Bellway Homes Reviews - www.bellway.co.uk

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Latest Reviews

★☆☆☆☆

“My biggest regret is buying a Bellway home”

Written on: 06/09/2016 by Irelandv179 (1 review written)

We've lived in our new Bellway home for just over a year. It has been a hassle for the whole of that time. House was finished to a very poor standard, snagging has taken forever to do - not to a great standard may I add. We actually cannot wait to sell! If you are buying a Bellway home, on the day of completion refuse to sign any paperwork connected to the overall finish of the house etc. Spend a week doing all your snagging and create a comprehensive list. Until all snagging is finished only… Read Full Review

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★☆☆☆☆

“well over priced”

Written on: 03/09/2016 by thetinman (1 review written)

just been to look at a new bellway home in bolton.165.000 for a small 3 bed semi. ive worked in the building trade for over twenty five years and never been in a house that has more silicone seal then this one to cover up bad workmanship.hell of a lot of money for what you get… Read Full Review

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★☆☆☆☆

“Post warranty issues”

Written on: 28/08/2016 by zvStephenson77 (1 review written)

Our house is approaching 3 years old and it appears to me that Bellway apply the minimum quality to their properties that they pass the warranty period and then fall apart . In the past three month we have the hot water system repaired £200, solar panel leaking and needed to be switched off- £100- boiler repaired £250 -and today the pipe under the sink burst so we have had the emergency plumber out. All tradesmen have blamed the poor workmenship of Bellway. The pipe today was incorrectly… Read Full Review

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★☆☆☆☆

“Appauling”

Written on: 23/08/2016 by 1987Guthrie (1 review written)

Think very carefully before you part with your hard earn money to Bellway homes. 16 months on and we still have issues. No insulation, kitchen granite had to be replaced. Garden floods. Taps leak. Our woodwork has been painted 4 times and now looks worse. Scratched Windows. Dreadful customer service. The list goes on and on. I have nothing good to say about the property or the developer. Avoid avoid avoid… Read Full Review

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★☆☆☆☆

“Rip off!!”

Written on: 18/08/2016 by ypWare411 (1 review written)

Bought my Bellway Homes apartment 9yrs ago in September. Whilst undertaking major redecoration works for the first time since purchase it has only now become apparent just how slap dash the construction work is! Finding gaps the width of pound coins which had been covered up with decorators chalk and mastic etc. Spent ages trying to scrub paint off the door hinges. Door handle fixtures look like they've been put on by a five year old with a screwdriver and any loose screws found on the floor. I… Read Full Review

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★☆☆☆☆

“AVOID BELLWAY AT ALL COSTS”

Written on: 08/08/2016

I wouldn't recommend Bellway to anybody. The homes are overpriced, don't come with any additional features like most building companies provide, and their customer service is appalling. Pushy sales teams talk you into anything they can by giving false promises - we were promised so much at first and they went back on their word the very next day when it came to reserving, they rush you to exchange contracts and treat you like dirt. They hold back on information and acted very threatening when… Read Full Review

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Laney36's Comment

Written on: 27/08/2016

Which development were you looking at?

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★★★★★

“Excellent company ”

Written on: 05/08/2016

We moved into our Bellway home and have absolutely nothing to complain about. The site manager and sales adviser have bent over backwards to ensure we are happy in our new home. We aren't first time buyers, in fact we were in our last home for 33 years and I'm the fussiest person around and hard to please but everything we have asked for has been done to the highest standard. The flooring, tiling and lightning is of the highest standard and above our expectations. If we've found a problem (and… Read Full Review

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★☆☆☆☆

“DON'T BUY A BELLWAY HOME ”

Written on: 02/08/2016 by Beck200 (1 review written)

PLEASE READ ANY PAPERWORK YOU SIGN WITH BELLWAY HOMES VERY CAREFULLY. THE SALES ADVISORS CAN MISLEAD YOU INTO SIGNING DOCUMENTS WITHOUT CLEARLY EXPLAINING THE TERMS AND CONDITIONS. THE FITXURES AND FITTINGS ARE NON-REFUNDABLE. PLEASE INSPECT THE NEWBUILD VERY CAREFULLY AS THERE ARE OFTEN PROBLEMS WITH THE NEWBUILD WHICH YOU AS THE NEW HOMEOWNER WILL NEED TO IDENTIFY. THE COMPLAINTS PROCEDURE IS JUST APPALLING AND YOU WILL HAVE LITTLE SUCCESS WITH THE GROUP CUSTOMER CARE MANAGER. I HAVE… Read Full Review

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★☆☆☆☆

“I owned a flat on Bath Road Slough. There were major...”

Written on: 28/07/2016 by SueSlough (1 review written)

I owned a flat on Bath Road Slough. There were major leaks, boilers broke, no security in place. Ground rent and maintenance charges rose while service was non existent. Lots of break ins and criminal damages, property decayed without repair. We lost a lot of money on our home when we were forced to sell, when we couldn't keep up with mounting costs. I am convinced the entire project was a sham. There W's a managing agent, called Regus, who were completely impersonal and unhelpful. I… Read Full Review

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★☆☆☆☆

“Lacking Human Decency! Not just customer service!”

Written on: 19/07/2016 by Castillocd183 (1 review written)

Avoid this developer at all costs. There builders and site manager at Lyde Green,Bristol are extremely rude they rarely follow any good health and safety practice when moving large vehicles near residents homes who have already moved in. They have persistently asked us to move out vehicle from the street outside the property despite us raising a complaint with them that we only have one off street parking space and being a disabled resident I need to park near my property. Despite this there… Read Full Review

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★☆☆☆☆

“What customer service?”

Written on: 16/07/2016 by Steve.G (1 review written)

We bought a brand new Bellway home and as you would expect we looked forward to moving in. The Bellway staff were all smiles & treated us like we were old friends. Once we moved in the site manager "popped round' to see that everything was okay and he just had a few buts of paper that needed signing off. "don't worry about this & that" we were assured, " ill get that sorted out this week". DON'T sign anything unless you wish to close the matter. We have spent more than a year battling to have… Read Full Review

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★☆☆☆☆

“Kings reach development”

Written on: 15/07/2016 by Sandy7689 (1 review written)

Never ever buy a home from bellway homes. The finishing of the house is rubbish. The walls in our kitchen were not smooth which meant we had to resize our appliances. They randomly put sheds in the middle of the garden and then refuse to move the shedit. Every snag is met with "the house has been passed by nhbc standards" which politely means we are not doing anything for you. The handover person even said that there are so many uneducated people living on this development that they haven't got… Read Full Review

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★★★★★

“Customer Care Experience ”

Written on: 14/07/2016 by CollinCollins (1 review written)

The Customer Care Experience is 2nd to none! Abbottswood is the most wonderful site you can possibly have bought a house on. Over looking an excellent conservation area and only a short walk to Romsey. There is a lovely country walk of 1, 1/2 miles around the perimeter of the development which gives you the feel of country life but so close to all amenities. The sunsets are fantastic. All Bellway Homes are now sold so keep an eye open for resales as they go as soon as they come to… Read Full Review

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★☆☆☆☆

“A Major Disappointment”

Written on: 28/06/2016 by 447Ziegler (1 review written)

To say Bellway as a company are a disappointment is an understatement. They have no customer service skills and it gets worse the higher up the company you go. They will NOT acknowledge when a fault is their own, they will blame you before they blame themselves. I would never recommend to buy a home from them, the plans are never correct so delays are inevitable. I honestly do not believe that Bellway care about anything else but how much money they are making from innocent people that they… Read Full Review

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★★☆☆☆

“Replacement Front Door for Security - Kingley Gate”

Written on: 20/06/2016 by Lyn-free (1 review written)

Ever since moving in in April 2016, the front door has never locked properly. In fact, we have gone out a couple of times, only to return and discover that the door had not in fact locked. We have fitted an alarm for our piece of mind but decided that a new front door was needed. The local company, who came to give us a quote, said the Bellway door was cheap (estimate around £260), did not have a 5-lock mechanism and was not nearly thick enough. We decided to purchase a new front door at… Read Full Review

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★☆☆☆☆

“Bellway Holmes - Brooklands, Holmes Chapel”

Written on: 13/06/2016 by vqMcHugh121 (1 review written)

Shocking builders, avoid like the plague if you want a decent house to live in. Great sales team that give you all the talk then once you're in that's where it all starts to unravel. Snagging still going on months and months after we moved in, tiling is terrible, painting is terrible, just an awful finish to the house in every trade. Completion certs and paperwork still missing which should be in place before they even hand over. Customer Service worse than useless, never call you back and when… Read Full Review

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★☆☆☆☆

“Bellway Laindon Essex, Shocking”

Written on: 03/06/2016 by AddisonHolder153 (1 review written)

These builders are incompident. I have an alloted parking space and a carport. The carport has been erected incorrectly. The beams separating the bay's have been installed the wrong way round meaning the entrance is very tight, being on the end of the block I have a brick wall on one side. Now when I manage to get into the bay, I cannot open the door to get out. It is a total joke and Bellway have refused to rectify the situation. This is just the start of it. The open parking area has alloted… Read Full Review

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★☆☆☆☆

“Do not buy!!!!”

Written on: 01/06/2016 by Eganxc416 (1 review written)

Scholars place - Clowne Year and half in shower still leaking!! Plus numerous other 'minor' issues as we got told when complaints put in! Sorry was not aware that when we spent £165k on a new house that it was ok to have small problems with the build or finishing of our 'new' house?!! Tiles have been off and on more than we have been able to use the shower! Not sure why they think taking tiles off an on will stop the leak??? Customer care not interested Site manager telling us to do… Read Full Review

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★☆☆☆☆

“should be on the tv programme builders from hell....”

Written on: 27/05/2016 by 174McWilliams (1 review written)

should be on the tv programme builders from hell. finishing trades are useless. more stress than moving, think there should be a retention programme with new builds… Read Full Review

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★☆☆☆☆

“Shrinking house!!! ”

Written on: 25/05/2016 by Chesterhome (1 review written)

Bluestone Bell way homes Broughton, Flintshire. After being so excited about picking up the Keys to our lovely new home I was extremely disappointed to see my house had been made smaller than what we had originally viewed! Before releasing the funds and finalising the contracts we had a ''demonstration' of the house to show us what it looked like, this was to ensure we were happy with our new home before finalising the contract. The demonstration went well, we released the funds and we were… Read Full Review

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Derwentwaywallsend's Response to Chesterhome's Review

Written on: 01/06/2016

They are the most dishonest company I have ever in my entire life had to deal with, they lie through their back teeth

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