Crystal Umbrella, www.crystalumbrella.com Reviews

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I would avoid Crystal Umbrella like the plague. Month after month, without fail, they made mistakes that meant my payments were delayed. Worst of all, their "customer service" was non-existent - they were completly un-bothered about sorting any of it out. Have since moved to parasol who have been brilliant - in a totally different league.

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PA very helpful. Relatively few problems with Crystal Umbrella. Only problem I have had is forgetting to send a receipt for my hotel accommodation. I sent this later but missed that weeks pay run. It was added into the following week. My PA sorted this out for me and called me when promised to keep me informed. They have been very good about chasing my agency for payments which have been a bit slow at times. Now my PA gets then to email a remit every week and I get paid before they do!

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Crystal Umbrella. I'm new to contracting but was recommeded to try these guys.. Staff are really helpful and certainly know their stuff!
I like their website, very professional and shows that they must be quite an established firm.
Closed at weekends

wicked1978's review has yet to be rated - Be the first!
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Crystal Umbrella has excellent Customer service, Very fast payments as process before cleared funds received from agency. Always helpful and informative. Staff are very friendly. Crystal Umbrella are a good honest company, not all companies are like that! Been with Crystal Umbrella for just under 2 years and have had no real problems with them. They offer a fast very cost effective service which is better than a lot of the competition and I have used a lot of em. My PA is a darling, always helps ...

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I have used Crystal Umbrella for over 12 months now and they had a few problems a while ago when they had a new system installed but now their service is second to none and my PA will do anything she can to help.

rztaylor's review has yet to be rated - Be the first!
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I was with them for just over a year, during which time they failed to pay one of my payments. It was only when I raised the issue that they realized that they'd failed to pay me over £1000. In addition, although they deducted the tax at source, they didn't send it to HMRC until after the years deadline - causing me to pay over £700 in interest (and again, I had to contact them to find out why HMRC were charging me interest). They still haven't refunded the interest payments. Final ...

divinitymedia's review has yet to be rated - Be the first!
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Reliable payments, personal rep
I've just come out of my working contract with crystal umbrella. I'd totally recommend them to any IT contractors. Top Notch service so thanks guys!

James Hatfield's review has yet to be rated - Be the first!
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Crystal Umbrella used to be called nolongerlimited who I've always used to process my payments.. I was a little surprised when they rebranded but the service they are giving seems to be going from strength to strength. The experience of working with you folks has been a true eye opener. The advice, support and overall professionalism of the whole service is something to be admired. I have already recommended colleagues, friends and businesses to engage with using you folks.. Keep up the good wo ...

FFan's review has yet to be rated - Be the first!
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I left them. Asked for a p45 to be sent out. I got sent a comment card asking for details about who I was using next, where Id go, why I was leaving. The usual nonsense. BUT they refused to send my p45 until I completed all this stuff as far as I am concerned.My emails started bouncing back and my emails go unanswered, so I guess Im still registered with them despite my repeated requests to leave.Very uncommunicative when you need something doing.Still haven't received my P45.I do not recommend ...