Polti Vaporella Advanced System Reviews

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★★☆☆☆
1.6 / 5
15% of users recommend this
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  • Service & Support

  • Value For Money

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Polti Vaporella Advanced System

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Latest Reviews

★☆☆☆☆

“Polti Vaporella Fashion Steam Iron”

Written on: 19/04/2013 by Homeuser (1 review written)

My wife bought one of these from an online shopping channel, has worked ok for 3 years but today she went to use it and its stone dead, no power either to steam generator or iron. Fuse was not blown in plug so I took a look inside, powere was reaching what looked some kind of relay or cut out switch attached to boiler. As this looks a bespoke part & probably not available for self fix it looks terminal. I would assume from what others have written a factory repair would cost more that its… Read Full Review

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★★★☆☆

“Nice When new, but broken down easily... ”

Written on: 09/05/2012

I have owned a Polti Vaporella 1000 for couple of years, it all went well at the beginning, easy to easy, very steamy... untill it started to give up about 1 month ago. I had it about 2 years, so I guess it's a little gamble as what you think it's value for money. In comparasion to other steam generator I had, Tefels, I think this is a better iron overall... But I am now looking for a replacement, and it's not a Polti, as the after sale service wasn't very helpful, only thing they have been… Read Full Review

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Dtapp's Comment

Written on: 30/12/2012

I agree, i've had my polti for 12 months it broke down after one month and steam leaked from the cork handle, burning my hand each time I ironed. Polti were extremely unhelpfull and recommended that I rent an iron and returned it for repair. I asked for a replacement iron which they refused to do. My husband repaired the iron and now after one year the hot plate element has gone .....I will definately not be buying another polti!!!

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1066County's Comment

Written on: 15/04/2013

I had three now and all have given up in under two so I also now am going to go with another make

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★☆☆☆☆

“I jave just bought this iron, but unfortunately it...”

Written on: 23/01/2011

I jave just bought this iron, but unfortunately it keeps stopping and losing heat, it then produces so much steam it is dangerous, i am sending it back… Read Full Review

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★★★★☆

“owned for 10years never a fault”

Written on: 09/01/2011

owned for 10years never a fault… Read Full Review

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★☆☆☆☆

“I dont recommend this product to anyone!! i bought...”

Written on: 09/09/2010 by clairex (1 review written)

I dont recommend this product to anyone!! i bought this at least 7months ago and in that period of time i have had to replace it 4-5 times as it keeps breaking. There just seems to be no prower at all going to it so please people dont buy this product!! Luckily i didnt have to pay for it to get it fixed they just sent me a new one out with days but the same thing keeps happening to them all. Hope this has helped you and dont buy this please its a real waste of money… Read Full Review

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Guest's Response to clairex's Review

Written on: 14/07/2011

you are right.

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★☆☆☆☆

“I bought my Polti 4500R iron in May 2008, when it...”

Written on: 31/08/2010

I bought my Polti 4500R iron in May 2008, when it works it is great
but it has now broken twice in this time and last time it broke it took four weeks to get it back. This weekend it has broken again and they want £93 to repair it. I will not be buying another Polti product ever again.I tried to speak to Polti today but it is impossible to contact them… Read Full Review

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★☆☆☆☆

“After sales services diaboligal. Rang some man,...”

Written on: 26/03/2010

After sales services diaboligal. Rang some man, because I use it for dressmaking, he didn't want to know me. This iron is superb for my needs when its working. Nobody in n.ireland does repairs. The steam has stopped working… Read Full Review

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Poltimarketing's Comment

Written on: 04/05/2010

This is the MARKETING DEPARTMENT of POLTI UK. We aim to monitor our customer service levels via customer feedback and our disappointed to hear of your experience. We apologise for the unacceptable service you have received and that you have not received the high levels of customer service we aim to offer. Please contact me directly at marketing.uk@polti.com so we can resolve your situation immediately. We will collect your Polti machine from you, carryout the neccessary repairs and return the machine to you.

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★★★★☆

“I have had my Polti Forever 1000 for more than 6 years...”

Written on: 09/03/2010

I have had my Polti Forever 1000 for more than 6 years and have been so glad of it. However, I do agree with everyone's comments on reliability and durability. My machine goes wrong roughly once every two years - switches not working, valves leaking, etc. I paid £400 back then and was pretty cheesed off when it had problems just after the guarantee ran out! BUT I don't agree with comments about Polti service. I have always had a prompt and efficient service from them. The iron is usually picked… Read Full Review

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Deb8967's Comment

Written on: 30/08/2010

I found this review very helpful because...i was very interested in buying one but not now i have read this review. if i am paying out a lot of money and it breaks down within a couple of years then one should expect it to be repaired free of charge or to pay a lot less for it when i first purchased it. they should be built for everyday use for years on end.

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★☆☆☆☆

“I thought my Vaporella Polti iron was the bees knees...”

Written on: 08/01/2010

I thought my Vaporella Polti iron was the bees knees when I got it first. It was simply THE best iron I had ever used in the 30 years Ive been ironing. All true until a year ago (4 years after purchase) when the cabling coming out of the iron and the iron handle started to get very hot. Now I burn myself when Im holding the iron, and I fear its getting so hot I will get an electric melt down, short circuit, or something. Ive even stopped teaching my 12 year old to iron for fear of harm to… Read Full Review

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★☆☆☆☆

“My wife was very pleased with the system because she...”

Written on: 03/09/2009

My wife was very pleased with the system because she found it easy to use and efficient. That was until it stopped generating steam, after approx 2 years. After sales service from Polti is virtually non-existant. Even 'phoning them is difficult, since they do not answer - instead you leave a message and wait for a call back.... and wait .....and wait. Still waiting in fact. The service agents listed on the website do not want to even see the appliance, let alone repair it. All this for… Read Full Review

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★★☆☆☆

“I had my Polti Vaporella Advanced System years and as...”

Written on: 05/06/2008 by needles (1 review written)

I had my Polti Vaporella Advanced System years and as the previous comments was very good at first then the handle on the iron came away completely. After sales service was very bad as at 360 pounds I had to buy a totally new iron system as the board will not work without the iron at a considerable cost. It was better to go back to old iron and board. Very poor if not none existant after sales… Read Full Review

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★☆☆☆☆

“As with the previous review, my Polti Vaporella has...”

Written on: 03/04/2008

As with the previous review, my Polti Vaporella has just stopped generating steam. I haven't had it as long as two years and I doubt that my husband could manage a repair! So I guess I'm back to the old fashioned way… Read Full Review

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★☆☆☆☆

“This product combines a steam generator iron and a fan...”

Written on: 29/03/2008

This product combines a steam generator iron and a fan ventilated board. At around £360 it is not a particularly cheap ironing system however It does, at first, seem to offer good value and works well enough. The down side is its very shoddy construction and the almost complete absence of an after sales service network. I have had the appliance for just over two years and in that time, the first thing to fail was the electrical switch on the boiler unit. We could not find a service agent who… Read Full Review

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