Evans Halshaw, Chester, Cheshire Reviews

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3.8 stars
Average rating for this product is: 3.8 out of 5

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Average Ratings for Evans Halshaw, Chester, Cheshire

  • Customer service3.7 stars
  • Value for Money3.9 stars
  • Overall rating3.8 stars

6 Reviews For Evans Halshaw, Chester, Cheshire

  • Guest 13th Oct 2009

    Reviewer rating: 1 stars


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    I visited Evans Halshaw Chester a couple of weeks ago, the minute i arrived i was totally ignored, i approached a salesman who said he was already with someone and would be with me shortly, having browsed round the show room i noticed he was sat at a desk and no contact with any other persons was made!

    I then approached him ten minutes later and asked would it be possible to arrange a test drive, he said there was not enough staff available for him to leave the premises, i asked could i make an appointment and he seemed very un-interested. I therefore left and decided to try again a few days later as i was keen to purchase the new fiesta for my daughter.

    I returned the following week and again was made to feel like a nuisance, i indicated i was looking to buy the new fiesta and would be happy to take a stock car as it was needed quite quickly. I found the vehicle i wanted to purchase and asked could it be possible to have the car within the next few days as it would be a cash purchase so no finance etc, i was told that they needed at least 5 days notice as the admin department would not tax the car at short notice! I thought the salesman was joking and he said no, that they wouldn't do it at short notice.

    Surely given the current climate any sales would be welcomed!

    I have since purchased a different vehicle from a different dealer, who were extremely helpful and i had the car within 48 hours of going to them.

    I would not recommend Evans Halshaw, very disappointed.

    Mr Morris-Jones

  • Lesley Heatley 22nd Aug 2009

    Reviewer rating: 5 stars


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    Having today visited Evans Halshaw in Chester, I must say a big thank you to the salesman. They made the whole process of choosing, test driving and purchasing a second hand car a really pleasurable experience.From the moment we arrived, there was absolutely the right amount of help and advice. No 'pushy' hard sell, just honest and frank answers.

    Nothing else really, their comprehensive information on the web site gave enough pre-visit info. So lads, thanks again, you were really brilliant.
    Als ...

  • Guest 13th Jul 2009

    Reviewer rating: 1.5 stars


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    had to chase evans halshaw, chester every step of the way to buy a new car. I thought dealers were desperate to sell in this climate?

    still waiting for accessories promised when the car was ordered a month later and having to do my own research for them as the staff are no longer bothered now they have the money. Also waiting for owners handbook which was not with the car when purchased??

    So it's the usual 'salesman promises everything but ignores you after' scenario.

  • Guest 4th Oct 2008

    Reviewer rating: 5 stars


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    The staff were very helpful especially Karl. I had never used this dealership before but I would definately use them again and recommend them to friends and family! Felt totally at ease and not under any pressure when buying my new car! Nothing was too much trouble!

  • Guest 30th Jun 2008

    Reviewer rating: 5 stars


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    Great dealership friendly staff, The new car team made me feal at ease when buying my car.

  • Guest 6th Apr 2008

    Reviewer rating: 5 stars


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    Evans Halshaw in Chester is a great dealership. Fantastic dealership great staff. I felt at ease going to this dealership to buy a new car.

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