Archers Holidays Reviews - www.archersdirect.co.uk

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★★★★☆
3.6 / 5
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Latest Reviews

★☆☆☆☆

“What a Change”

Written on: 20/02/2014 by Annea2027 (1 review written)

Six months ago I would have concurred with the other reviews here but on planning to rebook with this company the whole experience has been a disaster. First it took several attempt to get a quote and then I was quoted two different prices - which could not be explained. I was offered one hotel and then told I could not book this one. Finally a supervisor managed to book the tour and extension for me. A couple of weeks later - I was asked to switch from direct flights to non direct using a… Read Full Review

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★☆☆☆☆

“Really bad customer service”

Written on: 19/01/2014 by aedesdal (1 review written)

We are 3 Finnish people very much fond of traveling. The most interesting tour on the Internet (Finnish organizers offer little choice owing to our small population) for us was Trans American Adventure+San Francisco extension in Archers holidays catalogue (=flights from/to Heathrow +bus tour + hotels in USA). I inquired about it April 20 ,2013.We didn´t want to call Archers to avoid possible misunderstandings in spoken language or make Internet reservations, because we needed a room for 3, not… Read Full Review

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★★★★★

“amazing fantastic brilliant ”

Written on: 05/01/2014 by bwendy (1 review written)

my friend and i decided to splash ou on he holiday of a lifetime on the elvis and the southern sounds tour . from arriving in memphis everything was perfect we were met by our tour director our luggage was whisked away and we didnt see i again till we got to our rooms our room keys were handed out on the coach so no waiting around for room allocation the hotels we stayed in were loveley such friendly staff who couldnt do enough for you the tours were amazing we never had to wait in line for… Read Full Review

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★★★☆☆

“Why say more ...”

Written on: 19/11/2013 by antaeus110_0 (1 review written)

Firstly B.A. Lost my luggage when I arrived at Frankfurt , it had gone to Italy instead , then the courier had gone leaving me in the airport expected time for pick up 2 1/2 hrs , told to get a taxi and receipt , no Archers would not reimburse me because I should have waited , courier arrived giving me thousands of excuses , not impressed , Hotels on tour of 6 countries , some rooms like broom cupboards , 4 * never , optional extra tours cancelled because there were not enough people going to… Read Full Review

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★★★☆☆

“Highlights of Morocco”

Written on: 07/11/2013

October 2013 ......... we have just returned from Highlights of Morocco which is a very busy trip but packs in lots of places on the way. We especially enjoyed the Optional Trip to the Blue Mosque in Casablanca and the Sunset in the Sahara ........ we did not ride the Camels as we had previously had that experience but walked up the sand dunes and sat enjoying the sunset with a glass of wine on our own. We were not impressed by having Americans, South Africans and Canadians join the Tour as we… Read Full Review

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Morroco10's Comment

Written on: 12/11/2013

hi, can you give an answer to this question please?
drivers, porters... wonder why Cosmos are the only English tourists who don't give tips

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★★★★★

“New England in the Fall”

Written on: 18/10/2013 by Gilly1955 (1 review written)

I returned from the above holiday at the end of September and can say that it was one of the best holidays I have had. It was the first time I have travelled with Archers and as I was travelling alone for the first time I was a little apprehensive. From the moment I arrived at JFK airport and met the rep until I left JFK the whole experience was excellent. I had a female share, which I had never done before and it turned out to be great, and in fact, I have made a new friend. The Tour Guide… Read Full Review

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★★★★★

“A wonderful trip across Cnada by rail”

Written on: 24/08/2013 by TimWh (1 review written)

My wife and I are back from a rail journey from Toronto to Vancouver organised by Archers. There were about 35 people in the group plus James, our extremely good and professional Archers' Tour Director. After an overnight stay in Toronto we had a fairly quick but interesting tour of the city and then a visit to the Niagara falls. the falls themselves are stunning but the development around somewhat tacky. In the evening we had a meal in the rotating restaurant in the CN tower giving a view… Read Full Review

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★★★★★

“Excellent Italian Lake holiday”

Written on: 16/08/2013

Would thoroughly recommend staying at The Panorama Hotel, Limone, Lake Garda. The resort was spectacular - beautiful scenery. The Italians were welcoming and most spoke good English so it was easy to get about. The hotel was wonderful and the staff the best I've had - they were not only friendly and helpful which you'd expect when on holiday but they went above and beyond to do more for you. For example the bar staff remembered your drinks and the restaurant staff remembered where you preferred… Read Full Review

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★☆☆☆☆

“Green Galicia and Portugal's Douro River - Customer...”

Written on: 14/08/2013 by NYCityTraveler (1 review written)

I am beginning to wonder about ArchersDirect as a travel company. I have an upcoming trip on the Duro River Cruise and Discover Green Galicia, a two-week trip that I planned with my wife in the Spring of 2013. We live in the USA and we thought it might be nice to travel with travelers from Britain. UUnfortunately, my wife's father has become very ill, so we have been trying to cancel my wife's portion of the tour which I thought would be easy. We had booked two cabins and two single rooms… Read Full Review

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★☆☆☆☆

“"A JOKE"”

Written on: 12/08/2013

Archer Direct are a joke!! They certainly lack customer service. I have to date sent three email's and two letter (one to the director) all concerning a booking to Canada which I am not happy with, none of which have they had the courtesy to reply to.?? This DOES NOT fill me with confidence in continuing with this company… Read Full Review

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Charliebucket's Comment

Written on: 19/08/2013

I too am having problems. Have made a booking but the invoice is wrong. I have rang them and emailed but am still getting no joy. Is there a problem with this company? I keep getting fobbed off. Come on Archers, answer us!

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★★★★★

“Holiday of a life-time!”

Written on: 31/07/2013

My wife and I have just returned from an Archers' Direct holiday to the U.S.A., "Trans-American Adventure" which turned out to be one of the best holidays we have ever had. This is the ninth Archers' Direct holiday we've enjoyed. In 23 days we travelled from New York to Los Angeles, seeing many places of interest, staying in excellent accommodation, enjoying good food and good company. Our Tour Manager was very knowledgeable and provided us with daily hand-outs with information about the places… Read Full Review

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★★★★☆

“A very reliable company”

Written on: 29/07/2013 by Minyama (1 review written)

I recently toured from Rome to Capri, Sorrento and Sicily for 14 days. This was my first experience of a coach tour and needless to say I was very apprehensive. However i need not have worried as they were very professional and on the ball all the time. I certainly would go with them again. The only negatives were the hotel in Rome was not good at all and a couple of places where there are the amphitheaters it would have been better to go somewhere else in the season where the locals are… Read Full Review

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★★★★☆

“ALASKA & THE YUKON”

Written on: 01/07/2013

This tour was not what we expected it to be - IT WAS FAR MORE. Brilliant in every way. Good hotels, comfortable travel by coach, train, air, boat. A real adventure. Scenery was out of this world and really interesting places. Very good both optional and included excursions and although there were some long travelling days you must remember the vast distances involved and the end result was well worth it. We had an excellent tour director and driver who made a fantastic team, very… Read Full Review

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★★★★☆

“Andalucia was the best. ”

Written on: 30/06/2013

Just returned from Highlights of Andalucia holiday and enjoyed every minute of it (apart from meal in Cordoba,Hotel Salu which could have been better). The visit to Gibraltar at the end of tour I could have quite happily missed and gone to Jerez or Rhonda instead. I would love to go back again to Seville and Granada and even Malaga. The people I found were very friendly and helpful when i tried to use my limited spanish. Our second add on week in Mijas was totally relaxing after touring and… Read Full Review

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Valandyo's Comment

Written on: 10/08/2013

We did the same holiday last year and loved it, although we would have preferred extra time in Cordoba instead of Granada. We would happily have missed Gibralta too and gone to Ronda. We loved our week in Mijas it is a beautiful laid back village just what you need after a week touring.

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★★★★☆

“Alaska & Yukon trip”

Written on: 29/06/2013 by travellerblog (1 review written)

Spectacle views of snow-covered mountains, glaciers, waterfalls and lakes to cowboys' towns i.e. Tok and Dawson city. Saw many wildlife - black and grizzly bears, moose, carribou, eagles and fox. Experienced many activities such as train rides, Prince Will sound cruise, gold panning, discovery boat trip and the amazing Denali park and the delicious home-made ice cream. The used of many outback toilets. The coming back journey was long and tiring. Tour ended at 2pm in Anchorage. Opportunity… Read Full Review

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★★★★★

“ River Cruise. Moscow to St Petersburg Nikolay...”

Written on: 28/06/2013

We can't fault this Archers Direct river cruise. We are glad we chose a river cruise rather than a rail journey to get from Moscow to St Petersburg as this gave us the opportunity to see more of this fascinating country. There was a good range of well organised included and optional excursions with pleasant and knowlegeable local guides, plus the opportunity to join in Russian singing, dancing, language and Russian doll painting on board. I'm neither a singer, dancer, artist or a great… Read Full Review

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★★★★★

“Classical Cities of the Danube”

Written on: 19/06/2013 by coolcruiser (1 review written)

We booked the above Cruise with Archers Direct. When we arrived the Blue Danube was a raging torrent and it was impossible for the ship to sail. We felt CroisiEurope, who were running the cruise on their ship Beethoven, must have been aware of the situation well before we left England,as the weather in central Europe had been terrible for several weeks and the river had already flooded in Germany. We thought we/ or Archers should have been contacted and offered the chance to cancel or rebook… Read Full Review

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★★★☆☆

“Goden West Calefornia”

Written on: 11/06/2013

we have just returned having completed the above journey (by coach with Archers/cosmos] I will keep it short do not book your holiday with these people… Read Full Review

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Gillo's Comment

Written on: 13/10/2013

Not very helpful Why was it so bad

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Sturge1's Comment

Written on: 09/01/2014

Would like to know more as to why it was so bad.the review told me nothing

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★★★☆☆

“chicago, rockies and alaska cruise”

Written on: 07/06/2013

Have just returned from Archers tour named above. Our first time with Archers and our first cruise. However, if you are taking this trip please bear in mind that the accommodation on the train from Chicago to Seattle is TINY. You will be the best part of 2 days in a box with no private toilet or washing facilities. Surely if you were going to be staying for 2 nights in a hotel with no such facilities, they would point this out. But in their brochure they make no mention of this regarding the… Read Full Review

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★★★★☆

“Reflections of Rhine”

Written on: 31/05/2013

We have just returned from a River Cruise along the Rhine from Amsterdam to Rudesheim and back. We travelled on a new ship "Ms Gerard Schmitter" which was beautiful along with a French chef who produced wonderful meals three times a day. The Staff were all very pleasant and most helpful. Unfortunately, the weather was dreadful, freezing cold and rain, we only had one sunny day but that was not Archers fault! The only thing we regretted was that we were not aware that from Amsterdam to Cologne… Read Full Review

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Lizzie52's Comment

Written on: 06/06/2013

Thanks for review, we are going on the same cruise on 16th June so it was great to have positive feedback.

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