Busters Motorcycle Accessories Reviews - www.busters-accessories.co.uk

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Media Gallery for Busters Motorcycle Accessories - www.busters-accessories.co.uk

Busters Motorcycle Accessories - www.busters-accessories.co.uk

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Latest Reviews

★☆☆☆☆

“They used today be good..”

Written on: 11/04/2015 by Tbird-tom (1 review written)

I've been waiting two weeks now for a brake hose. Meanwhile my bike is off the road. Instant money grab by busters though so they've got that sorted. A phone call got me only a vague flippant non - response. This used today be a good company today deal with, now they just don't care. … Read Full Review

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Tbird-Tom's Response to Tbird-tom's Review

Written on: 11/04/2015

Sorry about the typo. That should be "to" not "today. My smartphone is not as smart as it thinks...

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★☆☆☆☆

“Only provided part of the order but took all pf the...”

Written on: 08/04/2015 by philkingsbury (1 review written)

Ordered 3 Optimate battery charger leads - they only delivered one but took the full payment. They promised to deliver the others on next day delivery but failed to do so and are not responding to any chasing. very disappointed… Read Full Review

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★☆☆☆☆

“Won't even talk about order”

Written on: 16/02/2015 by DonaldOrtega484 (1 review written)

Bought from there eBay sales a chain and sprocket. Got email today saying I'd ordered wrong one and to re order again exactly the same one??... I phoned, choose option 3 eBay sales then got a person who can't see eBay sales, said u need to email them, it's the only way they respond.. He said they hadn't taken the money!, guess what they have!!!!… Read Full Review

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★★★★★

“Excellent Service”

Written on: 21/01/2015 by Coughlintm312 (1 review written)

I ordered an oil filter and oil as a package on Thursday night and It arrived Friday afternoon. From ordering to delivery, the oil hardly had time to drain from the engine before it had arrived, was highly delighted with the speed of delivery.Will definitely use Busters again.And well done to the courier for getting it to us in record time. Thanks For an excellent service… Read Full Review

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★★★★★

“Amazing!”

Written on: 08/12/2014 by SimoneQuinn272 (1 review written)

Hi,TheTuzo crash helmet I bought from you is perfect! Comfortable, good fit. I would recommend this product to my friends and family. Arrived on time, no problems. Brilliant! Thank you :)… Read Full Review

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★★★★★

“Totally Customer Focused Team - Highly Trusted”

Written on: 18/08/2014 by MonicaRodriguez249 (1 review written)

I had an issue with quality on a purchase of motorcycle boots from Busters and Mark Thomas who is the Ebay Accessories department manager dealt with my concerns in a manner that exceeded all my expectations. He ended up providing an upgraded set of boots to me at a discounted price. This he did not need to do and he went the extra mile (or ten!!) to keep a customer happy. Definitely will continue to buy all by Motorbike accessories from them in future - I have found their prices for everything… Read Full Review

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★☆☆☆☆

“Shocking service”

Written on: 07/07/2014 by StephenCooley (1 review written)

Just don't bother using this company… Read Full Review

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★☆☆☆☆

“Do not use .”

Written on: 19/06/2014

Ordered jacket it said 48 hour delivery after 6 days no jacket . Trying to contact the idiots get told it is not in stock and they where waiting to c if any more come in well cheers I have my cbt booked for 3 days time now I have to rush around to find one do not Use… Read Full Review

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★☆☆☆☆

“NEVER USE BUSTERS SUPPORT YOUR LOCAL BIKE SHOP”

Written on: 11/06/2014 by IANMACP (1 review written)

Hello all just thought i'd share my recent dissapointing customer service experience from busters motorcycle part ordered a new motobatt off ebay 48.99 seemed like a good buyit turned up and it was the wrong one 30mm too tall i figured out that the battery listed was for the american market fzr 600 r which is basically the earlier uk model fzr and not the foxeye uk model which is my bike So spoke to gruff of busters on friday morning and explained they had made a mistake in the listing (they… Read Full Review

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★☆☆☆☆

“Poor communication”

Written on: 14/01/2014

Ordered spare bulbs well before Christmas as a gift, got sent the wrong ones. Returned wrong ones to Busters after many emails to and fro. They still have not sent the replacements, despite the fact that they have reimbursed me for the return postage. After many chasing emails they have asked me once again for the original order details and my address. I sent all the documentation with the returned item. They have got a serious in their Customer Services department, they are either thick… Read Full Review

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★☆☆☆☆

“universal mirrors NOT”

Written on: 21/10/2013 by bustersarerobbers (1 review written)

Ordered universal mirrors for 03 z1000,what I got would not fit,wrong thread,wouldnt fit Honda or Suzuki bikes either.Emailed them and they told me return them to address on invoice for replacement or refund.I did,twice,firct time came back with Royal Mail sticker saying addresse gone away,second time said not collected.I have phoned and email this shower numerous occassions.They are a bunch of theives,avoid at all costs… Read Full Review

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★☆☆☆☆

“chain and sprockets”

Written on: 03/06/2013 by rattie94 (1 review written)

ordered chain and sprockets on the Tuesday with a 48 hour delivery time 1 week later still no parcel. tried contacting them with no reply. stay well clear and save your money… Read Full Review

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★★★★★

“Fantstic Customer Service”

Written on: 23/01/2013 by dangeroushamster (1 review written)

Ordered a new chain and sprockets for my R6 back in October. Finally got around to fitting it in January to find that the rear sprocket had been machined incorrectly and didn't fit over the bolts ! Having contacted Busters, without quibble, they sent out another. Not only that but shipped it next day as I was aiming to get the bike on the road the next weekend. You don't get much better service than that so thank you ! I've ordered other items in the past including air filters, plugs and… Read Full Review

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★☆☆☆☆

“Duff motorcycle battery”

Written on: 04/09/2012 by alexanderski (1 review written)

Bought a new motobatt motorcycle battery from Busters(£42) end of June. Ok for a week then wouldn't hold charge, charged it up 3 times and each time after a week wouldn't start my Fireblade, so had it checked and it's duff, so I wouldn't buy anything ever again from these sellers of substandard goods and I advise other people to do the same!… Read Full Review

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★☆☆☆☆

“Busters-2009 on Ebay TERRIBLE”

Written on: 09/02/2012

I BOUGHT A SET OF PADDOCK STANDS AND THEY ARRIVED RUSTY, SCRATCHED AND USED, VERY DISSAPOINTING, WORRYING AND SHOCKING. THEY PROMISED ME THEY WOULD SEND OUT A NEW SET THIS TIME....AND THEY NEVER....I GOT ANOTHER USED/DAMAGED SET THAT STILL HAD THE CR*PPY SELOTAPE THE PREVIOUS UNLUCKY CHARACTER HAD USED TO TAPE THEM BACK TOGETHER WITH. THEN, TO ADD INSULT TO INJURY, THE BUSTERS-2009 TEAM ASKED FOR PICTURES OF THE DAMAGE, WHICH I SENT, THEY SAID THEY NEVER RECEIVED THE PICTURES. THEN I GOT A LOAD… Read Full Review

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Keenmotorcyclist's Comment

Written on: 13/02/2012

After i sent them back, they still have not refunded my money, and just deny the stands were sent out damgaged.
Avoid at all costs.
Looks like i will have to contact the credit card company and the police...!!

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★★★★★

“MY WIFE BUOGHT ME SOME NEW RST BOOTS LAST THURSDAY ...”

Written on: 01/09/2010

MY WIFE BUOGHT ME SOME NEW RST BOOTS LAST THURSDAY FOR MY BIRTHDAY AND THEY JUST ARRIVED TODAY. FANTASTIC SERVICE EASY TO ORDER AND DELIVERED ON TIME I RECOMMEND BMA FOR FAST, RELIABLE SERVICE… Read Full Review

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★★★★★

“great service, exelant quality goods and really good...”

Written on: 10/06/2010

great service, exelant quality goods and really good value for money will use again many thanks… Read Full Review

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★☆☆☆☆

“I sent payment through Ebay, and they claimed I never...”

Written on: 01/06/2010

I sent payment through Ebay, and they claimed I never paid. They never sent the item, and I have received an unpaid Item strike against my ebay.
They are thieves, do not trust them.

I think they lure you in with cheap parts, then when they are not sent out, the recipient is less likely to complain because they have only lost £20 for a £100 part.

Avoid at all costs… Read Full Review

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★★☆☆☆

“Fake customer service, a lot of words but no actions....”

Written on: 19/05/2010

Fake customer service, a lot of words but no actions. I received a bad article and they are not willing to substitute it.
As an alternative they proposed a poor 5% discount on the payed amount.
Very bad.
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Keenmotorcyclist's Comment

Written on: 09/02/2012

Many people are very unhappy with this excuse for a company.

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★★★★★

“Ordered item on Tuesday,delivered the following...”

Written on: 13/12/2009

Ordered item on Tuesday,delivered the following Monday,well within the 7/10 working days forecast.
Delivery charge was very reasonable,particularly for very heavy parcel.
The purchase price was competitive.
The only thing that was missing was notification of despatch,making the arrival unexpected, but fortunately, I was there to receive it.
This is my first purchase from this supplier and they appear to have got off to a good start… Read Full Review

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