written by Tomb11 on 21/11/2023
I stayed in October 23 at a lodge that cost me 1300 for a week Site was nice but on on arrival the socket for tv was hissing and brown obvious fire risk. I reported immediately and next day maintenance arrived. After I got home showed picture of socket to parkdean cutmer service but as a goodwill gesture offered vouchers fir a future stay. No acknowledge of fire hazard or more important fixed . Poor service , oh lodge was not value for1300 and I reported other faults but fire hazard worse of all.
written by Lauder-bell on 29/07/2023
Firstly, the reception toilet was nasty, dirty unclean and dusty. When arrived at accommodation caravan it looked clean, but wasn't. There was sanatry packaging under one bed.the bathroom shower had hair all over in the cynical with dryer blood stain outside shower frame and bedding was clean but stained. One window had broken panel aswell.
written by Jane Smith on 11/06/2023
The decking on our Caravan was very Grubby and dirty ,either what looked like spilt drink. We had no cleaning aids to sort it out. I sat out side on the deck and cut my foot when my husband inspected the injury plenty of blood.He saw a shard of glass that had inflicted the damage ,after sorting my injury out he turned to cleaning the deck best he could with just a sweeping brush,he noticed 4 shards of broken glass around the decking,we where lucky our dog didn't get injured (heaven knows what the vet bill would have been) Luckly we had no young Children or Grand Children with us. The cleanliness of the deck is terrible and the Caravan needs deep cleaning and checking if you are short staffed take several caravans out of use for deep cleaning. There where plenty of caravans not in use. Really poor.
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