Wiggle Reviews - www.wiggle.co.uk

2.2 / 5
30% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Site prices not competitive - only gripe!”

Written on: 08/01/2014

I have used Wiggle many times in the past (last order number 6211246733). I find the only gripe with Wiggle is that site prices are not competitive. For example, on Christmas day I ordered a pair of Shimano Xtr M988 Disk brake lever and PM callipers but I went with a competitor because Wiggle was priced at 168 (each brake) and the competitor was 126 (each – Chain Reaction with 10 pound Discount code). Also ordered a pair of pedals and in total would have been 100 pounds more expensive to have… Read Full Review

Wigglefrankie's Comment

Written on: 09/01/2014

Hello and thanks for taking the time to leave your feedback. I am pleased that you are happy with the variety of items that we have available on our website. We do strive to provide a high level of service and I am glad that this is meeting with your and the rest of our customers standards.

Our pricing and content team do work hard to keep our prices as competitive as possible. As you are aware we do offer a price match service which is quick and simple to use so that we can provide our customers with the best price without any inconvenience.

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“Flip a coin for your experience with wiggle!”

Written on: 12/04/2013

Sometimes they are fantastic - vfm, great products and prices super fast delivery. Other times (2 out of last 3 orders for me)......hmmmm! They'll send out a part order and leave you hanging until you complain. When you do it's a 'ok we'll cancel it then - we haven't charged you for the goods we haven't sent so its all ok' No it ISN'T ok. It's carp- if you show the item as 'in stock' then it should be 'in stock' - or are you telling me that 100 people ordered the same item at the same time as… Read Full Review

Jellylegs99's Comment

Written on: 12/04/2013

Just had an email - the winter clothing items ordered wont be in until may or June; very handy NOT!
Pathetic wiggle, just pathetic.

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“Good deal and online service, but poor quality bike”

Written on: 05/11/2012 by pimpim (4 reviews written)

As above, but the bike arrived with a check sheet stating what had been checked as safe - clearly this had not been adhered to as the build quality was s**t. I had to take it to a proper bike shop to get minor things corrected. But to be fair, wiggle paid my bill… Read Full Review

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“There are far more reliable places to use.”

Written on: 09/08/2011 by TheOle24 (1 review written)

I recently purchased a pair of 'Nike Free Run+ 2' from Wiggle.co.uk. I was greatly surprised by the fantastic prices. Living in Australia, all Nike goods are about double the cost of what they were on the website. I ordered the shoes and all was well, because of the free shipping there was no tracking number. The shoes arrived in a week, and everything was as I ordered. My dad liked the shoes so much that he decided to buy his own pair of 'Nike Free Run+ 2'. These took 3 weeks to arrive… Read Full Review

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“They were doing fine, prices were OK, shipping to...”

Written on: 30/04/2011

They were doing fine, prices were OK, shipping to Ukraine was cheap. And now, after they gave me "Wiggle Gold Customer" status, they just ignore my requests.

First was - add back Ukraine to the list of shipping countries (I have 50+ feedback on eBay, and only fastest shipping from UK!! What's the problem, Wiggle?!)

Second one - wanted to pay with my friend's PayPal account in other Country, but they'd ship only to PayPal address. On my requesting email to change this behavior, they just… Read Full Review

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