Carcraft, Sheffield, South Yorkshire Reviews

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Carcraft, Sheffield, South Yorkshire
0.6 stars
Average rating for this product is: 0.6 out of 5

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Average Ratings for Carcraft, Sheffield, South Yorkshire

  • Customer service0.7 stars
  • Value for Money0.6 stars
  • Overall rating0.6 stars

10 Reviews For Carcraft, Sheffield, South Yorkshire

  • Guest 4th Nov 2009

    Reviewer rating: 1 stars


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    car craft it should be called car c**p.we bought a vw polo,we paid cash but unlike there banner says drive away in the hour.mind it doesnt say which hour we was there for near 4 hours and drove an un taxed vechile from them and we still avent recievd the mot certificate.anyway after a day we noticed an egg on front tyre so we contact carcraft and couldnt get any joy for hours wen we finally did we had to wait 3 day to take it for a tyre change. now after 3 months the front passenger side suspenion broke whilst driving on A1 in north yorks lucky it was cawling along otherwise it might ave bein fatel. so we had to be recoverd at a cost of 120 quid including the 10 miles radius.then theres the warrenty were u coff up first and we pay ur money back less a percentage all in all there was no checks or service done on this vechile. CARCRAFT I WOULDNT RECOMEND YOU TO MY WORST ENERMY

  • Guest 30th Sep 2008

    Reviewer rating: 5 stars


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    Fantastic experience really helpfull salesman I had 4 test drives in different cars and at no stage was I pressured to buy.
    I was really pleased with the deal I got the screen price was more than other garages around but when I found a car I was happy with I negotiated a deal and after comparing to other places I no I got a good deal.

  • dub26 17th Jun 2008

    Reviewer rating: 0 stars


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    26th Jan 2008 brought at 53 plate Land Rover Discovery. Paid cash. 1st March complete head gasket failure. My wife and 2 children were also in the car at the time and my kids were screaming. Black smoke was billowing out of the exhaust and the engine wouldn't switch off, cars couldn't pass me on the road as the smoke was that thick.
    Carcraft recovered the car and it was taken to the Sheffield branch. Courtesy car was finally given 2 weeks later, but I had to drive from London to Sheffield to col ...

  • lovemuppet 17th May 2008

    Reviewer rating: 0 stars


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    If I had known about the after sales service I would never have gone to Carcraft. It has cost me a lot of time in phone calls to try to get our car fixed. I would like to see a very very very much improved after sale. I would never recommend anyone else to go to Carcraft.

  • sisi8080 7th Apr 2008

    Reviewer rating: 0 stars


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    I heard lots of bad reviews for Carcraft Sheffield, but I still think I need experience more to write a fair review. I recently bought a car from them, the car got 1st and 2nd gear problems. I took car back within 7 days to get refunds or exchanged. We have been waiting to talk to a member of staff for long time, then he told us he has no power to do anything about this car and refer us to ring customer service in Rochdale. Finally, he agreed that we could find a replacement car within 2 days an ...

  • Solosmurf 26th Oct 2005

    Reviewer rating: 0 stars


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    When I bought my car from Carcraft I was not given any option on the warranty which is for 5 years. I was told that under the terms of the warranty the only things I would have to pay for would be tyres and replacement glass. I thought this strange and queried it 3 times, but each time I was assured that this was correct, and that all services were covered and I was only responsible for tyres and glass. I was not really surprised to find this incorrect when I took the car in for servicing and ...

  • davethetekkie Rank: Lance Corporal 22nd Aug 2005

    Reviewer rating: 0 stars


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    I felt POUNCED on when I arrived and asked what I was looking for. I found the car I liked the look of, and asked about a test drive. I was asked if I was going to buy the car BEFORE I test drove it. The price was exactly DOUBLE the price of a higher model a year older with less mileage that I have recently seen. The car has had over two hundred pounds spent on it since collection, because the warranty basically won't cover the repairs.
    My previous car was fine to drive, when I arrived to pick u ...

  • barryjohnsmith Rank: Corporal 10th Mar 2005

    Reviewer rating: 0 stars


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    Carcraft is by far the worst car supermarket you can ever visit! Avoid this place like the plague. Cars are grossly overpriced (some are double the price recommended by Parkers). There is high pressure sales and they will not even let you test drive until you agree to buy 'on principle'.

  • rasp 12th Jan 2005

    Reviewer rating: 0 stars


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    I bought a car from the Carcraft Car Supermarket at the end of last year. The car is still not on the road because of their incompetence and poor customer service.

    When we purchased the vehicle, Carcraft did not supply the logbook. When we asked about it, we were told it would arrive within 7 days. We are still waiting for it.

    We were misled about the credit available on the car. We were told that the interest rate would be 10.9% when in fact it was 23%. The rate was not even disclose ...

  • ihomes Rank: Lance Corporal 24th Nov 2004

    Reviewer rating: 0 stars


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    Made appointment over phone, and the Carcraft salesman said he would come in especially to help us find the right car on his day off (alarm bells ringing). After way too many questions I looked round a couple of cars I liked and was prompted that they probably weren't quite in my budget, even though the weekly price was well within my budget. The salesman showed me to a car which he thought would be much more suitable. I agreed to take it for a test drive (after 1/4 of a mile the salesamn said r ...