GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
165
82% of users recommend this
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★★★☆☆

“Took a while to arrive, but decent price”

Written on: 01/09/2015 by Jaslene254 (1 review written)

The product was good. It just took a few days longer than advised to arrive!. And took a few days to get a response to my enquiry about it. I would order again but not if I needed something in a hurry!… Read Full Review

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★★★☆☆

“Walking sticks great. Discount coupon Bad !! ”

Written on: 28/08/2015 by Delboy60 (1 review written)

Walking sticks great no problems. What did annoy me however was that I was told I needed to buy a discount coupon for the year in order not to be charged the RRP of the sticks. In reality the website allowed me to purchase at the £4.99 asking price. This is in fact quite naughty and misleads customers into paying more than is strictly necessary… Read Full Review

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★★★☆☆

“delivery problems”

Written on: 14/08/2015 by AlanDuckworth (1 review written)

The product is good, the website is difficult to follow, the delivery service provided I have experienced problems twice on both occasions of purchasing goods. That said the customer service team are efficient and friendly… Read Full Review

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★★★☆☆

“Kentucky chair”

Written on: 05/08/2015 by Dayoff (1 review written)

Next day delivery didn't happen, also a 33% price drop the following day! Not impressed with the service. The chair is good though. Next day delivery was refunded after I waited in all day, it arrived the following day, but not at the specified eta. An offer of a discount would have been nice… Read Full Review

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★★★☆☆

“Returning faulty products could be easier”

Written on: 01/08/2015

I'm happy with the products I purchased. Unfortunately the system for returns needs to be improved, when buying items online they should be collected from the delivery address. I had to package them and take them in person to a collection point… Read Full Review

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★★★☆☆

“Does the job but cheaper on Amazon”

Written on: 29/07/2015 by Preston94 (1 review written)

Product works as intended, although I don't use these connectors for landing nets… Read Full Review

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★★★☆☆

“Regatta sizes are rubbish”

Written on: 18/07/2015 by ShannonRamos (1 review written)

I bought the regatta fleece and the sizes are not very giving, wouldn't buy them again!!!… Read Full Review

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★★★☆☆

“Bike looks good but was damaged”

Written on: 15/07/2015 by JamieCooper124 (1 review written)

Rear derailleur was bent on arrival & rubbing against the chain, took it into store & they ordered me a new one but that was 6 days ago & not heard from them since. Looked like a great bike for the price but not had a chance to ride it yet. Gears & brakes needed a lot of adjustment too, not sure how much quality control was done in the Bangladesh factory… Read Full Review

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★★★☆☆

“Chipped paint work”

Written on: 12/07/2015 by Briggskq153 (1 review written)

The ordering was straight forward and the tracking of the order kept me informed about the delivery. Packaging was ok and order came on day stated. Disappointment the the rod had several small chips on the paint work which has needed attention and has spoiled what would have been exellant service and price. … Read Full Review

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★★★☆☆

“Service good but expensive boots leaked”

Written on: 20/06/2015 by bazcoleman (1 review written)

Bought boots advertised as "waterproof" on the web site. My first walk in wet grass resulted in wet feet, socks and boots. Not happy! Apart from this, delivery was good… Read Full Review

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★★★☆☆

“Store & products are great, postage provider is awful”

Written on: 17/06/2015 by Kennedy207 (1 review written)

After missing an attempted delivery, I rescheduled with UK mail. When my order didn't arrive as requested, I called UK mail again only to be told my order had been returned to the store. Go Outdoors offered to reschedule delivery again but I've opted to have a refund on delivery charges and collect from store seeing as my order is now over 3 weeks in the waiting! So feedback would be, pls change your mail provider Go Outdoors!… Read Full Review

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★★★☆☆

“Late Order”

Written on: 13/06/2015 by ThomasO'Hara (1 review written)

I ordered the Chair and paid extra for the saturday delivery so i could get it ready for the Monday, however nothing turned up until the Monday day time to which i was not at home to collect it. Thankfully i neighbour sorted it for me. I needed the chair as i was at a festival working and bought the chair to take to sit and due it being late i had to got out and buy another from Argos instead. I did get the money back for the delivery cost but thats not the point… Read Full Review

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★★★☆☆

“Vango Tempest 200”

Written on: 11/06/2015

Good delivery. Clips connecting to outer shell very stiff and will leave it clipped in when actually using it. However why is it priced as £103.99 with free delivery when I was charged 110.49… Read Full Review

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★★★☆☆

“Good products, bad delivery”

Written on: 29/05/2015 by Carinae383 (1 review written)

We bought a Vango Icarus 500 tent and carpet, which we have now used and are happy with. We have issue with delievery. An attempt was made to deliver during the day when we were at work, we had a phone call to say this and if we could come back home to take delivery! First of its kind for me. We had a card left but there was no details of what we should do. We carried on with our lives assuming another attempt would be made. About a week later I found time to check progress on line via their… Read Full Review

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★★★☆☆

“Great coat, shame about delivery.”

Written on: 25/05/2015 by shawman (1 review written)

As i expected the product was great, but the delivery was terrible. getting it took ages and i am dreading to see the cost of the phone calls i needed to ensure i got my purchase. in the end i had it taken to local store, Granton, and collected it… Read Full Review

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★★★☆☆

“On line ordering”

Written on: 24/05/2015 by Ukdel (1 review written)

when trying to order online to click and collect at local store. as I went to check out I was informed one item was unavailable and would have to remove that item before checking out. I did this but when I went to collect the rest of the items at the shop I found that only half (2 of 4 items) were available for me to collect, with one item unlikely to be available again. I wouldn't have minded so much if told before hand, as per the single item I had to remove from order. Sorry Go Outdoors but… Read Full Review

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★★★☆☆

“Postage”

Written on: 21/05/2015 by Jasonb1949 (1 review written)

I was very pleased with the product but feel the postage of £4.95 was far too much considering it was only a tshirts and was pushed through the letter box… Read Full Review

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★★★☆☆

“Cadac gas adapter”

Written on: 21/05/2015 by dhFallon476 (1 review written)

Privce of adapter o.k. Delivery o.k cost of postage ridiculous… Read Full Review

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★★★☆☆

“Bad delivery”

Written on: 15/05/2015 by TheresaSloan214 (1 review written)

I added next day delivery and they took 2days to come. Waste of 2 quid… Read Full Review

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★★★☆☆

“Great shopping dismal delivery service ”

Written on: 12/05/2015 by Kellenj188 (1 review written)

York . Go outdoors has a great market share due to the deals and in house service. The key problem is the totally poor delivery service provider that they used for this delivery. For any key market share holder the whole package has to to the highest standard as they are only remembered by their last performance experience. It was I total shame to get such a great deal to be then let down but one weak link in the chain. I will shop with them again but will choose to drive and collect the… Read Full Review

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