GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
81.8% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Fantastic service”

Written on: 28/07/2014 by Zedbee (1 review written)

The website is very well laid out and it's easy to find exactly what you want, really easy to pay too there are lots of options which is good and I like that you can choose between home delivery or pick up in store if your nearby. The delivery times for home delivery are excellent and their products last for a very long time, excellent quality! It's can be a pain to pick it up from store sometimes the assistants don't really seen too eager but if you keep at them they do their job! Much easier… Read Full Review

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★★★★☆

“Price good, product good, buying experience not perfect.”

Written on: 28/07/2014 by starman61 (2 reviews written)

I should be eligible for a 10% extra discount as a Nationwide FlexPlus account holder, but the mechanism for claiming this didn't work clearly when I clicked through from the Nationwide site so I gave up! Also, having paid for Royal Mail guaranteed next-day delivery, the parcel actually arrived on the second business day after ordering. Neither of this niggles are directly GO Outdoors' fault - the item itself was keenly priced and despatched on time with good communication… Read Full Review

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★★★★☆

“Price”

Written on: 28/07/2014 by hopking (1 review written)

product seems pretty good but i have not used properly yet But dissappointed by the fact the price was reduced by £5 within a week… Read Full Review

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★★★★★

“Just what i wanted :)”

Written on: 27/07/2014 by 166Bryant (1 review written)

Found just what I wanted, ordered which was easy and quick online. Placing the order did not get stuck at the payment part which is good, as no faffing. Order came the next day. Trainers/shoes were just as the picture and write up. Size 12 was a perfect size 12. Would shop here again… Read Full Review

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★☆☆☆☆

“not in stock when ordered for 4 next day, but order...”

Written on: 25/07/2014 by Allseasons123 (1 review written)

Ordered the shoes after a week waiting for next day delivery I rang, to be told they hadn't any in stock, but they had some similar if I wanted to order them, which I did, after another week still no shoes rang them again to be told they where not in stock either!!!!! but 2 lots of money sat in my paypal account waiting to be taken by them and not cancelled. so so bad, never again… Read Full Review

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★★★★☆

“A very good service”

Written on: 25/07/2014 by Blair491 (1 review written)

A good product at a good price. It is what I have come to expect from Go Outdoors… Read Full Review

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★★★★★

“Excellent”

Written on: 24/07/2014 by ljCox82 (1 review written)

Ordered via the website a £50 Gift Voucher. The Website was easy to use & the Gift Voucher was delivered the next day in a well packaged jiffy bag. The Gift Voucher was in a plain white envelope so I was able to post the Gift Voucher on as it was requested for a Birthday present. The Gift Voucher looked very professional & I know my friend was very satisfied with his voucher… Read Full Review

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★★★★★

“All products arrived on time. One broken but was...”

Written on: 24/07/2014 by Amari223 (1 review written)

All products arrived on time. One broken but was replaced with no problems. Would and will use again… Read Full Review

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★★★★★

“It did what it said”

Written on: 24/07/2014 by Terryx155 (1 review written)

Very good candles. Delivered as expected. What I received is what I wanted… Read Full Review

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★★★★★

“Montane Terra Ridge Pants”

Written on: 24/07/2014 by JordynMurray (1 review written)

Great service, from ordering which was easy to delivery which was on time. Great price and refreshing to see such a large amount of stock to choose from when we sopped online with Go Outdoors… Read Full Review

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★★☆☆☆

“Would not recommend as you have to pay to return...”

Written on: 23/07/2014 by pjVargas435 (1 review written)

Would not recommend as you have to pay to return unwanted items, most competitors don't charge… Read Full Review

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★☆☆☆☆

“Smoke and Mirrors”

Written on: 23/07/2014 by AlyssaMueller94 (1 review written)

I bought the product against the price promise advertised and found GoOutdoors tried everything they could to argue that they would not meet the agreement and even suggested a product model and issued a price match (subject to availability)on it with the full knowledge that there was no availability and no chance of new stock within the price match period. I had to make a number of phone calls and write to trading standards before I got the deal honoured against a product that was easily found… Read Full Review

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★★★★★

“First class service and delivery of item. ”

Written on: 23/07/2014 by 116Weeks (1 review written)

This time round bought canopy to my 6 man tent in readiness for surfing holiday in Cornwall. Always found to be professional, friendly and helpful. Use a lot and shall be returning. Would always recommend. Joanne… Read Full Review

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★★★★★

“Excellent price and speed”

Written on: 22/07/2014 by Ashbyra179 (1 review written)

With he discount card ths was the best price by far. Online order and very eddy delivery… Read Full Review

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★☆☆☆☆

“bad quality”

Written on: 22/07/2014 by gsusie (1 review written)

Zip is broken, clearly put for sale online stuff that is not quality controlled. I have complained and still waiting to hear from the company with a replacement. So far just a standard reply not dealing with the problem. Can't find anything to say i liked execept a prompt delivery, nit much use if the product is no good… Read Full Review

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★★★★★

“Tent”

Written on: 22/07/2014 by Pbecks (1 review written)

Excellent service, using a courier who update you as to where your order is and even, email/text you when they will be delivering the parcel within, I think a 2hour window, so no more having to stay indoors all day waiting for it! The tent was in good condition and was as advertised, the only thing about the tent was that it was a little small, if I stretched I would have touched both ends of the tent, but was fine for the weekend. I would recommend Go Outdoors… Read Full Review

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★★★☆☆

“discount card”

Written on: 21/07/2014 by NSB59 (1 review written)

I applied for a discount card. The card cost 5.00 with 0.50 to the mountain rescue cost 5.50 the bill came to 8.99 which I thought was a bit steep for p&p N Bagott… Read Full Review

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★★★★☆

“Great service”

Written on: 21/07/2014

my goods were good value for money, unfortunately the sandals I ordered were too small, the customer services team were very helpful, apologised that they didn't have the size I wanted in stock but did find out that a shop near me did have my size. But as I was going away I didn't have time to go there so they didn't quibble about a refund - which was in my bank by the time I got back from holidays… Read Full Review

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★★★★★

“Simple”

Written on: 20/07/2014 by TabithaPerez1981 (1 review written)

I've ordered online from go outdoors a few times now and I've never had any problem. The staff are always friendly and helpful, the delivery is always quick and painless and the prices speak for themselves. What more could you want from an online sale?… Read Full Review

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★★★★★

“Faultless Service”

Written on: 19/07/2014 by Koch306 (1 review written)

Excellent from web to door, speedy response and excellent value… Read Full Review

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