Written on: 12/05/2013
My dishwasher arrived looking lovely. Then I discovered I could not fit my plates into the racks. I perused the manual, but couldn't find aything relevant that jumped out at me. I decided that as it did look so good I would go out and buy some smaller plates. They didn't fit either. Finally I realised that the adjustments could be made to the top runner. Why didn't the makers have it set to fit normal plates in the first place? The washing cycles are many and long, but none are named or... (read more)
Written on: 22/11/2012 by Angrysnoops (1 review written)
We bought this machine 2 years ago and 2 weeks into using it the seal around the door corroded, As it was so new Kenwood (Reluctantly) agreed to send an engineer out. When he arrived he siliconed the same corroded seal back in place although made the mistake of doing it upside down, immediately the machine started leaking. We called the engineers back out and they scraped the seal off and then stuck the same corroded seal back around the door with silicone sealant although this time the... (read more)
Written on: 15/09/2012 by Bryan Powell (2 reviews written)
I have had mine for just 2 years. It doesn't wash properly and it throws water out of the bottom of the door. Total waste of £320. When the first one arrived it packed up after a week and was replaced. Go for a named brand and forget Kenwood. (read more)
Written on: 08/06/2012
Just less than four years old. Soap dispenser replaced five times, the last time no longer under warranty (about 140 Canadian dollars). Now it needs a pump replacement at about 360 Canadian dollars. Doesn't wash particularly well. Time to junk it and buy another - but NOT one of these! (read more)
Written on: 10/04/2012 by Andrews_reviews
Had similar experience to most. Ours broke down within a few weeks of having it. The engineer that fixed it when asked was it a good machine said "I wouldn't buy one". Suffered with wheels coming off the baskets. the cutlery basket breaking!! The door seal coming off every time you open the drawers and last night the power switch failing. Not a good product. Just spent £50 on parts in the vain hope i can coax a few more years out of it. General quality of the product isn't great. (read more)
Written on: 01/03/2012
had this since March 09, bought from currys. so far the seal on the main door needed trimming, the seal where the top rack meets the back wall failed, a hose underneath just fell off requiring soaking the heater which needed replacing and now another hose is leaking. build quality is absolutely shocking (read more)
Written on: 19/02/2012
nice looking appliance, cycles too long and washes approx 70% of load properly,glasses and cups usually come out dirty and plates and bowls come out with residue meaning you either wash again by hand or put in again. brought this to replace a bosch machine that had given up the ghost and thought that kenwood would be a good mid range product, however this is just a name used by currys and made in surprise surprise china. out of warranty now so if it dies it is going for scrap, may even... (read more)
Written on: 25/10/2011 by madaboutprams
great machine..looks good and the control panel is hidden so no unsightly buttons etc. the racks are adjustable in height for different size dishes etc & if you follow the instruction booklet on where to place items on the rack you get lovely clean sparkly dishes, now theres a surprise! dont understand why some have underated this product?? maybe they are not following the right instructions or using the corrrect tablets. very clear programme details with loads of programmes to choose from... (read more)
Written on: 22/10/2011 by Chixorfish
i thought this product was terrible for the first 6 months of use. Left dishes dirty, couldnt fit plates into either the bottom rack or top rack..... This all changed when we discovered that you could move the upper rack UP...as soon as we did this, hey presto, plates and saucepans now fit easily into bottom rack and guess what? They all come out sparkling clean! Wish someone had told me this six months ago when i almost decided to give this to the scrap man! (read more)
Written on: 15/09/2011 by lscpaintedinteriors
we bought the Kenwood KDW12ST3A Dishwasher in November 2008 from Curry's for approx £240 to find that early this year 2011 it started to throw up and error code of E3 referring to temperature and stopped working, have had a repetable repair man come out to look at it to discover a possible circuit board fault that could cost as much as the dishwasher to repair, also discovered that Kenwood is no longer a brand but simple a name taken on by other company's so any ideas of quality anyone ever... (read more)
Written on: 22/08/2011 by RTibenham (1 review written)
Like many other reviewers, I have not been impresed by this product. I have a number of Kenwood products in my kitchen, all of which have performed well, but this one bucked the trend. The fundamental problem is, the design of the internal washing compartment is diabolical; I think Kenwood must have got the work experience boy to work on it. The upper rack is too low, so 'normal' size dinner plates will not fit in correctly. This leaves bags of unused space above the top rack. To compound... (read more)
Written on: 21/07/2011
Made the mistake of buying on looks. The tray allows plates to just hang down enough to catch the rotating washer arm and stop it from turning. As a consequence half the dishes don't get sprayed and come out dirty. Engineer unable to fix this type of problem so returned it to Currys and after a lot of messing around got our money back. Don't buy this machine. And despite great in-store service (much improved in recent years) the whole back office call centre arrangement was diabolical. Had... (read more)
Written on: 26/04/2011 by beckymathome (1 review written)
we have had nothing but trouble with this kenwood KDW12ST3A dishwasher. cannot fit dinner plates in, have to put it on a full wash to get things reasonably clean which takes nearly 3 hours, and always having error codes ie E1,E3,E4. Rekkon that u would gift wrap it for a burglar given the chance. DONT EVER BUY ONE OF THESE (read more)
Written on: 16/02/2011
bought this dishwasher 2 years ago and its broke already i wouldnt recomend this to nobody....rubbish (read more)
Written on: 29/01/2011
Don`t buy this machine, it`s rubbish,cutlery baskets get holes in the bottom, the runners for the shelves fall off, and the only way to get the plates clean is to wash them thouroughly first, they some out with dried grit everywhere, this machine was never fit for purpose,unfortunately we had it in the garage for eight months before we put it in and by the time I realised it was rubbish it was out of guarantee.
Written on: 26/01/2011
A dish washer is supposed to do what it does in the tin, i.e. wash dishes. This product has never got the dishes clean & I usually end up doing the job again by hand. After about 2 years of use all I get now is the E3 error. It's going in the skip as it's a useless piece of tat.
To be avoided at all costs
On the plus side it looks stunning! (read more)
Written on: 07/12/2010
Kenwood don't make dishwashers, the DSG group use the name under licence, basically selling tat under a reputable name. This should really be made known.
Quality wise, awful. Seals fall off, pipes are poor quality, constantly failing or blocking. Don't bother buying, best thing is to spend a little more and buy a proper branded product. Al
l in all a bit of a con as the name fools you into thinking its a decent product. Avoid. After 5th failure, buying a new dishwasher, but not from Currys/... (read more)
Written on: 02/12/2010
Had the same problem as Fundel. I have owned several dishwashers in the past and have never had a problem. My husband bought two of these dishwashers for our new house and they gave out a year after buying them (less than a year of actual use). My husband did not purchase a warranty. So we are stuck. I'm not very picky. I can live with slightly dirty dishes, salt, loose cutlery trays, etc.
But, like Fundel, none of the cycles will complete. It just stays in a loop until I turn it off... (read more)
Written on: 15/10/2010
KENWOOD DISHWASHER SILVER, MODEL NUMBER, KDW12SL3A.........Very dissapointed with this dishwasher, i have owned dishwashers for years and have always had no trouble, we now live in a rented property and and landlady insisted on choosing a dishwasher for us, when currys delivered this model my heart sank as i had the feeling it was a cheap piece of rubbish!!!
I was right, it leaves residue all over the plates, everything looks like it has been washed in 'milk'!!!!! there are crumbs and bits... (read more)
Written on: 07/09/2010
I only paid £200 with codes etc so I appreciate this wasn't going to be the best dishwasher in the world!. Within a month the waste unit had jammed under guarantee so no problem.
Washing results I have found to be ok use Eco which cleans same as normal IMO. The main problem as the last reviewer commented is on and off for 3 years have the E3 message now it's everywash. If I were to buy again I wouldn't buy Kenwood.
Written on: 02/09/2010
Bought this machine to match our new kitchen having only owned 2 dishwashers in 23 years was disappointed to find this lasted 12 months before giving problems useless at washing E3 message all the time now and recommended to throw away by repair man!My mother inlaw was impressed with ours and hers lasted just the 12 months!!
Would have been nice to know it was made in China and can not get spare parts! (read more)
Written on: 19/08/2010 by boozhound (12 reviews written)
Kenwood KDW12ST3A Diswasher
Admittedly, I've only owned this dishwasher for a short while. However, I'm confused by some of the comments that other reviewers have made. The first time we washed our dishes there was a little extra water on them so we read the manual and saw that we needed to increase the intake of rinse aid, so we did. Guess what, it's now drier! We don't wash our dishes before they go in and the come out clean and sparkling after the eco wash (1:38).
The style is great... (read more)
Written on: 13/05/2010
when this dishwasher was under 12months old had to call engineer, he dismissed the rust on the inside door, saying stainless steel doesn't rus!! the tab basket broke, the seals come out, basket runner broke, he fixed the runner, but said everything else was ok to use as it was, well it's not ok, it is rubbish, 12 months later, the dishes are not clean, the salt dissappears after 2 washes, the china in covered in salt,would never advise anyone to buy this, my last 2 dishwashers lasted 10... (read more)
Written on: 06/05/2010
First dishwasher ! Looks great in stainless steel, ! works /washes really well even with the cheapest(blue stripe) tablets. I must be one of the lucky ones because i can't say a bad word about it,great value for the money, i do not have any problems with it, easy to use /adjust racking for our big plates etc. Perhaps some people do not follow the easy to understand instructions ! (read more)
Written on: 29/04/2010
This machine was a waste of money and has been trouble from the start. It is noisy, the door seals keep falling off and now we are getting sand on everything. The only thing I liked about it was the fact that it was stainless steel, but it's never been functional and this was our second attempt, the first machine came with a door that wouldn't close. (read more)
Written on: 28/03/2010 by M61Vulcan (2 reviews written)
Plus point, it looks good with no outside switches and matches the other kitchen appliances.
Bad points. We can only get two of our large dinner plates in (10.5 inches) before the plates get in the way of the spinner. They say you don't need to pre-rinse (saving water) but you do if you want clean crockery. I don't put anything in that's caked anyway, but this has trouble removing hard crumbs from a plate that has toast on it. When emptying it you have to have a dishcloth to hand as loads... (read more)
Written on: 18/03/2010
NOT a bad dishwasher.
We bought our silver Kenwood KDW12SL3A after our 8 year old hoover packed up with a bang, and flood, the day before having 12 family members over for mothers day.
It was a rushed decision, based on what was available for us to take away from Currys there and then.
We arrived home, and installed the unit, and did a test wash. I then went on line to see what the reviews were like for our new kitchen slave.
This site was the first site that appeared in Google, and as I... (read more)
Written on: 14/02/2010
Bought this dishwasher when we bought a new house and to be honest it has been nothing but trouble since the day we got it. every single wash is the same 'dirty' and it always alarms out by either saying that water inlet not filling or it needs longer heating time. as for value for money its an absolute 0. stay away from this product by a mile because it is useless!!!!!!!!!!!! (read more)
Written on: 02/02/2010
The kenwood KDW12ST3A Looks a nice dishwasher no knobs or buttons showing thats where it ends, DOES NOT CLEAN your dishers leaves DIRT all over them, we have to rinse dishing before putting them in the dishwsasher to make sure they come out cleanish, glasser are constanly cover with a cloudly covering think its the salt and the disher are left with a nasty smell so we usauly rinse them after aswell, we have repeatedly clean the dishwasher out with all the diffrent cleaners, after putting up... (read more)
Written on: 16/01/2010
Looks ok and matches kitchen with rest of appliances, but this is where it stops! My plates don't fit. Cutlery tray is always falling over, cheap door, rubber seal round door absolutely shot-at and is constantly coming adrift. Dishes often left with residue on them. Very tinny, makes a racket when running a cycle. Wouldn't even donate it to my ex-husband! Waste of money. Also Curry's get on my nerves! (read more)
Written on: 12/01/2010 by fundel42 (1 review written)
Owned this dish washer for 2 years now and must say I had better ones in the past.
I wish I was as lucky as the last 3 reviewers.... however my appliance has now gone wrong as well just in time for Christmas. It does not finish any wash cycle apart from the 8 min rinse. All others get interrupted and the E1 error massage flashes. After trying/checking everything according to the manual it is still not working.... Any suggestions welcome. (read more)
Written on: 04/01/2010
Bought one second hand and I have not had any problems with it. Although i had to look up the intruction manual, once you read through it, it's really not that hard to use. Unsure how some people have got quite confused over this. I have used some terrible dishwashers in the past but this is not one of them. The finish seems to have lasted well considering it now with atleast its second owner. I use 3 in one tablets and get pretty good results with them. (read more)
Written on: 29/12/2009
I'm confused about other people's negative comments here. I have one of these, and it is solid, quiet, lots of programmes, flexible racking, and cleans well.
The finish of the machine is good, and its difficult to find a stainless steel panelled machine for this price.
This machine takes 3 in 1 tablets and has a tray specifically for it, and also enough room on the bottom for some massive Ikea plates I have. People need to read the instruction book before criticising functionality and... (read more)
Written on: 23/12/2009 by Doojmeister (1 review written)
All these negative reviews for the Kenwood KDW12ST3A are what has prompted me to correct some points! Had I read reviews of this product online I'd have never bought it. Turns out EVERYONE is wrong which is incredible.
Those that say it doesn't take tablets are WRONG. I use tablets all the time, tried several varieties and everything has worked and cleaned my dishes perfectly.
Saying you can't stack the plates upright on the bottom rack makes me laugh the hardest, I've read it everywhere.... (read more)
Written on: 26/11/2009 by milwah (1 review written)
The finish on this product is a disgrace. Qulaity control must have been non-existent. I have read reviews elsewhere that use phrases like "interior finish a bit cheap" - this is an understatement. How can a durable cutlery basket have (after 9 months) great big holes in it - and I put sharp ends up - meaning that unless careful the cutlery drops through the bottom thus restricting the lower rotor arm. As for the lower sliding tray from day one the cheap little wheels jam against the cheap... (read more)
Written on: 01/11/2009
Owned it for about 2 hours in total ... what i mean is it was still in the shop .. then to my house .. then back in the shop ... in about 2 hours - purchased from Currys who sold this to me for £275.00 (£45 at least over and above Net prices) ... eventually after i get it home and unpacked it we noticed it had factory damage on the front that made the door not want to open ... i attempted to phone Currys ... hung up on twice then they wouldnt give me the store number, they tried to put me... (read more)
Written on: 19/08/2009
Absolutely terrible, the only way you can use this Kenwood KDW12ST3A is if you wash the dishes by hand first!! Ive had mine for about 12 months, it takes forever to 'wash', but you put more stuff back in when its finished because its never clean, and the door lock is now broken and you have to bang on the front due to a loose wire to make it work - not a great buy, would never touch one again. (read more)
Written on: 13/08/2009
We have had this kenwood kdw12st3a dishwasher for 4.5 years. Fortunately we took out a 5 year warranty which is the only reason why we still have it and use it. We have had an engineer out to it over 15 times (I lost count). It's had 2 new top trays, a new door hinge and a new water heater. It has never washed very well, sometimes the very dirty pots end up shedding their dirt onto the not so dirty pots which all gets baked in the drying cycle. These can then only be cleaned manually after... (read more)
Written on: 31/05/2009
This has been a terrible dishwasher ever since we had the misfortune to buy it. Kenwood KDW12ST3A doesn't wash dishes properly. Can only manage dishwasher liquid not powder or tablets which leave residue. Glasses left cloudy. Salt indicator doesn't work. Door now broken. A pile of rubbish. (read more)
Written on: 11/05/2009
Had the Kenwood KDW12ST3A just over a year. Started going wrong after about 6 months, kept flashing up E1 error and engineer told me it was because people down my road was using a lot of water leading to poor pressure. After about 10 months E1 kept flashing up again, I called Engineer again and they told me I was using wrong Dishwasher tablets. I have now decided to throw the the Dishwasher away. What a waste of money. (read more)
Written on: 10/04/2009 by simonwills
This Kenwood KDW12ST3A is without doubt the worst dishwasher I have ever had the misfortune to use. EVERYTHING comes out dirtier than when it went in. For those people who complain about dirty glasses, everything else is dirty too, you just can't see the muck on things like cups and plates. Not that the plates fit in there anyway. Wash programme takes 2 hrs 21 mins, not sure if that's good or not, would happily settle for longer time if items came out clean. (read more)
Written on: 13/03/2009 by Willie John
This Kenwood KDW12ST3A is a sad piece of equipment we are very disappointed and are returning it, it does not wash dishes. (read more)
Written on: 19/01/2009
What a waste of money this Kenwood KDW12ST3A was, we bought this in hope of being an asset to our kitchen. However, we have spent more time trying to figure out how to get it to clean our dishes. They sometimes even come out dirtier than they went in, unless we run it empty with finish dishwasher cleaner, then we get a good 2 washes. Waste of our time and money. (read more)
Written on: 13/01/2009 by Caponicus (1 review written)
Only had my dishwasher for 3 days now, but my main grumble is that when I first went to load it my standard sized plates cannot be stacked in the racks as then the thing that spins around in the middle bashes against them and cannot rotate. I have to lay my plates down on their sides, which if I have a lot of plates means I have to do two loads at about 3 hours a cycle! They top tray seems to be really low, which is unnecessary as even the tallest of glasses still have plenty of clearance... (read more)
Written on: 18/12/2008 by davepearce2 (1 review written)
Hours and hours of time spent on the telephone trying to get my Kenwood KDW12ST3A repaired of replaced. Broke down 5 times with the same failure mode. Service back up un-professional. (read more)
Written on: 10/12/2008 by newtobs (1 review written)
Don't buy one of these Kenwood KDW12ST3A, no matter how nice you think they look! If you already have one, sympathies - probably best to get rid of it sooner rather than later. I have given up and taken my Mum's offer of her old dishwashing machine.So what if it is white in appearance - I just want clean dishes for a change! (read more)
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