GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.0 / 5
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Latest Reviews

★★★★☆

“Icarus 500 tent”

Written on: 21/08/2014 by 8Cole (1 review written)

Tent was easy to pitch and take down. Lots of clever features. I liked all the storage pockets and the light airey feel of the tent in the day time. However darkened bedrooms don't really work as the darkening doesn't extend to the material used on the doors. Fail. Also bedroom doors don't have a 2 way zip most frustrating. But other than these minor gripes tent was great. Happy campers!… Read Full Review

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★☆☆☆☆

“3 days late”

Written on: 21/08/2014 by Nunezqb1968 (1 review written)

I paid for next day delivery and received my items about 3 or 4 days after… Read Full Review

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★★★★★

“what a cracking price”

Written on: 21/08/2014 by AlisaRogers (1 review written)

Fantastic bargain, item was exactly as described, and very well packed… Read Full Review

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★★★★★

“Berghaus walking boots”

Written on: 21/08/2014 by BryanSinclair376 (1 review written)

Best price on internet, supplied free of charge within time stated. Will use again. Perfect. 10/10… Read Full Review

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★★★★★

“Fast Delivery. Great products”

Written on: 21/08/2014 by Stevensju365 (1 review written)

Ordered a number of products for my daughter who works at the festivals so needed to buy camping gear. Great quality products and fast delivery… Read Full Review

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★☆☆☆☆

“poor administration”

Written on: 20/08/2014 by Prattki284 (1 review written)

I ordered this tent paying for next day delivery before the evening cut off time. The next day I checked to see it was coming and it was clear that it hadn't been dispatched. I then try to click the 'cancel order' option on the website and that failed to work. I then called Go Outdoors and the helpful guy on the phone said 'leave it with me I will handLe this'. I stressed that I didn't want it delivered and in particular not left at the house whilst away.I was told 'we wouldn't leave it if you… Read Full Review

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★★★★★

“Replacement Tent Poles”

Written on: 20/08/2014 by Azincourt (1 review written)

Very easy to replace broken poles and shock cord.Easy to follow instructions. I now have 2 poles as spares. I have recommend them to members of my family and camping friends… Read Full Review

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★★☆☆☆

“terrible collection service”

Written on: 20/08/2014 by jidberg (1 review written)

I had a number of items I needed for our first family camping trip and attempted to order online. First problem I encounted was ordering.. You cannot order unless your local store has stock. Okay I thought this must mean it will be ready for immediate collection?! Oh no, not the case! My order took a week until I received an email to inform me of arrival into our Loughborough store. Off I travelled to collect my order. Was it easy to collect? Oh no, I waited at the till for over 30mins for my… Read Full Review

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★★★★☆

“Good service with problem sorted”

Written on: 20/08/2014 by Dowd1986 (1 review written)

We ordered a number of items and due to the delivery dates decided to pay extra for next day saturday delivery as we were going away that week. On saturday i got email saying my items would not be delivered on time. They came monday. I phoned go outdoors and they refunded my extra delivery charge immediately. Transactions are not always smooth but the they deserve credit for dealing with it in a positive manor and would use again… Read Full Review

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★★☆☆☆

“Very Slow Service”

Written on: 20/08/2014

I ordered one item from Go Outdoors along with a variety of other fishing equipment from various other sites. They were the only ones charging delivery costs but the cheap cost of the product balanced my choices. Absolutely everythinmg I ordered from all the other sites, at nil delivery costs arrived within 48 hours. A week later still nothing, no update, apology - anything. I contacted Go Outdoors and was told there was a backlog at the warehouse, would I like to cancel?? Received goods 10… Read Full Review

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★★★★★

“electric hook up”

Written on: 20/08/2014 by 37McGraw (1 review written)

Nice long lead easy to use also includes serge protector would definitely recommend … Read Full Review

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★★★★★

“Great website!”

Written on: 19/08/2014 by MonWad (1 review written)

Table perfect for what I needed,easy to put up, and so compact for travel and storage. The website is easy to use and has a huge choice of products. Delivery is quick too… Read Full Review

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★★★☆☆

“Ok, not great.”

Written on: 19/08/2014 by McClellanrf223 (1 review written)

Delivery time was almost one week which is very slow compared to other providers… Read Full Review

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★★★★★

“Speedy service”

Written on: 19/08/2014 by liMcKnight309 (1 review written)

I ordered some Summit roof bars online. They were despatched on a Sunday and were with me on the Monday. Great service and would use again without hesitation… Read Full Review

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★★★★★

“Fast delivery”

Written on: 19/08/2014 by Jamief179 (1 review written)

The items were delivered very quickly and look just what I want. Now waiting for cold weather to try them out… Read Full Review

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★★★☆☆

“Go Outdoors Card”

Written on: 18/08/2014 by Robinw1 (2 reviews written)

All items purchased good with the exception of the Go Outdoors card. I though that I was actually renewing my existing card, but ended up with being issued with a new card. When I used the new card at Go Outdoors in Southampton, I found out that the card had been issued to someone else with all their details on. Store management sorted it out very quickly. Surely it isn't that difficult to be able to renew an existing discount card online. You need to make it clear that you can't renew… Read Full Review

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★★★★★

“new tent”

Written on: 18/08/2014 by davewart (1 review written)

excelent buy very happy with it, easy to erect no problems and the kids love it !… Read Full Review

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★☆☆☆☆

“DO NOT ORDER OFF GO OUTDOORS WEBSITE”

Written on: 18/08/2014

I ordered a pair of trousers and after no delivery for a couple of weeks tried cancelling the order.... I tried on line as per their website and failed to cancel. I emailed them many times - no result. I spoke to them on the phone five times. On the fifth attempt a refund was put through. Meanwhile getting email messages from UK Mail slaying they were going to deliver in-spite of reassurances that the delivery had been cancelled. 18 days later from point of order UK Mail have just tried to… Read Full Review

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★★★☆☆

“Products fine, poor delivery notification(s) and delay...”

Written on: 18/08/2014 by macduff36 (1 review written)

Products are fine, happy with them. Not happy with delay in sending out items and the lack of 'Go Outdoors' proactive contact regarding delivery. Ordered on night of Sun 3rd Aug. Didn't receive items until Thu 14th Aug with the only contact from Go Outdoors being acknowledgement of order on 3rd Aug and text on Wed 13th Aug to say that delivery would be made (although it didn't reference to Go Outdoors in the text) and an email from UK Mail on 15 Aug (again no reference to Go Outdoors… Read Full Review

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★★☆☆☆

“delivery not up to much”

Written on: 18/08/2014 by miskity (2 reviews written)

I ordered 2 identical items that had a delivery of 3-5 days. after 4 days I had received noting to say they were coming so contacted the company. I was told this was a busy time and the items would be sent out that afternoon or the next day. It took another 2 days before they dispatched them. Therefore we weren't able to use them on holiday. If the company was busy they could have sent out an e-mail saying so or put a message on their web site advising this. Also promising to send something… Read Full Review

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