GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
82.9% of users recommend this
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★★★☆☆

“Curate's egg”

Written on: 27/01/2015 by Ismaelt1952 (1 review written)

Fast delivery after ordering on line and goods were keenly priced. Berghaus gloves are excellent. Had to take the (long) Berghaus overtrousers back to a shop as they were too short for a 6'3" man with 33" inside leg. Got a refund but the shop assistant made me feel that she was doing me a big favour… Read Full Review

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★★★☆☆

“Sizing ”

Written on: 25/01/2015 by Emerger (1 review written)

Garments in store are sized by waist measurement. However, my local store did not have my size so I went on-line. The same garment is offered there but size by S,M,L etc. A phone call to the store was required to clarify where I fell on the scale. Delivery target missed by several days too… Read Full Review

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★★★☆☆

“No communication regarding delays”

Written on: 24/01/2015 by McKnightrm373 (1 review written)

The ordering and payment were as to be expected and at a high level. Communication after the order was placed was lacking. I requested the order be delivered next day and payed the associated charge. After that there was no communication. As I was going on a weekend away I was hoping to use them on the trip. When they didn't arrive I expected to return home to find them delivered which they hadn't. Thinking that maybe the delivery was delayed I waited another day. Alas nothing arrived. This… Read Full Review

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★★★☆☆

“Snow boots”

Written on: 17/01/2015 by Billyk289 (1 review written)

A bit cheeky to ask me to review when you have reduced the boots by £30. I am sure they will be good when they see snow… Read Full Review

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★★★☆☆

“Lovely quality product - postage too expensive”

Written on: 16/01/2015 by sunluvva (1 review written)

The hat is good quality and lovely and warm. I wanted it as it's my club's colours but I wouldn't have bought it normally because the postage virtually doubled the cost. There is no way the almost £5 cost of postage for a bobble hat can be justified. I won't order small cost products from you again… Read Full Review

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★★★☆☆

“Excellent service from GO Outdoors, not so from UK MAIL”

Written on: 15/01/2015 by Jaylin417 (1 review written)

Quick, easy and excellent price for this item. I had no issues with anything from GO Outdoors, however the courier they used to deliver our item UK MAIL were atrocious. Next day delivery actually took 6 days to arrive, they even had the audacity to say they attempted delivery twice and had left a card. We were both in the house for the whole time and when UK MAIL were questioned they even said that we had a white door! I can confirm that our door is so far away from being white its… Read Full Review

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★★★☆☆

“Great product but went in sale days after purchased ”

Written on: 13/01/2015 by Gauthierdy106 (1 review written)

I recently ordered a ski jacket for my son online after christmas, although I thought the price was reasonable I was disappointed when a few days late the jacket was placed in the sales and was reduced over £10… Read Full Review

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★★★☆☆

“Good company, shame about the delivery service!”

Written on: 12/01/2015 by Davidsonxp1991 (1 review written)

Bought a pair of gloves online. The gloves are fine, but the delivery company UKMail sent me emails on three separate days claiming that they would be delivered that day. Was at home anyway so it didn't matter, but I'm glad I didn't have to wait in for goods that did not arrive. Would respectfully suggest that GoOutdoors uses another carrier… Read Full Review

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★★★☆☆

“Home Delivery of Marmot Montreal Down Coat.”

Written on: 10/01/2015 by EastonHartland (1 review written)

My wife saw a down coat in store that she wanted but they did not have the correct size. The sales assistant was very helpful and found one of right size on Go Outdoors' website for collect or home delivery and at a much lower price. So we ordered this for home delivery on the internet. So far so good; but then the problems began. The delivery company tracking system advised that the item would be delivered the following Monday between 6.31 AM and 7.31 PM (strange times!). It did not arrive so I… Read Full Review

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★★★☆☆

“Sent wrong size ”

Written on: 07/01/2015 by NolanSutherland14 (1 review written)

Despatch and telephone support good, but I wrong item meant not used as Christmas presdnt. Shamw… Read Full Review

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★★★☆☆

“Ordering”

Written on: 06/01/2015 by Jensen1958 (1 review written)

I had to phone up and chase as paid extra for the delivery time but it never arrived within the time slot, although did arrive couple of hours later. Also had to make another call as I bought 2 T-shirts on offer but was charged full price for both of them. Pleased with the products delivered and they were exactly what I wanted… Read Full Review

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★★★☆☆

“Shakespeare Omni 50RD Reel”

Written on: 26/12/2014 by JanetBeck (1 review written)

This was bought as a Christmas gift - however the packing looked liked it had been kicked around the floor, with puncture holes in the box. The outer packaging was fine and though the reel is undamaged it just looks 2nd hand… Read Full Review

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★★★☆☆

“Great product but slow delivery.”

Written on: 24/12/2014 by 7Gomez (1 review written)

Purchased the montane featherlite down jacket the jacket itself is great. But I went for the free delivery. I didn't count on that taking nine days to turn up. Next time I'd choose the next day delivery… Read Full Review

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★★★☆☆

“fitting ”

Written on: 19/12/2014 by bullbay (1 review written)

very stif hard for my old hands to fit them to a pair of shoes but very well made… Read Full Review

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★★★☆☆

“Great delivery - one good, one bad product.”

Written on: 30/11/2014 by DareDevilGirl (2 reviews written)

Ordering and receiving the delivery were excellent. The man's trousers were a great hit and great fit, however the ladies trousers were very short in the body, so I took them back to my local store. Whilst there I tried on a size larger, and found exactly the same problem. Lovely fabric, rubbish fit! Very disappointed… Read Full Review

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★★★☆☆

“Very helpful sales staff”

Written on: 19/11/2014 by Whernside (1 review written)

The young man on sales in the boot department was extremely helpful I have not used the store for several years because of card system you need to purchase before receive a discount!!!! After the card expires it will be years or desperation before I buy another to use the store again… Read Full Review

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★★★☆☆

“Product great, hassle since not worth it”

Written on: 13/11/2014 by ogStack305 (1 review written)

Found jacket, ordered it. Made stupid mistake of giving you my real email address. Have been bothered by you daily ever since. Wish I had paid more and bought jacket froma shop… Read Full Review

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★★★☆☆

“sizing challenges”

Written on: 07/11/2014

The coat seeemed well-designed but I can't say too much more as I had to return it without wearing it out. Be careful on the sizing. I ordered size 16 (I usually wear size 18 tops) and it was too big and made me look like an American football player… Read Full Review

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★★★☆☆

“Poor service from online site”

Written on: 07/11/2014 by tyKerr358 (1 review written)

Excellent service from the Norwich Store but let down by the online site as out of date emails sent and not kept reliably informed regarding arrival of purchase at store… Read Full Review

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★★★☆☆

“Jacket”

Written on: 04/11/2014 by Harls (1 review written)

When the jacket came it stunk of fish so instead of sending it back I washed it n softened it now it smells lovely… Read Full Review

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