Stratstone Land Rover, Bury, Lancashire Reviews

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“Refused to refund deposits”

Written on: 05/02/2013 by Decent11 (1 review written)

Worst dealership ever to deal with and I have brought cars from Merc and Volvo dealers... Travelled 400 miles round trip to look at a car. They made me put a deposit down and now 3 weeks later they are still struggling to refund me even though it has been promised. In the words of the new sales guy Alister when I viewed the car ' we rather sell the car to our own customers than you' .. They now refused to naswr my calls and when they promise to ring me back they haven't... Now you can... (read more)

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“If I could rate this shower in the negative I would....”

Written on: 28/03/2011 by Zaktempest (2 reviews written)

If I could rate this shower in the negative I would. This year I bought a Discovery 3 that cost around £18000 from Stratstone in Hull. As the car was being brought in from a sister company (Evans Halshaw)it was sold on the promise that any problems would be put right to the expected Stratstone standard (!).
We arrived on the agreed day to collect the car to find it wasn't ready and had not been valeted. We went away to return the next day.
When we were finally allowed to see the car we found... (read more)

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“Stratstone Swansea!! Shockingly terrible. All nice as...”

Written on: 04/11/2010

Stratstone Swansea!! Shockingly terrible. All nice as pie to begin with, promising that should there be any fault what-so-ever then they'd sort it no problem, but as soon as you part with your cash thats it. Watch the warranties with these boys as we were promised full warranty which you'd expect covers pretty much everything. But there are infact two, one Select warranty and an Approved warranty, there is no 'full warranty'. We were given 'select' and found out 2 months later that a... (read more)

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“I ordered a p38 key fob from landrover bury who told...”

Written on: 15/02/2010

I ordered a p38 key fob from landrover bury who told me it would take 10 days to arrive costing £145. 6 weeks later still not arrived the parts manager said the key fob was coming from germany there was nothing they could do but give me my money back and nobody could get hold of these keys even the keys for brand new range rovers?? january 2010 (read more)

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“Stratstone Land Rover are not really interested in...”

Written on: 20/06/2009

Stratstone Land Rover are not really interested in sorting problems
say one thing when it comes to sort it means another
waiting for there dealer princip to sort problems out from 2 years ago (read more)

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“Stratstone Land Rover dont have a clue what they are...”

Written on: 20/06/2009 by rough (1 review written)

Stratstone Land Rover dont have a clue what they are doing when the car was delivered had scratches on the back wing quite large ones have asked them to sort it out amoungst othe things from new goes in for a service comes out with the jobs still need doing there awnser we have to order the parts 2 years on the jobs still havnt been done now i get a question who was your salesman
my salesman got fed up he actualy works for renault and i may add he does a very good job there (read more)

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“Bought a Landrover Freelander from Stratstones in...”

Written on: 03/06/2008 by kevpb (1 review written)

Bought a Landrover Freelander from Stratstones in Bury. They promised to repair the scratch on the rear behind the spare wheel but had to agrue between sales ("we will sort it no problem") and servicing ("what do you expect from a used car?") as to who was going to stand for it internally. Finally got it done and believe it or not it washed off in the rain!
Took it back for a re-spray.
A month before the end of the warrenty gota knocking noise at the rear - took it in and had a bracket... (read more)

Sven1's Response to kevpb's Review

Written on: 20/08/2008

No main agent should offer such poor customer service. It sounds like its Stratsones loss and Williams gain.

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