GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.0 / 5
81.3% of users recommend this
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Latest Reviews

★★☆☆☆

“Slow service and less than helpful staff”

Written on: 19/09/2014 by Jaylona365 (1 review written)

I actually ended up cancelling my order as it was going to take too long to arrive. I had tried to phone to see if it could be sped up any but was told that was not possible. Then was told if i wanted to cancel it would be easier to do myself online. When i did cancel it took ages for confirmation to come through of the cancelation… Read Full Review

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★★☆☆☆

“Good product, lousy communication ”

Written on: 19/09/2014 by ZaidSmith232 (1 review written)

We have purchased a great product Go Outdoors communication system sucks The blurb says upto 5 days delivery except after 5 days waiting you get an email saying sorry could be longer and don't give you any idea how much longer, guys this doesn't help. I had to resort to calling the helpline complaining and requesting next day delivery when available. then when it is.in stock and being disbatched nothing no email no message... nothing... communications is the best way to keep your customers… Read Full Review

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★★★★★

“Kids sprayway fleece”

Written on: 18/09/2014 by ilLeach230 (1 review written)

Bought it online for my daughter to go inside her jacket it's really good quality and keeps her nice and warm BARGAIN. It arrived fast just I would expect from go outdoors, would definately recommend to friends and family… Read Full Review

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★★★★★

“Ladies waterproof trousers”

Written on: 18/09/2014 by Regan1989 (1 review written)

Great product had read reviews before purchase found these ideal for long days out walking dogs, warm ,cosy and comfortable kept me dry during heavy showers, and also look good too, good price for quality product and very fast delivery well done… Read Full Review

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★★★★★

“The best bit of cold weather kit you will ever own”

Written on: 17/09/2014 by MDavies_Newbury (2 reviews written)

The Rab Xenon hood ticks all the boxes; warm, lightweight, packable, tough. I've worn this thing with a base layer and shell and been toasty in a howling Scottish blizzard. Makes a perfect belay jacket as it folds into it's own pocket and clips to a harness. If I had to be picky, the hood makes you look a bit...special... but not in a good way. Just don't wear it up around town!… Read Full Review

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★★★★★

“Brilliant service”

Written on: 17/09/2014 by sheila0858 (1 review written)

Really helpful in store, but did not have our size so ordered online and arrived next day, great service!… Read Full Review

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★★★★★

“First time I've ever used go outdoors the website was...”

Written on: 17/09/2014 by NancyYork (1 review written)

First time I've ever used go outdoors the website was easy to use the payment process easy to use and delivery service excellent. When I opened the product it was outstanding quality and value would definitely recommend this company to family and friends and will use again myself… Read Full Review

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★★★★★

“Absolutely Fantastic ”

Written on: 16/09/2014 by rhiddyn (2 reviews written)

I spent ages looking on line for a reasonable bed chair, it is my first one and did not want to spend too much money, I was put off this one as it was so cheap and to be honest,the lack of dimensions in the description really concerned me, I am 6'2 and 15 stone, I wanted to know it would be suitable for me. I called customer service, they were very helpful but did not have the info, I placed the order regardless. The next day it arrived, well packaged and I have to say I could not be happier… Read Full Review

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★★★★★

“purchase of a hi tech 3 in one jacket”

Written on: 16/09/2014 by ieFlood97 (1 review written)

I was very pleased with the service I received on the phone. The delivery was very quick. Overall I do not think the service could have been any better. I have already recommended go outdoors to my family and friends. I will definately shop with thrm again… Read Full Review

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★★★★★

“Hi Gear Folding Chairs”

Written on: 16/09/2014 by 225Joyce (1 review written)

I can not fault the service. I ordered the chairs on Friday and the arrived at 08.00am on Monday. We have used the chairs and they are very comfortable. this was my 1st time using the on-line service and will use again. I like to go to the store as the staff are so helpful. Thanks… Read Full Review

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★★★★★

“items purchased were excellent ”

Written on: 16/09/2014

Items purchased and service from Go Out Doors was excellent. The Go Outdoors website was easy to use. Shame that the delivery company that Go Out Doors use is not of the same standard. UK Mail is useless! The delivery process was a catalogue of disasters and the telephone number that UKMail ask you to use to contact them is never answered and it just cuts off before you have a chance to speak to anyone… Read Full Review

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★★★★☆

“Ordering online”

Written on: 15/09/2014 by Postie72 (1 review written)

Fast delivery on item, but jst waiting for replacement item that's taking abit longer!! The item I purchased was exactly what I was needing and I would recommend friends and family ordering. I would recommend to friends and family but again depends on length of replacement item . I will submitt another rating after I receive the replacement item… Read Full Review

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★☆☆☆☆

“totally bad service”

Written on: 15/09/2014 by MilesShields (1 review written)

I have not purchased the Nebraska chairs as i was told they were out of stock. I reordered them a week later only to be to be told that you have limited stock. So I asked if you have limited stock then why can't i have two. I was told they were not available in my area and they could not send them from other stores which i find unbelievable and no help to me what soever as I would of thought it would be possible. If you advertise items then they should be available no matter where you… Read Full Review

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★★★★★

“Better than buying in-store”

Written on: 15/09/2014 by HaleighBarnes39 (1 review written)

Was annoyed in store with the misleading prices, lenghty wait with 8 other people while the tills were temporarily not manned (Norwich), and unhelpful assistant who wanted to sell me a discount card but couldn't answer queries about it succinctly. If you're prepared to sell at the discounted prices, do it. Don't mess people around at the till. People just want pay and leave. On-line was quick, easy and simple: got the same item at the same price without the nonsense of paying for a discount… Read Full Review

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★★☆☆☆

“Products great, delivery company an utter shambles”

Written on: 15/09/2014

Don't get me wrong. I do like Go Outdoors. My local shop is great, assistants are very friendly and helpful, the products are good value for money. However, it was the very first time that I used Go Outdoors online shopping that led to an online shopping experience to forget. Go Outdoors is let down by the delivery company they are using, www.ukmail.com. Twice I had to reschedule delivery, although I am at home most of the day, working. But for some reason UK Mail were able to pick the 20… Read Full Review

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★★★★★

“Reliable reasonable and really great supplier!”

Written on: 14/09/2014 by NikkiBarrett (1 review written)

It's always great to have a supplier that has what you need, Go Outdoors has ticked every box for me this year we have been completely set up for camping under one roof without feeling like we have paid over the odds, we had got quality for a good price which is important. I don't mind paying for quality but I hate being ripped off! I love the special dels on offer too and have taken advantage of these a few times, I also like the customer reviews on individual items as this really helps when… Read Full Review

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★★★★★

“Perfect !”

Written on: 14/09/2014 by Ortizfd210 (1 review written)

Everything PERFECT 5+… Read Full Review

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★★★★★

“What a great idea”

Written on: 13/09/2014 by Wise51 (1 review written)

Space in a motohome is limited so to have a table and stool in one is great. Looked all over the internet and specialist shops and this was the best value. A bit of a hiccup with click and collect, people need to update the availability to save wasted journeys but a product worth waiting for. Thank you… Read Full Review

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★★★★☆

“Rucksack”

Written on: 13/09/2014 by 259Donovan (1 review written)

Quick delivery , reasonably priced and high standard Recommend to family and friends … Read Full Review

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★★★★★

“Ideal mud guard”

Written on: 12/09/2014

I use a 'hybrid' bike to get to work but finding mud guards to suit the wider, 700c /29" wheels with front suspension forks was tricky, until I 'discovered; the Topeak 29ers. Ideal! Good service & quick delivery from great outdoors made the purchase even better… Read Full Review

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