i got the soul just under a year ago and i loved it but have just had to get rid of it as the touch pad kept freezing and would only work sometimes, also the batterey life was awful, was quiet sad when it stopped working but wouldnt risk getting another one

predictive text keeps changing mid text to numbers, it then saves it so every time, in future texts, if you type the same word, you get numbers; the phone has had a software reset 3 times which made no difference; the most annoying thing for me is that the vibrate is SO mild it cannot be felt, i'm always missing calls plus the battery life is terrible. I have always had samsung phones for the past 10 years but now I think it's time for a change of manufacturer

poor excuse of a samsung! I highyly rate samsungs but this Samsung Soul does no justice!
Touch window has to be pressed hard to work battery is dead after 10 minutes and buttons regularly get scratched. I had my old phone for 3 years and it is still in good nack! I have had the soul for 1 yeard and am now having to buy a new phone. Samsungs are usually indestructible but not this one!

Touch screen is delayed, all the buttons around the side of the touch screen are currently not working and I generally look after my phone quite well. The camera on this Samsung Soul phone is good quality, if it lasts long enough for you to be able to do anything else but throw it at the wall infrustration.

I have had a Samsung D840 before upgrading to the samsung soul last week. BIG MISTAKE! I have now changed it to Sony Ericsson C902 cybershot. Brilliant and easy to use although camera quality isnt as good as I expected but at least I can hear it ringing-even if it is at the bottom of my bag. Couldnt hear the samsung soul even in my pocket!

It is a nice looking phone that I was going to buy but volume is a main thing i need on a phone with my hearing so it put me off buying it when listening to a friends phone i have a Samsung now and still the sound is rubbish so Samsung needs to get it sorted to be the best then they will tick all the right boxes for me.

Poorest phone i've ever had, very hard to hear at times. Battery very poor. Menus poorly laid out.

The Samsung soul mobile does not have good sound on it when it rings it is too quiet when you turn the volume up on it it is still low that is the only bad point on it.