Bellway Homes Reviews - www.bellway.co.uk

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Latest Reviews

★☆☆☆☆

“Cheap quality, poorest customer service”

Written on: 21/10/2014 by Giulstine (1 review written)

I moved in my newly built flat last August, and in less than a week i had water dripping in my bedroom from the flat upstairs. Everything is breaking up very easily and the customer care department is completely unhelpful, slow and unresponsive. To be avoided, if you're looking for a nice and smooth move in experience… Read Full Review

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★★★★★

“Excellent service - well made”

Written on: 06/10/2014

I'll be brief - I didn't expect too much after all the reviews. But house is well made, service has been good (including after care) and my family love living in the house. Everyone loves a moan on these things - thought I'd write about my positive experience with Bellway. Cuckfield, West Sussex… Read Full Review

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★☆☆☆☆

“Worst Purchase Experience EVER and Most Expensive”

Written on: 19/09/2014 by Barbarao411 (1 review written)

We have spent a huge amount of money on a Bellway property on the Brooklands development. We are still not in the house and have just been given a revised completion date (for the 6th time) for the 3rd October, bearing in mind our mortgage offer expires on the 30th September. I cannot believe how awful the customer service has been, we specifically did not want to complete around our wedding at the end of August but of course we are told a date of the 3rd September. So we give notice on our… Read Full Review

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★☆☆☆☆

“Be Aware of Private Sewer”

Written on: 04/09/2014 by tonyc1967 (1 review written)

We bought a Bellway home 11 years ago, 3 months ago our garage flooded each time it rained. We got a drain engineer to look at the problem and found that we were connected to a soakaway with 12 other houses and that it had stopped working, when we contacted our water company we were told that it is a private sewer and that everyone connected to it is responsible to maintaining and repairs as they don't adopt soakaways. We spoke to bellway who said it was in our deeds it doesn't state soakaways… Read Full Review

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★★★★★

“Good After Sale Service”

Written on: 02/09/2014 by StRoss (1 review written)

At the time of writing, Bellway has an aggregated rating of 2/5 stars here. Prior to purchasing my Bellway home I looked at some of these negative reviews, and it does give you concerns, but I decided to proceed and buy a house on their "Baron's Meadow" development in Feb 2014. My expectation of a new build house is that snags are inevitable. In an ideal world this wouldn't be the case, but with so many parts, components, and different tradesman involved the contruction, some issues are… Read Full Review

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★★★★★

“A good as the sales and site team”

Written on: 12/08/2014

We originally planned to buy a Redrow home but they sold that from under us and didn't tell us and when they did said it was our fault for not listening properly. Anyways, we needed a bigger house due to little one arriving so looked back into Bellway on their Lakeside development. Service from the sales team exceptional did all they could to help and still do as they are still on site. The site manager has been excellent helping to resolve issues and even on the home demo spotted a few snags… Read Full Review

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★★★★★

“Hampton grange, Sundridge Park, Bromley ”

Written on: 11/08/2014

Anyone have any feedback on Bellway's Hampton Grange development on Plaistow Lane, Sundridge Park, Bromley? It looks great from the outside. Any indication of when the apartments become available? Thanks… Read Full Review

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★★☆☆☆

“General Build”

Written on: 11/08/2014 by rrBroussard405 (1 review written)

In the apartments there is NO sound proofing at all. A distinct lack of privacy all round for example laying in bed listening to what is going on above you. There is certainly no privacy in the bathrooms as sound carries. In general to the eye the apartment looked great, but all the walls are stud walls including the ceiling. Obviously the quicker they can be built the quicker they can be sold is the Bellway motto. The builders are having to rectify the window surrounds as the plaster has… Read Full Review

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★☆☆☆☆

“Non-existent customer service - shocking build quality”

Written on: 31/07/2014 by Jimmy124 (1 review written)

From start to finish Bellway have been appalling. Incredibly poor build quality examples below. The customer service was outrageous from start to finish, ending with a £120 admin fee for 2 signatures! Build Quality - bought the house with a window in the living room, came to move in and it had been bricked up and plastered by what looked like a 5 year old! Kitchen work top covered in deep scores when we moved in that they refused to repair/replace as they blamed us! Tiling in bathroom… Read Full Review

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★☆☆☆☆

“DON'T BUY BELLWAY”

Written on: 15/07/2014 by wvMead311 (1 review written)

You always think it isn't going to happen to you when you read reviews about something but it really has with Bellway. They have lied cheated and finally with their underhanded actions we have ended up with a house that is completely different from all other houses of that type because they made a planning error right from the start. By their ruthless unprofessional actions and their arrogant top management they have caused a bitter neighbour boundary dispute and we havn't even met our new… Read Full Review

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★☆☆☆☆

“Bellway Stay Away”

Written on: 14/07/2014 by Vayid (2 reviews written)

I bought a Bellway property from these guys, don’t do it.. after six months of completion I still have issues, it has been a complete pain to get them to do anything, use a professional snag when buying a new property, my only option now is to look at legal route. This is the response I got today from Jac Ryder, who is their head of customer service: Dear Mr Haujee Please be advised that I have now received both feedback from the glass inspection last week and my colleague, Liz Voss… Read Full Review

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★☆☆☆☆

“Think twice before buying!”

Written on: 10/07/2014

For those considering purchasing a house off Bellway please consider the following brief list of what my neighbours and I have to but up with daily: • Inconsiderate, rude, abusive and obnoxious builders with bad language • Appalling customer care once you’ve moved into your property • Site managers have no consideration for residents • Poor health and safety • Early wake up calls (6-6.30 am) • Sequence of which houses are built next is poor and causes problems for… Read Full Review

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★☆☆☆☆

“We bought our house from Bellway nearly 2 years ago...”

Written on: 29/06/2014 by McNeill177 (1 review written)

We bought our house from Bellway nearly 2 years ago now and have had problem after problem. We have now got to have all our garden pulled up because of the poor drainage, all the ceilings need pulling down as all the rooms upstairs creak and the ceilings make cracking noises and just recently we have finally won the battle of getting a new vent out in the roof as the loft was covered on mold but Bellway told us this was perfectly normal. Bellway seem to think they are doing us a favour by… Read Full Review

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★☆☆☆☆

“Dreadful aftercare! ”

Written on: 27/06/2014 by Bailey324 (1 review written)

We purchased our £265,000 house in Nottm last year. Initially it seemed ok although the sales lady hadn't been particularly pleasant. Gradually problems have occurred with the cheap fixtures and fittings. Some have been fixed but many haven't. The front door for example is faulty as are most of them on this development. Bellway however are hoping we will all go away quietly. Our major issue has been cheap nasty carpets which looked years old within weeks despite not wearing shoes inside, and… Read Full Review

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Househunt's Comment

Written on: 23/07/2014

Out of interest which development in Nottingham is this? I'm currently considering a Belway plot in notts.

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★★★☆☆

“The jury is out”

Written on: 23/06/2014 by 50Hale (1 review written)

After four and a half months of completion delays I was not too pleased with Bellway Homes. The excuses were pitiful -weather (pretty average Manchester winter), run out of roofing tiles (!), couldn't source floor tiles which we had ordered, laid floor tiles in wrong place (!). The delays cost me around £10,000 in temporary accommodation and didn't even merit a sincere apology from the developers. After moving in we have had a leak from upstairs radiator onto lounge ceiling, and problems… Read Full Review

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★★★★★

“The Greens Hinckley”

Written on: 19/06/2014 by ChrisK78 (1 review written)

We have been delighted both with our home and the fantastic level of after sales service from the team here in Hinckley. We moved in around 5 weeks ago and whilst there have been some snags (nothing major) all have been dealt with promptly and professionally by the team. All are helpful, friendly and have given great customer service… Read Full Review

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★☆☆☆☆

“noisy workmen on site.managers are vile.customer care...”

Written on: 18/06/2014 by DarioCormier130 (1 review written)

noisy workmen on site.managers are vile.customer care team sre terrible and have a bad attitude… Read Full Review

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★☆☆☆☆

“Belway Bodgers !”

Written on: 15/06/2014

In February we purchased a £369,000 5 bedroom house on the Belway Mosaic development in Peterborough. Our initial joy soon turned to absolute despair ! We carried out the pre completion inspection 7 days before completion and were assured by the sales staff that around 20 defects would be corrected before completion. When completion day came around only 4 of the jobs had been done and the shoddy workmanship actually created another 2 problems ! Now four months later we are still waiting for… Read Full Review

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Bertiecat's Comment

Written on: 27/06/2014

I couldn't agree more. From One miserable Bellway owner to another!!!

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★★★★★

“Lovely new home”

Written on: 30/05/2014 by Kristina-k (1 review written)

Having recently bought a new Bellway home on the Grove Farm Drive estate in Adlington, Chorley, my husband & I are delighted with our new home and the service we have received from Bellway. The houses are very thoughtfully designed & the finish of the fixtures & fitting of very high quality. We had a few minor things that needed to be dealt with ie. a mark on an internal door, some silicon on a window sill etc. All of these issues were dealt with quickly & efficiently and now we live in a… Read Full Review

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Cfmalan's Response to Kristina-k's Review

Written on: 15/06/2014

Well said. And completely agree. I love my house on Grove Farm too.

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★★☆☆☆

“Driveway too narrow”

Written on: 26/05/2014 by joannebellefield (1 review written)

We have recently bought a Bellway home in Liverpool priced at £299.995. The driveway is too narrow and not fit for its purpose. At the side of the driveway there is a fourteen inch drop leading to next door. We have great difficulty parking our car as we are afraid of going over the edge onto next doors property and damaging our car and putting our selves at risk. When we park our car up the passengers cant get out of the car properly without dropping down onto next doors path who isnt very… Read Full Review

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Walker1953's Response to joannebellefield's Review

Written on: 23/06/2014

Definitely agree with observation about narrow driveway. We also have a 4 bed £300k+ Bellway house.

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