Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 08/04/2014 by Soph1327 (1 review written)
After fretting for weeks about leaving my beloved cat in a cattery whilst the family had a short break, this place was a breath of freshair. My cat clearly was very comfortable during his stay and we received updates and photos during our time apart which was a lovely and reassuring touch. Owner is a fabulous woman who clearly adores cats and does her job extremely well. The chalets are great, plenty room, warm, damp proof and very very safe. Will definitely return to this amazing place again… Read Full Review
Written on: 06/04/2014 by immin (1 review written)
I was very impressed with the information on the cattery's website: they are an International Cat Care (ICC) listed cattery; all cats are given daily health checks and grooming; and their pens have a fully private section with heat lamps. Also, their Twitter account @RGLCH is updated regularly with photos of their boarding cats, and all look well looked-after and comfortable. After speaking with the owner over the phone and answering the very thorough range of questions about my cat, I felt… Read Full Review
Written on: 07/09/2012 by Jaspercat (1 review written)
Although not the cheapest cattery(you only get what you pay for)we feel quite happy to leave our lovely cat here when we go on holiday.It is spotlessly clean and he is well looked after-groomed and fed.He is always happy to go and never seems upset in any way.Beverly also puts a picture of him on Twitter so no matter where I am I can see how he is doing.I would not hesitate to recommend Raintongate to my friends… Read Full Review
Written on: 06/10/2010
Our four pampered cats have holidayed at Rainton gate several times over the last two years.I have no qualms about recommending it to anyone. There is an air of calm contentment among the cats. There is no unpleasant "cat" smell and certainly no cries for attention or of unhappiness from the feline residents.
I can only speak from my experience- I would not leave my cats anywhere that I was uncomfortable about. The owners really do seem to care… Read Full Review
Written on: 08/08/2010
We left our beloved old friend at the cat hotel on our way to as family holiday. That evening we recieved an aggressive phonecall questioning whether we cared for our cat and accusing us of mistreating him. We were most upset as he had entered the Kennels old but happy. He had obviously become stressed and poorly at the kennels and they had no idea how to care for him.
To recieve a phonecall that your family pet is sick is upsetting enough, when you are a distance away, but to be blamed and… Read Full Review
Written on: 29/05/2010 by MaidMarionSunderland (2 reviews written)
Its the first time we have used this cattery and we went to inspect it before booking it. We were impressed and didn't hesitate to book our cats in. Charlie and Woo stayed here from 13th to 28th May 2010, they had a lovely view overlooking the garden and were able to relax as there were no barking dogs to bother them. When we went to collect them they looked totally relaxed and I was even surprised to see Woo lying on the waist high shelf looking out, she is a nervous cat and usually hides… Read Full Review
Written on: 22/10/2009
fantastic accommodation for our pampered cat. very clean. our cat goes to stay on his hols 3 times minimum per year.would highly reccomend and have done.the owners are true animal lovers and try to meet all needs. very professional… Read Full Review
Written on: 31/07/2008
Rainton Gate Cattery is highly recommended.
We use this cattery 3/4 times a year and our cat is very very pampered and he doesn't mind going as they are treated very well and the owners try to give them their special requests as much as possible… Read Full Review
Written on: 26/06/2008 by bobbydobby (1 review written)
We have used this cattery for a number of years and although it is pricey compared with others in the area, my wife and I both disagreed with the review of 7th April. We haven't noticed any deterioration in the standard of care since the new owners took over, and they have continued a very high standard. I think prices seem to have gone up a lot recently but they do have to charge VAT - surely a sign of a business doing well - other people are obviously continuing to come back. We have… Read Full Review
Written on: 07/04/2008
We have been taking our cat to Rainton Gate Cattery in Durham approx. 3 to 5 times a year for the last 4 years. Initially the price when we started using it was about £8 a day which seemed reasonable for the excellent care and facilities provided by the previous owner, and often our cat would come home looking better than before she went in! Which was always nice to see.
However, with the change in owners approx. 2 years ago, the standard of care has in our opinion definitely gone down - not… Read Full Review
As rated by real users
" Monty & Biggs love their Holidays at ROYVON " Read More
" Best decision ever!!! " Read More
Written by Gmb_angel
" Truly professional service! " Read More
" Shumba & Shelby say thanks " Read More
" Incompetent and rude! " Read More