset... (read more)
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★☆☆☆☆
“Cottage not as it is described”
Written on: 13/09/2012 by LEGROS (1 review written)
Pay attention to the "cottage4you" society. I has a terrible experience with a cottage number W6872. The external view is correct, with flowers, small garden. BUT, the inside is not serious: smell, moisture, machines out of order: dishwasher, vacuum cleaner, armchairs battered, pan compartment of electric cooker destroyed, never see such a 1,2 meter wid bed!!, ridiculous shower: 2 hoses to insert in the 2 taps!!!! Therefore, be very carefull before renting a cottage with this society. (read more)
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Showing 21 - 30 of 82 Reviews
★☆☆☆☆
“Roundhill Cottage, Launceston”
Written on: 09/09/2012
DO NOT RENT THIS COTTAGE!!!! You will regret it!!! Reasons for Renting... There is nothing else available in the whole of the South West of England Reason not to Rent... - The Damp Problem This property is damp. Not just a little bit damp, but so much so that you feel moist after sitting on the sofa for 10 minutes. In August (a time when you'd think that damp wouldn't be such a problem) the house was so damp we had to use the fire and electric heaters just to dry the place out a bit!... (read more)
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★☆☆☆☆
“Cottage Owners Opinion”
Written on: 07/09/2012 by emeraldspy (5 reviews written)
7 years ago Cottages4You where an excellent company. Guess what they have grew up into a monster. This maybe down to acquisitions, as the company have expanded by pulling in their largest rival the Hoeseaeson Group. Either way the end customer is often left unhappy with the overall experience and more recently owners themselves are expressing a negative view towards a brand who have just become too big to deliver adequate levels of customer service. AVOID, AVOID, AVOID!!! (read more)
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★★☆☆☆
“Maycott, Week St Mary”
Written on: 02/09/2012 by Turfy
Disappointed overall. We had to clean the place on arrival, not waht you expect after a 10 hour drive. Not as it looked in the brochure (they have some great photographers!)as it was joined to two other cottages. The shower was appalling, nearly scalded my children, this is after many comments in the "guest" book to change it. Noisy fridge, no parking on site, the only redeeming factor was that it is near iother places to go to. (read more)
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★☆☆☆☆
“GLYNDWR ATHOG FAIRBOURNE”
Written on: 24/08/2012
The cleanliness of the cottage was of an appallingly low standard. The open drain in the utility room must surely constitute a health hazard and should be investigated by the relevant authorities. Cottages4you were extremely unhelpful and fobbed us off with a feeble excuse. I was in the habit of booking three weeks or more each year with this company. I will not be doing so in the future. I am very disappointed with the overall service and attention given to my complaint. (read more)
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★★☆☆☆
“Beach Walk, Wells-next-the-sea”
Written on: 24/08/2012
Beach Walk at Wells-next-the-sea is large house, generally well maintained, but profile on Cottages4you is misleading. Beach Walk is effectively part of new development with housing on the three sides not shown on the website and close to main road. Further more, it offers accommodation for eight, but the water pressure is very, very low meaning that only one bathroom can be fully used at any one time. The site, Cottages4you, offers only selective reviews, which gives a misleading picture of... (read more)
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★★☆☆☆
“'old stone farm' Bideford”
Written on: 18/08/2012 by abr1966 (1 review written)
I was very dissapointed with the greeting of the owner of this property when we arrived on 11th August 2012. She was unfriendly, unwelcoming and greeted us with disdain. We were informed about numerous 'rules' as the first thing that was said to us which as a mixed party of 12 ranging from 2 years old to 70 we found quite unpleasant. The property itself is not as the photographs would portray. There is plenty of space, a nice garden and the bedrooms are mostly well maintained, however, in... (read more)
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★★★★☆
“Cottage near Doelan, Brittany”
Written on: 04/08/2012
I don't normally write reviews, but think it's only fair to do this given the poor publicity Cottages 4 You seems to get. We booked this cottage in southern Brittany for a week, and have just got back. Lovely place to stay, and the French owners (who lived next door) were really very friendly, even giving us little presents. The descriptions of the place were completely accurate, directions to find it perhaps a little sketchy (but we did find it ok), and Cottages 4 You even managed to... (read more)
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★★☆☆☆
“Swallow Roost, Kilgorrick Cottages, Cornwall”
Written on: 27/07/2012 by ianed57 (1 review written)
We were disappointed with the standard of equipment in the cottage. The furniture was not that shown on the photographs -what we got was saggy and uncomfortable. The garden furniture was not as shown and lacked an umbrella. Some lights didn't work and replacement bulbs were not readily available. One was replaced when a request was made. Also missing- saucepan lids, oven glove, bathmat, batteries in two out of three remotes, waste bins in bedrooms, bedside lights, any means of cleaning... (read more)
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★☆☆☆☆
“Worst holiday ever”
Written on: 24/07/2012
Never use cottages for you as awful customer service, incorrect descriptions of cottages and despite two calls complaining to them no response. Cottages expensive are star ratings are an absolute joke. (read more)
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★☆☆☆☆
“Filthy Cottage in Haworth ”
Written on: 10/07/2012 by GoodNature
I have used this company four times, the first two cottages were good only because of the cottage owners. The third cottage was not up to standard and definitely not a five star as stated on the Cottages4you website. The fourth cottage was Cobblers Cottage in Haworth in Bronte Country and was absolutely filthy. We arrived and picked up the key from a place arranged with the owner. Once inside the cottage, the first thing to hit us was the smell, a combination of stale cooking oil, damp and... (read more)
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Showing 31 - 40 of 82 Reviews
★☆☆☆☆
“Appalling Experience”
Written on: 09/07/2012
Booked what we thought from the advert would be a cosy little nest in Warkworth for the Jubilee week, which turned out to be horribly similar to ApplyDapply's experience (presumably in a different location) - property dirty, desperately uncomfortable, terrible mattress, stale smelling pillows, nothing felt clean ... owners away so we went to Argos (only place open on Jubilee Bank Holiday Sunday) and bought mattress topper, sheets, pillows to try and make it bearable as nowhere else had any... (read more)
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★☆☆☆☆
“Absolute rip-off”
Written on: 09/07/2012 by Maryanne1
If you are considering to book a cottage with cottages4you, just refrain from doing it. They rip you off. I booked a place and then paid 27 pounds as a deposit, however, they didn't warn me that that was the "low deposit" contract and that they would claim 225 pounds more for cancelling. So, I cancelled and, voilá, now they are claiming the money for NOT USING THE SERVICE. I took for granted that they would keep the deposit but this is a swindle. In my country, Spain, that is called FRAUD.... (read more)
Visit cottages4you.co.ukP3V4Ns's Response to Maryanne1's Review
Written on: 02/08/2012
In my country what you have writted could be classed as SLANDER. Did you book via their website? If you did the booking conditions of their "Low Deposit Offer" are clear. Did you read the booking terms and conditions??
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Teejay1976's Response to Maryanne1's Review
Written on: 19/05/2013
Read the comments left by others, you are not alone! Dishonest company that apparently have even worse proprieties than they have morals...... Lucky escape I say!
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★★☆☆☆
“From the property owner's perspective...”
Written on: 02/07/2012
...yes of course it's our fault if the property is dirty, however I would like to point out that we do pay a very high commission to cottages4you (up to 50% during the low season) NOT just the £30 booking fee as many customers seem to think! This means that charges have to be high which I feel also raises client expectations, sometimes unrealistically. So while owners struggle to make a small income (remember we have to clean the properties, maintain the gardens and pay fuel charges,... (read more)
Visit cottages4you.co.ukP3V4Ns's Comment
Written on: 02/08/2012
So basically you're saying that you can't afford to hoover your house because you don't get enough money from Cottages 4 you. If this is the case then why not leave them, then you can go and hire a cleaner.
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★☆☆☆☆
“Woodland Retreat,Washaway,Polbrock,Bodmin near Wadebridge”
Written on: 28/06/2012 by Fooolmeonce
I had the misfortune to book this holiday cottage through Cottages4U two weeks ago. The owners of the cottage are having another built next door.They do not tell you of this when they take your money for your dream holiday! IMO they and Hoseasons who own Cottages4U have a scam running where a month before you are due to stay, they phone to say that "the owners have notified them of minor building renovation works on the nearby property",and would you mind? I said I would not.(fool). The fact... (read more)
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★★☆☆☆
“Kingfisher Cottage, Oborne, Dorset”
Written on: 17/06/2012
Cottage In a stunning area of the country, with pleasant views from the lounge. Generally the cottage was tired inside and slightly grubby on close inspection (dust on top of wardrobe and along curtain rails). There was also a lot of "out of time" food left in the kitchen cupboard and the oven had grease stains that I could not remove. Bed linen/towels clean Furniture Poor quality, saggy sofa and tatty chairs. Rugs - dirty looking. Twin beds hard, sorted by putting spare duvet over the... (read more)
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★☆☆☆☆
“CYNICAL”
Written on: 08/06/2012 by applydapply (15 reviews written)
Holiday cottage booked after much research. On arrival found property filthy, including fridge with spilt food, dirty kitchen equipment - and cupboards and drawers, crockery and cutlery all needed washing.Cracked and chipped crockery. Filthy floors, windows, heaters etc. Dust everywhere. All bedding stained and bedlinen not ironed. Mattresses excrutiatingly uncomfortable. A general air of neglect. Many things not working including radiators. Described as dog friendly and baby and toddler... (read more)
Visit cottages4you.co.uk
★☆☆☆☆
“Bereavement Cancellation”
Written on: 26/05/2012 by Ordinary_Guy (1 review written)
If you have clicked this review thinking I am going to complain about cancellation charges for a cottage holiday I couldn’t take due the loss of a relative then I’m sorry, I’m talking about the loss of my pet dog and I hope you will understand the sudden loss of my faithful companion of 16 years due to a Tumor has affected me perhaps more than loosing a close relative would. In December 2011 I booked a cottage holiday home for my dogs’ holiday for mid February 2012 through the... (read more)
Visit cottages4you.co.uk
★☆☆☆☆
“Full of hidden extra charges - avoid this company!”
Written on: 06/05/2012
I booked a holiday cottage and the price seemed reasonable, however upon checking out there were all sorts of expensive extra charges £25 per dog of which we have two, expensive personal insurance of $28.00 and extra amounts for heating £35!! It was only after payment that I did a search on the internet and found that exactly the same cottage was available at Welcome cottages and the total price would have been overall cheaper as dogs go free and the actual property itself was less. Avoid... (read more)
Visit cottages4you.co.ukGuest's Comment
Written on: 19/06/2012
Welcome cottages and Cottages 4 you are all part of the same company.
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★★★★★
“ireland cottage”
Written on: 21/04/2012 by seawick1320
Booked with c4y and they were great. Had to move from where we had originally booked and they found us another place straight away. Ended up having a wonderful holiday. Would book with them aga DID NOT HAVE ANY PROBLEM AT ALL CONTACTING THEM TO CHANGE WHERE WE WERE STAYING. (read more)
Visit cottages4you.co.uk
★☆☆☆☆
“Appalling customer service and company”
Written on: 17/04/2012
Booked a last minute cottage, received no confirmation email from them, when I tried calling them 15 minutes before closing the staff were hanging up to avoid taking calls, then at closing time I got the answer phone. I complained the next day and they lied about their closing time it was an hour earlier they said to what was on the Internet. I have just received a letter saying they have investigated my complaint and I was ringing the wrong number. Definitely WILL NOT BE BOOKING WITH... (read more)
Visit cottages4you.co.ukGuest's Comment
Written on: 14/06/2012
I agree. We had a poor response to complaints about very poor treatment from the owners of one of their cottages in France - Manoir de Kerveguen in Loctudy, owned by M De Pententenyo.The reference number is Property T29361. Judging by the way c4y dealt with our complaint I would have no confidence that they have dealt with the issues and will certainly not book through this organisation again.
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Aed58's Comment
Written on: 24/04/2013
Apologies the discount should read £50
Aed58's Comment
Written on: 25/04/2013
Many thanks to the review team for correcting my original which had a typing error stating the discount was 50% not £50 (10%).