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| Speed of Application | 9.5/10  |
|---|---|
| Customer Service | 6/10 |
| Value for Money | 5.5/10 |
| Overall rating | 5.5/10 |
Full review by
punkrockerdaz
on 23rd Sep 2008
User Rating : 1
Respect :
0
Good Points: Fast applications.
General comments: They didn't listen to my needs (such as not being able to have a guarantor), and every loan company they put forward to me either needed a guarantor or just did not accept me.
Also, they said the company that they put forward to me numerous times was "the best option for me and my circumstances", even though they wanted to charge me almost £1000 interest on a small amount of money.
this was NOT the best option for me anyway as, yet again, the required a guarantor.
They sent me the same options 5 times.
And now they are refusing to give me my money back unless I write a letter to a complaints dept.
They also said that I may not be able to get a loan until May 2009 when I may not need the loan anyway, just to give me time to clear up my credit history!
In my opinion, they should see if they can actually help people get the loan they need with the requirements the customer requests (e.g. no guarantor) before the brokerage fee is paid.
It has been nothing but stressful rollercoaster with advantage loans, and I would not recommend them to anybody, no matter how desperate you may be for a loan.
punkrockerdaz's review and ratings | 211 words
Review by
bobcollins
on 14th Mar 2008
User Rating : 10
Respect :
0
I had been turned down for credit so many times before, so good to find a company like Advantage Loans that could actually help me sort my finances out.
bobcollins's full review | 44 words
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