Wiggle www.wiggle.co.uk Reviews

Guest's review has yet to be rated - Be the first!
Report this review

Ordered these products from Wiggle.co.uk on October 19th, 2009 was told they would arrive on time for my next race. 18 days later no sign of the order, the order was shipped without tracking or insurance so no way of ever finding out what has happened to it. E-mail "Jo" at customer services who was unfreindly and uncreative in dealing with the issue, which has now turned in to a complaint. After the second e-mail "Jo" decided to cut and paste her last reply in all other e-mails she responded to.

I suggest that you select your online retailer very carefully and spend you hard earned monies at a retailer that will work hard to offer excellent service not just some pack and ship cowboy outfit!

Guest's review has yet to be rated - Be the first!
Report this review

I've used Wiggle on many occasions over the last few years and have always been impressed by their speedy order processing and delivery. I find they deliver within a couple of days with their standard service. As you might expect their prices generally compare favourably with Halfords. I've also found them very good for spares. All in all highly recommended!

Guest's review has yet to be rated - Be the first!
Report this review

First time buyer on Wiggle.co.uk. Signed up and purchased a couple sets of brake pads. Small order, but still came under their 'free delivery' option.

Paid for Thursday afternoon, selected their free delivery (lower-priority) option, arrived Saturday morning. Very happy with everything and would gladly buy from again!

Guest's review has yet to be rated - Be the first!
Report this review

Intuitive website experience with Wiggle, professional company, quick delivery, good selection of products.

Guest's review has yet to be rated - Be the first!
Report this review

Don't order from Wiggle if you're state-side! The prices are great but if there's a problem w/shipping (and there was with mine), customer service is almost non-existent and you'll never get anything resolved. I was estatic to find two tires at such a great price, but I never received them, and only got a bunch of finger pointing between Wiggle and the postal service they used. I'm out my cash, and still need to find two new tires. I wouldn't recommend Wiggle for anything.

skytop's review has yet to be rated - Be the first!
Report this review

Purchased a number of high end bike parts from www.wiggle.co.uk. Thought it might be a problem ordering from Europe to USA but everything went smooth with rapid delivery.

Guest's review has yet to be rated - Be the first!
Report this review

My first experience with Wiggle, but won't be my last. Prices and selection were great. Even with out of stock items, they communicated that the item was out of stock, the expected time to restock, and they did not hold up the rest of the order while waiting for one part.

The order arrived promptly, including the backordered part, and without a secondary shipping charge.

There are some American retailers that could learn from this.

Spiderider's review has yet to be rated - Be the first!
Report this review

Bought my bike from Wiggle, was very happy with the product and delivery. I placed a further order and added some notes to contact me before dispatching and explaining why I needed to communicate with them. In retrospect I should have expected no response. The order then stated that it had been processed. I then added a further note to the order and emailed sales@wiggle and had to wait 6 hours before I got a seemingly evasive response. I replied again explaining my issue and that they could ...

Guest's review has yet to be rated - Be the first!
Report this review

I've ordered from Wiggle more times than i'd like to think and always had a good experiance.Delivery is usually free, and if the product is in stock it will get to you house quickly. Overall experiance is totally stress free

Guest's review has yet to be rated - Be the first!
Report this review

I was referred to Wiggle www.wiggle.co.uk by a friend who had used them ans said they were a reputable company. This i cannot comment on as I did not order, i can however say that www.wiggle.co.uk have a lot of good products and at some really good prices. For me though i found the layout of the site a bit "amateurish" and cramped. The home page just has too much going on, i like something a bit more quiet and calm.I would go back to these when i need something and have a look but i cant gaurent ...