Dobbies Garden Centres Online www.dobbies.co.uk Reviews

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1.7 stars
Average rating for this product is: 1.7 out of 5

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Average Ratings for Dobbies Garden Centres Online www.dobbies.co.uk

  • Customer Service1.7 stars
  • Quality of website2.9 stars
  • Value for Money1.8 stars
  • Overall rating1.7 stars

 

8 Reviews For Dobbies Garden Centres Online www.dobbies.co.uk

  • Guest 1st Dec 2009

    Reviewer rating: 2 stars


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    The restaurant at Gailey is an absolute JOKE its SHAMBOLIC. You wait to be served at the first counter by the kitchen then ask for a jacket potato, only to be told you should be at the other counter. So you move over and wait to then be told there are no more potatoes!!!!!!!! So we went back to the first counter to order paninis to find the machine was broke!!!!! We asked what the childrens hot meal was "its sheperds pie" Ok my grand daughter will have that. "its 15 mins wait" was the reply!!!!! An elderly lady and her friend looked at us and said "its always like this"

  • Guest 29th Sep 2009

    Reviewer rating: 2 stars


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    Having purchased a small packet of Bayer Dithane Protective from Dobbies Garden Centres Online for £6.00 I then paid £5.00 for postage which I thought was O.T.T. but with a leg injury, on line shopping was my only option. I received a large box (12"x8"x9")inside of which was 24ft of 15" wide brown wrapping paper and the Dithane. I estimate that the box had the capacity for 30 packets. My packet would have gone in an envelope and postage should have cost about 50p. Excessive postag ...

  • Guest 20th Aug 2009

    Reviewer rating: 1 stars


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    Ordered a bird table and some feeders, nuts etc. in Dobbies Garden Centres August online sale. Half the order arrived (one bag of seeds had burst and repaired with Sellotape), along with an e-mail saying the rest would be shipped within 2-3 days. After a week I e-mailed to find out what was happening. I was told the missing items were being sourced and I would be contacted again. Another week and another e-mail and finally the pickers e-mailed to say the missing items were out of stock and I wou ...

  • Nevyn Maccallum 28th Jul 2009

    Reviewer rating: 5 stars


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    Buying this BBQ kit that came with a whole heap of accessories worked out cheaper than I could but the BBQ alone elsewhere. My order came when when my confirmation email said it would and a lovely Dobbies Garden Centres Online customer service girl phoned me up to check that I was around for the courier. Now if only the British weather would be as helpful then I could enjoy some more BBQs with my new stuff! oh and the smoking chips I would never have thought to buy and they are amazing at adding ...

  • Guest 8th Jul 2009

    Reviewer rating: 1 stars


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    Dobbies Garden Centres customer service failed me here I'm sorry to say. I ordered a table for my garden but the wrong one turned up when i rang about this I was tod nobody was in to help me so i rang again following day and so on in the end it was dealt with but poor customer service a shame I will not use them again for this alone
    Not a bad site I must say but as for customer service well this is where they fail.

  • jackie1239 7th Jul 2009

    Reviewer rating: 0.5 stars


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    Dobbies Garden Centres Online is Not a bad site shame about customer service .
    i ordered a jacket and it arrived on time but wrong size and when i rang about this I was told nobody there to help me and to ring back. This went on for two days then i got through after hassle and phone bill I had it sorted but will i go back no I will not

  • PlantBoy Rank: Corporal 28th Aug 2008

    Reviewer rating: 0.5 stars


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    I tried to order some Alexander Rose furniture in their June Clearance Sale and ended up waiting four weeks for delivery. I tried to cancel and found that they had debited my money when I placed the order even though they did not have my items in stock at the time. The day after trying to cancel my order they turned up without warning and looked like they had been dropped from a great height. The parasol was in pieces and I didn't even open the other boxes after looking at the outside. I refused ...

  • davidfthorn Rank: Staff Sergeant 2nd Apr 2008

    Reviewer rating: 1.5 stars


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    Probably one of the better gardening sites for the range they cover. Prices found the same as the local Dobbies Garden Centre, chose to order larger items online as the delivery was free - this was a mistake due to poor packaging. The warehouse staff obviously need to be given some training in how to ship goods that can be damaged in transit.