Brinkleys Estate Agents Reviews

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★★★★☆
4.5 / 5
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Brinkleys Estate Agents

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Latest Reviews

★★★★★

“Brinkley's Go Above and Beyond”

Written on: 02/10/2014 by MikeMeyer (1 review written)

I just want to thank both Cormac and Graeme for the amazing service and professionalism show in the purchase of my Wimbledon property. They made sure I was always well informed on both the progress and resolutions to queries I had. It was a painless process and I would highly recommend using them as either a buyer or seller. Graeme even went above and beyond when I locked myself out the property 2 weeks after completion by bringing me the spare set of keys, which I had failed to collect, after… Read Full Review

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★★★★★

“Great personal service!”

Written on: 25/09/2014 by Marshall122 (1 review written)

We asked for one person to deal with our sale throughout the transaction for ease and continuity which Brinkleys provided. Phone calls were always returned and queries addressed promptly. We were very happy with the service provided overall… Read Full Review

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★☆☆☆☆

“Not impressed”

Written on: 22/10/2013

Admin staff took ages just to write the address on a standard form shorthold tenancy contract and send it to us just 2 days before we were due to move in. They then gave me a frosty reception when I had some questions about it, and made a feeble attempt to answer them. Provided less than an hour's notice to show a prospective tenant in when they hadnt warned us that they had put an ad out yet. Then I suspect they turned up, despite me saying it was not convenient, whilst I wasnt there, as… Read Full Review

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★★★★★

“Fantastic - Give them a go! Won't be disappointed.”

Written on: 31/08/2013 by steve1972 (1 review written)

I work for a private Landlord and had several properties dotted about the Wimbledon/Putney area. I spoke with 4-5 other estate and letting agents and decided to stick with Brinkley's. I was not disappointed! They offer exceptionally competitive rates and a thoroughly professional service. We've experienced no issues with any (6) lettings so far and (touch wood) all the tenants have been very good as well. Their tenant referencing is fantastic and we've been kept informed along the way with the… Read Full Review

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Brinkleysadmin's Response to steve1972's Review

Written on: 02/09/2013

Thank you. That's good to hear! We try our best at all times.

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★★★★☆

“Friendly efficient service”

Written on: 18/06/2013

It was a speedy and painless process. We were looked after by an advisor, who explained everything to us in a friendly manner and did his best to get us a deal we were happy with… Read Full Review

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★★★★★

“Very happy family”

Written on: 14/03/2013 by Ianandmimi (1 review written)

My husband, 9 month old baby and I relocated to London from Edinburgh due to my husband's work. I had been searching for properties for months and had dealt with many Estate Agents over the phone and email. However, I found them all to be quite unhelpful. We came across Brinkley's and dealt with [name removed] who asked about our requirements and timings. We met [name removed] on our trip down determined to find a flat to rent as time was running out and felt instantly at ease and confident he… Read Full Review

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★★★★★

“A very happy customer”

Written on: 25/02/2013 by SiSpencer (1 review written)

I am absolutely delighted with the service that I received from Graeme at Brinkleys. I first dealt with him three years ago when I bought my property and was sufficiently impressed to go with him again when it came to selling. He understood what I was trying to achieve in a fairly complex sale and chain, secured me the price that I needed to buy my dream home and navigated the complicated journey from offer acceptance through exchange and completion with great skill. Thank you for all of your… Read Full Review

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★★★★★

“Very friendly and professional”

Written on: 20/02/2013 by AlexCosta (1 review written)

From the first phone call I had with [name removed] it was clear he understood what type of house I wanted for my family. The houses he showed us were what we've been looking for and he did not waste our time. The house we liked was a bit over our budget but again Tone was always very honest during the negotiation process and in the end we got the house we wanted. I recommend [name removed] for any family looking for a house in Wimbledon. Also important to note that I saved around £500 in fees… Read Full Review

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★★★★★

“A professional service from start to finish ”

Written on: 06/02/2013 by neiladamhall (0 reviews written)

Many thanks to [name removed] for going out of his way to be flexible and accommodate our early evening/early morning viewings. A professional service from start to finish, i would recommend Brinkleys to others… Read Full Review

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★★★★★

“Great, fast and extremely helpful!”

Written on: 31/01/2013 by DaveRuk (1 review written)

We first dealt with Tony in the office and he was extremely helpful and unlike other agents (which is very refreshing) he really listened to what we were after and did he best to find it. When we found the property we desired, he put every effort into us getting this he could, even though we were not the first to make the actual offer, were up against 2 other people with the same offer and we got it! We then were passed to Katie who ran through everything to expedite our move date (as it was… Read Full Review

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★★★★★

“Always happy to help! ”

Written on: 28/01/2013 by coralcollins (1 review written)

My experience with Brinkley’s has been brilliant. They have been always happy to help and I would defiantly recommend them to friends and family. Not your typically ‘pushy’ estate agent. Jamie from Brinkleys was exceptionally good with being efficient and helpful… Read Full Review

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★★★★★

“Efficient, friendly and would recommend to others.”

Written on: 28/01/2013 by simongraham1990 (1 review written)

Jamie found me the perfect flat, registered my details and with in 30 mins received a call to book me a to see a couple of flats. We loved the flat we viewed and Jamie negogiated us a great deal. Would highly recommend Brinkleys, they offer a very personable service and you always know what to expect next. I would like to thank all of the team there and in particular Jamie Graham… Read Full Review

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★★★★★

“Excellent service and customer care”

Written on: 22/01/2013 by Joseph.harris85 (1 review written)

Our experience of Brinkley's was overwhelmingly positive, from the day we viewed the property to the acceptance of our offer to the completion of paperwork. Special mention must go to Jamie Graham, who negotiated a great deal, and particularly Katie Butler, who was polite, prompt and genuinely cared about the progress of our deal. I would have no hesitation in recommending Brinkley's to any prospective buyers, tenants or landlords. Thanks!… Read Full Review

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★★★★★

“Amazing service, thanks Katie and Tom!!!”

Written on: 22/01/2013 by Julz52 (1 review written)

We had absolutely great service from both Tom and Katie, they were so professional, efficient and easy to approach. So lovely, and felt like they were really there to help us, also great that we didn't have to pay any agent fees!! thanks so much!… Read Full Review

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★★★☆☆

“many Thanks to Tom Wolfe”

Written on: 25/12/2012

We would like to thanks Tom Wolfe. He is very professional and very hardworking and a veri honest and polite person. Tom always understood our needs...he is always available and he does the his best for the Customer. He is a very good person and very Customer oriented. We are very happy about his service. we are not very happy with the administration office...it is very difficult to contact them expecially by email. We received the check-in report just after our request and thanks to Tom. They… Read Full Review

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★★★★★

“Many thanks to Tom”

Written on: 15/12/2012 by JuliaGluch (1 review written)

Many thanks to Brinkleys agent Tom who was polite, helpful and honest with us. He understood what we were looking for and found for us perfect flat for us and our small baby. Thanks Tom!… Read Full Review

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★★★★☆

“Helpful agents and professional service”

Written on: 04/12/2012

I just arrived to UK with, so this was my first rental experience. Brinkleys agent Tom Wolfe was very helpful, always on time, responsive to my queries and provided details. I am satisfied with the flat I got, no hidden problems until now, pleasant landlords… Read Full Review

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★★★★★

“Thanks Katie”

Written on: 26/11/2012 by hargreaves443 (1 review written)

Thanks Katie for all your hard work this past year me and my family have been very happy in our home. I wish you all the best in the future… Read Full Review

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★☆☆☆☆

“Not recommended”

Written on: 21/11/2012

My experience with Brinkleys began this summer as my flatmates and myself were looking to secure a place within a 6-7 week window. All was well with Brinkleys until after viewing the property. Here is a synopsis of some issues we encountered: -Although requested and emphasized upon reading the draft, certain parts of the tenancy agreement were not removed/altered (e.g. sharing tenants' personal details with 3rd parties) -Tenancy agreement was created in such a way to protect the Landlord on… Read Full Review

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Katiesharpes's Comment

Written on: 22/11/2012

Thanks for your comments.

We use a standard ARLA contract, so the contract is designed for the industry and should not favour landlord or tenant.
Contracts are always sent over to tenants in time for parties to read and feel comfortable with what they are signing.
Any amendments would have been put to the landlord for the decision as to whether this could be changed, this does not fall on us to decide.

It should have been explained to you that the property needs to be returned in the same state that it was handed over to you, if it was not professionally cleaned, then there wouldn’t be a need to organise and pay for one at the end of your tenancy. Again, this is the landlord discretion as to whether the property is professionally cleaned and we need to trust their judgement on the matter.

Sorry to hear that there are still issues remaining- can I ask if this is a managed property- if so please contact me at the office and hopefully I can help sort these out for you.

Hopefully hear from you shortly,

Katie Sharpes,
Office Manager, Wimbledon Park Office

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★★★★☆

“Best Angency in London”

Written on: 15/11/2012

So my girlfriend and I were looking for a new property for a while and happened to stumble across Brinkley's. They were the most helpful agency we found. We dealt with the Wimbledon branch, the agent we had was Alex Duval. He was the best agent we had met, he listened to what we wanted and instead of trying to force other properties on us like some agencies he actually told us which ones were not worth viewing and even showed us round some properties in his own spare time. The fact they don't… Read Full Review

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