Sports Shoes Unlimited Reviews - www.sportsshoes.com

★★☆☆☆
1.9 / 5
42
21% of users recommend this
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Latest Reviews

“Spammers AVOID”

Written on: 12/06/2016 by SkylarSchneider265 (1 review written)

If you make a mistake of ordering from them you will receive unwanted direct marketing emails every other day. Unsubscribing doesn’t stop them. Calling them and asking them to stop doesn’t seem to work. Emailing the request to customerservice doesn’t stop them. I hope the Information Commissioner’s Office will do something about it… Read Full Review

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“They don't ship my product, refund my money nor answer...”

Written on: 16/03/2016 by Palmerlf482 (1 review written)

They don't ship my product, refund my money nor answer emails!… Read Full Review

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“AVOID AT ALL COSTS”

Written on: 14/03/2016 by DEEPC2806 (1 review written)

I returned a pair of trainers that did not fit and requested a replacement pair. I provided all the requested information in the required timeline. They failed to respond, ignored emails, did not return phone calls. Dreadful service. I have still not received a refund. Am in the process of instructing my solicitor. Disgraceful lack of custoer service. AVOID USING THIS COMPANY - THEY ARE A DISGRACE… Read Full Review

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“Sportshoes.com take your money but don't deliver”

Written on: 10/01/2016 by anguspohl (1 review written)

 First off i have used many online services before but none as bad as this, perhaps because i am located outside the UK? Anyway i ordered 3 pairs of track spikes on 7 December 2015, confirmed by Sportshoes. as having been mailed. When following up on the delivery towards the end of the month (by way of the order number) the online system said the order was "closed" upon which i mailed them to find out what this means? Apparently it means delivery was successful even though i had not received… Read Full Review

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“DO NOT USE!”

Written on: 06/08/2015 by Shane201 (1 review written)

Appalling company, do not use or recommend. Ordered 2 pairs of trainers at the same time. One arrived in the expected delivery time, but 3 weeks in they are faulty. The pair that didn't arrive, a few weeks later, I rang to ask where they were to be told they were out of stock and they had no idea when they were coming in, there was no OUT OF STOCK comment on the webpage otherwise I wouldn't have bought them. There was no email to me to say they were out of stock or when they were likely to… Read Full Review

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“Let down by lousy courier”

Written on: 21/03/2015 by wiNielsen275 (1 review written)

Everything was OK until you miss the time when delivery was made, told on tracking site that will redeliver the following day, will 3 days later i was still waiting, no communication, no help, left to hang and dry. Lousy, hermes courier, avoid until courier service better… Read Full Review

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“Horrible support and delivery time endless! Never...”

Written on: 19/11/2014 by Williamsly448 (1 review written)

Horrible support and delivery time endless! Never again… Read Full Review

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“Spammers that misrepresent their approval rating online”

Written on: 12/09/2014 by Rachel_Pierson (5 reviews written)

This company sells its products via Amazon. When I purchased from them recently, in short order I received a follow-up email begging for positive feedback and further business. This is exactly the reason why I (and I believe most other savvy internet buyers) don't trust companies like SportsShoes with their real email address. It seems like the temptation to spam is simply too great for clueless companies like this. That cluelessness is the whole reason why they have to sell their wares through… Read Full Review

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“Spammers that misrepresent their approval rating online”

Written on: 12/09/2014 by Rachel_Pierson (5 reviews written)

This company sells its products via Amazon. When I purchased from them recently, in short order I received a follow-up email begging for positive feedback and further business. This is exactly the reason why I (and I believe most other savvy internet buyers) don't trust companies like SportsShoes with their real email address. It seems like the temptation to spam is simply too great for clueless companies like this. That cluelessness is the whole reason why they have to sell their wares through… Read Full Review

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“BEWARE !!!!!!”

Written on: 27/08/2014 by Maximilianh462 (1 review written)

NO ORDER CONFORMATION EMAIL,RUNG THEM, WAS TOLD BEING DISPATCHED THAT AFTERNOON, RUNG THEM 3 DAYS LATER,TOLD HAD NOT BEEN DISPATCHED NO RECORD OF MY CALL, VERY VAGUE ON WHEN THEY WOULD BE DISPATCHED. SO CANCELLED, TOLD WOULD NOT GET EMAIL TO CONFIRM CANCELLATION OR REFUND. LOOKED AT BANK ACCOUNT 24 HRS LATER PAYMENT STILL PENDING? AND TRANSACTIONS ON MY ACCOUNT NOT BY ME! WITH MY CARD NO. HAVE ONLY SHOPPED ONLINE WITH THIS CO IN THE LAST 8 WEEKS, MY BANK TOLD ME TRANACTIONS WERE DONE WITH MY… Read Full Review

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“Problems with sportsshoes.com”

Written on: 02/07/2014 by PaigeEngland256 (1 review written)

Price may be good but service is diabolical. Don't expect any service if you have a problem. They seem to go out of their way to make life difficult for you and trying to get a refund is almost impossible… Read Full Review

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“This is not a mail order company!”

Written on: 20/05/2014 by MDUK69 (6 reviews written)

I have used sportsshoes.com a few times. This time the shoes looked nothing like the picture, they were really ugly. So I wanted to return them. Then i find i have to pay to return them. Reputable mail order companies recocgnise that customer are choosing from web or catalogue images - not trying them on in a shop. So the essence of mail order has been about ease of return - unfortunately someone forgot to tell sportsshoes.com. They want you to cover their costs. They avoid the costs of real… Read Full Review

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“A Nazi style security checks”

Written on: 16/05/2014 by Maximillianx311 (1 review written)

Be aware if you want your item to be delivered to an address difrent from your biling one. They will put you on huge security checks and block your money. If this happen you have the full right to contact Consumer Direct and to take a legal action as they don't have a right to put you throw security checks nor to kept a copies of your indenty documents or bills. About their costumer service this is exellent example of what one costumer service shoudn't like. The only exeption in their team is… Read Full Review

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“Asics - very comfy!”

Written on: 27/01/2014 by Vinnyta (1 review written)

I found this store online and ordered a pair of asics sports shoes. after my order was placed, I found this site and comments made me puzzled. However, despite the reviews with negative experience, mine is positive: a very good product, and very fast delivery. I do hope that they have improved the customer service… Read Full Review

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“Great prices, no problems.”

Written on: 12/11/2013 by Aidoj (1 review written)

I ordered Asics Piranha SP4 and got them delivered to Ireland. The shoes were €43 rather than the RRP of €130 (they are an old colour). Came 10 days after I ordered which is not the quickest, but is fine. "Free delivery" is a lie actually, because the euro conversion is inflated. That works to your advantage, however, as if you have a promo code (Google sportshoes promotional code, I got 20% off) it takes it off the item total, giving you a bigger discount than if you ordered in pounds. I… Read Full Review

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“Awful!”

Written on: 01/11/2013

No such thing as free shipping. Take a bit of time to do conversion rates from UK pound to your own currency You will find that the rates they convert to are extremely inflated, therefore they can include free shipping. Most companies around can ship a pair of shoes for example for around 10 pounds to most parts of the world if they use a decent company… Read Full Review

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“great”

Written on: 13/10/2013 by ThisIsBlack (1 review written)

great excellent service and the clothing and shoes are at a beautiful price. the only bad thing is it takes awhile for them to get here. got a new pair of Jordan 4 retros and they look so legit and they feel good under your feet the feel just like the authentic version of the shoes. so if you can wait for a few days this is the website to go to for cheap good looking shoes and clothes… Read Full Review

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“Chinese shop”

Written on: 02/10/2013 by Farfan (1 review written)

This is clearly a chinese shop. If your trainers are not in the UK then wait for the boat... two months. They also write fake 5* comments in Amazon... 100% chinese style… Read Full Review

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“Buy elsewere”

Written on: 26/09/2013

I ordered shoes at the dealer. After 1 week, I was informed that there was no longer the shoes and they offered me another pair of. Ok, I agreed, but after another week it was again the shoe would no longer exist. So they offered me again to a new shoe. That was enough for me. Conclusion: Here, you certainly should not buy… Read Full Review

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“THE WORST!”

Written on: 08/07/2013 by hlnrequena (1 review written)

I bought a pair of nikes more than 2 months ago and I'm still waiting for them. I sent several emails but no reply. Had to pay by western union. They said the money was collected next day from payment. My order still says "pending". does anyone have the phone number? seems like lots of people have been able to talk to customer service...How did you contact them?… Read Full Review

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