GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
188
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★★★☆☆

“Malhecho”

Written on: 13/02/2016 by Maia459 (1 review written)

Looked lovely on but poor finishing. Part of the hood adjustmentioned came off immediately. Shame as the coat is a good length and seems practical… Read Full Review

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★★★☆☆

“Rab jacket & customer service”

Written on: 03/02/2016 by Christiansf342 (1 review written)

The Rab Batura jacket it a very warm jacket, feels like wrapping up in a sleeping bag. Order the size below what you would normally get though. If you don't like being cold then buy this jacket! Go outdoors however, despite advertising price match didn't reply to my e- mail enquiry on their website. The price match was only a little different so I bought the jacket, at £347.20 ( with discount offer) including postage and then they invite me to review it at £290.00! Great jacket, little more… Read Full Review

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★★★☆☆

“good for the sale price”

Written on: 03/02/2016

pro's Fiar collection of different sized internal and external pockets Not been out in a deluge yet but heavyish rain isn't a problem Waist toggles A great buy for the £80 sale price Great service as usual (i bought two online checked the fit and took one back to my local store, no quibbles) Con's Not worth the price that it was originally on for no venting anywhere mid to heavywieght jacket (I prefer my winter jacket to be better insulted - could just be a personal issue) no pocket between… Read Full Review

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★★★☆☆

“Missing parts”

Written on: 24/01/2016 by TracyDalbe (1 review written)

I ordered two of these as it made the delivery charge worthwhile. One turned up without any tips making it useless. No spares were available and there were apparently no more of these rods they could send me so I had a refund of the cost of one rod. Wasn't asked if I had any preference as I would have chosen a replacement of the 8' version. If I want this now, I would need to pay another delivery charge. Not very happy… Read Full Review

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★★★☆☆

“Poor sizing”

Written on: 23/01/2016 by xuFinn222 (1 review written)

The quality of the boot appears to be very good. However, I cannot tell you how well they perform as I have sent them back due to poor sizing. I usually take a size six in most boots and shoes. These boots were very tight and put pressure on my toes as they were so small. The sole was stiff enough for a mid boot and the materials used were good. Price wise, they are on the very cheap side of boots, but that said they should size as normal, but they are sized too small… Read Full Review

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★★★☆☆

“No next day delivery, I got a refund instead. ”

Written on: 21/01/2016 by Parks466 (1 review written)

I paid for the delivery the next day before 12:00 and I didn't get the swimwear and I was flying the next day. The swimwear meant to be a gift for my mom who lived in the Caribbean that´s why I paid for the next day delivery. I was so disappointed. The package was delivery on next Monday when I was miles away fro three weeks I sent it back when I came on Christmas. After some emails back and forward I got my refund. They refund the money the experience was disappointed, though. … Read Full Review

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★★★☆☆

“Seem competive on some ranges”

Written on: 20/01/2016 by Darren357 (1 review written)

Good boots , comfortable . Came very quickly ordered in the evening , sent out the day after and got them the following day . Only downside was if I wanted to return had to pay to cover insurance but fortunately I didn't have to. Could be returned in store though. Go outdoors don't seem to have a vast range although always seem competitive… Read Full Review

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★★★☆☆

“Reserved a hoody to pick up @ store & got email to...”

Written on: 07/01/2016 by ReaganPritchard (1 review written)

Reserved a hoody to pick up @ store & got email to tell me it was ready to be uplifted. En route (15mins into journey) got call from store to say they didn't have hoody as it had been stole night before. Not ideal but I suppose it was outwith the shops control! Had to order it online & was delivered in days… Read Full Review

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★★★☆☆

“Was pleased to see I could order on 23 Dec for...”

Written on: 06/01/2016

Was pleased to see I could order on 23 Dec for delivery on christmas eve. Ordered last minute present and received confirmation that delivery was on it's way. At midday on 24th received another message with change of delivery day. Item would not arrive until after the christmas holiday. I know this is probably down to the courier service and not the fault of Go Outdoors, however why do they promise something they can't follow through? I would have travelled to pick up the item in store if I… Read Full Review

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★★★☆☆

“First online shop ”

Written on: 28/12/2015 by EnzoMcElroy289 (1 review written)

Product was great but paid extra for next day Saturday delivery which didn't happen Customer services were helpful and did get postage back I would and will however use the service again… Read Full Review

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★★★☆☆

“great jacket but unwashable”

Written on: 21/12/2015 by Gia199 (1 review written)

Lovely warm jacket but due to the feathers it is not washable the just go to mush and the jacket is never the same again. That is what feathers are left… Read Full Review

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★★★☆☆

“online order”

Written on: 15/12/2015 by JordanPerez (1 review written)

Ordering on line was easy, order was delivered in good time. However as the goods were bought for Christmas present, I emailed to ask if they extended the returns period over the Christmas period and was ignored. So I have no idea at present whether the goods are satisfactory… Read Full Review

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★★★☆☆

“Good product, poor customer service”

Written on: 30/11/2015 by albannach1314 (1 review written)

I am more than happy with my Jacket from Go Outdoors. However, the service was terrible! The company who GO contract to deliver the goods did not try to deliver to my address on the day specified. I had to wait all day for the delivery and no show. I went online to check what was happening to be faced with a lie suggesting there was an attempted delivery at a time I know I was sitting waiting. I phoned GO, as they took my money, to be told that someone would be in touch. Yes, you have guessed… Read Full Review

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★★★☆☆

“Cheap but not always good”

Written on: 08/10/2015

Cheap goods but not always good quality. I bought a pair of boots - look great but leak like a sieve. I'll take them back and hope to get a refund but the out-of-town store location makes this inconvenient… Read Full Review

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★★★☆☆

“A little disappointed”

Written on: 02/10/2015 by Melob (1 review written)

Delivery prompt, material feels pleasant..... BUT..... I have worn Craghoppers for years, and am still wearing my waist 36". I ordered online a STEALL waterproof- at 38" to be safe. Delivery very good - BUT it gave me an instant 'wedgie' and was a very low 'hipster'. I returned it via a store - an easy process - good. I then ordered a 40" online, again prompt delivery. It is OK around waist. - but still uncomfortably low at the back below the waistline (surely I do not have a very unusual… Read Full Review

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★★★☆☆

“great product - online experience beat store experience ”

Written on: 24/09/2015 by Welchkl496 (1 review written)

Rab ascent jacket for my son. Fantastic product - he loves it. We went to try and buy at Stockton store. His size was not in stock so went to assistants to ask if they could order it online. Stood a round at 7pm on a Monday evening whilst two of them played "customer ping pong" - clear that neither was really interested so I said to forget it and ordered it online. Very different to my experience when buying walking boots - assistant really knowledgable and couldnt do enough to help my… Read Full Review

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★★★☆☆

“out of stock”

Written on: 18/09/2015 by Rheos (1 review written)

A lot of items listed as for sale are not actually available when you try to buy them. Go outdoors are missing an opportunity because they can't handle shifting stock from one store to another store where the customer is waiting to buy it. I would have spent 3 times as much if all the items could have been sent to me or to my local store… Read Full Review

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★★★☆☆

“Packaging could be better”

Written on: 18/09/2015 by 448Lane (1 review written)

Hat arrived rolled up the wrong way then packaged in a small box. I had to leave the hat rolled the other way for a couple of days before I could wear it… Read Full Review

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★★★☆☆

“Too Small”

Written on: 12/09/2015 by Gilbert53 (1 review written)

I appreciated the speedy delivery and really liked the coat but it was just too snug at size 16. I was disappointed that you did not do a larger size. This has now been returned. I ordered a different jacket in a larger size and have decided to keep that one even though my preference was still with the first choice. The colour, fill etc was perfect… Read Full Review

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★★★☆☆

“Out of Stock at Store”

Written on: 10/09/2015 by Augustj1951 (1 review written)

Staff were very helpful at my nearby store but called to say two of the items ordered were not in stock despite the store checker system saying they had stock of the items. I decided not to buy the rest of the order and sourced the goods else where at virtually the same price. Have been to the store twice since then and bought lots of other outdoor goods and very happy with them… Read Full Review

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