GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
83% of users recommend this
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★★★☆☆

“Go outdoors Snoozzze Pods”

Written on: 04/03/2015 by Camilley478 (1 review written)

Product is good and as described. Delivery was poor - misleading information on the tracking site that caused me to wait in all day for a delivery that did not arrive! Very unhappy with DHL's performance… Read Full Review

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★★★☆☆

“Good discounts and affordable prices with the Loyalty card”

Written on: 26/02/2015 by Jeromea467 (1 review written)

I ordered 2 airbeds online. The service was quick and easy and was able to click and collect. The one item I ordered wasn't in stock even though it said it was online as available, which could be a drawback for the organisation. A representative phoned me within half an hour to say the item wasn't in stock and offered me an alternative and reduced the price. I was very pleased with this and felt they had really thought about the customer experience. I would recommend GoOutdoor to anyone who… Read Full Review

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★★★☆☆

“sleeping bags”

Written on: 24/02/2015 by PiperBriggs405 (1 review written)

I received my discount card with no problems, at the same time I ordered 2 sleeping bags through phone call as it wouldn't let me purchase online, was informed 3 in stock so ordered 2. However after waiting several days on them being delivered I phoned only to be told that there wasn't any in stock, when initially buying them Credit card details were taken and was assured that I had them. Hence I have only averaged you this time… Read Full Review

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★★★☆☆

“Good Service”

Written on: 19/02/2015 by Chowns (1 review written)

I had looked on the website for stock of this item. I saw that my local Kidderminster store had stock so I decided as I was going over there to pop in and get the item. I did not at his time reserve the item. When in store I could not find the item and was advised that they had sold out over the weekend and the stock levels on the website were incorrect. I helped the store out with a general inquiry from a customer that they could not help with. I then emailed Go outdoors to see if they were… Read Full Review

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★★★☆☆

“wording of advert”

Written on: 16/02/2015 by AlannaShepherd17 (1 review written)

i ordered some childrens breathable socks. the way i think the advert read was that they were three pairs for £14 plus so i ordered what i thought was 2 times 3 pairs only to get 2 pairs. hence i was really disappointed. i have since tried to buy them, but now can only buy them instore, so very disappointed as i cannot at the moment get to one..never mind must look elsewhere… Read Full Review

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★★★☆☆

“Online walking shoe order”

Written on: 16/02/2015 by Heavenp169 (1 review written)

I ordered a pair of mammut approach shoes which, are an excellent product at an excellent price however, the delivery was painfully slow for a whole week the order just showed as processing it still took a further week and a half before they were finally delivered… Read Full Review

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★★★☆☆

“Late birthday present”

Written on: 15/02/2015 by Proctorjm357 (1 review written)

I ordered a hat on 5 day delivery. After 7 days I called to follow up, to be told it was out of stock, though I had not had an email. The situation was resolved by sending an alternative with free next day delivery… Read Full Review

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★★★☆☆

“Let down by courier”

Written on: 13/02/2015 by 366Anderson (1 review written)

Top is brilliant - courier service dreadful… Read Full Review

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★★★☆☆

“hi-gear folding camp bed”

Written on: 06/02/2015 by lfAustin1965 (1 review written)

Pleased with the way it was structured and raised. No instructions so did not appreciate the significance of the belt in middle. The fabric does squeak a lot when you move, which may hopefully go away. Your customer service suggested talc powder. Good price I felt but a little disappointed with the material which does stretch. Have not opened the other one yet. Should have made a journey to Basingstoke to see first… Read Full Review

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★★★☆☆

“Marmot coar”

Written on: 04/02/2015 by Haley190 (1 review written)

The cost is amazing. It is the warmest most effective coat I have ever purchased. However it took 4 days to deliver despite paying for next day delivery. It was delivered to the wrong location despite specifying it in the instructions and communications with Go Ourdoirs is appalling! Still not received a refund for postage and package!… Read Full Review

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★★★☆☆

“A bit long!”

Written on: 01/02/2015 by JaylinSutherland265 (1 review written)

Even though ordered the short length, they were pretty long (probably not if you are a tall German) Otherwise seem pretty good and warm… Read Full Review

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★★★☆☆

“Not the jacket I thought it would be....”

Written on: 30/01/2015 by O'Donnellro260 (1 review written)

I already own a Rab Plasma Hoodie and have worn it on numerous occasions, both here and abroad. I work as an Expedition Leader and regularly choose Rab due to the well thought out design of their garments. I ordered this jacket based on my previous experience of the Plasma Hoodie ie very comfortable, lightweight and warm. The main thing that I like about my original Plasma is it's very soft texture and low bulk. When the new item arrived, I noticed that it felt very different to my original… Read Full Review

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★★★☆☆

“Good price, not so good product”

Written on: 29/01/2015 by Monaghanlx1985 (1 review written)

Ordered the Rab Mtn Dru from Go Outdoors, better price than most places, free delivery, fairly quick, can't complain about that. Unfortunately the 'small' jacket is a pretty big fit (I usually take small/medium in clothing), and as soon as I opened it up to try on the unnecessary clip-button at the bottom broke as one part simply refused to come away from the other. It doesn't need to be there at all so it doesn't impact the performance of the jacket, the zip does all the work, but it's pretty… Read Full Review

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★★★☆☆

“La Sportiva Trango Alp GTX”

Written on: 28/01/2015 by hillo61 (1 review written)

Great boots and promt delivery to store but was very disappointed to see if I had ordered them a day later I would have saved £35 on all orders over £200!!… Read Full Review

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★★★☆☆

“Curate's egg”

Written on: 27/01/2015 by Ismaelt1952 (1 review written)

Fast delivery after ordering on line and goods were keenly priced. Berghaus gloves are excellent. Had to take the (long) Berghaus overtrousers back to a shop as they were too short for a 6'3" man with 33" inside leg. Got a refund but the shop assistant made me feel that she was doing me a big favour… Read Full Review

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★★★☆☆

“Sizing ”

Written on: 25/01/2015 by Emerger (1 review written)

Garments in store are sized by waist measurement. However, my local store did not have my size so I went on-line. The same garment is offered there but size by S,M,L etc. A phone call to the store was required to clarify where I fell on the scale. Delivery target missed by several days too… Read Full Review

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★★★☆☆

“No communication regarding delays”

Written on: 24/01/2015 by McKnightrm373 (1 review written)

The ordering and payment were as to be expected and at a high level. Communication after the order was placed was lacking. I requested the order be delivered next day and payed the associated charge. After that there was no communication. As I was going on a weekend away I was hoping to use them on the trip. When they didn't arrive I expected to return home to find them delivered which they hadn't. Thinking that maybe the delivery was delayed I waited another day. Alas nothing arrived. This… Read Full Review

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★★★☆☆

“Snow boots”

Written on: 17/01/2015 by Billyk289 (1 review written)

A bit cheeky to ask me to review when you have reduced the boots by £30. I am sure they will be good when they see snow… Read Full Review

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★★★☆☆

“Lovely quality product - postage too expensive”

Written on: 16/01/2015 by sunluvva (1 review written)

The hat is good quality and lovely and warm. I wanted it as it's my club's colours but I wouldn't have bought it normally because the postage virtually doubled the cost. There is no way the almost £5 cost of postage for a bobble hat can be justified. I won't order small cost products from you again… Read Full Review

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★★★☆☆

“Excellent service from GO Outdoors, not so from UK MAIL”

Written on: 15/01/2015 by Jaylin417 (1 review written)

Quick, easy and excellent price for this item. I had no issues with anything from GO Outdoors, however the courier they used to deliver our item UK MAIL were atrocious. Next day delivery actually took 6 days to arrive, they even had the audacity to say they attempted delivery twice and had left a card. We were both in the house for the whole time and when UK MAIL were questioned they even said that we had a white door! I can confirm that our door is so far away from being white its… Read Full Review

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