Parkdean holidays , Southerness caravan Reviews

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Parkdean holidays , Southerness caravan
Parkdean holidays , Southerness caravan
Parkdean holidays , Southerness caravan
Parkdean holidays , Southerness caravan

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Latest Reviews

★☆☆☆☆

“Mobile signal”

Written on: 21/10/2017 by qazwsx987 (1 review written)

From the moment we entered the site, no mobile signal, unable to make or receive calls,or texts, no Internet. We had to purchase on site wifi, even then still no calls or text for the entire week we were there. Also, bar staff extremely slow.To queue for twenty minutes just to get a drink is unacceptable.Will not be back… Read Full Review

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★☆☆☆☆

“Dirtiest caravan ever”

Written on: 18/09/2017 by Leab333 (1 review written)

This holiday was a great disappointment the caravan must be the dirtiest caravan I have ever stayed in. According to the man I spoke to on the phone when booking the holiday it was a lovely caravan and not that old. Well was he wrong the shower hadn't been cleaned probably for ages the kitchen taps need replacing as does the kettle and toaster. The wood skirting in the bedroom haven't seen a clean this year. Net curtains ripped in lounge area. We paid for half Board big mistakes we place our… Read Full Review

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★★★☆☆

“Disabled access”

Written on: 18/04/2017 by BeauRodriguez (1 review written)

Caravan lovely, adapted for Wheelchair. Clubhouse Nightmare , no seats , crowded.people literally jammed in. Manager advised 'nothing I can do about it' £369 for the pleasure of sitting in the caravan… Read Full Review

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★★★★★

“best caravan ever”

Written on: 14/09/2014

we came here in may on sun holiday had a lovely time weather not so good thunder storms on an evening but fine trhough the day we had a caravan overlooking the fields with the little lambs in everytime it rained they would run for cover under the trailers in the field it was funny to watch them .anyway we booked another caravan just returned and had the best holiday ever the people are so friendly and the caravan we were given was fab right on the beach overlooking the sea every day i… Read Full Review

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★★★★☆

“lovely place ”

Written on: 31/07/2014 by R1ver (1 review written)

What a lovely place. Better then I expected to be honest after reading some pass reviews, but from the moment we arrived we had a warm welcome from the check in lady given a little bag with keys map and other things to help in our stay, I was shown where we were staying on the map guided with directions and given information on numbers if we had any issues. We had noting to complain about we found the caravan straight away. It was perfect for us 1 adult 1 adult with walking needs 4 children… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 03/07/2014

We stayed for 7 night, however we originally booked through the sun hoildays and we had to upgrade due to be able to get a disabled and dog friendly caravan, however the caravan was not disabled friendly atm all, my mother who walks with crutches couldn't walk up and down the caravan easily. Dont get me started on the bathroom, she nearly fell over trying to get in and out of the shower and there were no hand rails to support her either. The bed room area was tiny, so she struggled to get in… Read Full Review

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★☆☆☆☆

“Your worst nightmare”

Written on: 04/09/2012

Don't even consider buying a caravan on this site. It is a beautifull part of the world and that is the only good comment I could make about it. The staff at the site are indifferent to whatever comment you have to make and if you write to the owners you will get the same response. If you are a retired person thsi is not the place for you. When you think it is safe to go for a quiet drink and a wee dance in the bar after 10pm you will be sorely disappointedas there are screaming toddlers and… Read Full Review

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★★☆☆☆

“Poor and tiresome”

Written on: 17/08/2012

We stayed in southerness in the 2012 summer holidays. We stayed in a friends caravan which was lovely. But on the first night we went into the entrance to the arcade where we showed our passes which were the people in the caravans. They had assured us it would be ok to get in. The guard on duty was rude as hell he said we shouldnt be in the park and he took our passes. We had to go into reception the foolowing morning and BUY some!!! The resturant was poor we booked a table of 7 + high chair… Read Full Review

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★★☆☆☆

“Dreadful Caravan”

Written on: 17/10/2011 by Oldmeer (2 reviews written)

we booked a Clyde caravan which looked lovely in the brochure. How wrong could we be. The cushions on the seats were stained and torn,The curtains would not pull shut so I had to clean the rails then they did close ok. The pillows in the bedrooms were covered in brown stains. The drain from the sink smelt awful. Lots of the wall lights had no bulbs in them some never had shades on them either. The smoke alarm did not have a battery in it.The restaruant was ok some of the food was alright the… Read Full Review

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★★★★☆

“ENJOY AND RELAX”

Written on: 17/09/2011 by Leechie (1 review written)

Caravans and park very clean and quiet at night. Swimming pool very good,On site shop good, and Coast Bar good selection of food, freshly cooked, reasonable price and portion size. I would recommend locally, Mabie Farm, Mabie Forest walks, Southerness beach walk, Dumfries shops and riverside walk (just beware of the alky's). To sum up a good base for a good holiday… Read Full Review

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★☆☆☆☆

“Where do i start with this complaint!! ”

Written on: 20/04/2011

Where do i start with this complaint!!

I booked a 4 day break at your Southerness caravan park in dumfries..i booked the dee caravan which stated that it was a deluxe caravan and the pictures of the caravan looked lovely and suitable for our family! However on arrival we were allocated our caravan only to find that the caravan we got was NOTHING like the one they advertised on the website...Not one picture on your website of the dee caravan resembles the caravan what so ever and as from deluxe… Read Full Review

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★☆☆☆☆

“We bought a caravan on this site a few years ago and...”

Written on: 20/01/2011 by Stewart26 (1 review written)

We bought a caravan on this site a few years ago and it was the worst thing we ever did. There is nothing that this company can do right and if we listed every poor experience we have had it would fill several pages. They also could not care less once they have your money. I would very seriously recommend you go elsewhere and to the person thinking of buying - don't do it! Please learn from our mistake. If we could sell and get out we would but they make sure you can't do that either unless… Read Full Review

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★☆☆☆☆

“avoid swiming pool opens at 9 closes at 5 shuts twice...”

Written on: 03/09/2010

avoid swiming pool opens at 9 closes at 5 shuts twice aday for residents only close for lunch caravan dirty no water when we arrived might be working at 7pm a soft play area u can fit in a marley type garage adventure play area a joke you grt better childrens play areas equipment in a lot of family pubs the highlight of the night seems to be the bingo full of gambling machines we were booked and paid for a week left after 2 days staff dont care parkdean dont care still waiting to here from them… Read Full Review

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★☆☆☆☆

“load of rubbish, boring, expensive, miserable staff,...”

Written on: 29/07/2010

load of rubbish, boring, expensive, miserable staff, security taking their jobs a bit too seriously heard them shouting at little kids. My daughter lost her entertainment pass and they wanted £6 for replacement. Pool too small. Will never be back… Read Full Review

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★★☆☆☆

“ripped net curtains & lino.Cracked toilet seat(where I...”

Written on: 21/07/2010

ripped net curtains & lino.Cracked toilet seat(where I caught my bum!)Mattress lumpy,frame broken.We slept on the couch(more comfortable).Kids entertainment was changeable and never on time(when my 9yr old was 5mins late for the WOW factor show she was told that she couldn't enter(even though they were still doing auditions.The complex was to open at 9.00am,but after 3 attempts to try to get in I met a lifeguard & eventually got in,only to discover the cash machine was broken!!!The so called… Read Full Review

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★★★☆☆

“holiday at southerness in june this year was a bit...”

Written on: 09/07/2010 by weemeggy (1 review written)

holiday at southerness in june this year was a bit disappointing, we boooked a new for 2010 caravan and it certainly wasnt new! the caravan was smelly, dirty, cooker was scratched, bits units broken! i had too clean the caravan before we could get unpacked! the kids entertainment was too say the least brilliant, Lee the same as last year very cheery always smiling! park itself was clean, dont know if i would return though… Read Full Review

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★★☆☆☆

“caravan was dirty, no frying pan, pots dirty,nothing...”

Written on: 07/07/2010

caravan was dirty, no frying pan, pots dirty,nothing to light cooker with and shop was shut ,faulty fire,boiler had been switched of (glass cover over pilot light missing)so no hot water.on a positive note the food was nice at the complex… Read Full Review

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★★★★☆

“Stayed at Southerness for 4 nights from 31st may 2010....”

Written on: 08/06/2010

Stayed at Southerness for 4 nights from 31st may 2010. We camped in our tent. Pitch was a good size with electric hook up, located near to shower/toilet block. Rained all during the night on the tues but the drainage was good and no puddles around the tent. Shower blocks are ok, could do with people cleaning up more after themselves. They were cleaned quite regulary by staff but didn't stay this way for long. The showers weren't very warm either. Quite a good shop on site, although quite… Read Full Review

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★★★★★

“we have just got back from our 5th stay at southerness...”

Written on: 06/06/2010 by bennett28 (1 review written)

we have just got back from our 5th stay at southerness and thay have done quite a few upgrades and alterations from last year. We were glad to see the majority of the staff were still there, all happy in their work and it shows. Paula does a fantastic job and we hope she stays there for a long time to come. I would reccommend this place to anyone especially those with small children as there is entertainment from 10am till the bar shuts should your children stay up that late. May daughter… Read Full Review

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★★★★☆

“ive been to southerness many times witn my family and...”

Written on: 25/04/2010 by sonya turrel (1 review written)

ive been to southerness many times witn my family and i would just like to say i was amazed in march to see they have many of the same staff back again as last yaer ,thats always a good sign.however we had a marvolus staff the food in the restaraunt was great,and paula & her team work so hard day & night ,we were entertained all weekend so much to do we never left the site.10 out of 10 carnt wait to go back in the summer… Read Full Review

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