Arnold Clark, Ayr, Ayrshire Reviews

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2 stars
Average rating for this product is: 2 out of 5

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Average Ratings for Arnold Clark, Ayr, Ayrshire

  • Customer service2 stars
  • Value for Money2.5 stars
  • Overall rating2 stars

4 Reviews For Arnold Clark, Ayr, Ayrshire

  • bpearson 23rd Mar 2009

    Reviewer rating: 2 stars


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    Good Points: Very friendly and helpful prior to sale


    Bad Points: After sales service appalling
    Car broke down within 14 days of purchase - despite a 'full service'


    General comments: I'll start by saying the car is a 2007 Peugeot estate and is generally in very good condition and the staff were very helpful prior to the sale.

    Within 14 days of buying the car, the engine conked out despite a recent servicing by AC only 3 weeks prior. At the time my wife had gone into labour - we bought the car hoping for something reliable! When approaching Arnold Clark for repairs - they insisted on keeping the car for 24 hours to diagnose the problem and were not prepared to offer a courtesy car despite the fact my wife was in labour and the fact the car cocked up because someone hadn't done their job properly at AC.

    I would encourage anyone buying from AC - to consider paying a little more from a reputable company and to look beyond the smiles and warmth initially offered.

  • Guest 29th May 2008

    Reviewer rating: 5 stars


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    I have always found the staff at Arnold Clark in Ayr, to be very helpful, courteous and efficient. In the three years that I've had my Jazz any service appointments have been carried out with no hassle. It has been a pleasure dealing with them.

  • bigcol25 Rank: Lance Corporal 1st Jun 2007

    Reviewer rating: 1 stars


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    Will never buy from Arnold Clark again.

  • Capn Andy Rank: Corporal 8th Sep 2006

    Reviewer rating: 0 stars


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    Bought a Rover from AC Rover in Ayr and in fairness had good service from that garage. Had problems with front tyre wear and had it checked out by National tyres who found that alignment was fine but toe in needed adjusting. They didn't have equipment for adjusting toe in and suggested we go to a main dealer. By this time AC in Ayr had closed so we went to AC in Kilmarnock. Booked in and told them that toe in needed checked, when we got there they told us they would check the alignment, NO we sa ...

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