Bellway Homes Reviews - www.bellway.co.uk

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Latest Reviews

★☆☆☆☆

“I owned a flat on Bath Road Slough. There were major...”

Written on: 28/07/2016 by SueSlough (1 review written)

I owned a flat on Bath Road Slough. There were major leaks, boilers broke, no security in place. Ground rent and maintenance charges rose while service was non existent. Lots of break ins and criminal damages, property decayed without repair. We lost a lot of money on our home when we were forced to sell, when we couldn't keep up with mounting costs. I am convinced the entire project was a sham. There W's a managing agent, called Regus, who were completely impersonal and unhelpful. I… Read Full Review

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★☆☆☆☆

“Lacking Human Decency! Not just customer service!”

Written on: 19/07/2016 by Castillocd183 (1 review written)

Avoid this developer at all costs. There builders and site manager at Lyde Green,Bristol are extremely rude they rarely follow any good health and safety practice when moving large vehicles near residents homes who have already moved in. They have persistently asked us to move out vehicle from the street outside the property despite us raising a complaint with them that we only have one off street parking space and being a disabled resident I need to park near my property. Despite this there… Read Full Review

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★☆☆☆☆

“What customer service?”

Written on: 16/07/2016 by Steve.G (1 review written)

We bought a brand new Bellway home and as you would expect we looked forward to moving in. The Bellway staff were all smiles & treated us like we were old friends. Once we moved in the site manager "popped round' to see that everything was okay and he just had a few buts of paper that needed signing off. "don't worry about this & that" we were assured, " ill get that sorted out this week". DON'T sign anything unless you wish to close the matter. We have spent more than a year battling to have… Read Full Review

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★☆☆☆☆

“Kings reach development”

Written on: 15/07/2016 by Sandy7689 (1 review written)

Never ever buy a home from bellway homes. The finishing of the house is rubbish. The walls in our kitchen were not smooth which meant we had to resize our appliances. They randomly put sheds in the middle of the garden and then refuse to move the shedit. Every snag is met with "the house has been passed by nhbc standards" which politely means we are not doing anything for you. The handover person even said that there are so many uneducated people living on this development that they haven't got… Read Full Review

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★★★★★

“Customer Care Experience ”

Written on: 14/07/2016 by CollinCollins (1 review written)

The Customer Care Experience is 2nd to none! Abbottswood is the most wonderful site you can possibly have bought a house on. Over looking an excellent conservation area and only a short walk to Romsey. There is a lovely country walk of 1, 1/2 miles around the perimeter of the development which gives you the feel of country life but so close to all amenities. The sunsets are fantastic. All Bellway Homes are now sold so keep an eye open for resales as they go as soon as they come to… Read Full Review

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★☆☆☆☆

“A Major Disappointment”

Written on: 28/06/2016 by 447Ziegler (1 review written)

To say Bellway as a company are a disappointment is an understatement. They have no customer service skills and it gets worse the higher up the company you go. They will NOT acknowledge when a fault is their own, they will blame you before they blame themselves. I would never recommend to buy a home from them, the plans are never correct so delays are inevitable. I honestly do not believe that Bellway care about anything else but how much money they are making from innocent people that they… Read Full Review

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★★☆☆☆

“Replacement Front Door for Security - Kingley Gate”

Written on: 20/06/2016 by Lyn-free (1 review written)

Ever since moving in in April 2016, the front door has never locked properly. In fact, we have gone out a couple of times, only to return and discover that the door had not in fact locked. We have fitted an alarm for our piece of mind but decided that a new front door was needed. The local company, who came to give us a quote, said the Bellway door was cheap (estimate around £260), did not have a 5-lock mechanism and was not nearly thick enough. We decided to purchase a new front door at… Read Full Review

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★☆☆☆☆

“Bellway Holmes - Brooklands, Holmes Chapel”

Written on: 13/06/2016 by vqMcHugh121 (1 review written)

Shocking builders, avoid like the plague if you want a decent house to live in. Great sales team that give you all the talk then once you're in that's where it all starts to unravel. Snagging still going on months and months after we moved in, tiling is terrible, painting is terrible, just an awful finish to the house in every trade. Completion certs and paperwork still missing which should be in place before they even hand over. Customer Service worse than useless, never call you back and when… Read Full Review

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★☆☆☆☆

“Bellway Laindon Essex, Shocking”

Written on: 03/06/2016 by AddisonHolder153 (1 review written)

These builders are incompident. I have an alloted parking space and a carport. The carport has been erected incorrectly. The beams separating the bay's have been installed the wrong way round meaning the entrance is very tight, being on the end of the block I have a brick wall on one side. Now when I manage to get into the bay, I cannot open the door to get out. It is a total joke and Bellway have refused to rectify the situation. This is just the start of it. The open parking area has alloted… Read Full Review

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★☆☆☆☆

“Do not buy!!!!”

Written on: 01/06/2016 by Eganxc416 (1 review written)

Scholars place - Clowne Year and half in shower still leaking!! Plus numerous other 'minor' issues as we got told when complaints put in! Sorry was not aware that when we spent £165k on a new house that it was ok to have small problems with the build or finishing of our 'new' house?!! Tiles have been off and on more than we have been able to use the shower! Not sure why they think taking tiles off an on will stop the leak??? Customer care not interested Site manager telling us to do… Read Full Review

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★☆☆☆☆

“should be on the tv programme builders from hell....”

Written on: 27/05/2016 by 174McWilliams (1 review written)

should be on the tv programme builders from hell. finishing trades are useless. more stress than moving, think there should be a retention programme with new builds… Read Full Review

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★☆☆☆☆

“Shrinking house!!! ”

Written on: 25/05/2016 by Chesterhome (1 review written)

Bluestone Bell way homes Broughton, Flintshire. After being so excited about picking up the Keys to our lovely new home I was extremely disappointed to see my house had been made smaller than what we had originally viewed! Before releasing the funds and finalising the contracts we had a ''demonstration' of the house to show us what it looked like, this was to ensure we were happy with our new home before finalising the contract. The demonstration went well, we released the funds and we were… Read Full Review

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Derwentwaywallsend's Response to Chesterhome's Review

Written on: 01/06/2016

They are the most dishonest company I have ever in my entire life had to deal with, they lie through their back teeth

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★☆☆☆☆

“Don't buy a Bellway house ”

Written on: 19/05/2016 by Merrittpz319 (1 review written)

I would just like to let Bellway know that since I've moved into one of there home's I haven't enjoyed it one bit and it has just been stressful! I've had to have a number of repairs done that take ages to get sorted. There custom care NEVER get back to me when I leave messages or if I'm told I will get a call back I never do! Because the roads haven't been done I've had problems with my new BMW and had to have them repaired. BMW said I would never need these kinds of repairs done on a brand… Read Full Review

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★☆☆☆☆

“Over before it began”

Written on: 18/05/2016 by Hamptonpi73 (1 review written)

I sold my house stc,exchange date 1st july 2016, told i couldnt reserve a property, because they had to be sold before the end of june, as it was the year end for that years sales, £148.995 sale turned down, company comes first not the customer, thanks bellway or as i now call them bell ends reserved another home now, your loss… Read Full Review

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★☆☆☆☆

“DO NOT BUY!!!!! ”

Written on: 11/05/2016

2 years in and still haven't had issues corrected. Made Bellway aware on day 1. Customer care is disgusting. Solicitor now handling it. Complete amateur company. Cannot stress enough. DO NOT BUY FROM BELLWAY. DO NOT BUY FROM BELLWAY DO NOT BUY FROM BELLWAY DO NOT BUY FROM BELLWAY DO NOT BUY FROM BELLWAY DO NOT BUY FROM BELLWAY DO NOT BUY FROM BELLWAY… Read Full Review

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★☆☆☆☆

“Poor customer service ”

Written on: 09/05/2016 by SamPollock494 (1 review written)

We were looking at purchasing a new build on their woodlands site, went into the office to discuss the way forwards. Got approved for the mortgage and listed our house on the market. Was advised we couldn't early bird it without an offer on ours, and couldn't reserve it as the plot wasn't released. I kept upto date with the office and dropped in when we received an offer on ours. 2 weeks later I received a phone call saying the plot we were wanting had been early birded by a first time buyer… Read Full Review

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★☆☆☆☆

“Beware Bellway New Build”

Written on: 03/05/2016 by Shoemaker357 (1 review written)

We moved into a Bellway new build on the Earl's Green estate in Troon at the end of October 2015. Our next door neighbour had a flooding issue in his rear garden and ours was slightly waterlogged. In order to fix the levels within the gardens and make them to plan we had to give them access to dig up the garden, level it and returf. Our once lovely flat, even garden is no more. In it's place they were going to give us a sloping garden which was of no use to man nor beast and reluctantly… Read Full Review

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★★★★★

“Churchfields Development ”

Written on: 21/03/2016

I was a bit worried about buying a new build from bellway after reading all the bad reviews on this site but I can honestly say buying from bellway has been pretty good, we did have quite few snags but they all got sorted quite quickly for example scratched Windows which got changed and a slight chip in the main bathroom sink which also got changed.We have now been living in our new Bewdley house Style for about 3 months and the house has been well built, designed and plumbed, all the staff we… Read Full Review

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★★★★★

“Bellway Cowdenbeath”

Written on: 14/03/2016 by ElenaGallegos366 (1 review written)

I cannot recommend Bellway at Birchwood, Cowdenbeath highly enough. From the very beginning of the process their communication and assistance has been first class. I am very happy with the build quality and any minor issues have been dealt with swiftly and efficiently. I would definitely buy a Bellway home in the future… Read Full Review

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★☆☆☆☆

“Bellway homes Disgraceful customer care”

Written on: 29/02/2016 by Keithd479 (1 review written)

Do NOT BUY A BELLWAY HOME ON STANNINGTON PARK. After a monumental fight to get a moving day, we finally moved into our new home Jan 8th 2016. I paid £550000 for this house and although we had some minor issues the house is generally ok . The 3 houses on the same road as mine are still being built and the only access is on this one road in and out from one entrance. The building staff are unbelievably rude and do not give a dam about the customer. They have been digging the road up for weeks… Read Full Review

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