Bellway Homes Reviews - www.bellway.co.uk

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Latest Reviews

★☆☆☆☆

“DO NOT BUY”

Written on: 26/01/2015 by saHackett478 (1 review written)

All that residants want in Prospect Place in Cardiff bay is peace and quietness,especially over the weekend.This weekend we couldnt believe that the builders were working today ( sat 23/1/15).they were shouting and using foul language to each other and too residents.if you complian to the site manager,he would the same,and he gets very abusive towards you when you complain. I would advice anyone NOT to buy from Bellway homes,and the customer care team in south wales are rubbish… Read Full Review

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★☆☆☆☆

“Customer Service is a Joke”

Written on: 21/01/2015 by LilyHubbard1968 (1 review written)

We moved in to a new house at Claremont Park Alloa, worst move ever, so much for a home you can be proud of... Dogged with problems from the word go, turf in back garden had to get lifted and new lawn re-laid as it was brown instead of green due to lack of watering, scratches on kitchen worktops, scratches on windows, floor in living room was uneven, they levelled floor with a machine and house ended up full of stoor. The site agent and his assistant fobbed us of with excuses or avoided… Read Full Review

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★★★★★

“Happy home owner”

Written on: 13/01/2015 by Barland (1 review written)

Moved into a Keats 'A' house at grove farm drive, Adlington in Feb 2014. We are very happy with the house both in design and standard of build. We have had a few minor problems (only as you'd expect with a new house) but these have been resolved quickly and without any question. The house is admired by all who visit us and are very proud to live here. The site manager and sales team are extremely helpful and pleasant. We would certainly recommend a Bellway house on Grove Farm… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 12/01/2015 by SamaraPatterson346 (1 review written)

Never, ever buy a Bellway home if you live anywhere that gets rain. My house pisses water in from just about everywhere during any kind of storm. The roof leaks because the tiles don't overlap the industry standard. The flashings on the front are not long enough so if the wind and rain come from a certain direction, water pisses in through the brickwork. Currently, mid storm, my garage ceiling is about to give way under the weight of water. Last year it was the lounge and main bedroom, year… Read Full Review

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★★★★★

“Very happy customers”

Written on: 08/01/2015 by Helenandstef (1 review written)

We moved into our new home at The Greens,Hinckley in December.The team that have dealt with us Site building,and Sales could not have been more helpful.Any problems(and there are bound to be some)were dealt with swiftly and professionally.We are really happy with our lovely home and would happily recommend a Bellway Home on this development… Read Full Review

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★★★★★

“Couldn't be happier”

Written on: 18/12/2014 by Gemma014 (1 review written)

It seems people leave reviews on here only when bad things have happened so thought I would share my positive experience. I bought a property in the new Rocket Green estate in a nice area of Liverpool, we found the house we liked back in June and moved in about 2 weeks ago. The house was not perfect, but of course with so many people involved in the build it wasn't going to be but our site manager and sales advisor couldn't have done more for us. The snagging was sorted mostly within a day by… Read Full Review

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★☆☆☆☆

“dont care ”

Written on: 16/12/2014 by prospect25 (1 review written)

bellway homes ltd,in Prospect place,cardiff bay,treat residents like very badily.when they are doing building work on site.The site manager just swears and very abusive towards residents.when you contact the south wales office,the customer care team are terrible,and put the phone down on you when you complain,even the head office are just as bad.i advice people not to buy or think twice of buying from bellway homes.its a terrible company… Read Full Review

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★☆☆☆☆

“Cheap quality, poorest customer service”

Written on: 21/10/2014 by Giulstine (1 review written)

I moved in my newly built flat last August, and in less than a week i had water dripping in my bedroom from the flat upstairs. Everything is breaking up very easily and the customer care department is completely unhelpful, slow and unresponsive. To be avoided, if you're looking for a nice and smooth move in experience… Read Full Review

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Vayid's Response to Giulstine's Review

Written on: 12/11/2014

Total agree these guys are cow boys, we need to make sure that all new home buyers stay away.

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Vayid's Response to Giulstine's Review

Written on: 12/11/2014

We cant these guys stress and mess with peoples lives, i have been over so many issues with them, they lie and now their MD Stuart Wallace has just put the phone down on me, over a simple internal door.. shocking.

We all need to make sure new home buyers don't buy from these losers.

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★★★★★

“Excellent service - well made”

Written on: 06/10/2014

I'll be brief - I didn't expect too much after all the reviews. But house is well made, service has been good (including after care) and my family love living in the house. Everyone loves a moan on these things - thought I'd write about my positive experience with Bellway. Cuckfield, West Sussex… Read Full Review

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★☆☆☆☆

“Worst Purchase Experience EVER and Most Expensive”

Written on: 19/09/2014 by Barbarao411 (1 review written)

We have spent a huge amount of money on a Bellway property on the Brooklands development. We are still not in the house and have just been given a revised completion date (for the 6th time) for the 3rd October, bearing in mind our mortgage offer expires on the 30th September. I cannot believe how awful the customer service has been, we specifically did not want to complete around our wedding at the end of August but of course we are told a date of the 3rd September. So we give notice on our… Read Full Review

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Vayid's Comment

Written on: 13/11/2014

Bellway are cow boys, all prospected home buyers should stay clear..

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★☆☆☆☆

“Be Aware of Private Sewer”

Written on: 04/09/2014 by tonyc1967 (1 review written)

We bought a Bellway home 11 years ago, 3 months ago our garage flooded each time it rained. We got a drain engineer to look at the problem and found that we were connected to a soakaway with 12 other houses and that it had stopped working, when we contacted our water company we were told that it is a private sewer and that everyone connected to it is responsible to maintaining and repairs as they don't adopt soakaways. We spoke to bellway who said it was in our deeds it doesn't state soakaways… Read Full Review

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★★★★★

“Good After Sale Service”

Written on: 02/09/2014 by StRoss (1 review written)

At the time of writing, Bellway has an aggregated rating of 2/5 stars here. Prior to purchasing my Bellway home I looked at some of these negative reviews, and it does give you concerns, but I decided to proceed and buy a house on their "Baron's Meadow" development in Feb 2014. My expectation of a new build house is that snags are inevitable. In an ideal world this wouldn't be the case, but with so many parts, components, and different tradesman involved the contruction, some issues are… Read Full Review

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★★★★★

“A good as the sales and site team”

Written on: 12/08/2014

We originally planned to buy a Redrow home but they sold that from under us and didn't tell us and when they did said it was our fault for not listening properly. Anyways, we needed a bigger house due to little one arriving so looked back into Bellway on their Lakeside development. Service from the sales team exceptional did all they could to help and still do as they are still on site. The site manager has been excellent helping to resolve issues and even on the home demo spotted a few snags… Read Full Review

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★★★★★

“Hampton grange, Sundridge Park, Bromley ”

Written on: 11/08/2014

Anyone have any feedback on Bellway's Hampton Grange development on Plaistow Lane, Sundridge Park, Bromley? It looks great from the outside. Any indication of when the apartments become available? Thanks… Read Full Review

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★★☆☆☆

“General Build”

Written on: 11/08/2014 by rrBroussard405 (1 review written)

In the apartments there is NO sound proofing at all. A distinct lack of privacy all round for example laying in bed listening to what is going on above you. There is certainly no privacy in the bathrooms as sound carries. In general to the eye the apartment looked great, but all the walls are stud walls including the ceiling. Obviously the quicker they can be built the quicker they can be sold is the Bellway motto. The builders are having to rectify the window surrounds as the plaster has… Read Full Review

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★☆☆☆☆

“Non-existent customer service - shocking build quality”

Written on: 31/07/2014 by Jimmy124 (1 review written)

From start to finish Bellway have been appalling. Incredibly poor build quality examples below. The customer service was outrageous from start to finish, ending with a £120 admin fee for 2 signatures! Build Quality - bought the house with a window in the living room, came to move in and it had been bricked up and plastered by what looked like a 5 year old! Kitchen work top covered in deep scores when we moved in that they refused to repair/replace as they blamed us! Tiling in bathroom… Read Full Review

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★☆☆☆☆

“DON'T BUY BELLWAY”

Written on: 15/07/2014 by wvMead311 (1 review written)

You always think it isn't going to happen to you when you read reviews about something but it really has with Bellway. They have lied cheated and finally with their underhanded actions we have ended up with a house that is completely different from all other houses of that type because they made a planning error right from the start. By their ruthless unprofessional actions and their arrogant top management they have caused a bitter neighbour boundary dispute and we havn't even met our new… Read Full Review

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★☆☆☆☆

“Bellway Stay Away”

Written on: 14/07/2014 by Vayid (2 reviews written)

I bought a Bellway property from these guys, don’t do it.. after six months of completion I still have issues, it has been a complete pain to get them to do anything, use a professional snag when buying a new property, my only option now is to look at legal route. This is the response I got today from Jac Ryder, who is their head of customer service: Dear Mr Haujee Please be advised that I have now received both feedback from the glass inspection last week and my colleague, Liz Voss… Read Full Review

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★☆☆☆☆

“Think twice before buying!”

Written on: 10/07/2014

For those considering purchasing a house off Bellway please consider the following brief list of what my neighbours and I have to but up with daily: • Inconsiderate, rude, abusive and obnoxious builders with bad language • Appalling customer care once you’ve moved into your property • Site managers have no consideration for residents • Poor health and safety • Early wake up calls (6-6.30 am) • Sequence of which houses are built next is poor and causes problems for… Read Full Review

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★☆☆☆☆

“We bought our house from Bellway nearly 2 years ago...”

Written on: 29/06/2014 by McNeill177 (1 review written)

We bought our house from Bellway nearly 2 years ago now and have had problem after problem. We have now got to have all our garden pulled up because of the poor drainage, all the ceilings need pulling down as all the rooms upstairs creak and the ceilings make cracking noises and just recently we have finally won the battle of getting a new vent out in the roof as the loft was covered on mold but Bellway told us this was perfectly normal. Bellway seem to think they are doing us a favour by… Read Full Review

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