GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.2 / 5
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★★★☆☆

“Be warned”

Written on: 09/12/2016 by anthonydwarren (1 review written)

Bought a pair of thinsulate gloves, very good value and a decent product. Downside is that I find I have inadvertently paid another fiver for a go outdoors discount card. Now I have to try to cancel it and get a refund. Aggravation I can do without!… Read Full Review

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★★★☆☆

“Big sleeping bag!”

Written on: 08/12/2016 by C.Wit (1 review written)

Great price, which hooked me in, but I bought this online and didn't realise quite how cumbersome it would be. This isn't a hiking sleeping bag! It's fairly heavy and very large, as it's not very compressible. Unless you're camping out of a car, it'd certainly be worth investing in something lighter and more compact. I wouldn't buy it again, and will probably need something different to go light on long hikes. It might just about do DofE, but even for that you'd probably prefer to save on… Read Full Review

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★★★☆☆

“Good for dog walking”

Written on: 02/12/2016 by Gracef1945 (1 review written)

this is my second pair of these after the first pair wore through on the soles. They are a good waterproof boot for soggy dog walks. Only complaint was the first pair didn't last longer than 3 years, but then they had been worn everyday so maybe it was just a lot of wear and tears… Read Full Review

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★★★☆☆

“Craghoppers lined trousers”

Written on: 29/11/2016 by Zaiden160 (1 review written)

Warm but basic. Unlike my regular Craghoppers this design has no secure zip pocket or phone pocket. Good price though… Read Full Review

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★★★☆☆

“Naught this down jacket for this winter. It's very...”

Written on: 29/10/2016 by Samuelf207 (1 review written)

Naught this down jacket for this winter. It's very light and warm but the only problem is that it's already loosing is down from where material is stitched… Read Full Review

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★★★☆☆

“this little blower takes its time but does the job”

Written on: 24/10/2016 by george-ives (1 review written)

Van life, there are just some things a girl will always want. This little fold-up bright colored hair-dryer is compact, quite, fold-up, not as strong as an electric dryer for obvious reasons, like being 12v. it demists my my old van windscreen quicker than the van-fan and we are ok with the price and quality. when hooked up use the electric… Read Full Review

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★★★☆☆

“Good choice of merchandise, service iffy”

Written on: 15/10/2016 by BlokeInLincoln (2 reviews written)

I rather enjoy going into my local store (Lincoln) because it's interesting to have a wander round. What my wife calls a "boy shop" - there you go, sexism alive and well in the 21st century female. Enjoyment aside, my major beef is that when I've been in to buy footwear and accessories, finding a member of staff to provide help and advice has always been a problem. There simply aren't enough people available and there's no guarantee that the member of staff you eventually find knows anything… Read Full Review

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★★★☆☆

“Mess the order up”

Written on: 14/10/2016 by Chazz1 (1 review written)

Sent the wrong sizes shoes. Better for me to travel 25miles to pick up the correct pair… Read Full Review

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★★★☆☆

“Great product. Slow delivery ”

Written on: 06/10/2016 by debbiedonut14 (1 review written)

I wanted to stock up on winter fleece jumpers and went to my local store, in Colchester. There were no size 10 jumpers in the colours I wanted so I tried on the same design to ensure the fit was ok. I then went home and placed order for 6 jumpers. It then took almost two weeks for them to arrive. Far slower than I had been expecting. The jumpers are just as advertised and fit for purpose so I am pleased with them just a little disappointed with speed of delivery. There wasn't an update on my… Read Full Review

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★★★☆☆

“Online Ordering not good ”

Written on: 29/09/2016 by Sarahin19 (1 review written)

Online Ordering very confusing items in stock so order placed money taken goods dispatched later told items not in stock but money still taken having the inconvenience of chasing up any refund owed. Store staff good but unable to help "take it with customer services" was the only help received. What should be a straight forward online service is complex and difficult to understand even some of my friends have taken their customer elsewhere. I will think twice before I shop online again… Read Full Review

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★★★☆☆

“Should do better.”

Written on: 16/09/2016 by Lincolnl412 (1 review written)

very disappointed that my order was not complete. I had to request my credit card be credited it was not done automatically. Emails to help centre was a waste of time. I could not figure out whether it was me or the lady at the help center who was confused. She seemed to think I was looking for my money back. No,I wanted my walking shoes. It would be good if one was informed when items were back in stock. Item found in stock at a store 74 miles away and now was collect only. The customer should… Read Full Review

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★★★☆☆

“Delivery Problem”

Written on: 05/09/2016 by RCOR (1 review written)

Bought this for my son & ordered it in time for his planned camping trip. It was dispatched in plenty of time but didn't arrive! Not impressed as it transpired the carriers had marked it as 'delayed' but failed to notify Go Outdoors! Apparently there was a problem with the address label & it wasn't until I chased it up that they became aware of this; perhaps this part of the process could be improved? Consequently I can only rate this on service hence only 3 stars. The staff I dealt with at… Read Full Review

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★★★☆☆

“Good bag but causes problems when laden with a bit of...”

Written on: 30/08/2016 by X44dav (1 review written)

Love the bag, the sun visor is great as is the storage and waterproof cover. Only negative is when the bag has quite a bit of weight in and with child the hip straps slide down and painfully dig in to your thighs. Tried to adjust but the only way round it is to remove weight but you want to carry what you need, what you can carry and what you can fit in the bag… Read Full Review

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★★★☆☆

“Waited days just for a card”

Written on: 27/08/2016

I was expecting this to arrive by return as was only a card, but it actually took 5 days. We then paid a visit to the Exeter store and were extremely disappointed as the stock was very low and they didn't have half of the things that we wanted. I do appreciate that stocks would be lower out of the main summer season, but in August I would have expected a better selection. We were trying to kit out a caravan we had just bought, but thankfully Argos was next door… Read Full Review

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★★★☆☆

“Sale Purchase That Wasn't”

Written on: 20/08/2016 by moBarnes286 (1 review written)

I ordered two items in the recent sale ( ruck sack and a ladies coat). Both were confirmed only to be informed later that they were no longer available. If they had come up as out of stock initially I would not have been bothered - it was a sale after all - But to have them confirmed and then be told no is a bit irritating to say the least… Read Full Review

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★★★☆☆

“Size issues”

Written on: 17/08/2016 by Sherwoodir39 (1 review written)

I had picked a size 14 of these shorts in store and wanted another pair so I ordered online. They arrived but when I tried them on, although they fitted, they felt looser than the others. When I put the two pairs together there was definitely a difference in size. Kept both pairs but not sure why the size differed so much… Read Full Review

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★★★☆☆

“Could not deliver when promised”

Written on: 15/08/2016 by Jonah1651 (1 review written)

I ordered some items to be delivered by Collect +. I then received an email to say the items where too large to be delivered by Collect + so could I give an alternative address for delivery. I did this by email and asked for an expected delivery date but did not get a reply. I sent another email a few days later asking if they had received my first email - still no reply. After a few more days I rang the customer service number and was told they had a high backlog of emails and hadn't got… Read Full Review

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★★★☆☆

“Great tent, poor delivery”

Written on: 29/06/2016 by gasmt (1 review written)

Great tent and easy to order online. However I paid extra to have it delivered Saturday due to work , I called on Sunday after it hadn't arrived and was promised it would be delivered the next Saturday. It arrived on the Monday (luckily a neighbour took it in ) . The extra payment for Sat. delivery was refunded but I will not order home delivery again… Read Full Review

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★★★☆☆

“Good products, mediocre service and delivery”

Written on: 16/06/2016 by kindacold (1 review written)

After going into the store in Oxford and finding that the majority of the stock listed online was not in the store (I was shopping for climbing shoes), I decided to try shopping online. The store staff was quite pleasant, though they were severely understaffed and it took over 15 minutes for someone to come help me. I found a size that would work, then tried to order online. The website was fine, though the shoes that I actually wanted could not be shipped to me. They said that I could go pick… Read Full Review

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★★★☆☆

“Online ordering poor”

Written on: 13/06/2016 by Youngox379 (1 review written)

The online ordering is poor, if you reserve an item that is not in stock at local branch you will never receive it. Found this out by chance when I contacted customer service. Also if item is out of stock,in share house you again may never receive it even though it maybe in stock at several stores. And more, we visited our local store and was told they had none in stock. But after ordering one got a message saying they did have ab ex display model we could have at a discount... Why could… Read Full Review

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