GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.2 / 5
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★★★☆☆

“A story of poor delivery.”

Written on: 06/01/2017 by JulianGuy (1 review written)

I ordered 4 items from Go Outdoors, hoping that by paying for next day delivery, they would arrive before Christmas 2016. The Silva compasses, walking socks and prusik cord are all good quality and good value for money. I'd recommend these. Such a shame that Go Outdoors were let down by UK Mail, their delivery provider. Delivery dd not take place on the next working day as paid for. Then, short notice was given of the expected delivery, so it was missed at my end. I then gave UK Mail two days… Read Full Review

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★★★☆☆

“Good quality material looks great but Wright seam on...”

Written on: 02/01/2017 by Gillianjohnson (1 review written)

Good quality material looks great but Wright seam on sleeve came away on first time on colour is great love it apart from the seam coming away would recommend it it's very warm and cosy and fluffy but not too thick… Read Full Review

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★★★☆☆

“product good”

Written on: 22/12/2016 by MelissaRichardson470 (1 review written)

product ok box crashed and broken… Read Full Review

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★★★☆☆

“No point in ordering..!”

Written on: 18/12/2016 by CLT88J2 (1 review written)

Ordered 3 items online for home delivery. Only 2 charged for and arrived, despite the 3rd item showing as being in stock. Also placed an order for collection at a store a few months back and they were not aware of any order at all. Shocking online experience. My instore experiences have been hit and miss. Over in Pudsey I received excellent customer services, however in their store near Cheadle there seemed to be a lot of staff not doing much, and I waited over 5 minutes for someone to… Read Full Review

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★★★☆☆

“Good company with sales.”

Written on: 11/12/2016 by charlesbhachu (1 review written)

After black Friday on Sunday I ordered a jacket which was only £20 on sale from £70. I checked on Monday(next day) and It was £63. I am very happy with the company about the great products they sell and sale it for the limited time. I would say that the delivery is a bit expensive. especially when you pay for the delivery then you would expect quicker than it usually comes. My delivery for my jacket arrived 5 and half days later. I would recommend them to get the delivery prices cheaper… Read Full Review

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★★★☆☆

“Be warned”

Written on: 09/12/2016 by anthonydwarren (1 review written)

Bought a pair of thinsulate gloves, very good value and a decent product. Downside is that I find I have inadvertently paid another fiver for a go outdoors discount card. Now I have to try to cancel it and get a refund. Aggravation I can do without!… Read Full Review

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★★★☆☆

“Big sleeping bag!”

Written on: 08/12/2016 by C.Wit (1 review written)

Great price, which hooked me in, but I bought this online and didn't realise quite how cumbersome it would be. This isn't a hiking sleeping bag! It's fairly heavy and very large, as it's not very compressible. Unless you're camping out of a car, it'd certainly be worth investing in something lighter and more compact. I wouldn't buy it again, and will probably need something different to go light on long hikes. It might just about do DofE, but even for that you'd probably prefer to save on… Read Full Review

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★★★☆☆

“Good for dog walking”

Written on: 02/12/2016 by Gracef1945 (1 review written)

this is my second pair of these after the first pair wore through on the soles. They are a good waterproof boot for soggy dog walks. Only complaint was the first pair didn't last longer than 3 years, but then they had been worn everyday so maybe it was just a lot of wear and tears… Read Full Review

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★★★☆☆

“Craghoppers lined trousers”

Written on: 29/11/2016 by Zaiden160 (1 review written)

Warm but basic. Unlike my regular Craghoppers this design has no secure zip pocket or phone pocket. Good price though… Read Full Review

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★★★☆☆

“Naught this down jacket for this winter. It's very...”

Written on: 29/10/2016 by Samuelf207 (1 review written)

Naught this down jacket for this winter. It's very light and warm but the only problem is that it's already loosing is down from where material is stitched… Read Full Review

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★★★☆☆

“this little blower takes its time but does the job”

Written on: 24/10/2016 by george-ives (1 review written)

Van life, there are just some things a girl will always want. This little fold-up bright colored hair-dryer is compact, quite, fold-up, not as strong as an electric dryer for obvious reasons, like being 12v. it demists my my old van windscreen quicker than the van-fan and we are ok with the price and quality. when hooked up use the electric… Read Full Review

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★★★☆☆

“Good choice of merchandise, service iffy”

Written on: 15/10/2016 by BlokeInLincoln (2 reviews written)

I rather enjoy going into my local store (Lincoln) because it's interesting to have a wander round. What my wife calls a "boy shop" - there you go, sexism alive and well in the 21st century female. Enjoyment aside, my major beef is that when I've been in to buy footwear and accessories, finding a member of staff to provide help and advice has always been a problem. There simply aren't enough people available and there's no guarantee that the member of staff you eventually find knows anything… Read Full Review

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★★★☆☆

“Mess the order up”

Written on: 14/10/2016 by Chazz1 (1 review written)

Sent the wrong sizes shoes. Better for me to travel 25miles to pick up the correct pair… Read Full Review

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★★★☆☆

“Great product. Slow delivery ”

Written on: 06/10/2016 by debbiedonut14 (1 review written)

I wanted to stock up on winter fleece jumpers and went to my local store, in Colchester. There were no size 10 jumpers in the colours I wanted so I tried on the same design to ensure the fit was ok. I then went home and placed order for 6 jumpers. It then took almost two weeks for them to arrive. Far slower than I had been expecting. The jumpers are just as advertised and fit for purpose so I am pleased with them just a little disappointed with speed of delivery. There wasn't an update on my… Read Full Review

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★★★☆☆

“Online Ordering not good ”

Written on: 29/09/2016 by Sarahin19 (1 review written)

Online Ordering very confusing items in stock so order placed money taken goods dispatched later told items not in stock but money still taken having the inconvenience of chasing up any refund owed. Store staff good but unable to help "take it with customer services" was the only help received. What should be a straight forward online service is complex and difficult to understand even some of my friends have taken their customer elsewhere. I will think twice before I shop online again… Read Full Review

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★★★☆☆

“Should do better.”

Written on: 16/09/2016 by Lincolnl412 (1 review written)

very disappointed that my order was not complete. I had to request my credit card be credited it was not done automatically. Emails to help centre was a waste of time. I could not figure out whether it was me or the lady at the help center who was confused. She seemed to think I was looking for my money back. No,I wanted my walking shoes. It would be good if one was informed when items were back in stock. Item found in stock at a store 74 miles away and now was collect only. The customer should… Read Full Review

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★★★☆☆

“Delivery Problem”

Written on: 05/09/2016 by RCOR (1 review written)

Bought this for my son & ordered it in time for his planned camping trip. It was dispatched in plenty of time but didn't arrive! Not impressed as it transpired the carriers had marked it as 'delayed' but failed to notify Go Outdoors! Apparently there was a problem with the address label & it wasn't until I chased it up that they became aware of this; perhaps this part of the process could be improved? Consequently I can only rate this on service hence only 3 stars. The staff I dealt with at… Read Full Review

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★★★☆☆

“Good bag but causes problems when laden with a bit of...”

Written on: 30/08/2016 by X44dav (1 review written)

Love the bag, the sun visor is great as is the storage and waterproof cover. Only negative is when the bag has quite a bit of weight in and with child the hip straps slide down and painfully dig in to your thighs. Tried to adjust but the only way round it is to remove weight but you want to carry what you need, what you can carry and what you can fit in the bag… Read Full Review

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★★★☆☆

“Waited days just for a card”

Written on: 27/08/2016

I was expecting this to arrive by return as was only a card, but it actually took 5 days. We then paid a visit to the Exeter store and were extremely disappointed as the stock was very low and they didn't have half of the things that we wanted. I do appreciate that stocks would be lower out of the main summer season, but in August I would have expected a better selection. We were trying to kit out a caravan we had just bought, but thankfully Argos was next door… Read Full Review

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★★★☆☆

“Sale Purchase That Wasn't”

Written on: 20/08/2016 by moBarnes286 (1 review written)

I ordered two items in the recent sale ( ruck sack and a ladies coat). Both were confirmed only to be informed later that they were no longer available. If they had come up as out of stock initially I would not have been bothered - it was a sale after all - But to have them confirmed and then be told no is a bit irritating to say the least… Read Full Review

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