Have a picture of KBBC Kitchens www.kbbc.co.uk?, please send it to us.
| Value for Money | 3.4/10  |
|---|---|
| Overall rating | 3/10 |
Full review by
rinamamtora
on 2nd Jul 2008
User Rating : 0
Respect :
0
Good Points: Fitter was excellent.
Bad Points: My personal 'horror story', see below.
General comments: KBBC Kitchens delivered incorrect items and there was items missing ~ had to go to b&q with fitters to choose door handles as kbbc could not get handles I ordered out to the fitters. Spent days on the phone with their customer service team and managers re: missing items and incorrect items. Kitchen tap faulty its been 3 and a half weeks now and they still have not come out to resolve this so I am also wasting water as it just leaks and wobbles. been chasing all my paper work re: warranties on appliances etc. - still no joy ~ its been a nightmare, I regret getting my kitchen from them and i just can not get over how it seems that they are not interested in helping me.
rinamamtora's review and ratings | 137 words | 2 comments added.
Review by
susanducasse
on 5th Jun 2008
User Rating : 10
Respect :
0
I previously wrote a negative review of KBBC kitchens, yes. BUT, I wish to point out that unlike a lot of the horror stories you hear on here, my tale has a happy ending. If you are reading this when considering from whom to purchase a kitchen, consider this:- do you want a kitchen that will illicit gasps from your mates, one that you will never tire of looking at, and where the employees at the heart of the company responsible for it genuinely care about your satisfaction? Well, that's what I a ...
susanducasse's full review | 183 words
Review by
dinmro
on 23rd May 2008
User Rating : 4
Respect :
0
Although the Kitchen does look stunning now I can not recommend KBBC because of the poor execution, time it took to install and the general attitude of the customer services team. I would recommend you have them round to design the kitchen then buy from someone else.
dinmro's full review | 128 words
Review by
searg
on 16th May 2008
User Rating : 0
Respect :
0
I would never recommend KBBC to anyone due to the unwillingness to help me when they messed up a very expensive job.
searg's full review | 37 words
Review by
Susan Ducasse
on 14th Apr 2008
User Rating : 1
Respect :
+1
I would not recommend KBBC Kitchens to anyone. Whilst the actual meat of the kitchen is of high quality, unfortunately, the difficulties I faced outweighed the pleasure. The units were put in wonky, the tiling was done with grout too dry to stick, parts were missing and had to be re-ordered and we had to chase constantly. Really poor.
Susan Ducasse's full review | 81 words | 1 comment added.
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