Bellway Homes Reviews - www.bellway.co.uk

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Latest Reviews

★☆☆☆☆

“very poor customer service”

Written on: 20/01/2017 by IrinaV (1 review written)

The manner the Customer Service team is treating their customers is totally shocking! So rude! … Read Full Review

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★☆☆☆☆

“VERY POOR CUSTOMER SERVICE”

Written on: 19/01/2017 by aguirre21 (1 review written)

I'm the tenant from plot 54 - Waterhouse Mill, Bollington. I moved in to my new house in the end of October 2015. Today is Thursday 19th January 2017 and still pending snagging (very few). To make sure that the snagging is moving you need chase all the time to customer service if you don't chase them, nothing is happening. I was having problem today 19th January with Bellway- CUSTOMER SERVICE to arrange the electrician, who wanted to come on Monday 23th January between 8am-9am . I spoke to… Read Full Review

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★★★★☆

“Some issues but overall ok.”

Written on: 15/01/2017 by Kayleighw429 (1 review written)

We reserved a 3 Beedroooms Terraced in the Pinnacle Square Development in Bexleyheath. We managed a good deal at reservation: All flooring included ( we wanted all laminate and tiles in the bathrooms and also we asked for a dishwasher included. The sales tea were excellent, patient and very helpful at the time to make the choices We bought completely off plan and the house completed dead on the day we were told 13 months earlier. All the additions were completed as we requested and at good… Read Full Review

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★☆☆☆☆

“Shocking Builders - never again”

Written on: 15/01/2017 by Hood432 (1 review written)

From day one we have had issues with our over oriced house. 1 almost total kitchen replacement 2 burglar alarm not fitted to our brief 3 incorrect surfacing used on private driveway 4 ridiculous placement of lighting - resulting in not being able to open doors 5 fuse box fitted incorrectly 6 little information about annual management charge 7 now nhbc involved in numerous cases due to leaking feet roof canopy in front bedrooms 8 fading windows 9 failure to fit kitchen plugs as per their… Read Full Review

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Derwentwaywallsend's Comment

Written on: 17/01/2017

you have had the same problems as me, seems normal for Bellway

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★★☆☆☆

“I just wouldnt buy it or get a independent company 2...”

Written on: 15/01/2017 by CharlizeMcLaughlin (1 review written)

I just wouldnt buy it or get a independent company 2 check everything on the property… Read Full Review

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★☆☆☆☆

“Dreadful Quality Builders ”

Written on: 10/01/2017 by mrw5646 (1 review written)

We bought a luxury flat. The fixtures plumbing etc are of very poor quality . Their plumbing contractors bodged everything. Some fittings held together with Gaffa Tape. 4 flats have all had same problems leaking cisterns faulty pressure tanks. No access to cisterns we had to have holes knocked in the bathroom wall to replace cistern etc. It has cost us over £1000 in repairs so far. Bellway arnt interested. The parts you cant see are of the cheapest quality many parts from bankrupt suppliers… Read Full Review

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★★☆☆☆

“Security Issues with Windows”

Written on: 23/12/2016 by RayJono (3 reviews written)

Following a recent burglary to a neighbours property I contacted Bellway to point out that the windows installed were poor in respect of security and that the window of the attacked home was forced open in seconds (cctv from a neighbours home highlighted this). As a result myself and a number of neighbours are installing very secure window jammers which lock and prevent the same thing happening. The £100 expense is irrelevant I wanted to highlight the issue so that future builds could possibly… Read Full Review

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★★★★☆

“Suprisingly good given the reviews”

Written on: 24/11/2016 by Jimbo1483 (1 review written)

I don't usually write reviews but after reading some on here I was worried about my house purchase and hoping to put some peoples minds at ease. Purchased a house in the Eastfields estate and on have been very pleased with the house. It is a great size for the money and feels like a home already after only a couple of months. Our site manager is excellent in dealing with any issues we have had and the lady in the sales room was always very helpful. The house had some snagging which is… Read Full Review

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★☆☆☆☆

“Bellway alloa rubbish”

Written on: 22/11/2016 by 1975Healy (1 review written)

First of all for the price the house was its not worth anywhere near that sum of money! Finish of house inside is average lots of movement so lets see if they fix it ! Doubt it without a fight! Been in the house 4 months and if could go back i would hav steered well clear builders just after ur cash !!!roughcast has been broke of and redone 3 times now and still isnt right just done as quick as possible to shut me up! Done in winter might i add! So will fall off in a yr or 2 ! DONT BUY BELLWAY… Read Full Review

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James.arg's Comment

Written on: 09/01/2017

Hello, I'm thinking about buying one of their houses and I would appreciate if you can explain what would be a good approach to avoid these problems you have. The house is about to be finished in a few months.
Many thanks in advance.

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Derwentwaywallsend's Comment

Written on: 17/01/2017

Use your own solicitor, do not use theirs whatever you do, as they will not tell you any search problems, I have cranes and noise 24/7 the solicitor never told me this from Bellways.

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★☆☆☆☆

“As bad as it gets”

Written on: 22/11/2016

I have never seen such a poor quality of construction. Sewage pipes are not inclined properly, fire safety is below zero (one of the houses in our development had experienced this problem first hand), and customer support is non-existent. They don't take any responsibilities for what happened and will continue building all over the country. There is nothing good I can say about my experience with the company, it is shocking that they are allowed to do business that way… Read Full Review

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Derwentwaywallsend's Comment

Written on: 17/01/2017

you have more protection buying a pair of shoes, NHBC is in cahoots with the builders, they sign off things that have not been done.

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★☆☆☆☆

“replaced everything”

Written on: 17/11/2016 by uqHill297 (1 review written)

We bought a home from them in Spekefield muse Liverpool . I know its 6 years and no replies from the call from Bellway customer services since we moved in. we had to replace the boiler in year three and the electric shower all the windows up stairs by year four, the back door lock and hinge broke in year two . we started to landscape the garden and there was more rubbish buried in the garden then in a council tip. shower broke after two years .Not enough vents on the roof that the felt on the… Read Full Review

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★☆☆☆☆

“Bellway Homes - Criminal Service”

Written on: 21/10/2016 by HayleyHigson (1 review written)

After deciding to buy a new build we found a beautiful new site in Blandford, Dorset...it seemed perfect! The initial sales consultation was ok, however we were still keen as we had our heart set on living there. Once we had said yes to a property that's when the problems started. We were railroaded into the exchange and completion on the basis we would lose the property as they had so much interest, which we now know is a lie as they can't sell half the properties. ....at times asking us to… Read Full Review

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Gyan93's Response to HayleyHigson's Review

Written on: 10/01/2017

Are you from milldown Blandford? sounds so bad...and really sorry about your situation

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Hayleyhigson's reply to Gyan93's Comment

Written on: 11/01/2017

Yes that's right, are you thinking about buying there?

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★★★★★

“Very good experience”

Written on: 18/10/2016 by 15knights (1 review written)

While purchasing a bellway home at Wheatley fields, ruddington, Nottingham I did some research and read review pages such as this to find out more, therefore after completing in July this year I thought it only fair to share our experience. After hearing and reading so many horror stories about new build properties we were getting very anxious as the completion crept upon us having many sleepless nights over snagging before we had even looked inside the property. With time against us we did… Read Full Review

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Derwentwaywallsend's Response to 15knights's Review

Written on: 17/01/2017

you must have the luck of the Irish

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★★☆☆☆

“What they DON'T tell you!”

Written on: 04/10/2016 by HH1970 (1 review written)

Having spent £300k on a home we foolishly expected we'd be delighted with our purchase! There have been many disappointments, lots of waiting for action, many hours at home spent waiting for contractors to attend and after 18 months still unresolved issues including a garden that's probably better used for mud wrestling competitions! However the latest upset has seen 2 old aged pensioners and a child with no hot water or heating! Despite being told that everything was covered for 2 years we… Read Full Review

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★☆☆☆☆

“My biggest regret is buying a Bellway home”

Written on: 06/09/2016 by Irelandv179 (1 review written)

We've lived in our new Bellway home for just over a year. It has been a hassle for the whole of that time. House was finished to a very poor standard, snagging has taken forever to do - not to a great standard may I add. We actually cannot wait to sell! If you are buying a Bellway home, on the day of completion refuse to sign any paperwork connected to the overall finish of the house etc. Spend a week doing all your snagging and create a comprehensive list. Until all snagging is finished only… Read Full Review

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★☆☆☆☆

“well over priced”

Written on: 03/09/2016 by thetinman (1 review written)

just been to look at a new bellway home in bolton.165.000 for a small 3 bed semi. ive worked in the building trade for over twenty five years and never been in a house that has more silicone seal then this one to cover up bad workmanship.hell of a lot of money for what you get… Read Full Review

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★☆☆☆☆

“Post warranty issues”

Written on: 28/08/2016 by zvStephenson77 (1 review written)

Our house is approaching 3 years old and it appears to me that Bellway apply the minimum quality to their properties that they pass the warranty period and then fall apart . In the past three month we have the hot water system repaired £200, solar panel leaking and needed to be switched off- £100- boiler repaired £250 -and today the pipe under the sink burst so we have had the emergency plumber out. All tradesmen have blamed the poor workmenship of Bellway. The pipe today was incorrectly… Read Full Review

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★☆☆☆☆

“Appauling”

Written on: 23/08/2016 by 1987Guthrie (1 review written)

Think very carefully before you part with your hard earn money to Bellway homes. 16 months on and we still have issues. No insulation, kitchen granite had to be replaced. Garden floods. Taps leak. Our woodwork has been painted 4 times and now looks worse. Scratched Windows. Dreadful customer service. The list goes on and on. I have nothing good to say about the property or the developer. Avoid avoid avoid… Read Full Review

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★☆☆☆☆

“Rip off!!”

Written on: 18/08/2016 by ypWare411 (1 review written)

Bought my Bellway Homes apartment 9yrs ago in September. Whilst undertaking major redecoration works for the first time since purchase it has only now become apparent just how slap dash the construction work is! Finding gaps the width of pound coins which had been covered up with decorators chalk and mastic etc. Spent ages trying to scrub paint off the door hinges. Door handle fixtures look like they've been put on by a five year old with a screwdriver and any loose screws found on the floor. I… Read Full Review

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★☆☆☆☆

“AVOID BELLWAY AT ALL COSTS”

Written on: 08/08/2016

I wouldn't recommend Bellway to anybody. The homes are overpriced, don't come with any additional features like most building companies provide, and their customer service is appalling. Pushy sales teams talk you into anything they can by giving false promises - we were promised so much at first and they went back on their word the very next day when it came to reserving, they rush you to exchange contracts and treat you like dirt. They hold back on information and acted very threatening when… Read Full Review

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Laney36's Comment

Written on: 27/08/2016

Which development were you looking at?

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