Jet2holidays Reviews - www.jet2holidays.com

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Latest Reviews

“Excellent time with jet2 holidays ”

Written on: 22/09/2016 by Shugstar (1 review written)

Excellent flight and didn't bother you on holiday unless you needed them… Read Full Review

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“Avoid avoid avoid”

Written on: 23/08/2016 by Quinn68 (1 review written)

2wks in Los hibiscos hotel lanzarote never again .our safe key went missing they wanted 50€ to replace it.jet2 rep spoke with management and wot a surprise it turned up under our surplus loo roll.rat race to have a lounger at the pool they queued from 8.30am boring when at the pool all inclusive pool bar was pathetic.also had to hire a fan (no air con)reception staff appeared uninterested.and hotel staff did not look happy spent all their shift running about .not very relaxing hotel.AVOID… Read Full Review

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“Good service ”

Written on: 10/08/2016 by Jaylinj58 (1 review written)

I was very impress with Jet 2 on our package holiday to club Mac Alcudia ! The flights and travel to destination was comftable and on time , I thought the check in your luggage at the hotel for your flight home was brilliant ! Hope this is the new experience for the future ! Wouldn't go back to club Mac it was to busy for what I like , but it's kids paradise and we had grandkids with us… Read Full Review

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“Holiday with family”

Written on: 07/08/2016 by Aleah72 (1 review written)

Just returned from a short break to magaluf from Belfast, jet2 were excellent. No problems going to magaluf between airport and arriving at accommodation and on return they collected our luggage 2 hours earlier before pick up time at the hotel and we never saw our luggage agiain till Belfast. No hassle they checked us in at hotel, so when we arrived at airport we just had to go straight through passport control. Very good trip with jet2, staff at all times were very pleasant and we will… Read Full Review

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“Shame on you Jet2holidays”

Written on: 03/08/2016

Hotel – THB Sa Coma Platja Room 615 Duration – 21/07/16 to 28/07/16 Jet2holidays you should be ashamed of yourselves associated with how you treated me and my family and others customers staying at this Hotel at the same time. Your slogan is Holidays you can trust and we took you for your word. How very wrong we were to assume that. There was no customer care or quality what so ever present about the start of this holiday especially when you consider that most families had young… Read Full Review

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“Our holiday review plus airport review”

Written on: 20/07/2016 by robhammesley (1 review written)

Just returned from menorca, stayed at hotel Binimar in Cala en forcat, hotel was good, pools were fab, food was disappointing, staff unfriendly and at times ignorant. After printing our return flight boarding passes, we were not given a choice of seats, and to our dismay we found that our 4year old grandson had been seated 2 seats away from his mother his nan was a row behind at the front of the plane and myself at the rear of the plane. On arriving at the airport we were met by our jet2.com… Read Full Review

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“Great service.”

Written on: 14/07/2016 by mariaoneill (1 review written)

Travelled to Alicante for our holiday in Benidorm. The service beginning to end was fantastic. Very friendly and professional. Loved the service of taking our suitcases from us approximately 1hr before our pickup for the airport on our way home. We didn't see our cases again until we arrived in Belfast. Such a treat. Would highly recommend jet2holidays. Booked again for a holiday in August. Can't wait… Read Full Review

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“Characterless, extremely noisy,”

Written on: 13/07/2016 by Oconnjp (1 review written)

We have not visited Portugal before but did not expect what we found in the old town. Each evening at approximately midnight every bar it seemed would turn on the music? at maximum decibels, we then returned to the hotel and closed the patio, drew the blinds and turned on the air conditioning (which would not work more times than not) As such with temperatures approaching 40 degrees in the day each night was sweltering, waking up drenched and the music was still blaring until 6.00am I would… Read Full Review

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“Jet2 rep at las dalias hotel costa ajede tenerife.”

Written on: 10/07/2016 by rexbarglasgow (1 review written)

we booked a package holiiday through jet2 to the las dalias hotel costa ajede tenerife, the customer care shown from jet2 staff at check-in / flights and at the hotel were exceptional and the newly introduced hotel check-in is a brilliant service that takes away all the stress of queing at the airport and frees up time to enjoy your last day,during our holiday i unfortuneately fell ill and was admitted to hospital for a week,during this period the rep for the hotel, went out of her way to look… Read Full Review

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“Terrible customer service”

Written on: 08/07/2016 by Kat1970 (1 review written)

I purchased a 7 day all inclusive package but discovered that due to flight times and the hotel check out policy on the last day I will only be getting 5 days of all inclusive access. Spoke to 2 pleasant advisers who agreed this didn't seem fair and would contact the hotel but then didn't get back to me. I finally spoke to an adviser today who was vey off hand. She contacted the hotel and has advised me that neither the hotel or jet2.holidays are willing to help. Apparently "7 days all… Read Full Review

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“Helpful staff”

Written on: 06/07/2016 by Lindaprice66 (1 review written)

Arrived back at Manchester airport after a package holiday with jet2holidays. I was with an older lady with walking difficulties and the escalator was switched off, straight away 3 jet2 reps came to assist without asking for any help. The gentlemen of the 3 called the airport staff to turn escalator on and help with luggage, got us a wheelchair and assisted us straight to the taxi. Reason for writing this review is it reflet's on jet2 but is the airports fault really, thanking jet2 for their… Read Full Review

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“False reviews”

Written on: 21/06/2016 by Miggie (1 review written)

We booked a hotel in Icmeler Turkey based on reviews jet2 are using on TripAdvisor...these reviews are totally false..we booked the babadan hotel and the reviews were fab but when we got there it was a hellhole...we moved to the babadan apartments at a cost to us of £150 and when looking on the internet found the babadan hotel is using the babadan apartments reviews....absolutely disgusting… Read Full Review

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“Our holiday to Ibiza”

Written on: 07/06/2016

We returned on 29th May from an excellent holiday to Ibiza with Jet2holidays and would definitely recommend them. Despite a delay of just under 3 hours , due to French traffic controllers, it was an excellent flight, the service was really good. There was plenty of room in the seating areas which added to our comfort. The return journey was every it as good, with just one very small problem, we had ordered Tikka Masala and Bolognese but the wrong food had been delivered so we had a breakfast… Read Full Review

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“FAULTLESS SERVICE”

Written on: 20/05/2016 by Yorkfr164 (1 review written)

A big thankyou to j2 especially to their reps in gran canaria channa and another girl who I can't remember her name who made our hiliday what it was . Absolutely faultleaa. They made sure our holiday was just what we wanted and hoped it would be and more. A big THANKYOU to you all from the Eagles family. Our best holiday ever.:)… Read Full Review

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“Get your "board" right with Jet2 Holidays....!!!”

Written on: 15/05/2016 by AliyahMoore (1 review written)

Booked a family holiday on behalf of a client then subsequently offered them the opportunity to add breakfast to the cost as it was only an additional £75. When we went to upgrade the board basis they wanted to charge an additional £40 to amend it. What a cheek ! Talk about "disproportionality" !! They don't charge to add luggage or meals or seat reservations, why charge to enhance the accommodation ?? It's a 5 minute job to amend the board basis in their systems for £40 fee. I'd… Read Full Review

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“Good service ”

Written on: 03/05/2016 by Mamafox (1 review written)

Big thank you for the case collection service we had in the helios hotel in benidorm great idea. We have booked many holidays with jet2 we have always had good service… Read Full Review

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“JET 2 - YOU WILL LIVE TO REGRET IT”

Written on: 15/02/2016 by Joblackcats123 (1 review written)

I unfortunately made a massive mistake booking a holiday with Jet 2. The holiday was for 10 nights to Lanzarote in what can only be described as a hovel of a hotel. The food was disgusting, the place was filthy and best of all the swimming pool had human faeces in it. After the in resort rep AGREED IT WAS FILTHY, they agreed to move us, however this took 5 days. The second hotel also had a contaminated pool and was closed for our whole stay. So basically we had to endure disgusting filthy… Read Full Review

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“THE BEST TRAVEL COMPANY”

Written on: 29/12/2015 by ZackeryMcMillan277 (1 review written)

I have recently been on holiday with this company and from booking the holiday to coming home didn't have one single fault or complaint to make about this fantastic company!! And I have just booked my summer 2016 holiday with Jet2 and I will continue to do so in the future years to come they are one of the best travel companies I have dealt with. There customer service agents are excellent and there resort reps are fabulous always on hand to help you or answer any questions or queries you may… Read Full Review

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“Poor customer service”

Written on: 10/12/2015 by xvNeal83 (1 review written)

Six of us booked for Iberostar Lanzarote Park for September 2016 to celebrate my 60th, 10 of us stayed previously in September of this year after we had recommended it, the hotel was due to close for refurbishment, we decided it would be nice to stay at this hotel again to experience the changes being brought in, we received an email from Jet 2 yesterday to say that the refurbishment was taking longer than they originally expected and would therefore not reopen until 1st October, they had… Read Full Review

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“Aqua sol holiday village Cyprus”

Written on: 04/11/2015 by AddisonBailey (1 review written)

Returned last week from a holiday at Aqua sol village. The place is in need of a complete renovation. The rooms are very dated with cupboard 2 have great value holidaysdoors screwed shut and falling away from the walls. Rooms only cleaned twice throughout our stay. Toilets near swimming pool broken and taped up together with toilets in main reception. Food was adequate but lacked variety. Jet 2 have great value holidays but this wasn't one of them… Read Full Review

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