Have a picture of Stratstone Land Rover, Bury, Lancashire Car Dealers?, please send it to us.
| Value for Money | 0/10 |
|---|---|
| Overall rating | 0/10 |
Full review by
kevpb
on 3rd Jun 2008
User Rating : 0
Respect :
0
Bad Points: Just poor poor service. No one seems to know what they are doing and clearly the sales dept are competing with the servicing and therefore neither can agree
General comments: Bought a Landrover Freelander from Stratstones in Bury. They promised to repair the scratch on the rear behind the spare wheel but had to agrue between sales ("we will sort it no problem") and servicing ("what do you expect from a used car?") as to who was going to stand for it internally. Finally got it done and believe it or not it washed off in the rain!
Took it back for a re-spray.
A month before the end of the warrenty gota knocking noise at the rear - took it in and had a bracket welded up under the warrenty. One month after warrenty expired knocking appeared again - told no longer under warrenty - they took the car off me for nearly a week - welded bits of the chasis together, put microphones on it but had no idea what the cause was - took the car back from them but had to pay for the inspection and welding or no car back!
Took the car to another Landrover dealer who identifed it as a "known fault" (rear differential) immediately and repaired it with a 25% discount.
Been at Williams ever since and cannot describe the improvement in service and knowledge.
Only a shame that the Landrover is not more reliable!
kevpb's review and ratings | 240 words
Would you like to see a review that's not being listed?
