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| Customer service | 6.7/10   |
|---|---|
| Value for Money | 7/10 |
| Overall rating | 7.2/10 |
Full review by
Guest.
on 7th Mar 2008
User Rating : 7
Respect :
0
Good Points: Choice. Reasonable prices. Helpful.
Bad Points: Wait.
General comments: Great choice - loads of cars.
Fairly helpful sales people - particularly happy to test drive.
Wait was too long.
Guest.'s review and ratings | 25 words
Review by
KJ23
on 13th Sep 2006
User Rating : 8
Respect :
0
Wasn't too sure what car I wanted, but after wandering around and speaking to a salesman, I was able to test-drive a few different cars. I chose a VW Golf, which I love! Had a bit of a wait whilst they valeted the car and I had to ring them back for a radio code - but they sorted it OK. Wide selection, helpful salesman, fun test-drive, good price. I love my new Golf and they rang me up a few days later to make sure everything was OK & referral voucher - nice touch!
KJ23's full review | 92 words
Review by
NGoys
on 17th Aug 2006
User Rating : 9
Respect :
+1
I am happy with the car I bought, a Ford Fiesta. The car was in excellent condition and exactly as expected although I did have to return to the showroom to get the radio code which was missing. I was happy with the part exchange value on my old fiesta and thought that the deal overall was reasonable.
Although I had to test drive three cars to find the one that I wanted which took two hours, once I had chosen the car I was back home with it in an hour and a half.
The salesman was really helpf ...
NGoys's full review | 171 words
Review by
morsgary
on 5th Jul 2006
User Rating : 9
Respect :
0
I recently bought a BMW 530D from Carcraft. I found the whole experience great. With no hassle and was offered a really good finance package. My wife is looking for a car soon so in the words of Arnie I will be back.
morsgary's full review | 50 words
Review by
clark1241
on 19th Dec 2005
User Rating : 0
Respect :
0
Arrived at Carcraft Rochdale excited about buying my first car and on arrival was greeted by the salesman, was asked questions about the type of car I would like. Once found the car I liked I went through all the details, I signed up for a finance contract of paying 108 pound a month over 60 months totalling in the regions of 6500 with 2 years free warranty. 2 months later and I check my banking online and realise I have two direct debits, one for 109 pound and one for 108 pound. I was bemused s ...
clark1241's full review | 157 words
Review by
Zippy57
on 11th Oct 2005
User Rating : 10
Respect :
-1
I have had my car over 18 months and could not be happier. I finally settled on a Y plate BMW. I can't understand all of the negative press about Carcraft. Do people not haggle or read financial paperwork anymore?
I have dealt with many dealers in the past, and Carcraft have been head and shoulders above many!!
It's just a shame that the only people who seem to write bad reviews are the people daft enough to not know what they are signing!!
Zippy57's full review | 99 words
