Xile Clothing Reviews - www.xileclothing.com

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★★★☆☆
3.1 / 5
54% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Very Disappointed by the poor Customer Service I was given”

Written on: 12/05/2013

Popped into this store as there was a top I fancied which cost an arm and a leg in itself, I asked if I could try it on and Ia was given a dirty look by e sales assistant, the attitude was appealing and there was sniggering under his breathe. So put off by this that I will never shop here again as I was actually a regular customer… Read Full Review

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Xile's Comment

Written on: 17/05/2013

Hi, I am operations manager for the store and am very disappointed to read this review. Allow me to apologise unreservedly - if you have time please contact me directly on Murray@xileclothing.com so I can act on this. Thanks

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★★★★★

“Best value fastest service”

Written on: 10/01/2013

I purchased a women's Barbour jacket - absolutely genuine article - at the lowest price anywhere. I ordered on Sunday and it arrived on the Tuesday. The online information stated it was in stock and that was the case. I was sent a tracking number for Parcelforce so knew when it was on its way. I cannot fault the service and excellent value from this company and I do not hesitate to recommend their online service unreservedly… Read Full Review

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★★★★★

“100 % better than expected!”

Written on: 01/11/2011 by mrs_critique (1 review written)

After reading several fairly negative reviews I was very wary of this website however they were showing a sweater in stock in a colour that I couldn't find anywhere else. I crossed my fingers and went for it anyway.... I emailed a query straight after order and was replied to within 1 hour, I had a voucher which knocked £20 off the bill, I took delivery 22 hours after order (I only paid for standard postage!)and the item was in tip top Lyle and Scott condition. What more can a customer ask… Read Full Review

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★★★★★

“Samir from Paris”

Written on: 26/09/2011

very good web experience. Item ordered on 21/09, received on 26/09. The staff is very professional and answered to all my requests. I highly recommend it… Read Full Review

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★☆☆☆☆

“I ordered a pair of jeans from www.xileclothing.com in...”

Written on: 06/02/2011

I ordered a pair of jeans from www.xileclothing.com in the size I required and, according to the website, this item was in stock. Two days later I received an e-mail stating the item is now out of stock. Sent 1 of 2 items without contact if i was you just don't buy from this site as the items are never in stock as not updated as often… Read Full Review

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★☆☆☆☆

“dont bother with this site ordered a pair of boots...”

Written on: 04/10/2010

dont bother with this site ordered a pair of boots saying in stock got an email next day saying out of stock waste of time… Read Full Review

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★☆☆☆☆

“i went to buy some cloths from unit 25/26 ”

Written on: 15/07/2010

i went to buy some cloths from unit 25/26
princes mall princes street
eh1 1bq

and the customer service was very bad the manger treated me very bad he was very rude, now i will never buy from this shop again, The manger had a tatoe on his hand… Read Full Review

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★★☆☆☆

“My son ordered this item more than two weeks ago and...”

Written on: 10/07/2010

My son ordered this item more than two weeks ago and despite receiving an email to notify us that the goods have been despatched, we have not received any further update - or the goods!! I have emailed the company to advise of the non-delivery, however the responsiblity clearly lies with them to follow up(as they have already taken my money). Not the best WEB experience I've had!… Read Full Review

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★★★★★

“Xile Clothing is a great store with a lot of hard to...”

Written on: 26/06/2009 by claptonisgod (1 review written)

Xile Clothing is a great store with a lot of hard to find labels such as prps and we R Replay as well as old favourites G Star & Adidas.

I've always had great service and the staff have helped me out a number of times. Prices aren't too bad and the online delivery service was great.
A Must for all serious fashionistas. … Read Full Review

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★★★★★

“Great Shop, staff at Xile Clothing went to a lot of...”

Written on: 19/06/2009 by fashionista1234 (1 review written)

Great Shop, staff at Xile Clothing went to a lot of bother to order me a specific pair of jeans. stock and service were all impeccable… Read Full Review

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☆☆☆☆☆

“I ordered a pair of jeans from www.xileclothing.com in...”

Written on: 08/08/2008 by kell5281 (1 review written)

I ordered a pair of jeans from www.xileclothing.com in the size I required and, according to the website, this item was in stock. Two days later I received an e-mail stating the item is now out of stock. I went back onto the website to order another pair of jeans only to find the jeans and in the size I ordered to still be showing as available on the website! Even now, some four days later, this is still the case. However, I ordered another pair of jeans and received another e-mail today… Read Full Review

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Claptonisgod's Response to kell5281's Review

Written on: 26/06/2009

I found this review unhelpful because I order from this site regularly and have had no problems at all. At peak times the items have been out of stock but the service I've received has always been great....
<br/>
<br/>Thoroughly recommended

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Guest's Response to kell5281's Review

Written on: 27/11/2011

I was going to order two pairs of ugg boots. But with so many negative complaints i can't take the chance. Customers are always right. I will pay an extra £60 to buy them both from a more established and well run buisness like asos or john Lewis.

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Rickvalentine's Response to kell5281's Review

Written on: 13/11/2009

I also find this review to be a false representation of Xile's services.
<br/>I would have thought that "their website is continually being updated" would be a good thing, showing that it is up to date with all the latest brands and clothing.
<br/>
<br/>Ive nenver had a problem ordering, everthing that I have bought from Xile has been delievery next day or within 2 days. with all the transactions going smoothly. I am a regular shopper at Xile.
<br/>

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★★★★★

“Xile Clothing, excellent Service. Fast delivery. Easy...”

Written on: 31/03/2008

Xile Clothing, excellent Service. Fast delivery. Easy to use Website. Overall a great online store for all your designer needs. Highly Recommended… Read Full Review

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★★★★★

“Great online store, easy to navigate around.”

Written on: 17/03/2008 by rickvalentine (5 reviews written)

Great online store, easy to navigate around.
Good selection of designer clothing brands
World Wide Shipping £5
I would recommend Xile Clothing to anyone who is interested in buying designer clothing online. Xile are a great company. Highly Recommended… Read Full Review

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