Arnold Clark, Salford, Greater Manchester Reviews

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2 stars
Average rating for this product is: 2 out of 5

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Average Ratings for Arnold Clark, Salford, Greater Manchester

  • Customer service0.5 stars
  • Value for Money3.3 stars
  • Reviewer Ratings0.5 stars
  • Overall Rating2 stars

2 Reviews For Arnold Clark, Salford, Greater Manchester

  • Guest 30th May 2009

    Reviewer rating: 1 stars


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    Good Points: Very good new prices.


    Bad Points: Price discussed changed at the last minute after six weeks (see above). Very upsetting. Entirely unapologetic. Sell big volume of cars but pretty much free of customer service.


    General comments: Bought brand new car from Arnold Clark as very cheap Astra advertised. Did deal the day before the budget and agreed if scrappage produced another £1K from chancellor I wanted it. We agreed this. Phoned on numerous occasions and was confidently told I'd get the £1K off, making the car a fabulous deal. Six weeks later half a day before the car was to be delivered, and half a day after paying the agreed sum I was told the scrappage was unavailable as immediately after the budget Vauxhall had put up their prices to Arnold Clark, and before the budget the scheme was not available. I'd have understood if told earlier but was appalled to learn after six weeks and repeated assurance the scheme applied! Was told I could cancel the deal or go ahead at the higher price. Lawyer advised probably wrong but would consume huge time to pursue. No apology at all from AC. Needed the car immediately, so went ahead. They did agree to throw in some mats. These were not delivered with the car: I don't know yet if they will arrive.

  • joelhenry Rank: Lance Corporal 13th Jun 2007

    Reviewer rating: 0 stars


    On average, people found this review very helpful
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    I purchased a Corsa sxi 1.2 from Arnold Clark dealership in Salford, in February. I had the car one day when it developed a fault on the engine management it took over a week to fix. From new the brakes have screeched. I have lost count of the times I have reported this fault, only to be told that every car does this and that it's the tyres that are at fault.
    Having had an engineer from Continental Tyres check my car, he informs me that tyres do not grate metal on metal (which of course we all ...

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