Pro Direct Soccer Reviews - www.prodirectsoccer.com

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★★☆☆☆
2.3 / 5
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Latest Reviews

★★★★★

“Absolutey spot on!”

Written on: 17/12/2014 by Liamgerro (1 review written)

Can not complain at all! This was the only site that had what i was after, id never heard of the site before but i was desperate so i put my order through round 4ish yesterday afternoon and received it just after 9am this morning! Great service and my order is perfect! I cant believe some of the negative reviews ive read, maybe i got lucky i dont know but i would definitely use again… Read Full Review

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★★★★★

“Fantastic! ”

Written on: 11/12/2014

After looking at the reviews I was skeptical because a lot were quite bad! But I purchashed a pair of Nike air max 1 and they arrived earlier than expected and are fantastic quality! I called the customer service just to be reassured and the guy u spoke to 'wayne' was very helpful and friendly! Dnt allways go by reviews as some people r just so hard to please! Fantastic buy! 10/10… Read Full Review

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★★★★★

“I don't know why people are giving a bad review...”

Written on: 02/12/2014

I don't know why people are giving a bad review because my purchase was good, everything came on time. I got a pair of boots and training pants, I got them with no trouble and I got them cheap. Everything was spot on with me. It only cost and extra pound to get them delivered next day and the stuff came the next day. I would recommend this to people who want stuff cheap and good quality… Read Full Review

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★☆☆☆☆

“Bad customer service - cancels orders after placing them”

Written on: 27/11/2014 by Somervillesu163 (1 review written)

I tried to order a set of goalie gloves - three times! Each time I placed the order, the system would automatically cancel the order after it had been placed. I contacted the company via their website (NOTE: They do not have a phone number to call!), the person who emailed me (and who did not provide a name) told me that I could reply to the email and provide my credit card number, which they would "save" in my account and would be used for future orders. This has happened to me in the past… Read Full Review

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★☆☆☆☆

“Pro Direct Soccer keep your boots & your cash!!”

Written on: 28/08/2014 by CraigMcNulty (1 review written)

I purchased a pair of Nike Tiempo soft ground boots at a cost of £150 or $249.After only two matches on a soft ground grass pitches and a total of 60 minutes football the uppers started to separate from the soles.I returned them to Pro Direct Soccer in Devon and they took 10 days to even get around to examining the boots. They then told me that as black crumbs from a 3G artificial pitch had fallen out of the box I had invalidated the warranty by playing in the boots on the incorrect playing… Read Full Review

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★☆☆☆☆

“Deliver, maybe next month...”

Written on: 18/08/2014 by ColemanSawyer244 (1 review written)

yet another one of those on-line companies who don't do what they say they will. I ordered shoes and get an order acknowledgement confirming expected delivery timeline. their tracking service with royal mail tells me the shoes are still in Exeter when they should be here in North London. If you are happy to sit and wait a month for what you order this is the company for you, if you want them when promised try somewhere else! RUBBISH… Read Full Review

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★★☆☆☆

“5/6 delivery but after you pay ,you receive an email 7-14”

Written on: 16/08/2014 by GilbertoAlmeida376 (1 review written)

I have ordered a pair of boots .The shipping had to be for Romania meaning 5/6 Bussiness Days.After I paid the boots online I`ve got an email that said:"Please have patience you have ordered overseas so expect 7-14 days". How is this possible to lie until I give them money ?After that it`s a another story… Read Full Review

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★☆☆☆☆

“Non existing customer service”

Written on: 14/08/2014 by robw6457 (1 review written)

My son was in need of a new football, he told me about pro direct as he had got his last pair of boots off them and was very happy with them, so i ordered the ball he picked, this was 22/07/2014, unfortunately i didnt realise at the time that the ball was not in stock, but thought it wouldnt be long b4 it was, how wrong could i be, it is still not in stock :(, around 2 weeks ago i emailed them using the onsite service, had no reply so i emailed them again a week later, again no reply, so today… Read Full Review

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★☆☆☆☆

“Dont give them your money !”

Written on: 13/08/2014 by AntwanDiaz418 (1 review written)

I ordered 20 soccer balls two months ago and I still didnt received my order. They never answer to my mail or to my phone calls ! Avoid them !… Read Full Review

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★★☆☆☆

“NOT GOOD AT ALL!!!!”

Written on: 01/08/2014 by 124Price (1 review written)

I seen the site recommend to me by a friend. It's safe to say after my order I won't be recommending them to anyone. Let's start of with the delivery, so I ordered my items on Friday at 11 am for Saturday Delivery of which I paid £9.85 for. I range them for the track information, for them to tell me the driver didn't get the order in time... At 11 am in the morning? After the delivery scenario and it finally arriving on Tuesday (Yeah they refunded me, but it took me 3 calls to get it… Read Full Review

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★★★★★

“Best online shopping experience ever ”

Written on: 18/07/2014 by Moshes476 (1 review written)

I order off pro direct twice both times with no problems what so ever the site is flawless with 100% authentic items… Read Full Review

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Chlomcnaught's Comment

Written on: 20/09/2014

I want to order boots from the website but im very undecided because of all the bad reviews, i was wondering how long it took for your boots to cone and if they are still in good condition now?

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★☆☆☆☆

“TERRIBLE ”

Written on: 06/07/2014 by Schultzql37 (1 review written)

Ordered football boots for next day delivery. Order confirmed a day later and football boots not received until after the weekend thereby defeating the purpose of next day delivery. Would not recommend… Read Full Review

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Chipsance22's Comment

Written on: 18/07/2014

Exactly the same has just happened to me!!

Ordered Rugby boots on Thursday @ 1pm for Next Day Delivery at a charge of £5.95
Received email today, Friday, with notification of Dispatch details!!
Won't be delivered now until Monday…
Called Customer Services and had a rant…. They have agreed to refund the full cost of delivery and take an extra 10% off the cost of the boots.
Still pretty miffed though, as this was a birthday present for my son!

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★☆☆☆☆

“Purchased a jersey but never got it! Didn't got money...”

Written on: 19/06/2014 by Alejandro410 (1 review written)

I purchased a jersey there. I paid for it but didn't got it! I wrote several times to the customer service but they said that they couldn't help me!! WORST ONLINE SHOPPING EXPERIENCE EVER!!!! :'(… Read Full Review

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★★★★★

“No problems at all.”

Written on: 21/05/2014 by Leachdq300 (1 review written)

I bought shoes from this store, arrived on time, however they weren't the correct size. Returned them since I was going to buy them in person instead, and got all my money back. All very quick with no problems… Read Full Review

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★☆☆☆☆

“Do not buy from, customer service approach is "go away"”

Written on: 06/05/2014 by ncCook382 (1 review written)

I have purchased from this company on a number of times, we are based in New Zealand and order high end football boots. They advertise free personalisation, I have had good service until raising an issue around the placement of personalisation on the boot, with my latest order. I purchased two pairs of Nike Hypervenom boots over six months, the first pair was personalised on the outside of the boots, the second moved to the inside of the boot. I asked them to explain why had this changed? I… Read Full Review

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★☆☆☆☆

“The boots are fake never purchase anything from this...”

Written on: 30/04/2014 by hvBlackburn169 (1 review written)

This website sells fakes and should be reported to the trading standards. First of all i recieved my item after 7 days which wasnt bad, but it was the wrng colour also you can see the glue on the boots at the bottom. The boots are already a mess nd i hav not even touched them. If i was to play maybe 3 games of football i think these boots will snap in half. Please do not buy from this wensite i advise you… Read Full Review

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★★☆☆☆

“Worst time ever!!!!!”

Written on: 27/04/2014 by pqWilkinson308 (1 review written)

This company is so badly run and organized. Personally, I order some pre order boots and to my surprise, after three weeks they said they didn't have them. Who does that? They are very badly organized and do not or take very long to answer to your emails. If you want to buy from this website I do not recommend it unless you have very good patience and a good temper. Have fun if you ever choose to buy from them… Read Full Review

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★☆☆☆☆

“Awful Customer Service - stay away from them”

Written on: 08/04/2014 by mgr35 (1 review written)

I ordered boots for my son. They emailed back to say they needed more information about the credit card which I promptly supplied. I then waited about 4 weeks and they didn't arrive. When I contacted them they said that they had cancelled the order because they had the wrong billing address. They did this without informing me, therefore my son waited 4 weeks for something that was never going to arrive. Very poor customer service - I would endeavor to avoid using them if you want to get your… Read Full Review

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★☆☆☆☆

“RUBBISH DELIVERY”

Written on: 24/03/2014 by Shelby181 (1 review written)

I have an email saying delivery Saturday, I paid for next day delivery and I waited FOUR yes FOUR days. Then got passed around people when I complained. SAVE YOUR MONEY GO TO A SHOP a good deal is only good if it works. Clearly it dosent… Read Full Review

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★☆☆☆☆

“customer service phone line at 10p a minute, NO THANKS”

Written on: 05/03/2014 by Akbromley (1 review written)

i ordered my son a pair of football boots, thankfully my credit card didnt gobthrough, just ascwell reading the reviews on this site. I would have been happy to pay for my oder over the phone, but when the calls are charged at 10p per minute, so I purchased elsewhere... I see Pro direct have not responded to any of the feedback from their clients, so suggest others give them a miss... I did call my bank and found out Pro Direct dont have any internet security, thats why they didnt authorise… Read Full Review

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