GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
82.4% of users recommend this
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★★★☆☆

“Shakespeare Omni 50RD Reel”

Written on: 26/12/2014 by JanetBeck (1 review written)

This was bought as a Christmas gift - however the packing looked liked it had been kicked around the floor, with puncture holes in the box. The outer packaging was fine and though the reel is undamaged it just looks 2nd hand… Read Full Review

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★★★☆☆

“Great product but slow delivery.”

Written on: 24/12/2014 by 7Gomez (1 review written)

Purchased the montane featherlite down jacket the jacket itself is great. But I went for the free delivery. I didn't count on that taking nine days to turn up. Next time I'd choose the next day delivery… Read Full Review

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★★★☆☆

“fitting ”

Written on: 19/12/2014 by bullbay (1 review written)

very stif hard for my old hands to fit them to a pair of shoes but very well made… Read Full Review

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★★★☆☆

“Great delivery - one good, one bad product.”

Written on: 30/11/2014 by DareDevilGirl (2 reviews written)

Ordering and receiving the delivery were excellent. The man's trousers were a great hit and great fit, however the ladies trousers were very short in the body, so I took them back to my local store. Whilst there I tried on a size larger, and found exactly the same problem. Lovely fabric, rubbish fit! Very disappointed… Read Full Review

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★★★☆☆

“Very helpful sales staff”

Written on: 19/11/2014 by Whernside (1 review written)

The young man on sales in the boot department was extremely helpful I have not used the store for several years because of card system you need to purchase before receive a discount!!!! After the card expires it will be years or desperation before I buy another to use the store again… Read Full Review

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★★★☆☆

“Product great, hassle since not worth it”

Written on: 13/11/2014 by ogStack305 (1 review written)

Found jacket, ordered it. Made stupid mistake of giving you my real email address. Have been bothered by you daily ever since. Wish I had paid more and bought jacket froma shop… Read Full Review

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★★★☆☆

“sizing challenges”

Written on: 07/11/2014

The coat seeemed well-designed but I can't say too much more as I had to return it without wearing it out. Be careful on the sizing. I ordered size 16 (I usually wear size 18 tops) and it was too big and made me look like an American football player… Read Full Review

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★★★☆☆

“Poor service from online site”

Written on: 07/11/2014 by tyKerr358 (1 review written)

Excellent service from the Norwich Store but let down by the online site as out of date emails sent and not kept reliably informed regarding arrival of purchase at store… Read Full Review

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★★★☆☆

“Jacket”

Written on: 04/11/2014 by Harls (1 review written)

When the jacket came it stunk of fish so instead of sending it back I washed it n softened it now it smells lovely… Read Full Review

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★★★☆☆

“Wrong size in box”

Written on: 01/11/2014 by Davidj123 (1 review written)

Size 12 orderd, size 9 in we're in box so item was returned on 24/10, I rang twice on 31/10 and was told on both occasions that someone would check with warehouse as to were my item was. And that they would get back to me, as yet I have revived no reply… Read Full Review

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★★★☆☆

“Sizes”

Written on: 19/10/2014 by Kamora120 (1 review written)

Ordered waterproof trousers and they only quoted large, medium or small when the item can be purchased from other companies in sizes such as 32" short or 34" long ensuring a better fit on individuals including me… Read Full Review

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★★★☆☆

“Paramo Alta 2 Ladies' Jacket”

Written on: 09/10/2014

We were advised at your Penrith branch that the item was out of stock & could not be bought on the internet. Nonetheless, on arriving home we visited your website and ordered the jacket at a very good price in the required size. It arrived some 4 0r 5 days later. Your member of staff was polite but ill-informed which led to a rather frustrating experience albeit one that ended satisfactorily… Read Full Review

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★★★☆☆

“Great product, shame about local service in Newcastle ”

Written on: 08/10/2014 by Snowyskis (1 review written)

Great product - couldn't be happier with the snow suit. Good quality, Good fit, Very warm. Unfortunately, we had to order this online an pay for the postage as the local store (Newcastle) was showing in stock and available for store pickup, but after many emails and telephone calls, I was told that they actually didn't have this product available as it stated online. After discussion with the Newcastle store, I was told the only way i could get this product, was to buy online and pay for… Read Full Review

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★★★☆☆

“I would recommend the products and I am very happy...”

Written on: 08/10/2014

I would recommend the products and I am very happy with those, and I have bought in store in the past and been very happy with the service, however this time I ordered online and would not recommend this service which was very poor… Read Full Review

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★★★☆☆

“purchasing.”

Written on: 29/09/2014 by marionpoulton (1 review written)

The product I bought was fine. However, when buying online, I was unable to buy with my debit card, because when I went to 'check out' I was unable to continue. I had to buy with 'paypal', which i didn't really want to do, as I had got a voucher to use, and this couldn't be refunded with 'pay pal'… Read Full Review

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★★★☆☆

“Item as described, shipped promptly and delivery...”

Written on: 29/09/2014 by Skinner493 (1 review written)

Item as described, shipped promptly and delivery attempted very quickly. Item delivered to a neighbour, no card left and no way of checking who actually got it - online tracking only had a name which we do not know - you don't have to know all your neighbours.. neighbour fortunately brought it to us, but the company that delivered it was incompetent and absolutely unhelpful. Please change as this is unacceptable… Read Full Review

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★★★☆☆

“Sizing not good”

Written on: 25/09/2014 by gbStone283 (1 review written)

Bought for my wife who has a broad foot but these boots, although terrific in every other way, were far too narrow for her. If you have a slim foot, these are perfect… Read Full Review

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★★★☆☆

“Store sale stock levels incorrect !!!!!!!!!!!!!”

Written on: 22/09/2014 by RobRyder (1 review written)

Although on the whole Go Outdoors is a decent retailer I have recently become a little frustrated with the reserve at store and collect service. A few times recently I have reserved sale items at various stores only to be contacted the following day to be informed that actually the item is no longer in store. That's the luck of the draw I hear you all say but frustratingly 24hours later the same item is still showing as available at the same stores!!!!! This service definitely requires some… Read Full Review

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★★★☆☆

“Next day delivery did not happen.”

Written on: 07/09/2014 by MarquisDalrymple258 (1 review written)

I paid the fee for next day delivery but the items did not arrive that speedily. Thankfully I received a refund. I do not live near a store so this delay would make me think twice about ordering from you again. I feel I may have wasted £5 on a discount card… Read Full Review

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★★★☆☆

“LEKI Thermolite Poles”

Written on: 04/09/2014 by Ignacio298 (1 review written)

All aspects of ordering, tracking and shipment were excellent and poles arrived several days ahead of schedule. Description of goods was lacking; info on packaging was better but too late to influence purchase. Yes, they are very light, but I had not appreciated that they achieved lightness by being significantly smaller diameter. This not only affects basic strength but also wip, all of which can be of concern on difficult descents; ideal for long easy treks but I will not be using them in… Read Full Review

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