Sports Shoes Unlimited Reviews - www.sportsshoes.com

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2.2 / 5
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Latest Reviews

“BEWARE !!!!!!”

Written on: 27/08/2014 by Maximilianh462 (1 review written)

NO ORDER CONFORMATION EMAIL,RUNG THEM, WAS TOLD BEING DISPATCHED THAT AFTERNOON, RUNG THEM 3 DAYS LATER,TOLD HAD NOT BEEN DISPATCHED NO RECORD OF MY CALL, VERY VAGUE ON WHEN THEY WOULD BE DISPATCHED. SO CANCELLED, TOLD WOULD NOT GET EMAIL TO CONFIRM CANCELLATION OR REFUND. LOOKED AT BANK ACCOUNT 24 HRS LATER PAYMENT STILL PENDING? AND TRANSACTIONS ON MY ACCOUNT NOT BY ME! WITH MY CARD NO. HAVE ONLY SHOPPED ONLINE WITH THIS CO IN THE LAST 8 WEEKS, MY BANK TOLD ME TRANACTIONS WERE DONE WITH MY… Read Full Review

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“Problems with sportsshoes.com”

Written on: 02/07/2014 by PaigeEngland256 (1 review written)

Price may be good but service is diabolical. Don't expect any service if you have a problem. They seem to go out of their way to make life difficult for you and trying to get a refund is almost impossible… Read Full Review

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“This is not a mail order company!”

Written on: 20/05/2014 by MDUK69 (5 reviews written)

I have used sportsshoes.com a few times. This time the shoes looked nothing like the picture, they were really ugly. So I wanted to return them. Then i find i have to pay to return them. Reputable mail order companies recocgnise that customer are choosing from web or catalogue images - not trying them on in a shop. So the essence of mail order has been about ease of return - unfortunately someone forgot to tell sportsshoes.com. They want you to cover their costs. They avoid the costs of real… Read Full Review

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“A Nazi style security checks”

Written on: 16/05/2014 by Maximillianx311 (1 review written)

Be aware if you want your item to be delivered to an address difrent from your biling one. They will put you on huge security checks and block your money. If this happen you have the full right to contact Consumer Direct and to take a legal action as they don't have a right to put you throw security checks nor to kept a copies of your indenty documents or bills. About their costumer service this is exellent example of what one costumer service shoudn't like. The only exeption in their team is… Read Full Review

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“Asics - very comfy!”

Written on: 27/01/2014 by Vinnyta (1 review written)

I found this store online and ordered a pair of asics sports shoes. after my order was placed, I found this site and comments made me puzzled. However, despite the reviews with negative experience, mine is positive: a very good product, and very fast delivery. I do hope that they have improved the customer service… Read Full Review

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“Great prices, no problems.”

Written on: 12/11/2013 by Aidoj (1 review written)

I ordered Asics Piranha SP4 and got them delivered to Ireland. The shoes were €43 rather than the RRP of €130 (they are an old colour). Came 10 days after I ordered which is not the quickest, but is fine. "Free delivery" is a lie actually, because the euro conversion is inflated. That works to your advantage, however, as if you have a promo code (Google sportshoes promotional code, I got 20% off) it takes it off the item total, giving you a bigger discount than if you ordered in pounds. I… Read Full Review

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“Awful!”

Written on: 01/11/2013

No such thing as free shipping. Take a bit of time to do conversion rates from UK pound to your own currency You will find that the rates they convert to are extremely inflated, therefore they can include free shipping. Most companies around can ship a pair of shoes for example for around 10 pounds to most parts of the world if they use a decent company… Read Full Review

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“great”

Written on: 13/10/2013 by ThisIsBlack (1 review written)

great excellent service and the clothing and shoes are at a beautiful price. the only bad thing is it takes awhile for them to get here. got a new pair of Jordan 4 retros and they look so legit and they feel good under your feet the feel just like the authentic version of the shoes. so if you can wait for a few days this is the website to go to for cheap good looking shoes and clothes… Read Full Review

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“Chinese shop”

Written on: 02/10/2013 by Farfan (1 review written)

This is clearly a chinese shop. If your trainers are not in the UK then wait for the boat... two months. They also write fake 5* comments in Amazon... 100% chinese style… Read Full Review

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“Buy elsewere”

Written on: 26/09/2013

I ordered shoes at the dealer. After 1 week, I was informed that there was no longer the shoes and they offered me another pair of. Ok, I agreed, but after another week it was again the shoe would no longer exist. So they offered me again to a new shoe. That was enough for me. Conclusion: Here, you certainly should not buy… Read Full Review

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“THE WORST!”

Written on: 08/07/2013 by hlnrequena (1 review written)

I bought a pair of nikes more than 2 months ago and I'm still waiting for them. I sent several emails but no reply. Had to pay by western union. They said the money was collected next day from payment. My order still says "pending". does anyone have the phone number? seems like lots of people have been able to talk to customer service...How did you contact them?… Read Full Review

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“New Trainers”

Written on: 01/05/2013 by Hagonator (1 review written)

Great service cheap and quick. I ordered my Trainers 26/04/13 and there were delivered today 01/05/2013. I have looked over a have worn the trainers and they are spot on. I order a lot of sport clothes, trainers and boots every year, and I will definitely use this company again. I have had many bad experiences with Hermes the courier, but they were perfect this time round. Very Happy … Read Full Review

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“Not that bad!”

Written on: 25/03/2013

I read the reviews and I understand that many people are angry with this shop. I'm not very pleased with it myself. But I have to admit that it is cheap and decent! The service is bad: they don't always reply to the e-mails and when I call them they are not much of a help either… Read Full Review

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“excellent service”

Written on: 24/03/2013

was a bit apprehensive after reading reviews of sportshoes.com but they price matched a pair of lunarglides 4 so i saved myself over £30. The shoes came within 2 days, absolutely perfect shoes/price/service. Would defo use again and would recommend… Read Full Review

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“Good deals, for those who can wait a little”

Written on: 13/03/2013

I bought from this site running tights (GORE MYSTIK Softshell NEON) listed at AMAZON for about 120€ for ~60€. Delivery after a bit more than 1 week from UK to Germany. The product was fine, the package simple (welded plastic bag), but good enough. Nothing to complain about as far as I am concerned. The site seems to provide a percentage of really good deals, and an average of competitively priced goods. So I recommend it. If you need delivery next day consider ordering elsewhere… Read Full Review

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“Great service”

Written on: 01/03/2013

I always bought my trainers from their actual store until they closed down recently. I decided to use their online service as I was always extremely happy with the service I received in the shop. I was not let down by the online service. I purchased my shoes on Christmas day and received them by post on the 27th - excellent service, a great product and cheaper (even including packaging) than other online retailers and shops. … Read Full Review

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“Look elsewhere”

Written on: 25/02/2013

I recently bought a pair of Asics running shoes through SportsShoes.com. I initially ordered the wrong size and returned them for a bigger size. However the trainers they sent back were completely wrong. I returned them recorded delivery (£9) to be replaced - just to be informed that they would not be reimbursing me the cost of postage, even though it was their error. Not going to waste time arguing the toss - I will simply never purchase anything through them again… Read Full Review

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“TERRIBLE DO NOT USE”

Written on: 17/01/2013

I urgently needed a pair of tennis shoes, so chose this site as it did express delivery. Ordered a pair with 24 hour delivery and received an order confirmation saying to expect delivery the following day. The money was debited. Mid afternoon the following day I called to see what time they would arrive and was told that they were put of stock and would not be delivered at all. Truly appalling...I had missed all other opportunity to buy elsewhere. No apology from them, just excuses. I even had… Read Full Review

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“Poor customer service and delivery service ”

Written on: 08/01/2013

I have just ordered a new pair of running trainers, after waiting 9 days for the trainers to arrive they are unfortunately too small. Sports Shoes have confirmed that if I send them back recorded delivery it will be 2 weeks before I obtain another pair. Poor service (be warned pay an extra £10 else where as I have learnt my lesson)… Read Full Review

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“WORST CUSTOMER SERVICE EVER!!”

Written on: 09/11/2012 by Mb1991 (1 review written)

I am not one to leave reviews on websites but I feel the need to warn people about the customer service and poor experience I have relieved. I ordered £70 worth of trainer and paid £8.99 for next day delivery. After waiting in all day I received nothing.. I called the number on the email and after 5 minutes of trying to find my order the girl told me the order wasn't even out for today and I would "have to just wait until Monday" I advised this was not good enough and wanted a refund on my… Read Full Review

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