Evans Halshaw, Lincoln, Lincolnshire Reviews

★☆☆☆☆
1.2 / 5
8% of users recommend this
  • Customer service

  • Value For Money

Latest Reviews

★☆☆☆☆

“Waste of time!”

Written on: 09/05/2013 by Kezza86

If you are thinking of buying a car from Evans halshaw lincoln, don't! I read the reviews before buying mine and just thought it was people moaning so I went ahead and brought one anyway. We had problems from the first week, kept taking it back but the garage couldn't find anything wrong. I even picked it up one day and it kept breaking down/stalling on the way home so I took it back and was then told of actually it does need a part. They still let me drive it home though even when it wasn't... (read more)

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★☆☆☆☆

“rude incompetent staff”

Written on: 18/04/2013 by johncotter

I had the misfortune to buy a used vauxhall corsa from this group, within weeks the bumper started detaching i took it back to evans halshaw who tried to push it back into place without even removing the wheel guards, the job was not done. When I complained about the quality of the "repair" I was told very rudely by the salesman who sold it to me that it was not like that when it was sold and I must have bumped it. When I pointed out that there were no dents and the bumper had not been... (read more)

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★☆☆☆☆

“Bedford Vaxhaul Evans Halshaw”

Written on: 02/04/2013

Visited Bedford Evans Halshaw, what a mistake. Rude, cocky and ignorant sales staff, Sales man could not even be bothered to get of his fat arse to meet me. I waited over 45 minutes to be seen, I was not offered a seat or a drink. Cars on sale were in poor condition and well over priced, cr_ap trade in value was offered. The car I was looking at was not even road leagal and they were willing to sell it to me. which is ilegal for a dealer to do so. I have purchsed 2 cars from Evans Halshaw... (read more)

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★☆☆☆☆

“Buyer beware; especially Evans Halshaw Saltash”

Written on: 05/03/2013 by BG4615

After reading these reviews I have come to the conclusion that Evans Halshaw will use any tactic no matter what to stitch you up. I have been buying vehicles for both private and business use for over forty years and have never experienced anything so unprofessional.After my visit to the Evans Halshaw Saltash branch I spoke to other dealers who knew all about the dodgy dealings. Dishonesty and scullduggery seem to be the Sales staff mantra and I would not recommend this organisation should... (read more)

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★☆☆☆☆

“Evans Halshaw Ford Stourbridge”

Written on: 16/11/2012 by mondeoman26 (1 review written)

Biggest bunch of time wasters ever, never phone you back even for something as simple as a prie on a new car. Serving is the worst, the staff are rude and incompetent. (read more)

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★☆☆☆☆

“The worst customer service I have ever experienced!”

Written on: 11/11/2012

Purchasing a car with the company is simple enough however the after care is utterly appalling. The staff majority of the staff are incredibly rude and seem to go out of their way to make the simplest of requests seem like an agonising task. I purchased 2 years servicing / care plan, however, after just 1 year I have given up attempting to deal with the incredibly unprofessional staff and pay to have it serviced elsewhere. I would never recommend this company. (read more)

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★★☆☆☆

“WillI get my car????????”

Written on: 10/08/2012

I decided to buy a 55 plate tigra from Evans Halshaw York anf left a deposit if £250 and agreed on the day (27th July) to pick the car up on 30th july. Unfortunately on the Sat afternoon I received a phone call telling me that I had an emergency hospital appointment on the 30th which meant that I was not allowed to drive on that day. I phoned the dealer first thing Sunday morning to say that I could not collect the car and that becuase U was also going to be out of the UK for a week could... (read more)

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★★★★★

“A really positive experience ”

Written on: 06/08/2012 by lindyloo0 (2 reviews written)

I brought my second hand mini from them and must say that the customer service I received was brilliant.. I was kept informed every step of the way and all that they promised they delivered on. I got my much loved car at a excellent price.. Thank you Pete for all your help.. Was really appreciated. (read more)

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★☆☆☆☆

“worst service ever- rude staff”

Written on: 09/05/2012

I was left waiting for 6 hours with my 6 month old baby for a courtesy car. Apparently they were all booked so couldn't get me one and i should have booked one beforehand. Who knows you will need a courtesy car when they tell you it will take 1 hr to fix? Ended up ringing the Newcastle team who sorted a car for us in 10 minutes. All of the staff were rude and not once did anyone check that my baby and I were OK in the whole 6 hours we were waiting. NEVER EVER USE LINCOLN EVANS HALSHAW (read more)

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★☆☆☆☆

“Poor customer service”

Written on: 24/04/2012 by Glavesie

I called Evans Halshaw Lincoln 3 times after seeing a vehicle on their website that I wanted to purchase. On each occasion I was told they would ring me back in 10 minutes. Still awaiting a return call. I thought they were in the business of selling cars, but apparently not... (read more)

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★☆☆☆☆

“Worst than RIP OFF bank manager”

Written on: 28/03/2012

Staff are rude and dishonest. Quote you a cheaper price to lure you in but charge you ridiculous price for something that is not needed. Always start with a smile but when you collect your car, their mood changes. Avoid at all cost! Especially Evans Halshaw Leed Vauxhall branch. Complete RIP OFF! (read more)

Dhc1's Comment

Written on: 10/04/2013

I had exactly the same experience at the Banbury branch. After care is completely non existent, still having problems 1 year later.
NEVER DEAL WITH THIS COMPANY!!!!!!

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★☆☆☆☆

“I have used Evans Halshaw to service my transit vans...”

Written on: 03/02/2011

I have used Evans Halshaw to service my transit vans and car for 3 years and would reccomend that anyone who wishes to get their vehicle back in a driveable condition avoid Evans Halshaw Lincoln with a barge pole. They serviced my focus and said it was fine and the next day the front spring went, the AA man said that it had obviously snapped a long time ago, as there was a huge build up of rust, so obviously not noticed when they took the wheel off to check the brakes. The last van I took in... (read more)

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★☆☆☆☆

“EVANS AND HALSHAW ARE IDIOTS,NEVER BUY A CAR FROM...”

Written on: 14/11/2010

EVANS AND HALSHAW ARE IDIOTS,NEVER BUY A CAR FROM THEM,THEY TELL LIES,LEFT A MESSAGE FOR THE MANAGER TO PHONE BUT HE DID NOT,MY SISTER PHONED HIM AND HE WAS VERY CHEEKY,HE IS SAYING WE ARE TELLING LIES,THEY DONT SEEM TO CARE ABOUT ANYONE BUT THEMSELFS,THE HAVE CONNED ME WITH A SECOND FINANCE,THEY SEEM TO BACK EACH OTHER UP,I ONLY NEW ABOUT THE FIRST FINANCE,WONDER WHO TO SPEAK TO, DONT BUY ANY CARS FROM THEM,I WONDER IF THE OWNERS KNOW HOW THEIR TREATING PEOPLE,IF IT WAS LEFT TO ME I WOULD... (read more)

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★☆☆☆☆

“I bought a 57 plate ford focus from evan halshaw...”

Written on: 11/10/2010

I bought a 57 plate ford focus from evan halshaw lincoln about 1 1/2 years ago. when i bought the car was promised a full tank of petrol and some FORD mats, neither were given. After 2/3 phone calls i had to take the vehical in my own time to have the petrol put in which took them about 30mins to do even thought the garage is half a mile down the road. The mats i recived were cheap evan halshaw mats that didnt fit properly. After about a year me and my partner were not happy with the car as... (read more)

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★☆☆☆☆

“after being kept waiting around for over an hour for a...”

Written on: 28/09/2010

after being kept waiting around for over an hour for a deal on a Focus 09 reg I gave up, nobody seemed to know what they were doing, found this website and read all the reviews, wish I would have seen this before and saved some time!. how can they still be in business. I noticed around lincoln that signs have gone up to say the circus is in town. I tell you what save yourself £5 an adult ticket and sit at Evans Halshaw Lincoln for an hour, be the biggest bunch of clowns you have every... (read more)

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★☆☆☆☆

“Rubbish, utter Rubbish serice, All I will say because...”

Written on: 25/09/2010

Rubbish, utter Rubbish serice, All I will say because I'm not going to waste my time with these people anymore is do not take your vehicle to them, do not buy any parts from them and I would not even take my car there for a clean, The manager Steve Kerby? I think is not a nice person to do business with, arogant and very unprofessional, was more worried about what the football score was then coming to talk to me about my complant. have change brand and gone to a better dealer. T Whitmore

PS... (read more)

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★☆☆☆☆

“I read some of the comments made by people on this...”

Written on: 31/08/2010

I read some of the comments made by people on this website before buying from this dealer. I thought that it can't possibly be as bead as all that. People please believe me - it is EVERY bit as bad as it is made out to be.

I bought a used Focus (57 plate) from them last year. Other than some very suspect paintwork on a wing it had a few minor scratches, but nothing too unexpected. I asked that the suspect wing paintwork be fixed before I made payment - they agreed.

Unfortunately they... (read more)

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★☆☆☆☆

“Do NOT buy a car from this showroom. We purchased a...”

Written on: 08/04/2010 by albullman2003 (1 review written)

Do NOT buy a car from this showroom. We purchased a Ford focus 06 plate on 25th of march 2010. Within 2 days it was back in the workshop with a faulty drive shaft, dodgy brakes. The S missing from the Focus badge (promised would be replaced before collection) snapped aerial which they had snapped when cleaning it. Oil finger prints on the ceiling. We also were refused a courtesy car whilst work completed (eventually got one though after alot of complaints) £20 of fuel was promised for the... (read more)

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★☆☆☆☆

“Latest purchase in Sept 09 was a Ford Direct car...”

Written on: 16/02/2010

Latest purchase in Sept 09 was a Ford Direct car (Mondeo diesel),the pre delivery servicing was not done properly, the computer was not reset when the service was eventually done. GAP documentation was not delivered with the car and had to be asked for several weeks after delivery, no radio code supplied etc. There was internal haggleing about which departmnent should pay for the pre delivery service etc. Previous car was a diesel Mondeo and I stopped getting service at this garage... (read more)

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★☆☆☆☆

“Terrible customer service, they messed me around...”

Written on: 26/01/2010

Terrible customer service, they messed me around making me drive unecessarily to them on many occasions, the cars are not always as described. (read more)

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★☆☆☆☆

“The worst experience of car buying I have ever endured!! ”

Written on: 10/09/2009 by burnie2487 (1 review written)

The worst experience of car buying I have ever endured!!
I placed the deposit of £100 on a car at EVANS HALSHAW MOTORHOUSE LINCOLN on Sunday 23 August 09.
Oddly enough the finance was declined, however Bristol Street Motors had approved me. Curiously they both use Black Horse Finance.(Go figure)
I was asked to return to the showroom so that the deposit could be refunded to my card. This I did, filled the necessary paperwork and was told the money would be back in my account by the end of the... (read more)

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★☆☆☆☆

“The whole experience an absolute nightmare and if you...”

Written on: 07/09/2009 by bsambrack (1 review written)

The whole experience an absolute nightmare and if you re thinking of buying a car from them then I'd think again! Paid deposit and went to collect car 5 days later was not MOT ed as promised told to take to local evens to have it done which I did and it failed! car returned to lincoln evens to carry out work which they supposedly did, still no Mot carried out so returned again to local evens for 2nd MOT, FAILED AGAIN! on same thing. Car picked up and taken back to Lincoln for evans to carry... (read more)

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“In late February 2009 my wife was looking to purchase...”

Written on: 18/03/2009 by thymes (1 review written)

In late February 2009 my wife was looking to purchase a new Ford Ka (previous model). We went to our nearest Ford dealer, Evans Halshaw Lincoln, after work. A young salesman came to talk to us after a while, we explained our requirement and after a search, he found just one vehicle at a location elsewhere in the country. The price quoted was more than we wanted to pay, but after some negotiation, he reduced the price somewhat. At that point, we decided to go away and consider the deal. About... (read more)

Shadsy's Response to thymes's Review

Written on: 23/03/2009

I cannot believe what I have just read! The EXACT same thing has just happened to us at their branch at the Motorhouse in Lincoln! We put a deposit down on a Zafira only to be told a few days later that they had sold it to someone else!

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“I bought a 3 and a half year old car for just over ...”

Written on: 15/09/2008 by smileytigger (1 review written)

I bought a 3 and a half year old car for just over £5k from Evans Halshaw and it has spent a total of 4 weeks in the garage being repaired in the nine weeks I have had the car. Initially the brakes were bound on and my fuel consumption was terrible. Evans Halshaw wanted to check the brakes had bound on and even offered to pay for diagnostic testing. I then did a touring holiday to France and the car developed a rattle. On returning home I took it to my local garage who suggested a brake pad... (read more)

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★★★★☆

“I bought my Vauxhall from Evans Halshaw Lincoln after...”

Written on: 03/04/2008 by Berkfeedme (3 reviews written)

I bought my Vauxhall from Evans Halshaw Lincoln after a recommendation from a friend.
I have to say it wasn't a bad experience by any measure. I wasn't hassled by salesmen, I wasnt pushed into taking the most expensive deal, and was OK to walk away from deals I didnt want.
Eventually I found a car I wanted and the staff were very helpful and answered my questions. (read more)

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